8 Reviews

Barn Lodge Veterinary Centre

Wigan, Lancashire
General Info
ORMSKIRK
54a Southport Road, Ormskirk, L39 1LX
Opening hours: 9-10am & 4-6pm Morning/Evening surgery. Open all day for prescriptions/enquiries.
SKELMERSDALE
1 Palm Court (Off School Lane), Skelmersdale Tel 01695 732938
Opening hours: 9-10.10am & 4-6pm Morning/Evening surgery & prescriptions/ enquiries.
ORRELL
15 St James Road, Orrell Tel 01695 625755
Opening hours: 11am-12pm & 5-6pm Morning/Evening surgery & prescriptions/ enquiries.
KIRKBY
1 Old Farm Road (off Moorgate), Kirkby Tel 0151 549 7733
Opening hours: 9-10.15am & 5-6pm Morning/Evening surgery. 9am-12pm & 1-6pm for prescriptions/enquiries.
All branch opening hours are subject to change depending on appointment demand.
Team
{{staff.biography}}
Reviews
Emma elliott
3 Dec 2021
REPORT
The vet was lovely, professional, polite and obviously very good at his job, he was brilliant with the pups and knew a lot about Saluki puppies. The one star review is 💯 for the vet nurse who was on... Read More
The vet was lovely, professional, polite and obviously very good at his job, he was brilliant with the pups and knew a lot about Saluki puppies. The one star review is 💯 for the vet nurse who was on reception duty when we attended for our puppies second jabs, at 14:30 on Friday August 13th 2021. Her attitude was awful. As soon as we walked through the door, she barked at us to "sit down over there". I was shocked by the abruptness of it. I felt like a primary school kid being sent to the head mistress office. The vet was fantastic, knowledgeable, proficient and kind. I came out of the office to pay and was again very rudely demanded to "sit down over there". I had two heavy, wriggling puppies in my arms, and I was in pain from a back injury and unable to sit for than a minute or two. I waited, standing, for ages whilst she ignored me. I was in a lot of pain and my disabled partner, also a veteran had to take the pups out to the car. I waited, and waited, then I noticed that my vet books that I thought I was waiting for were sitting on the desk. So the keeping me waiting was for no reason other than rudeness and ignorance. She did feign busyness, poorly, by occasionally hitting a key on the computer keyboard. It was very obvious that her behaviour was deliberately belligerent and obnoxious, and her intention was simply to inconvenience me as much as possible, as well as being extremely impolite in her verbal interactions with us. I approached her and told her that I have other dogs I needed to get home to, not to mention we were parked awkwardly because there is zero parking. She then finally allowed me to pay and leave. I unfortunately have to get two more puppies vaccinated here as I need continuity of care/Vaccine compatibility, and there isn't much choice of vetinary practices in this area, after which I will NEVER use a Barn Lodge again, even if it means driving miles out of our way. On Monday I will be registering my adult dogs and the puppy I'm keeping from this litter with a different practice. I'm a hospice nurse and if I showed her attitude to anyone at work, I would have been sacked on the spot. We attended under my partner's name of Elliott, in case the business owner wishes to check records. I want to add, they were NOT busy. Not at all. There was one person waiting when we got there, still only the same person waiting when we left. Maybe she was waiting to pay, if so she is probably still waiting there now. I have quite severe anxiety about situations like this, again related to my time in the Military, so I was already super stressed about being there, and the experience was made so much worse by this "nurse", if she hates her job so much that she needs to treat paying service users in this way, maybe she should retire and let someone who wants the job and is more suitable for the position take over. Read Less
