Clear Ridge Vets
Stamford, Lincolnshire
General Info
Clear Ridge Vets has been open nearly 25 years!!!! Catering for all companion animals. We offer out own 24 hour emergency service out of hours.
Reviews
Ben Goddard
19 Feb 2020
REPORT
I went to this vets for the first time today, I travelled nearly a 100 miles to Clearidge as my usual vets could not fit me in to have a litter of puppies eye screened, I was made to feel most welcome...
I went to this vets for the first time today, I travelled nearly a 100 miles to Clearidge as my usual vets could not fit me in to have a litter of puppies eye screened, I was made to feel most welcome by Robert and the staff, I was even made a cup of tea before my journey home, that’s what you call customer service! I wish you were nearer I would use your services all of the time, however if one of my dogs were unfortunate to suffer with an eye issue I feel I would make the journey to you! Thank you.
Rachel Ilgunas
12 Mar 2019
REPORT
Our dog was under the care of Clear Ridge. For most of her life she hardly ever needed to go. When she did get very poorly we had a frustrating experience. Individually and face to face most of the st...
Our dog was under the care of Clear Ridge. For most of her life she hardly ever needed to go. When she did get very poorly we had a frustrating experience. Individually and face to face most of the staff were absolutely lovely. However, the lack of communication with us and with each other was dreadful, the organisation /management is very very poor. I had an awful lot of wasted time in the waiting room, and after a subtle complaint, on more than one occasion a phone call to ...say how late they were running so not to turn up yet and once when it was so far behind I couldn't still attend. The lack of organisation rolls out to paperwork and billing too. It's just all so frustrating but could so easily be fixed I'm sure. If you have a schedule of 10 minute appointments and each one takes 20 because of unnecessary conversations then running late is very quickly going to occur. The staff are kind, but the management is poor. I wouldn't use again. I do like the new vet, and felt the way that Robert spoke to him in front of me was a little patronising but that's their own issue. Jean in Peterborough was always lovely with us and Frankie and Lauren did their best, but it seems that until there are some process changes and some delegation of responsibility and tasks then nothing will change. I do thank them for the care they gave Daisy at the end of her life, but come on clear ridge...a few changes and you could be really great! Review is given solely on my own experience from January to March 2019. See More
Cassie Purvis
9 May 2018
REPORT
amazing vets, wish i had found them sooner
Martin Pocock
25 Apr 2018
REPORT
Chris Clarke
24 Mar 2018
REPORT
When it comes to eyes. I wouldnt take my dogs anywhere other than to Robert at Clear Ridge Surgery.
Nick Clarke
7 May 2017
REPORT
Jake Bradshaw
16 Feb 2017
REPORT
Victoria Thomas
28 Jan 2017
REPORT
I've been to loads of vets in the past, having moved several times, but this is without a doubt my favourite. Rob is just so caring and compassionate to the animals. He's absolutely wonderful with my ...
I've been to loads of vets in the past, having moved several times, but this is without a doubt my favourite. Rob is just so caring and compassionate to the animals. He's absolutely wonderful with my cats and is just a genuinely lovely guy. The rest of the staff are lovely too! Everyone at this vets really cares about the wellbeing of the animals, and that makes a huge difference.
julie owen
24 Jul 2016
REPORT
There are so many nice vets practies in Stamford I would not recommend this one. Very disappointed with customer service, dirty practice table, poor method of vaccinating our puppy caused him excessiv...
There are so many nice vets practies in Stamford I would not recommend this one. Very disappointed with customer service, dirty practice table, poor method of vaccinating our puppy caused him excessive pain. Vets did not read puppy records before giving vaccination or offering advice leading to misinformation. Lack of awareness/knowledge of vaccines they use, senior vet claimed only 95% of puppies are fully protected after 2nd set of vaccinations. Computer system lots pet records.
Pauline Baird
3 Jul 2016
REPORT
We lost our beloved Molly recently and the compassion shown by everyone was amazing. Molly was treated well and the vets were always available to help with symptom management. I feel they went 'over a...
We lost our beloved Molly recently and the compassion shown by everyone was amazing. Molly was treated well and the vets were always available to help with symptom management. I feel they went 'over and above' for Molly. I can't thank Sue and Robert enough.
Leigh Bles Blessett
15 Nov 2015
REPORT
Been a regular for 15 years. Robert, Daisy and the team care for the animals above all else.
Susan McKeon
12 Feb 2014
REPORT
I can't recommend Robert and his team enough. My greyhound was referred to Robert as an opthalmic patient and underwent 2 major eye operations over several years. The expertise and level of care demo...
I can't recommend Robert and his team enough. My greyhound was referred to Robert as an opthalmic patient and underwent 2 major eye operations over several years. The expertise and level of care demonstrated by Robert and his team was fantastic. I can honestly say that Clear Ridge was one of the few vet surgeries that my greyhound was always relaxed in (helped by a large waiting area and friendly staff). I was also very touched by the card that was sent when my greyhound passed away (totally unrelated to the eye issues) and would have no qualms about recommending Robert as an opthalmic specialist.
