We are a dedicated small animal practice based in Ashby de la Zouch. Our aim is to provide high quality veterinary care in a pleasant, friendly environment. We know your pet is one of the family, so we will do everything in our power to make them feel at home whilst with us. We are a specialised companion animal practice, dealing with dogs, cats, rabbits and all other small furries. We are proud to offer our own ‘Out of Hours’ service and care, so a familiar, friendly face will greet you no matter what the hour!
Reviews
Pet Owner
5 Jul 2021
REPORT
Before I start, I have to preface this review by saying the veterinary (clinical) staff are all brilliant - our dog loves them and they genuinely care about both the animal, as well as the owners (tho... Read More
Before I start, I have to preface this review by saying the veterinary (clinical) staff are all brilliant - our dog loves them and they genuinely care about both the animal, as well as the owners (though a couple of staff members could work on their bedside manner).
Unfortunately, the organisation and administrative side of Woodwards is desperately lacking; on several occasions we have been misinformed, or simply not given enough information, and turned up to appointments to find vaccines out of stock or be hit with surprise bills from previous visits resulting from silly administrative errors (which would be ludicrous and waived anywhere else). Our dog has always been well looked after, but not without a great deal of stress, fear and confusion for ourselves. Would recommend looking for a smaller and more considerate veterinary provider elsewhere. Read Less
Penny marlow
31 Jan 2020
REPORT
Would highly recommend, absolutely fantastic team. Penny wouldn’t be here without them. Caring, not just for our pets but us to! Nothing was to much trouble. Not many vets give this sort of care! Whi... Read More
Would highly recommend, absolutely fantastic team. Penny wouldn’t be here without them. Caring, not just for our pets but us to! Nothing was to much trouble. Not many vets give this sort of care! Which is 24 hrs! Best vets we have ever come across, which now has put our trust back to Woodward’s. Read Less
Nadine Murray
9 Feb 2019
REPORT
I have had a bill sent to me for four months for £8 that apparently I was under charged for. I have returned it and quoted that I paid my bill this was their error not mine. Beware on charges had nume... Read More
I have had a bill sent to me for four months for £8 that apparently I was under charged for. I have returned it and quoted that I paid my bill this was their error not mine. Beware on charges had numerous people have the same problem. Read Less
Michael Whitehead
2 Nov 2018
REPORT
We are in dispute with this vet over the charges that they raised when our pet cat died, they are now threatening us with debt collectors even though we have paid for the elements that we feel to be c... Read More
We are in dispute with this vet over the charges that they raised when our pet cat died, they are now threatening us with debt collectors even though we have paid for the elements that we feel to be correct - what sort of caring organisation does that then?
Because of this we feel that they have no compassion and are just about charging owners as much as possible and we say in this instance - that is immoral and very unkind but they don't seem to care! Read Less
ian dowd
17 Jul 2018
REPORT
Having 3 consulting rooms they would be better of having a walk in surgery as well as pre booked. To attempt to charge an emergency fee for sitting and waiting for a break in their appointments is a b... Read More
Having 3 consulting rooms they would be better of having a walk in surgery as well as pre booked. To attempt to charge an emergency fee for sitting and waiting for a break in their appointments is a bit rich. It's not fitzpatricks it's Woodwards thank you Read Less
jennifer moyser-cutler
5 Jul 2018
REPORT
Lovely, friendly vets...my dog has been going since he was a puppy and ive been very happy with his veterinary care.
Charlotte Partner
8 Jun 2018
REPORT
Took my 9 week old poorly puppy. They were amazing with her. Full bloods xray and scans . Very reasonably priced. Brilliant, understanding staff with animal dedication second to none.
mike grant
27 May 2018
REPORT
Clean and clinical this has to be the ultimate place to take your pet. The recent building change has put it in a different class and although prices are still high there's no better place for miles, ... Read More
Clean and clinical this has to be the ultimate place to take your pet. The recent building change has put it in a different class and although prices are still high there's no better place for miles, all our pets are taken here.
Thoroughly recommend! Read Less
Gez Collins
16 May 2018
REPORT
Expensive but excellent staff and vets. If it wasn't on the expensive side I would have given 5 stars. Very nice people and knowledgale.
