Briilliant vet, really knowledgeable kind and clearly loves animals— I want a vet who cares which sounds obvious ? But I can’t remember a vet who ever cared as much as Gordon does. Look at the amount ... Read More
Briilliant vet, really knowledgeable kind and clearly loves animals— I want a vet who cares which sounds obvious ? But I can’t remember a vet who ever cared as much as Gordon does. Look at the amount of rescued animals around him, and that will tell you everything you need to know . That and the fact that he is an amazing vet and that you always see the same vet..which again is uncommon nowadays ! Read Less
Michelle Page
16 Aug 2023
REPORT
Gordon is an absolutely amazing vet. Mandy (Gordons wife) and Gordon do so much more than run a veterinary surgery. Behind the scenes, and in their spare time they help out so many rescues, including ... Read More
Gordon is an absolutely amazing vet. Mandy (Gordons wife) and Gordon do so much more than run a veterinary surgery. Behind the scenes, and in their spare time they help out so many rescues, including ours, Page's Petrescue. We can call anytime, day and night for advice. Gordon genuinely is a brilliant vet, his nurses are amazing too. They are big animal lovers, we have never had a problem leaving any of our rescues/own pets with them. I highly recommend them Read Less
Sandra Wenham
18 Sep 2021
REPORT
Gordon is a fabulous vet BUT the receptionist is one of the rudest people I have ever met. Actually reduced me to tears this morning, which when you’re worried sick about your dog is not what you need... Read More
Gordon is a fabulous vet BUT the receptionist is one of the rudest people I have ever met. Actually reduced me to tears this morning, which when you’re worried sick about your dog is not what you need. She accused me of not being suitable to care for my post op’ foster dog and spoke to me like I was a child. I told her I had cared for dogs all my life, many with health conditions and asked her not to speak to me like I was 5. Upon leaving she accused me of being rude to her! Every time I have spoken to her on the phone she has been rude and condescending, once my foster dog has recovered I shall not be returning to the practice, not because of the care or the vet but because of her! Maybe a course in customer service may be useful......😡 Read Less
Julie Simpson
13 May 2021
REPORT
I have happily used Gordon Lochrie since he took over the practice many years ago. Very recently one of my cats has been diagnosed with diabetes. Gordon carried out tests and explained the diagnosis t... Read More
I have happily used Gordon Lochrie since he took over the practice many years ago. Very recently one of my cats has been diagnosed with diabetes. Gordon carried out tests and explained the diagnosis to me in great detail. He demonstrated how I should inject the insulin, told me to ring anytime if I had worries or questions and reassured me that the condition was treatable and manageable. At all times he has explained what is going on and has treated my cat with professionism and with kindness. I would not go anywhere else. Read Less
Rachael Dredge
11 May 2021
REPORT
Absolutely disgusting behaviour by Mandy the receptionist/vet’s wife and Gordon the vet. Uncaring and unkind.
Gaynor Waddington
7 Apr 2021
REPORT
Registered at the practice & our dog fell ill on bank holiday we couldn’t initially contact them & Lochries phone directed to vets now ( I was surprised as we thought they didn’t use them for out of... Read More
Registered at the practice & our dog fell ill on bank holiday we couldn’t initially contact them & Lochries phone directed to vets now ( I was surprised as we thought they didn’t use them for out of hours )
In panic we rang last vet who offered to see for £80 if concerned as as bank holiday - in the meantime the woman from Lochries rang to offer an appointment the same day for £150 !
After declining she offered to book a routine appointment if needed ,with them the following day which I accepted .
Following day my dog had improved So I rang Lochries first thing to cancel, to be met with a complete barrage of abuse from this woman . Demanding I should go elsewhere & we were not welcome .
I had been pre warned about this woman but always make my own judgment with people .
