I have my horses registered with the practice. I only really deal with staff over the phone, some are really polite and friendly then you get the occasional rude staff member. However, all the equine vets I have used over the years have been brilliant with all my horses. I use Tom from the practice to do my horses teeth and he is fantastic with them, I wouldn't use anyone else. He never gets angry with them, and mine can be very fidgety. I highly recommend Tom to anyone looking for a equine dentist! Read Less

Unfortunately I’ve been forced to give one star. First time I’ve ever felt passionate enough to bother writing a review about anything before. They’ve had a number of chances and failed miserably each time! Only really bother with you if you have large expensive pets/animals. Two separate occasions with a number of years between the incidents we have had to put 2 cats to sleep. One being my family’s pet....long list of errors from the vets which led to that outcome. The other 2 years later with my partners cat in 2017. Both times they struggled to sedate the cats, requiring numerous attempts to inject. Both times this left the cats thrashing around in distress, vomiting up blood......I truly believe the cat would have been better off dying at home than trusting these amateurs. To make matters worse This time dispite my partner having an account and other animals with them the refused to treat before money was paid upfront:/ Really bad vets, if Rasen area I would recommend Weltons vets, and if in surrounding villages I would recommend old courts vets in brigg. Rase vets are heartless Money grabbing at best Read Less

Equine vets - abysmal service. Made arrangements for vet to come and scan pony with a call 1hr before arrival so I could be there. Called twice the day before to ensure they would call me. Rang them today to ask when vet would be coming to find they went to the pony and "dealt with it", no calls, no feedback, no nothing. So I have no idea what they did, how they did it and what the result was. Disgusting service Read Less

I was wary after reading the negative reviews, but my cat needed 2 be seen so I took him there. They were fantastic, helpful, thorough and could have easily charged me for x ray's but she was honest about the ambiguity of results. Brilliant service. Lovely staff. Thank you rase vets Read Less

I have reluctantly had to allow at least one star: We recently had to take our cat to an emergency appointment, late at night, to the Scunthorpe clinic where it was felt that he had possibly been hit by a car and that, unfortunately, it would be best to have him put to sleep. The vet made numerous failed attempts to put the animal to sleep via injections in veins in both front legs, via both kidneys (one attempt of which got an acute, physical reaction from my cat, though he remained alive and breathing), and finally in the heart; this all took 10-15 minutes which I felt was not acceptable nor good animal welfare, and did say so at the time. When I got home, I immediately sent an e-mail to the e-mail address on the site stating my feelings and concerns about the procedure; it is now over one week later and I have received absolutely no acknowledgement of my correspondence. Read Less

Sadly on Tuesday 12th July 2016 we had a difficult decision to let our 16 year old lab go to rest. The vet that came to our home and her assistant was absolutely wonderful and although I was in bits, they shared kind words of comfort, and reassurance that I had made the right choice. It was an awful, heartbreaking decision as she was an amazing family member. We miss her dearly! Thank you to Rase Vets (Market Rasen) for understanding and being so kind and considerate. You do a super job, thanks ladies (you know who you are!). Xx Read Less

Extremely disappointed. They failed to follow instructions, they are arrogant, and unsympathetic to the animals. They have previously euthanised two of my cats which I am now starting to question if it was necessary, following my last visit where they went over the top in shaving my beautiful Persian, including her legs and tail. (she had a few matting issues). Beware, this is a animal factory, and its all about the money! i have let one star as leaving none is not an option. Read Less

I recently had to have my dog euthanised through I'll health & the vets were very sympathetic & comforting. They let us spend some time alone together before the time come & made sure we was ready. They made her so comfortable with a heated blanket & I was allowed to cover her all the time. She looked so relaxed & peaceful I couldn't find any faults & they sent us a sympathy card in the post which was another comfort Read Less