Liz Williams
8 May 2018
REPORT
Clean and spacious environment which is great when you have a big dog. Staff friendly and very helpful!
Sa Bowall
5 May 2018
REPORT
Best vets in the area. Staff very nice. And the new premises are very nice.
Hannah Eva
14 Apr 2018
REPORT
Really varies in knowledge base -only two vets have good knowledge of what are called 'exotic pets' and yet the others seem to still attempt to examine my various rodents and cannot identify their spe... Read More
Really varies in knowledge base -only two vets have good knowledge of what are called 'exotic pets' and yet the others seem to still attempt to examine my various rodents and cannot identify their species, let alone handle them or treat them. Read Less
Rob Lucy
17 Feb 2018
REPORT
Unfortunately it saddens me to say that the practice has a less personal and attentive approach in favour for a more corporate method since moving to its new location. Facilities are good, however fo... Read More
Unfortunately it saddens me to say that the practice has a less personal and attentive approach in favour for a more corporate method since moving to its new location. Facilities are good, however for the vast space it occupies many smaller practices offer far more facilities in a much smaller space. We've recently had the need to visit more often and each time seem to have a new veterinary expert with conflicting advice, which makes it hard to concrete a relationship. Read Less
tracy allen
8 Jan 2018
REPORT
Outstanding. I feel completely confident taking my little old Westie to this vets. He had a femoral head removal. The staff were fabulous and made Alfie welcome. The previous surgery consultations pro... Read More
Outstanding. I feel completely confident taking my little old Westie to this vets. He had a femoral head removal. The staff were fabulous and made Alfie welcome. The previous surgery consultations provided me with a full understanding and reassurance. Alfies' after care was first class. I cannot express my thanks enough. My little lad is now free from pain and running again. Thank you to all of the staff. Read Less
Jon Susiak
31 May 2017
REPORT
Friendly staff and vets. However their charges are high.
Nikki Rose
16 May 2017
REPORT
Fantastic staff - and Justine, the Vet - was so kind, reassuring and patient with Sammy, our distressed cat...and with us! Reception team got us an appointment that same morning when we were really co... Read More
Fantastic staff - and Justine, the Vet - was so kind, reassuring and patient with Sammy, our distressed cat...and with us! Reception team got us an appointment that same morning when we were really concerned about Sammy, even though we hadn't yet registered her there, having moved to the area recently. Very impressed by the care shown and efficiency experienced.
Luckily we had Sammy insured as she needed an Ultrasound scan, 2 xrays and a blood test, which don't come cheap! Would wholeheartedly recommend this Veterinary practice. Thank you again to the team there. Read Less
Lianne Shelton
14 Feb 2017
REPORT
Fantastic friendly vets, I would always recommend them. I really appreciated the card after Junkyards accident, she will be missed everyday.
Emma Shearwood
13 Feb 2017
REPORT
I wouldn't use any other vets. These guys are amazing. The support we received on Thursday, when we had to have mums cat put down, we couldn't fault them. I had made the journey back to Measham whe... Read More
I wouldn't use any other vets. These guys are amazing. The support we received on Thursday, when we had to have mums cat put down, we couldn't fault them. I had made the journey back to Measham when we got the phone call saying she had cancer and needed putting to sleep. They waited until I could travel back to the surgery to be with her when they put her down.Read Less
Emma Hannah
4 Feb 2017
REPORT
Dealt with our dog always had great service with our animals there . Your new building will be brilliant
Lynsey Marshall
28 Jan 2017
REPORT
I have been with this practice a long time and I find the best vets you could ever wish to go to the reception staff are very friendly and helpful nothing is ever to much trouble for them and the vets... Read More
I have been with this practice a long time and I find the best vets you could ever wish to go to the reception staff are very friendly and helpful nothing is ever to much trouble for them and the vets will always do their best to help very honest vets great practice all round can't thank you enough really pleased Read Less
Ellie Trevelyan
12 Jan 2017
REPORT
Just want to thank all of the lovely staff for doing everything they could for us and my Cleo. Justine saw to us in the early hours of Wednesday morning and again at 8:30 and then referred us to Dovec... Read More
Just want to thank all of the lovely staff for doing everything they could for us and my Cleo. Justine saw to us in the early hours of Wednesday morning and again at 8:30 and then referred us to Dovecote which were also extremely helpful. Justine was very knowledgeable and positive towards us throughout the whole time we were there and the ladies on reception helped us by printing out the directions to dovecote. Thank you all very much again for everything you did. Cleo is now resting in her bed at home Read Less
