Thank you for seeing my hedgehog this evening, although she was put to sleep I just wanted to say the advice you gave and the way you handled it was extremely professional and very comforting. I also want to thank the vet (I’m so sorry I didn’t take you name) for letting me know it was the right thing to do after it was done - I found a massive comfort in that. Would highly recommend and cannot thank them enough xxx Read Less

A huge thank you to Animates. Honestly the best Vets I have ever been to. My little ex battery hen took a very sudden turn and was very poorly. They saw Dolly quickly, and were so gentle with her. Sadly Dolly needed to be put to sleep. But the vet and lovely nurse made it that bit easier by how kind they were. I received a sympathy card this morning, which was very touching. Thank youRead Less

We have been with animates for many years, unfortunately we had to have our dog put to sleep and I can quite honestly say animates were the best. Sanne treated Duke with love and compassion and gave us all the time we needed. Duke was not a lover of the vets so we were worried that he would be stressed but the staff made sure that he was as comfortable as possible. We could not have asked for more. To top it all off we received a lovely card through the post which we very much appreciated. Thank you so much animates x Read Less

I had the pleasure of meeting Sarah Pellet & Becky Mott today at Pets corner Peterborough where they were carrying out free health checks on reptiles . As I run an advice/help forum for Bearded dragons It was interesting to hear Sarah's own views and opinions on their correct care and well being, which mirror my own. Thanks for providing the service today, I enjoyed meeting you both :) Read Less

Even after moving 40 mins further away from animates we still take all our animals here be it our exotics who we take to the best exotic vet in this part of the country or our domestic animals even down to our chickens after they had been malled by a fox we have all ways had great service and fantastic results can not recommend this place enough Read Less

Saw Sarah Pellet today with Leo and her nurse Caroline. Just want to say how impressed I was. Leo had his dental today and will be coming back regurlary now for dental checks. I have never seen him recover so fast after an anaesthetic usually its hard to get him to eat the same day and a battle with syringe feeding. But today he came home after all ready eating and has continued to eat drink and poop at home :) we are still topping up with syringe feeds but he seems so well in himself (this makes a crazy bunny lady very happy). You guys were rushed off your feet today working so hard like you always do but you still saw him, did the procedure and sent him home safely & quicker then anywhere else before. I will highly reccomend you guys, you are fab!♡♡♡ Read Less

Thank you to Sanne tonight for checking over our Thom after a little accident. Thom is nervous around new people and frightened of dogs so we waited at our place, Hydropets, next door. Sanne came to see Thom there and was so kind and caring and was able to do a full examination, which is credit to her because Thom is so nervous at times. Nothing was too much trouble, lovely lady and vetRead Less

Brought our chinchilla in around a year ago as the wee man was suffering with teeth problems. Sorted him out a treat, am writing this review as it's time to bring him in again for another round of dentistry. It prompted me that I'd forgotten to write this first time. The separate exotic area behind the main area is lovely, dogs and chinchillas just don't mix :) Read Less

Want to thank sarah and her team for your understanding when I came on Friday with my poorly budgie.... It’s certainly quiet with out Chas, but his mate Dave is making up for it... he is doing really well by the way.... thank you for the sympathy card, it is a really nice touch... Read Less

Sarah and her team looked after my chinchilla mo, for a number of years! She was loved by the whole team and im so glad I was recommended Sarah! If anyone has any exotic animal( reptile, rabbit, especially Chinchillas) please go to Sarah! She is am exceptional Vet and so are her vet nurses and always took great care of my dearly beloved Mo! Even the receptionists are welcoming! Thank you for everything you have done for Mo, we were blessed to know you all! We will see you all soon with Oakley! Xx Read Less

Very caring and professional vetenary centre with a seprate building that cares for small animals. They look after our dogs, guinea pigs and rats. I would like to give 5 stars but struggle with the cost of care and drugs. Charging x4 the cost of online drug prices, shows there must be at least a 400% markup which I find a hard pill to swallow. Read Less

Brilliant, after my cat came extremely ill 2 Sundays ago early morning I called the vet and she was there to see me as soon as , she was fantastic helpful and gave me honest advice on what was right for my beloved pet , as hard as the day was, you made me feel I had done the right thing for him that day ! I hope you enjoyed the card and chocolates I think my vet was Katherine that day according to your picture ( sorry the stressful day I didnt recall ur name ) thanks again ! Read Less

Just want to say a massive thank you to Sarah and the rest of the team who looked after our very loved and unique rabbit Charlie .. took him in 27/1/17 at just before 7pm . Clearly Charlie has been very well looked after and cared for. Sarah rang me as soon as they opened the next morning which I really appreciated and told me how he was getting on ! By 5pm he was ready to come home it was very touch and go that he would make it but they have treated him for everything they possibly could and we are all so thrilled especially Charlie's best friend Lacey my 3 year old daughter that he is recovering and we hope and pray he will make a full recovery with his goody bag of medicine ! Thank you so much Animates and a special thank you to Sarah xxxxxxx Read Less