I’ve never been spoken too in this manner ,not allowing me to explain or talk me . Apart from the fact of wanting to charge £150 for a bank holiday appointment this was shocking unprofessional behaviour .Needless to say we will be seeking elsewhere. Read Less
Chris Talbot
17 Jul 2018
REPORT
Good service and good advice
Emma
27 Mar 2018
REPORT
In January this year (2018) I called this surgery around 11pm to ask if they could have a look at my dog who was showing symptoms of CRGV (Alabama rot) the guy who answered the call was clearly annoye... Read More
In January this year (2018) I called this surgery around 11pm to ask if they could have a look at my dog who was showing symptoms of CRGV (Alabama rot) the guy who answered the call was clearly annoyed at having 'his time' disturbed . We was away from our home town at the time and this surgery was the closest out of hours. He refused to have a look at my dog as well as refuse to give an email address/number where a photo could be sent too. After a heated discussion (he made it clear he had no time for that call) he asked wether I (myself, not my dog) had been down south, went on to tell me that there was no chance that the symptoms my dog was showing was from CRGV. He said there has been no confirmed cases anywhere near Lincolnshire . Less than two weeks later, a dog picked up this disease from a woodland I walk in often with my own. There has been three confirmed cases within a 20 mile radius from my home address according to the vets4pets Alabama rot check map. The man who runs this surgery needs to take a think about retiring or closing it as an out of hours practice. I've heard similar storeys to my own regarding this place . Read Less
Samantha Cowan
1 Feb 2018
REPORT
Even though we don't have our pet anymore, Gordon was the first and only vet we would use as when it was Mr King my mum took our dog there and is still with this surgery with her dog now. Gordon is a... Read More
Even though we don't have our pet anymore, Gordon was the first and only vet we would use as when it was Mr King my mum took our dog there and is still with this surgery with her dog now. Gordon is an outstanding vet who really cares and nothings to much trouble, we had our dog from 9 weeks old and Gordon always took care of our Ellie's needs and when she got older she started having problems with her skin which Gordon found out she was allergy to grass and later on in her life just before she past away got fluid around the heart, Gordon was amazing with her and us it didn't matter what time of day or night he was there, we can't thank Gordon enough for what he has done for us, and if in the future we decide to have another pet we would go to him again. THANK YOU GORDON Read Less
Jill Harrison
18 Jan 2018
REPORT
A very knowledgeable vet who cares about animals. Unlike other vets I have used Mr Lochrie is the most knowledgeable chap I have come across and will happily take time to tell you everything you need ... Read More
A very knowledgeable vet who cares about animals. Unlike other vets I have used Mr Lochrie is the most knowledgeable chap I have come across and will happily take time to tell you everything you need to know. On my first visit to this vet many years ago, I felt a bit intimidated by Mr Lochrie, he can appear a little bit abrupt, but I now realise he is often deliberating on the best answer he can find for you. Over the years, I have come to realise how very dedicated and skilled he is and he really does care about animals. I would now not take my pets anywhere else. If you care about your furr babies, you will definitely get the best treatment for them here. Read Less
Christine Blacknell
7 Nov 2017
REPORT
Simply the best vet. Treated and operated on my dog himself, she had major surgery done which inluded the removal of an eye and plastic surgery, follow up care second to none. Would not hesitate in ... Read More
Simply the best vet. Treated and operated on my dog himself, she had major surgery done which inluded the removal of an eye and plastic surgery, follow up care second to none. Would not hesitate in recommending Gordon Lockrie to anyone. Cares about the animals, very friendly Practice and a vet who really knows his stuff. Thank you from Gracie and me. X Read Less
Debbie Marshall
20 Jun 2017
REPORT
Always have time to find out what is wrong, friendly, caring staff and welcome rescued animals who might need special reassurance
Tanya Lowe
7 Jun 2017
REPORT
Used Mr Lochries back in 2015 to have all my cats spade & neutered, very fast service & friendly staff, & they don't try to make you products that you don't need, -: such as flea or worm treatment etc... Read More
Used Mr Lochries back in 2015 to have all my cats spade & neutered, very fast service & friendly staff, & they don't try to make you products that you don't need, -: such as flea or worm treatment etc, they advise you if needed & let you make your own decision, Read Less
Rik Robinson
6 Feb 2017
REPORT
kyle scot
1 Nov 2016
REPORT
We called up on a Sunday for emergency hours (double cost) we didn't mind paying
Our dog had badly hurt her neck and was yelping in pain so we called the out of hours number to be told is this an eme... Read More
We called up on a Sunday for emergency hours (double cost) we didn't mind paying
Our dog had badly hurt her neck and was yelping in pain so we called the out of hours number to be told is this an emergency we said yes he said its not and hung the phone up. So we called again and he said stop ringing this is wasting my time.
NEVER AGAIN Read Less
Neil Mallett
6 Apr 2016
REPORT
Fix pet
A Z.
