Upton Veterinary Surgery
Wirral, Merseyside
Reviews
Mike
12 Mar 2024
REPORT
DO NOT USE THIS VETS!!
We took our 6 year old dog here with sickness and abdominal pain. After scans we were told there looked like there was a sock inside him, after the operation we were then told i...
DO NOT USE THIS VETS!!
We took our 6 year old dog here with sickness and abdominal pain. After scans we were told there looked like there was a sock inside him, after the operation we were then told it was pancreatic cancer "the worst" the vet had seen in his career. We were told a biopsy was taken and the results would be confirmed in a few days "but will only confirm what we know"
When asked how long our 6 year old dog would have left to live, we were told "a few months with the right medication"
Our dog was so poorly and after this diagnosis we genuinely thought about having him put to sleep to put him out of his pain.
A few days later we got the results back and was told the vet had got it wrong and it wasn't cancer. The vets know they have made huge and dangerous mistakes but refuse to admit this.
£3000 we spent with this vets, we got offered compensation of £300 for there mistakes.
We took our dog to another vet and 6 months later he is in perfect health.
This vets is dangerous, I have saw similar reviews and please for the sake of your much loved pets avoid this dangerous veterinary
Stacey
6 Jul 2020
REPORT
Shocking Vets!! Avoid at all costs you could save your animals life. Took my 7 year old dog here numerous times over his constant scratching. He was going bald, scabby, bleeding and really distressed....
Shocking Vets!! Avoid at all costs you could save your animals life. Took my 7 year old dog here numerous times over his constant scratching. He was going bald, scabby, bleeding and really distressed. Only to be fobbed of with steroids for allergies which he had never suffered with before. I had even suggested myself that I thought it maybe mites.. we changed his diet, shampooed, stronger steroids, everything the vet suggested we did and all to no avail. My poor dog looked on deaths door so we took him to Birch Road vets for a second opinion as we knew he wasn’t right. They immediately diagnosed him with Fox mites and said he was lucky to be alive. It’s thanks to them and us knowing our dog that he’s here with us. My dog had to endure months of agony for no reason with us watching him suffering knowing we were trying everything was torture.. how a trained vet was able to miss this I don’t know. Please beware I don’t want another animal or owner to go through what we have.
P jordan
23 Apr 2020
REPORT
Poor service , very disappointed in my dogs care.
Julie Judge
13 Jul 2018
REPORT
The staff are really lovely. Hollie has been absolutely brilliant with my dog Holly. I used to go to a different practice but I must say I will never be going back there again after the fantastic serv...
The staff are really lovely. Hollie has been absolutely brilliant with my dog Holly. I used to go to a different practice but I must say I will never be going back there again after the fantastic service from this practice. Thank you all and keep up the great work.
Chris Parkinson
3 Jul 2018
REPORT
great staff and vets (whoever they are) especially Becky and Holly who you see on tv every so often on the RSPCA dog rescue programme - but like all vet practices they aint cheap
Donna Kesteven
13 Jun 2018
REPORT
Upton Veterinary Surgery are great. Flexible with appointments, good opening hours (open on the weekends!). They've been great with my dog and cat whenever they've been in there for routine or more ur...
Upton Veterinary Surgery are great. Flexible with appointments, good opening hours (open on the weekends!). They've been great with my dog and cat whenever they've been in there for routine or more urgent assessments.
Nicola Kirby
13 Jun 2018
REPORT
We cannot recommend the vets here enough. Beccy, holly and radu are simply amazing. They truly care and our border terrier cassie loves them
Graham Stringfellow
2 Apr 2018
REPORT
Brilliant service. Fast and knew what they were doing. No time or money wasting.
Jonathan Davies
9 Mar 2018
REPORT
Excellent vets very sympathetic and caring to our beloved Sophie who was sadly put to sleep
Paul Gardner
21 Feb 2018
REPORT
Great service and price
Rebekah Jones
19 Feb 2018
REPORT
Staff are amazing so knowledgeable.. lovely clean professional veterinary surgery .. all our animals are under their care but they are especially great with our rabbits.
Cheryl Swanick
14 Jan 2018
REPORT
Excellent staff. Professional and caring.
Treated my dog so well before, during and after surgery.
Gavin Matthews
22 May 2017
REPORT
Great staff, very helpful and genuine people.
Neil Okell
21 May 2017
REPORT
Exceptional staff and Service
Stephen Sewter
23 Apr 2017
REPORT
Wonderful team really supportive
Joanna Pemberton
20 Feb 2017
REPORT
They love my dogs as much as I do
peter burgan
13 Feb 2017
REPORT
Great staff and very reasonable price, looked after our little kitty great
Anne-Marie Bason
26 Sep 2016
REPORT
Ben M
5 Jul 2016
REPORT
Empathetic and professional. Would highly recommend.
ben rigby
12 Aug 2015
REPORT
grate for my cat thx alot
BenLouisRigby03
12 Aug 2015
REPORT
grate for my cat thx alot
Book an Appointment
Online booking unavailable
Please call
0151 677 2411
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Upton Veterinary Surgery
Wirral, Merseyside
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Mike
12 Mar 2024
DO NOT USE THIS VETS!!