Joanne Archer
6 Jun 2018
REPORT
I have used this vet for years now and I cannot say a bad word about them. They have always been very compassionate and empathetic towards me whilst explaining the treatment needed. Their prices are g... Read More
I have used this vet for years now and I cannot say a bad word about them. They have always been very compassionate and empathetic towards me whilst explaining the treatment needed. Their prices are great considering what I have experienced at other vets for similar costs. Read Less
irene craige
18 Jan 2018
REPORT
Had to make the worst decision of my life to have little dog put to sleep on 15thJanuary .Lou Lou was 17 and 3 months and had been under the excellent care of this vets. Adam and the nurse Carol came ... Read More
Had to make the worst decision of my life to have little dog put to sleep on 15thJanuary .Lou Lou was 17 and 3 months and had been under the excellent care of this vets. Adam and the nurse Carol came to my house to put Lou Lou to sleep, and the dignity and respect they showed was unbelievable, Adam was both professional and respectfull and showed nothing but respect,he made the worst day of my life a little easier , my little dog was treated with the dignity that she deserved. Read Less
Irene Craige
5 Dec 2017
REPORT
Jumper Account
27 Jul 2017
REPORT
Laura Knowles
10 Jul 2017
REPORT
Appalling do not take your beloved animal here Austin only cares about money and your baby won't come out of here once he's been referred money is all he is interested in not animals no remorse whatso... Read More
Appalling do not take your beloved animal here Austin only cares about money and your baby won't come out of here once he's been referred money is all he is interested in not animals no remorse whatsoever Read Less
Lloyd Martin
30 May 2017
REPORT
We've used this vet multiple times since we moved into the area a couple of years ago. We've been to the Orrell surgery with our Cocker Spaniels, and to the Ormskirk surgery with a Bearded Dragon we ... Read More
We've used this vet multiple times since we moved into the area a couple of years ago. We've been to the Orrell surgery with our Cocker Spaniels, and to the Ormskirk surgery with a Bearded Dragon we used to have. We've always found the care to be excellent and competitively priced. (Regarding the other review claiming expensive prices - compare with medivet practices if you want to see expensive prices!) Read Less
Nadia Southweb
22 May 2017
REPORT
They rush you and don't take much care. Prices are extortionate way to high. 25+ for a checkup. Never coming back here again. Won't recommend this to anyone.
Book an Appointment
Online booking unavailable
Please call
01695 625755
15 St James Road
Wigan Lancashire WN5 8SS
Business Hours
Monday
Mon
11:00AM-18:00PM
Tuesday
Tue
11:00AM-18:00PM
Wednesday
Wed
11:00AM-18:00PM
Thursday
Thu
11:00AM-18:00PM
Friday
Fri
11:00AM-18:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Barn Lodge Veterinary Centre

Wigan, Lancashire
(8)
15 St James Road
Wigan Lancashire WN5 8SS
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None Available
Online booking unavailable
Please call
ORMSKIRK
54a Southport Road, Ormskirk, L39 1LX
Opening hours: 9-10am & 4-6pm Morning/Evening surgery. Open all day for prescriptions/enquiries.
SKELMERSDALE
1 Palm Court (Off School Lane), Skelmersdale Tel 01695 732938
Opening hours: 9-10.10am & 4-6pm Morning/Evening surgery & prescriptions/ enquiries.
ORRELL
15 St James Road, Orrell Tel 01695 625755
Opening hours: 11am-12pm & 5-6pm Morning/Evening surgery & prescriptions/ enquiries.
KIRKBY
1 Old Farm Road (off Moorgate), Kirkby Tel 0151 549 7733
Opening hours: 9-10.15am & 5-6pm Morning/Evening surgery. 9am-12pm & 1-6pm for prescriptions/enquiries.
All branch opening hours are subject to change depending on appointment demand.