6 Mar 2014
REPORT
I had the misfortune of visiting this practice for advice on how to proceed with the care of a young cat I rescued 2 months previous. On entering the treatment room, the Veterinary Surgeon was in att... Read More
I had the misfortune of visiting this practice for advice on how to proceed with the care of a young cat I rescued 2 months previous. On entering the treatment room, the Veterinary Surgeon was in attendance but I was dealt with by a woman (late 50s, shoulder-length blonde hair) who showed not only great rudeness (loud voice, bit like a Fishwife..) but was also very offensive - the *consultation* I felt was dealt with in an extremely un-professional manner, which resulted in me suggesting I will take my cat elsewhere for treatment. They have certainly lost a prospective customer! What is more, on discussing this with a personal friend who is also a Veterinary professional, he stated THIS WOMAN IS WELL KNOWN for her attitude! Steer clear if you don't wish to be spoken to as if you was a piece of excrement...The Veterinary's skills however, could well be first class. I shall never know... Read Less
william smith
6 Nov 2012
REPORT
I used this place as a second opinion, and I will only be using these guys again.
Great service, really caring people, sometimes you can just tell your in the right hands.
Didn't rush me in and out, s... Read More
I used this place as a second opinion, and I will only be using these guys again.
Great service, really caring people, sometimes you can just tell your in the right hands.
Didn't rush me in and out, spent time with my dog, asked loads of questions to try and understand what is wrong with her.
I am really pleased with them, they came recommended, and I would recommend them to anyone.
I am a busy person who works 6 days a week, I haven't got time to write this but I feel I should.
As if someone had done this first I would have used this people instead of wasting money at another vets. Please guys if you need a vet use these. They even do a drop in service.Read Less
adrian o.
27 May 2011
REPORT
I came across this vet by recommendation from a friend i decided to check out there website gordonlochrievets.co.uk as i wanted the absolute best for my doggy. So pleased i did when milly was sadly pu... Read More
I came across this vet by recommendation from a friend i decided to check out there website gordonlochrievets.co.uk as i wanted the absolute best for my doggy. So pleased i did when milly was sadly put to sleep they handled the whole thing with compassion and dignity. Thank you so much. Read Less
Briilliant vet, really knowledgeable kind and clearly loves animals— I want a vet who cares which sounds obvious ? But I can’t remember a vet who ever cared as much as Gordon does. Look at the amount ... Read More
Briilliant vet, really knowledgeable kind and clearly loves animals— I want a vet who cares which sounds obvious ? But I can’t remember a vet who ever cared as much as Gordon does. Look at the amount of rescued animals around him, and that will tell you everything you need to know . That and the fact that he is an amazing vet and that you always see the same vet..which again is uncommon nowadays ! Read Less
Michelle Page
16 Aug 2023
REPORT
☆☆☆☆☆
REPORT
Gordon is an absolutely amazing vet. Mandy (Gordons wife) and Gordon do so much more than run a veterinary surgery. Behind the scenes, and in their spare time they help out so many rescues, including ... Read More
Gordon is an absolutely amazing vet. Mandy (Gordons wife) and Gordon do so much more than run a veterinary surgery. Behind the scenes, and in their spare time they help out so many rescues, including ours, Page's Petrescue. We can call anytime, day and night for advice. Gordon genuinely is a brilliant vet, his nurses are amazing too. They are big animal lovers, we have never had a problem leaving any of our rescues/own pets with them. I highly recommend them Read Less
Sandra Wenham
18 Sep 2021
REPORT
☆☆☆☆☆
REPORT
Gordon is a fabulous vet BUT the receptionist is one of the rudest people I have ever met. Actually reduced me to tears this morning, which when you’re worried sick about your dog is not what you need... Read More
Gordon is a fabulous vet BUT the receptionist is one of the rudest people I have ever met. Actually reduced me to tears this morning, which when you’re worried sick about your dog is not what you need. She accused me of not being suitable to care for my post op’ foster dog and spoke to me like I was a child. I told her I had cared for dogs all my life, many with health conditions and asked her not to speak to me like I was 5. Upon leaving she accused me of being rude to her! Every time I have spoken to her on the phone she has been rude and condescending, once my foster dog has recovered I shall not be returning to the practice, not because of the care or the vet but because of her! Maybe a course in customer service may be useful......😡 Read Less
Julie Simpson
13 May 2021
REPORT
☆☆☆☆☆
REPORT
I have happily used Gordon Lochrie since he took over the practice many years ago. Very recently one of my cats has been diagnosed with diabetes. Gordon carried out tests and explained the diagnosis t... Read More
I have happily used Gordon Lochrie since he took over the practice many years ago. Very recently one of my cats has been diagnosed with diabetes. Gordon carried out tests and explained the diagnosis to me in great detail. He demonstrated how I should inject the insulin, told me to ring anytime if I had worries or questions and reassured me that the condition was treatable and manageable. At all times he has explained what is going on and has treated my cat with professionism and with kindness. I would not go anywhere else. Read Less
Rachael Dredge
11 May 2021
REPORT
☆☆☆☆☆
REPORT
Absolutely disgusting behaviour by Mandy the receptionist/vet’s wife and Gordon the vet. Uncaring and unkind.
