I was recommended your surgery by a work colleague & I can honestly & truly say I loved the care my puppy got at your surgery, lovely caring & friendly staff :-)))). I then changed my elderly German s... Read More
I was recommended your surgery by a work colleague & I can honestly & truly say I loved the care my puppy got at your surgery, lovely caring & friendly staff :-)))). I then changed my elderly German shepherd to you's also, she visited once & my partner said the vet was lovely, she was on the floor fussing her & he said she was amazing & so caring to our lovely old girl, but only a couple of weeks later on Christmas eve 2013 she had an accident @ home where she damaged her back, rang around the vets as my poor girl was in so much pain, we wanted her to be seen as soon as possible, we had to leave phone messages, as it was out of hours, you's rang u's back to then to be told we had to take her to Nottingham, I hadn't realised this, we were told if it's an emergency we would have to take her to Nottingham or Melton Mowbray, Nottingham was on call that night, my partner had to drive Skye to Nottingham at around 9pm, we made her as comfortable as we could for her trip in the car, I couldn't believe she had to go all that way with a damaged back, unable to walk or stand, it makes me feel very very sad & guilty that this is what we had to do to her, I still remember the pain in her eyes, she knew, I cried said my goodbyes, but prayed she would be ok & come home, but I knew deep down she wouldn't be coming home, once there our 12- 1/2yr old Skye had to be put to sleep RIP Skye, love & miss you xxxxxxx. This has me now questioning what to do with my puppy, I really don't want to move him, I was just wondering are you in the future going to be changing the way this emergency service works, maybe something like what the GP's do, an out of hours at one "local" base or even having your own vet on call in emergencies , I'm really really hoping I get a reply I'm hoping to here Thankyou xRead Less