Sharon Goodley
31 Jul 2013
REPORT
A wonderful group of people running this place. You don't have to worry about how they look after your pets they are given lots of care and love
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
01780 764333
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
Closed on Saturday
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Clear Ridge Vets
Stamford, Lincolnshire
General Info
Clear Ridge Vets has been open nearly 25 years!!!! Catering for all companion animals. We offer out own 24 hour emergency service out of hours.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
Closed on Saturday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Ben Goddard
19 Feb 2020
I went to this vets for the first time today, I travelled nearly a 100 miles to Clearidge as my usual vets could not fit me in to have a litter of puppies eye screened, I was made to feel most welcome...
I went to this vets for the first time today, I travelled nearly a 100 miles to Clearidge as my usual vets could not fit me in to have a litter of puppies eye screened, I was made to feel most welcome by Robert and the staff, I was even made a cup of tea before my journey home, that’s what you call customer service! I wish you were nearer I would use your services all of the time, however if one of my dogs were unfortunate to suffer with an eye issue I feel I would make the journey to you! Thank you.
Rachel Ilgunas
12 Mar 2019
Our dog was under the care of Clear Ridge. For most of her life she hardly ever needed to go. When she did get very poorly we had a frustrating experience. Individually and face to face most of the st...
Our dog was under the care of Clear Ridge. For most of her life she hardly ever needed to go. When she did get very poorly we had a frustrating experience. Individually and face to face most of the staff were absolutely lovely. However, the lack of communication with us and with each other was dreadful, the organisation /management is very very poor. I had an awful lot of wasted time in the waiting room, and after a subtle complaint, on more than one occasion a phone call to ...say how late they were running so not to turn up yet and once when it was so far behind I couldn't still attend. The lack of organisation rolls out to paperwork and billing too. It's just all so frustrating but could so easily be fixed I'm sure. If you have a schedule of 10 minute appointments and each one takes 20 because of unnecessary conversations then running late is very quickly going to occur. The staff are kind, but the management is poor. I wouldn't use again. I do like the new vet, and felt the way that Robert spoke to him in front of me was a little patronising but that's their own issue. Jean in Peterborough was always lovely with us and Frankie and Lauren did their best, but it seems that until there are some process changes and some delegation of responsibility and tasks then nothing will change. I do thank them for the care they gave Daisy at the end of her life, but come on clear ridge...a few changes and you could be really great! Review is given solely on my own experience from January to March 2019. See More
Cassie Purvis
9 May 2018
amazing vets, wish i had found them sooner
Martin Pocock
25 Apr 2018
Chris Clarke
24 Mar 2018
When it comes to eyes. I wouldnt take my dogs anywhere other than to Robert at Clear Ridge Surgery.
Nick Clarke
7 May 2017
Jake Bradshaw
16 Feb 2017
Victoria Thomas
28 Jan 2017
I've been to loads of vets in the past, having moved several times, but this is without a doubt my favourite. Rob is just so caring and compassionate to the animals. He's absolutely wonderful with my ...
I've been to loads of vets in the past, having moved several times, but this is without a doubt my favourite. Rob is just so caring and compassionate to the animals. He's absolutely wonderful with my cats and is just a genuinely lovely guy. The rest of the staff are lovely too! Everyone at this vets really cares about the wellbeing of the animals, and that makes a huge difference.
julie owen
24 Jul 2016
There are so many nice vets practies in Stamford I would not recommend this one. Very disappointed with customer service, dirty practice table, poor method of vaccinating our puppy caused him excessiv...
There are so many nice vets practies in Stamford I would not recommend this one. Very disappointed with customer service, dirty practice table, poor method of vaccinating our puppy caused him excessive pain. Vets did not read puppy records before giving vaccination or offering advice leading to misinformation. Lack of awareness/knowledge of vaccines they use, senior vet claimed only 95% of puppies are fully protected after 2nd set of vaccinations. Computer system lots pet records.
Pauline Baird
3 Jul 2016
We lost our beloved Molly recently and the compassion shown by everyone was amazing. Molly was treated well and the vets were always available to help with symptom management. I feel they went 'over a...
We lost our beloved Molly recently and the compassion shown by everyone was amazing. Molly was treated well and the vets were always available to help with symptom management. I feel they went 'over and above' for Molly. I can't thank Sue and Robert enough.
Leigh Bles Blessett
15 Nov 2015
Been a regular for 15 years. Robert, Daisy and the team care for the animals above all else.
Susan McKeon
12 Feb 2014
I can't recommend Robert and his team enough. My greyhound was referred to Robert as an opthalmic patient and underwent 2 major eye operations over several years. The expertise and level of care demo...
I can't recommend Robert and his team enough. My greyhound was referred to Robert as an opthalmic patient and underwent 2 major eye operations over several years. The expertise and level of care demonstrated by Robert and his team was fantastic. I can honestly say that Clear Ridge was one of the few vet surgeries that my greyhound was always relaxed in (helped by a large waiting area and friendly staff). I was also very touched by the card that was sent when my greyhound passed away (totally unrelated to the eye issues) and would have no qualms about recommending Robert as an opthalmic specialist.
Sharon Goodley
31 Jul 2013
A wonderful group of people running this place. You don't have to worry about how they look after your pets they are given lots of care and love
Photo Gallery
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CLAIM IT HEREIncorrect information? Let us know