White Cross Vets, Liverpool - Gateacre
Liverpool, Merseyside
Team
Justin Phillips
Veterinarian
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Reviews
Stephen Chung
7 Jan 2021
REPORT
Lied to by this practice . Dog was advised by the vet that leg needed a scan and possible further work , vet was shown insurance documentation and advised would be fine for work needed. Turned up for ...
Lied to by this practice . Dog was advised by the vet that leg needed a scan and possible further work , vet was shown insurance documentation and advised would be fine for work needed. Turned up for appointment only to be told by corrine (only worked there for 3 days apparently) that every scan would be £405 for 4 legs and anesthetic and we would have to pay up front ourselves, she advised debbie on reception deals with insurance. Debbie then told us that corrine had given a “miscommunication” and that we would need to speak to director, corrine then came to door spoke to us in unprofessional manner and slammed door.
New staff has denigrated this practice avoid at all costs.
Dog continues to be in pain
Catherine Davies
26 Mar 2020
REPORT
Extremely rude receptionist a Debbie who kept talking over me and interrupting me. Very unprofessional. When I told her she was being rude she put the phone down on me.
Sue Gilvarry
11 Oct 2019
REPORT
Visited today to have biopsies taken from 3 lumps my mini schauzer has. Very quick efficient process and reassured by the vet while I wait for the results next week. Very pleased with the standard of ...
Visited today to have biopsies taken from 3 lumps my mini schauzer has. Very quick efficient process and reassured by the vet while I wait for the results next week. Very pleased with the standard of care here. Highly recommended.
Louise Crompton
17 Aug 2019
REPORT
First time at White Cross after being recommended by a friend. Excellent service. We took our ten week old puppy for his vaccination and the vet was absolutely brilliant. The staff are so nice. Really...
First time at White Cross after being recommended by a friend. Excellent service. We took our ten week old puppy for his vaccination and the vet was absolutely brilliant. The staff are so nice. Really pleased we chose White Cross. 👍
Susan White
25 Jul 2019
REPORT
Once again Hank had a thorough check up from Sarah who's lovely. As are all the staff cant praise them enough
Joy Ferguson
19 Feb 2019
REPORT
White Cross have been amazing since we got our two kittens Ralph and Remy. We've had a particularly bad experience at another vets with our previous kitten and coming here is like a breath of fresh ai...
White Cross have been amazing since we got our two kittens Ralph and Remy. We've had a particularly bad experience at another vets with our previous kitten and coming here is like a breath of fresh air. From booking an appointment to seeing the same vet each time you visit, I honestly couldn't fault a thing. Thank you , David + Joy
naomi pinder
28 Jan 2019
REPORT
My darling black and white cat companion Sam came for his monthly check, the girls are wonderful and so kind and helpful. Good parking and excellent opening hours. Huge thank you 😊
Collette Hawksford
26 Jan 2019
REPORT
Great experience this morning, I wasn’t 100% my self health wise but white cross’s lovely staff helped make it easier. First class service from your team. Thanks once again see you soon
Jayne Thompson
8 Dec 2018
REPORT
Called White Cross this morning as both our little rescue cats are unwell, even though they were fully booked they told us to come along. We were told we may have to sit and wait a while. We were ther...
Called White Cross this morning as both our little rescue cats are unwell, even though they were fully booked they told us to come along. We were told we may have to sit and wait a while. We were there approx 30 minutes if that. Excellent care and attention and couldn’t ask for more. Our kitties condition fully explained and treatment prescribed. Follow up early next week. Super impressed with care and wouldn’t hesitate to recommend
Fortnite God3
21 Nov 2018
REPORT
Absolutely amazing vets. Only went today for the first time to have our little Teddy confirmed as passed. They were so empathetic and amazing with the children. Thank you so much for being so lovely, ...
Absolutely amazing vets. Only went today for the first time to have our little Teddy confirmed as passed. They were so empathetic and amazing with the children. Thank you so much for being so lovely, kind and compassionate, it won’t be forgotten. RIP Teddy.