Gaynor Waddington
7 Apr 2021
REPORT
☆☆☆☆☆
REPORT
Registered at the practice & our dog fell ill on bank holiday we couldn’t initially contact them & Lochries phone directed to vets now ( I was surprised as we thought they didn’t use them for out of... Read More
Registered at the practice & our dog fell ill on bank holiday we couldn’t initially contact them & Lochries phone directed to vets now ( I was surprised as we thought they didn’t use them for out of hours )
In panic we rang last vet who offered to see for £80 if concerned as as bank holiday - in the meantime the woman from Lochries rang to offer an appointment the same day for £150 !
After declining she offered to book a routine appointment if needed ,with them the following day which I accepted .
Following day my dog had improved So I rang Lochries first thing to cancel, to be met with a complete barrage of abuse from this woman . Demanding I should go elsewhere & we were not welcome .
I had been pre warned about this woman but always make my own judgment with people .
I’ve never been spoken too in this manner ,not allowing me to explain or talk me . Apart from the fact of wanting to charge £150 for a bank holiday appointment this was shocking unprofessional behaviour .Needless to say we will be seeking elsewhere. Read Less
Chris Talbot
17 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Good service and good advice
Emma
27 Mar 2018
REPORT
☆☆☆☆☆
REPORT
In January this year (2018) I called this surgery around 11pm to ask if they could have a look at my dog who was showing symptoms of CRGV (Alabama rot) the guy who answered the call was clearly annoye... Read More
In January this year (2018) I called this surgery around 11pm to ask if they could have a look at my dog who was showing symptoms of CRGV (Alabama rot) the guy who answered the call was clearly annoyed at having 'his time' disturbed . We was away from our home town at the time and this surgery was the closest out of hours. He refused to have a look at my dog as well as refuse to give an email address/number where a photo could be sent too. After a heated discussion (he made it clear he had no time for that call) he asked wether I (myself, not my dog) had been down south, went on to tell me that there was no chance that the symptoms my dog was showing was from CRGV. He said there has been no confirmed cases anywhere near Lincolnshire . Less than two weeks later, a dog picked up this disease from a woodland I walk in often with my own. There has been three confirmed cases within a 20 mile radius from my home address according to the vets4pets Alabama rot check map. The man who runs this surgery needs to take a think about retiring or closing it as an out of hours practice. I've heard similar storeys to my own regarding this place . Read Less
Samantha Cowan
1 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Even though we don't have our pet anymore, Gordon was the first and only vet we would use as when it was Mr King my mum took our dog there and is still with this surgery with her dog now. Gordon is a... Read More
Even though we don't have our pet anymore, Gordon was the first and only vet we would use as when it was Mr King my mum took our dog there and is still with this surgery with her dog now. Gordon is an outstanding vet who really cares and nothings to much trouble, we had our dog from 9 weeks old and Gordon always took care of our Ellie's needs and when she got older she started having problems with her skin which Gordon found out she was allergy to grass and later on in her life just before she past away got fluid around the heart, Gordon was amazing with her and us it didn't matter what time of day or night he was there, we can't thank Gordon enough for what he has done for us, and if in the future we decide to have another pet we would go to him again. THANK YOU GORDON Read Less
Jill Harrison
18 Jan 2018
REPORT
☆☆☆☆☆
REPORT
A very knowledgeable vet who cares about animals. Unlike other vets I have used Mr Lochrie is the most knowledgeable chap I have come across and will happily take time to tell you everything you need ... Read More
A very knowledgeable vet who cares about animals. Unlike other vets I have used Mr Lochrie is the most knowledgeable chap I have come across and will happily take time to tell you everything you need to know. On my first visit to this vet many years ago, I felt a bit intimidated by Mr Lochrie, he can appear a little bit abrupt, but I now realise he is often deliberating on the best answer he can find for you. Over the years, I have come to realise how very dedicated and skilled he is and he really does care about animals. I would now not take my pets anywhere else. If you care about your furr babies, you will definitely get the best treatment for them here. Read Less