Thank you so much for treating my kitten Makalu. Sunday night she just wasnt right and a vet was out to see us straight away. I can't thank you enough for looking after her for 2 nights until she was well enough to come home, and thank you for putting up with my calls checking she was ok! She is home now and a different kitten! So happy and playful. Thank you again. I 100% recommend animates to anyone! Read Less

Thank you so much to everyone at the Market Deeping animates veterinary clinic, for looking after Alfie and Ivy so well today. Wonderful,caring service with fabulous staff. The kittens are having cuddles and are absolutely fine. X Read Less

Thank you to sarah and her team of nurses whom worked late last night to X-ray and monitor / care for our beautiful 2 year old African grey. She was again in early today and ringing me at 8.30am. Everyone was so supportive as I was distraught at the respiratory issues my baby boy was experiencing. Without their help I'm not sure my boy would be with us today. I can't thank you all enough. X Read Less

I have a 2 and a half year old male chinchilla that developed over grown teeth and it was quite bad, Sarah and the nurses went above and beyond for my little man back in October after he was misdiagnosed at a different clinic. He just keeps improving which isn't very common for them. I cannot thank Animates enough and would highly recommend them! Read Less

I am so upset, money makers and don't apologise for their mistakes. Once Mo is better I will be leaving this vets practice. I have been paying 15 for the pet plan for 2 years and only recently cancelled it. Mo has recently had what they think is infected anal glands. But told me they need to have a discussion with me at my next appointment on how to avoid this in the future. She doesn't lick that area or scoot. I am a first time dog owner which is why I took the plan out for advice. They never once checked her anal glands. The vet didn't tell me how much everything would be till I got to the reception and the receptionist told me the amount like it was 50p. Furthermore I told the receptionist I would claim as it was a bit of money. She booked me in for my next appointment and gave me no medication. I thought maybe they had given it to her in the appointment room so I needed to do nothing else. Later after that I called and spoke with another receptionist who told me what I needed to do with claiming etc as I had never done it before. My husband usually dealt with it. No one said anything about the medication and she had my file up etc. My mother in law called my husband on the Saturday after my appointment on the Thursday and said that he had nearly picked up our prescription but they said she couldn't have it as we hadn't paid for it. I went in on the Monday to pick up and again the lady told me the price of it all. I said well am I paying for medication and claiming later or? And she said claim when I come back for my next appointment and gave me the medication. The receptionist said she had tried to call me but hadn't got through. They had my partners old number which was our fault. But she shouldn't have let me leave without it. I asked also as the area was bleeding and that I was told to bring Mo in it it did as it meant the absis had burst if it is an absis. The receptionist got a vet who advised only to bring her in if I was worried. Obviously I am and I did mention it had got bigger. The vet said "well if she had her medication it would have got better". I said I wasn't aware and I did speak to someone and they said nothing. No apologises or anything. So mad and upset. Once it is sorted I will be taking my money elsewhere.Read Less

Would just like to praise animates, especially Sarah and her nurses who went above and beyond for my much loved bearded dragon Harleyquinn who unfortunately had burnt his little body. If it wasn't for the care Harley received straight away he wouldn't have made it through the night. This was the first time I have used animates but I will continue to bring Harley here purely for the fact that I know he is in safe hands. He is now doing extremely well and he's even had a full shed which has gotten rid of the burnt skin and toxins. Thank you so much for saving my little man and taking such good care of him. Read Less

Absolutely brilliant, I can highly recommend Animates to anyone who truly cares about their pets! I took my Macklots Python in to see Sarah recently and I was truly impressed, I didn't expect that he would be seen to on the day but within 30 minutes of arriving he had been seen to and I was on my way! I will certainly be returning should the need arise, I couldn't have asked for a more knowledgable, professional and caring person! Read Less

Wonderful, took my little Macklots Python to see Sarah this evening, seriously could not have asked for better service or experience. I was not even expecting to have him seen to on the same day, less than 30 minutes later I was on my way! I will certainly recommend Animates to any one looking for a flawless experience with a very knowledgable vet with your animals best interests as top priority! Read Less

Today we had to have our much loved family pet put to sleep, animates were very understanding and so lovely to me and my mum and gave our Perry a very nice calm & peaceful send off in the comfort and loving surroundings at home , I cannot thank them enough for how thoughtful and kind they were to Perry, they went above and beyond and really are animal lovers! Thank you so much for being there today when we needed you xx cannot thank you enough xx Read Less

One word 'OUTSTANDING' I took my royal python in with a severe burn and infection and they litrally saved his life. You really get what you pay for with these guys also not like the rip off reptile vets you hear about occasionally. HIGHLY RECCOMEND!!!!!!!! Absolutely fantastic service and very comforting for me while I was feeling upset upon initially taking him in. Absolutely brilliant place!!!!!!!!!!!!! A very special thankyou to Sarah who was the one who dealt with my case!!!!! Read Less

Fantastic practice! I use the exotics section, both Craig and Sarah are fabulous. I truly thought I was going to lose my bearded dragon, but working with them have me hope and through months of their dedication I still have him today. Myself and Dave (the bearded dragon) are truly grateful. Read Less