We took our 6 year old dog here with sickness and abdominal pain. After scans we were told there looked like there was a sock inside him, after the operation we were then told i...
DO NOT USE THIS VETS!!
We took our 6 year old dog here with sickness and abdominal pain. After scans we were told there looked like there was a sock inside him, after the operation we were then told it was pancreatic cancer "the worst" the vet had seen in his career. We were told a biopsy was taken and the results would be confirmed in a few days "but will only confirm what we know"
When asked how long our 6 year old dog would have left to live, we were told "a few months with the right medication"
Our dog was so poorly and after this diagnosis we genuinely thought about having him put to sleep to put him out of his pain.
A few days later we got the results back and was told the vet had got it wrong and it wasn't cancer. The vets know they have made huge and dangerous mistakes but refuse to admit this.
£3000 we spent with this vets, we got offered compensation of £300 for there mistakes.
We took our dog to another vet and 6 months later he is in perfect health.
This vets is dangerous, I have saw similar reviews and please for the sake of your much loved pets avoid this dangerous veterinary
Stacey
6 Jul 2020
Shocking Vets!! Avoid at all costs you could save your animals life. Took my 7 year old dog here numerous times over his constant scratching. He was going bald, scabby, bleeding and really distressed....
Shocking Vets!! Avoid at all costs you could save your animals life. Took my 7 year old dog here numerous times over his constant scratching. He was going bald, scabby, bleeding and really distressed. Only to be fobbed of with steroids for allergies which he had never suffered with before. I had even suggested myself that I thought it maybe mites.. we changed his diet, shampooed, stronger steroids, everything the vet suggested we did and all to no avail. My poor dog looked on deaths door so we took him to Birch Road vets for a second opinion as we knew he wasn’t right. They immediately diagnosed him with Fox mites and said he was lucky to be alive. It’s thanks to them and us knowing our dog that he’s here with us. My dog had to endure months of agony for no reason with us watching him suffering knowing we were trying everything was torture.. how a trained vet was able to miss this I don’t know. Please beware I don’t want another animal or owner to go through what we have.
P jordan
23 Apr 2020
Poor service , very disappointed in my dogs care.
Julie Judge
13 Jul 2018
The staff are really lovely. Hollie has been absolutely brilliant with my dog Holly. I used to go to a different practice but I must say I will never be going back there again after the fantastic serv...
The staff are really lovely. Hollie has been absolutely brilliant with my dog Holly. I used to go to a different practice but I must say I will never be going back there again after the fantastic service from this practice. Thank you all and keep up the great work.
Chris Parkinson
3 Jul 2018
great staff and vets (whoever they are) especially Becky and Holly who you see on tv every so often on the RSPCA dog rescue programme - but like all vet practices they aint cheap
Donna Kesteven
13 Jun 2018
Upton Veterinary Surgery are great. Flexible with appointments, good opening hours (open on the weekends!). They've been great with my dog and cat whenever they've been in there for routine or more ur...
Upton Veterinary Surgery are great. Flexible with appointments, good opening hours (open on the weekends!). They've been great with my dog and cat whenever they've been in there for routine or more urgent assessments.
Nicola Kirby
13 Jun 2018
We cannot recommend the vets here enough. Beccy, holly and radu are simply amazing. They truly care and our border terrier cassie loves them
Graham Stringfellow
2 Apr 2018
Brilliant service. Fast and knew what they were doing. No time or money wasting.
Jonathan Davies
9 Mar 2018
Excellent vets very sympathetic and caring to our beloved Sophie who was sadly put to sleep
Paul Gardner
21 Feb 2018
Great service and price
Rebekah Jones
19 Feb 2018
Staff are amazing so knowledgeable.. lovely clean professional veterinary surgery .. all our animals are under their care but they are especially great with our rabbits.
Cheryl Swanick
14 Jan 2018
Excellent staff. Professional and caring.
Treated my dog so well before, during and after surgery.
Gavin Matthews
22 May 2017
Great staff, very helpful and genuine people.
Neil Okell
21 May 2017
Exceptional staff and Service
Stephen Sewter
23 Apr 2017
Wonderful team really supportive
Joanna Pemberton
20 Feb 2017
They love my dogs as much as I do
peter burgan
13 Feb 2017
Great staff and very reasonable price, looked after our little kitty great
Anne-Marie Bason
26 Sep 2016
Ben M
5 Jul 2016
Empathetic and professional. Would highly recommend.
ben rigby
12 Aug 2015
grate for my cat thx alot
BenLouisRigby03
12 Aug 2015
grate for my cat thx alot
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