Christine Blacknell
7 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Simply the best vet. Treated and operated on my dog himself, she had major surgery done which inluded the removal of an eye and plastic surgery, follow up care second to none. Would not hesitate in ... Read More
Simply the best vet. Treated and operated on my dog himself, she had major surgery done which inluded the removal of an eye and plastic surgery, follow up care second to none. Would not hesitate in recommending Gordon Lockrie to anyone. Cares about the animals, very friendly Practice and a vet who really knows his stuff. Thank you from Gracie and me. X Read Less
Debbie Marshall
20 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Always have time to find out what is wrong, friendly, caring staff and welcome rescued animals who might need special reassurance
Tanya Lowe
7 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Used Mr Lochries back in 2015 to have all my cats spade & neutered, very fast service & friendly staff, & they don't try to make you products that you don't need, -: such as flea or worm treatment etc... Read More
Used Mr Lochries back in 2015 to have all my cats spade & neutered, very fast service & friendly staff, & they don't try to make you products that you don't need, -: such as flea or worm treatment etc, they advise you if needed & let you make your own decision, Read Less
Rik Robinson
6 Feb 2017
REPORT
☆☆☆☆☆
REPORT
kyle scot
1 Nov 2016
REPORT
☆☆☆☆☆
REPORT
We called up on a Sunday for emergency hours (double cost) we didn't mind paying
Our dog had badly hurt her neck and was yelping in pain so we called the out of hours number to be told is this an eme... Read More
We called up on a Sunday for emergency hours (double cost) we didn't mind paying
Our dog had badly hurt her neck and was yelping in pain so we called the out of hours number to be told is this an emergency we said yes he said its not and hung the phone up. So we called again and he said stop ringing this is wasting my time.
NEVER AGAIN Read Less
Neil Mallett
6 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Fix pet
A Z.
6 Mar 2014
REPORT
☆☆☆☆☆
REPORT
I had the misfortune of visiting this practice for advice on how to proceed with the care of a young cat I rescued 2 months previous. On entering the treatment room, the Veterinary Surgeon was in att... Read More
I had the misfortune of visiting this practice for advice on how to proceed with the care of a young cat I rescued 2 months previous. On entering the treatment room, the Veterinary Surgeon was in attendance but I was dealt with by a woman (late 50s, shoulder-length blonde hair) who showed not only great rudeness (loud voice, bit like a Fishwife..) but was also very offensive - the *consultation* I felt was dealt with in an extremely un-professional manner, which resulted in me suggesting I will take my cat elsewhere for treatment. They have certainly lost a prospective customer! What is more, on discussing this with a personal friend who is also a Veterinary professional, he stated THIS WOMAN IS WELL KNOWN for her attitude! Steer clear if you don't wish to be spoken to as if you was a piece of excrement...The Veterinary's skills however, could well be first class. I shall never know... Read Less
william smith
6 Nov 2012
REPORT
☆☆☆☆☆
REPORT
I used this place as a second opinion, and I will only be using these guys again.
Great service, really caring people, sometimes you can just tell your in the right hands.
Didn't rush me in and out, s... Read More
I used this place as a second opinion, and I will only be using these guys again.
Great service, really caring people, sometimes you can just tell your in the right hands.
Didn't rush me in and out, spent time with my dog, asked loads of questions to try and understand what is wrong with her.
I am really pleased with them, they came recommended, and I would recommend them to anyone.
I am a busy person who works 6 days a week, I haven't got time to write this but I feel I should.
As if someone had done this first I would have used this people instead of wasting money at another vets. Please guys if you need a vet use these. They even do a drop in service.Read Less
adrian o.
27 May 2011
REPORT
☆☆☆☆☆
REPORT
I came across this vet by recommendation from a friend i decided to check out there website gordonlochrievets.co.uk as i wanted the absolute best for my doggy. So pleased i did when milly was sadly pu... Read More
I came across this vet by recommendation from a friend i decided to check out there website gordonlochrievets.co.uk as i wanted the absolute best for my doggy. So pleased i did when milly was sadly put to sleep they handled the whole thing with compassion and dignity. Thank you so much. Read Less