Jenny Brash
9 Jan 2017
REPORT
called out on new years day as star got ran over got a lovely card that ment a lot to us
Sharon Smith
14 Dec 2016
REPORT
Thank you for the lovely card I received today from you all. And thank you for looking after squeak in his last Couple of day. Woodward veterinary practice are so caring and all the staff friendly and... Read More
Thank you for the lovely card I received today from you all. And thank you for looking after squeak in his last Couple of day. Woodward veterinary practice are so caring and all the staff friendly and loving xx Read Less
Sharon Lees
26 Oct 2016
REPORT
Iv just rang the vet to make an appointment,and i have to say that the receptionist that answerd the phone was the most,friendly,jolly,helpfull person i have ever spoke to on the phone,i came of with ... Read More
Iv just rang the vet to make an appointment,and i have to say that the receptionist that answerd the phone was the most,friendly,jolly,helpfull person i have ever spoke to on the phone,i came of with a big smile on my face,it was lovely,xx Read Less
Naomi Jade Moore
22 Aug 2016
REPORT
Thankyou all for looking after and making bam the rabbit as comfortable as possible through her last few days!! Staff were friendly & understanding & we can't thank you enough!!
Catherine Bennett
27 Apr 2016
REPORT
I would like to thank everyone at Woodwards Veterinary Practice for the card which i recieved today,on the loss of my doggy Molly. The care you gave Molly over 16 years,was always the very best. You h... Read More
I would like to thank everyone at Woodwards Veterinary Practice for the card which i recieved today,on the loss of my doggy Molly. The care you gave Molly over 16 years,was always the very best. You have always been very kind &proffessional,,i honestly wouldnt go anywhere else. A special thank you to the young lady on the other end of the phone,nothing was too much trouble. Xxx Read Less
We are a dedicated small animal practice based in Ashby de la Zouch. Our aim is to provide high quality veterinary care in a pleasant, friendly environment. We know your pet is one of the family, so we will do everything in our power to make them feel at home whilst with us. We are a specialised companion animal practice, dealing with dogs, cats, rabbits and all other small furries. We are proud to offer our own ‘Out of Hours’ service and care, so a familiar, friendly face will greet you no matter what the hour!
Before I start, I have to preface this review by saying the veterinary (clinical) staff are all brilliant - our dog loves them and they genuinely care about both the animal, as well as the owners (tho... Read More
Before I start, I have to preface this review by saying the veterinary (clinical) staff are all brilliant - our dog loves them and they genuinely care about both the animal, as well as the owners (though a couple of staff members could work on their bedside manner).
Unfortunately, the organisation and administrative side of Woodwards is desperately lacking; on several occasions we have been misinformed, or simply not given enough information, and turned up to appointments to find vaccines out of stock or be hit with surprise bills from previous visits resulting from silly administrative errors (which would be ludicrous and waived anywhere else). Our dog has always been well looked after, but not without a great deal of stress, fear and confusion for ourselves. Would recommend looking for a smaller and more considerate veterinary provider elsewhere. Read Less
Penny marlow
31 Jan 2020
REPORT
☆☆☆☆☆
REPORT
Would highly recommend, absolutely fantastic team. Penny wouldn’t be here without them. Caring, not just for our pets but us to! Nothing was to much trouble. Not many vets give this sort of care! Whi... Read More
Would highly recommend, absolutely fantastic team. Penny wouldn’t be here without them. Caring, not just for our pets but us to! Nothing was to much trouble. Not many vets give this sort of care! Which is 24 hrs! Best vets we have ever come across, which now has put our trust back to Woodward’s. Read Less
Nadine Murray
9 Feb 2019
REPORT
☆☆☆☆☆
REPORT
I have had a bill sent to me for four months for £8 that apparently I was under charged for. I have returned it and quoted that I paid my bill this was their error not mine. Beware on charges had nume... Read More
I have had a bill sent to me for four months for £8 that apparently I was under charged for. I have returned it and quoted that I paid my bill this was their error not mine. Beware on charges had numerous people have the same problem. Read Less
Michael Whitehead
2 Nov 2018
REPORT
☆☆☆☆☆
REPORT
We are in dispute with this vet over the charges that they raised when our pet cat died, they are now threatening us with debt collectors even though we have paid for the elements that we feel to be c... Read More
We are in dispute with this vet over the charges that they raised when our pet cat died, they are now threatening us with debt collectors even though we have paid for the elements that we feel to be correct - what sort of caring organisation does that then?