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
0151 556 9444
33 Gateacre Park Drive
Liverpool Merseyside L25 1PD
Business Hours
Monday
Mon
08:30AM-19:00PM
Tuesday
Tue
08:30AM-19:00PM
Wednesday
Wed
08:30AM-19:00PM
Thursday
Thu
08:30AM-19:00PM
Friday
Fri
08:30AM-19:00PM
Saturday
Sat
09:00AM-17:00PM
Incorrect information? Let us know
White Cross Vets, Liverpool - Gateacre
Liverpool, Merseyside
33 Gateacre Park Drive
Liverpool Merseyside L25 1PD
Book an Appointment
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Business Hours
Monday
08:30AM-19:00PM
Tuesday
08:30AM-19:00PM
Wednesday
08:30AM-19:00PM
Thursday
08:30AM-19:00PM
Friday
08:30AM-19:00PM
Saturday
09:00AM-17:00PM
Team
Justin Phillips
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Stephen Chung
7 Jan 2021
Lied to by this practice . Dog was advised by the vet that leg needed a scan and possible further work , vet was shown insurance documentation and advised would be fine for work needed. Turned up for ...
Lied to by this practice . Dog was advised by the vet that leg needed a scan and possible further work , vet was shown insurance documentation and advised would be fine for work needed. Turned up for appointment only to be told by corrine (only worked there for 3 days apparently) that every scan would be £405 for 4 legs and anesthetic and we would have to pay up front ourselves, she advised debbie on reception deals with insurance. Debbie then told us that corrine had given a “miscommunication” and that we would need to speak to director, corrine then came to door spoke to us in unprofessional manner and slammed door.
New staff has denigrated this practice avoid at all costs.
Dog continues to be in pain
Catherine Davies
26 Mar 2020
Extremely rude receptionist a Debbie who kept talking over me and interrupting me. Very unprofessional. When I told her she was being rude she put the phone down on me.
Sue Gilvarry
11 Oct 2019
Visited today to have biopsies taken from 3 lumps my mini schauzer has. Very quick efficient process and reassured by the vet while I wait for the results next week. Very pleased with the standard of ...
Visited today to have biopsies taken from 3 lumps my mini schauzer has. Very quick efficient process and reassured by the vet while I wait for the results next week. Very pleased with the standard of care here. Highly recommended.
Louise Crompton
17 Aug 2019
First time at White Cross after being recommended by a friend. Excellent service. We took our ten week old puppy for his vaccination and the vet was absolutely brilliant. The staff are so nice. Really...
First time at White Cross after being recommended by a friend. Excellent service. We took our ten week old puppy for his vaccination and the vet was absolutely brilliant. The staff are so nice. Really pleased we chose White Cross. 👍
Susan White
25 Jul 2019
Once again Hank had a thorough check up from Sarah who's lovely. As are all the staff cant praise them enough
Joy Ferguson
19 Feb 2019
White Cross have been amazing since we got our two kittens Ralph and Remy. We've had a particularly bad experience at another vets with our previous kitten and coming here is like a breath of fresh ai...
White Cross have been amazing since we got our two kittens Ralph and Remy. We've had a particularly bad experience at another vets with our previous kitten and coming here is like a breath of fresh air. From booking an appointment to seeing the same vet each time you visit, I honestly couldn't fault a thing. Thank you , David + Joy
naomi pinder
28 Jan 2019
My darling black and white cat companion Sam came for his monthly check, the girls are wonderful and so kind and helpful. Good parking and excellent opening hours. Huge thank you 😊
Collette Hawksford
26 Jan 2019
Great experience this morning, I wasn’t 100% my self health wise but white cross’s lovely staff helped make it easier. First class service from your team. Thanks once again see you soon
Jayne Thompson
8 Dec 2018
Called White Cross this morning as both our little rescue cats are unwell, even though they were fully booked they told us to come along. We were told we may have to sit and wait a while. We were ther...
Called White Cross this morning as both our little rescue cats are unwell, even though they were fully booked they told us to come along. We were told we may have to sit and wait a while. We were there approx 30 minutes if that. Excellent care and attention and couldn’t ask for more. Our kitties condition fully explained and treatment prescribed. Follow up early next week. Super impressed with care and wouldn’t hesitate to recommend
Fortnite God3
21 Nov 2018
Absolutely amazing vets. Only went today for the first time to have our little Teddy confirmed as passed. They were so empathetic and amazing with the children. Thank you so much for being so lovely, ...
Absolutely amazing vets. Only went today for the first time to have our little Teddy confirmed as passed. They were so empathetic and amazing with the children. Thank you so much for being so lovely, kind and compassionate, it won’t be forgotten. RIP Teddy.
Photo Gallery
Map
Incorrect information? Let us know