Monday
11:00AM-18:00PM
Tuesday
11:00AM-18:00PM
Wednesday
11:00AM-18:00PM
Thursday
11:00AM-18:00PM
Friday
11:00AM-18:00PM
{{staff.biography}}
Emma elliott
3 Dec 2021
REPORT
The vet was lovely, professional, polite and obviously very good at his job, he was brilliant with the pups and knew a lot about Saluki puppies. The one star review is 💯 for the vet nurse who was on... Read More
The vet was lovely, professional, polite and obviously very good at his job, he was brilliant with the pups and knew a lot about Saluki puppies. The one star review is 💯 for the vet nurse who was on reception duty when we attended for our puppies second jabs, at 14:30 on Friday August 13th 2021. Her attitude was awful. As soon as we walked through the door, she barked at us to "sit down over there". I was shocked by the abruptness of it. I felt like a primary school kid being sent to the head mistress office. The vet was fantastic, knowledgeable, proficient and kind. I came out of the office to pay and was again very rudely demanded to "sit down over there". I had two heavy, wriggling puppies in my arms, and I was in pain from a back injury and unable to sit for than a minute or two. I waited, standing, for ages whilst she ignored me. I was in a lot of pain and my disabled partner, also a veteran had to take the pups out to the car. I waited, and waited, then I noticed that my vet books that I thought I was waiting for were sitting on the desk. So the keeping me waiting was for no reason other than rudeness and ignorance. She did feign busyness, poorly, by occasionally hitting a key on the computer keyboard. It was very obvious that her behaviour was deliberately belligerent and obnoxious, and her intention was simply to inconvenience me as much as possible, as well as being extremely impolite in her verbal interactions with us. I approached her and told her that I have other dogs I needed to get home to, not to mention we were parked awkwardly because there is zero parking. She then finally allowed me to pay and leave. I unfortunately have to get two more puppies vaccinated here as I need continuity of care/Vaccine compatibility, and there isn't much choice of vetinary practices in this area, after which I will NEVER use a Barn Lodge again, even if it means driving miles out of our way. On Monday I will be registering my adult dogs and the puppy I'm keeping from this litter with a different practice. I'm a hospice nurse and if I showed her attitude to anyone at work, I would have been sacked on the spot. We attended under my partner's name of Elliott, in case the business owner wishes to check records. I want to add, they were NOT busy. Not at all. There was one person waiting when we got there, still only the same person waiting when we left. Maybe she was waiting to pay, if so she is probably still waiting there now. I have quite severe anxiety about situations like this, again related to my time in the Military, so I was already super stressed about being there, and the experience was made so much worse by this "nurse", if she hates her job so much that she needs to treat paying service users in this way, maybe she should retire and let someone who wants the job and is more suitable for the position take over. Read Less
Joanne Archer
6 Jun 2018
REPORT
I have used this vet for years now and I cannot say a bad word about them. They have always been very compassionate and empathetic towards me whilst explaining the treatment needed. Their prices are g... Read More
I have used this vet for years now and I cannot say a bad word about them. They have always been very compassionate and empathetic towards me whilst explaining the treatment needed. Their prices are great considering what I have experienced at other vets for similar costs. Read Less
irene craige
18 Jan 2018
REPORT
Had to make the worst decision of my life to have little dog put to sleep on 15thJanuary .Lou Lou was 17 and 3 months and had been under the excellent care of this vets. Adam and the nurse Carol came ... Read More
Had to make the worst decision of my life to have little dog put to sleep on 15thJanuary .Lou Lou was 17 and 3 months and had been under the excellent care of this vets. Adam and the nurse Carol came to my house to put Lou Lou to sleep, and the dignity and respect they showed was unbelievable, Adam was both professional and respectfull and showed nothing but respect,he made the worst day of my life a little easier , my little dog was treated with the dignity that she deserved. Read Less
Irene Craige
5 Dec 2017
REPORT
Jumper Account
27 Jul 2017
REPORT
Laura Knowles
10 Jul 2017
REPORT
Appalling do not take your beloved animal here Austin only cares about money and your baby won't come out of here once he's been referred money is all he is interested in not animals no remorse whatso... Read More
Appalling do not take your beloved animal here Austin only cares about money and your baby won't come out of here once he's been referred money is all he is interested in not animals no remorse whatsoever Read Less
Lloyd Martin
30 May 2017
REPORT
We've used this vet multiple times since we moved into the area a couple of years ago. We've been to the Orrell surgery with our Cocker Spaniels, and to the Ormskirk surgery with a Bearded Dragon we ... Read More
We've used this vet multiple times since we moved into the area a couple of years ago. We've been to the Orrell surgery with our Cocker Spaniels, and to the Ormskirk surgery with a Bearded Dragon we used to have. We've always found the care to be excellent and competitively priced. (Regarding the other review claiming expensive prices - compare with medivet practices if you want to see expensive prices!) Read Less
Nadia Southweb
22 May 2017
REPORT
They rush you and don't take much care. Prices are extortionate way to high. 25+ for a checkup. Never coming back here again. Won't recommend this to anyone.
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know