Because of this we feel that they have no compassion and are just about charging owners as much as possible and we say in this instance - that is immoral and very unkind but they don't seem to care! Read Less
ian dowd
17 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Having 3 consulting rooms they would be better of having a walk in surgery as well as pre booked. To attempt to charge an emergency fee for sitting and waiting for a break in their appointments is a b... Read More
Having 3 consulting rooms they would be better of having a walk in surgery as well as pre booked. To attempt to charge an emergency fee for sitting and waiting for a break in their appointments is a bit rich. It's not fitzpatricks it's Woodwards thank you Read Less
jennifer moyser-cutler
5 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Lovely, friendly vets...my dog has been going since he was a puppy and ive been very happy with his veterinary care.
Charlotte Partner
8 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Took my 9 week old poorly puppy. They were amazing with her. Full bloods xray and scans . Very reasonably priced. Brilliant, understanding staff with animal dedication second to none.
mike grant
27 May 2018
REPORT
☆☆☆☆☆
REPORT
Clean and clinical this has to be the ultimate place to take your pet. The recent building change has put it in a different class and although prices are still high there's no better place for miles, ... Read More
Clean and clinical this has to be the ultimate place to take your pet. The recent building change has put it in a different class and although prices are still high there's no better place for miles, all our pets are taken here.
Thoroughly recommend! Read Less
Gez Collins
16 May 2018
REPORT
☆☆☆☆☆
REPORT
Expensive but excellent staff and vets. If it wasn't on the expensive side I would have given 5 stars. Very nice people and knowledgale.
Liz Williams
8 May 2018
REPORT
☆☆��☆☆
REPORT
Clean and spacious environment which is great when you have a big dog. Staff friendly and very helpful!
Sa Bowall
5 May 2018
REPORT
☆☆☆☆☆
REPORT
Best vets in the area. Staff very nice. And the new premises are very nice.
Hannah Eva
14 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Really varies in knowledge base -only two vets have good knowledge of what are called 'exotic pets' and yet the others seem to still attempt to examine my various rodents and cannot identify their spe... Read More
Really varies in knowledge base -only two vets have good knowledge of what are called 'exotic pets' and yet the others seem to still attempt to examine my various rodents and cannot identify their species, let alone handle them or treat them. Read Less
Rob Lucy
17 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Unfortunately it saddens me to say that the practice has a less personal and attentive approach in favour for a more corporate method since moving to its new location. Facilities are good, however fo... Read More
Unfortunately it saddens me to say that the practice has a less personal and attentive approach in favour for a more corporate method since moving to its new location. Facilities are good, however for the vast space it occupies many smaller practices offer far more facilities in a much smaller space. We've recently had the need to visit more often and each time seem to have a new veterinary expert with conflicting advice, which makes it hard to concrete a relationship. Read Less
tracy allen
8 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Outstanding. I feel completely confident taking my little old Westie to this vets. He had a femoral head removal. The staff were fabulous and made Alfie welcome. The previous surgery consultations pro... Read More
Outstanding. I feel completely confident taking my little old Westie to this vets. He had a femoral head removal. The staff were fabulous and made Alfie welcome. The previous surgery consultations provided me with a full understanding and reassurance. Alfies' after care was first class. I cannot express my thanks enough. My little lad is now free from pain and running again. Thank you to all of the staff. Read Less
Jon Susiak
31 May 2017
REPORT
☆☆☆☆☆
REPORT
Friendly staff and vets. However their charges are high.
Nikki Rose
16 May 2017
REPORT
☆☆☆☆☆
REPORT
Fantastic staff - and Justine, the Vet - was so kind, reassuring and patient with Sammy, our distressed cat...and with us! Reception team got us an appointment that same morning when we were really co... Read More
Fantastic staff - and Justine, the Vet - was so kind, reassuring and patient with Sammy, our distressed cat...and with us! Reception team got us an appointment that same morning when we were really concerned about Sammy, even though we hadn't yet registered her there, having moved to the area recently. Very impressed by the care shown and efficiency experienced.
Luckily we had Sammy insured as she needed an Ultrasound scan, 2 xrays and a blood test, which don't come cheap! Would wholeheartedly recommend this Veterinary practice. Thank you again to the team there. Read Less
Lianne Shelton
14 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Fantastic friendly vets, I would always recommend them. I really appreciated the card after Junkyards accident, she will be missed everyday.
Emma Shearwood
13 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I wouldn't use any other vets. These guys are amazing. The support we received on Thursday, when we had to have mums cat put down, we couldn't fault them. I had made the journey back to Measham whe... Read More
I wouldn't use any other vets. These guys are amazing. The support we received on Thursday, when we had to have mums cat put down, we couldn't fault them. I had made the journey back to Measham when we got the phone call saying she had cancer and needed putting to sleep. They waited until I could travel back to the surgery to be with her when they put her down.Read Less
Emma Hannah
4 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Dealt with our dog always had great service with our animals there . Your new building will be brilliant
Lynsey Marshall
28 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I have been with this practice a long time and I find the best vets you could ever wish to go to the reception staff are very friendly and helpful nothing is ever to much trouble for them and the vets... Read More
I have been with this practice a long time and I find the best vets you could ever wish to go to the reception staff are very friendly and helpful nothing is ever to much trouble for them and the vets will always do their best to help very honest vets great practice all round can't thank you enough really pleased Read Less
Ellie Trevelyan
12 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Just want to thank all of the lovely staff for doing everything they could for us and my Cleo. Justine saw to us in the early hours of Wednesday morning and again at 8:30 and then referred us to Dovec... Read More
Just want to thank all of the lovely staff for doing everything they could for us and my Cleo. Justine saw to us in the early hours of Wednesday morning and again at 8:30 and then referred us to Dovecote which were also extremely helpful. Justine was very knowledgeable and positive towards us throughout the whole time we were there and the ladies on reception helped us by printing out the directions to dovecote. Thank you all very much again for everything you did. Cleo is now resting in her bed at home Read Less
Jenny Brash
9 Jan 2017
REPORT
☆☆☆☆☆
REPORT
called out on new years day as star got ran over got a lovely card that ment a lot to us
Sharon Smith
14 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Thank you for the lovely card I received today from you all. And thank you for looking after squeak in his last Couple of day. Woodward veterinary practice are so caring and all the staff friendly and... Read More
Thank you for the lovely card I received today from you all. And thank you for looking after squeak in his last Couple of day. Woodward veterinary practice are so caring and all the staff friendly and loving xx Read Less
Sharon Lees
26 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Iv just rang the vet to make an appointment,and i have to say that the receptionist that answerd the phone was the most,friendly,jolly,helpfull person i have ever spoke to on the phone,i came of with ... Read More
Iv just rang the vet to make an appointment,and i have to say that the receptionist that answerd the phone was the most,friendly,jolly,helpfull person i have ever spoke to on the phone,i came of with a big smile on my face,it was lovely,xx Read Less
Naomi Jade Moore
22 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Thankyou all for looking after and making bam the rabbit as comfortable as possible through her last few days!! Staff were friendly & understanding & we can't thank you enough!!
Catherine Bennett
27 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I would like to thank everyone at Woodwards Veterinary Practice for the card which i recieved today,on the loss of my doggy Molly. The care you gave Molly over 16 years,was always the very best. You h... Read More
I would like to thank everyone at Woodwards Veterinary Practice for the card which i recieved today,on the loss of my doggy Molly. The care you gave Molly over 16 years,was always the very best. You have always been very kind &proffessional,,i honestly wouldnt go anywhere else. A special thank you to the young lady on the other end of the phone,nothing was too much trouble. Xxx Read Less