Brentford Companion Care
Brentford, Middlesex
General Info
At Companion Care we know your pet is a much loved part of the family and you want them to enjoy a long, healthy life. This is why our veterinary teams, made up of animal loving experts, firmly believe in providing the highest level of care and treating every pet they see like they would their own.
Every Companion Care practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Companion Care, why not take a practice tour?
Every Companion Care practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Companion Care, why not take a practice tour?
Reviews
Sarah Williams
30 May 2024
REPORT
Do not use this vet! Be very careful about leaving a sick pet with Atila Wurth.
My sister and I met with Atila Wurth May 27th for a fuller account of how my healthy dog Rory died during a routine pro...
Do not use this vet! Be very careful about leaving a sick pet with Atila Wurth.
My sister and I met with Atila Wurth May 27th for a fuller account of how my healthy dog Rory died during a routine procedure, with me paying for all the pre-health tests and extra IV fluid during the procedure. I was also called during the procedure by the vet to say all was going well.
Atila informed there is a gap in the medical report. This is a breach of the code of professional conduct for veterinary surgeons
2.5 Veterinary surgeons must keep clear, accurate and detailed clinical and client records.
We are awaiting answers from a full report. That aside my biggest concern is how Atila treats bereaved and vulnerable customers.
As at the end of the chat , I asked about payment and how we go about organising cremation. I was aware of the costs so far (£846) as we had been informed on Friday (the day of Rory's passing) and my friend wrote it down (as I was incapable of processing anything).
We were told on Friday we could dispute these costs as we took in a healthy dog for a routine procedure yet he died with no answers as to why. Despite this I agreed to pay the £846. Atila said the cremation costs had already been added, despite us not pre-approving them which I believe is another contravention of the code. However, I did agree to pay.
Atila then proceeded to say I was incorrect about the total costs as we were being charged for CPR. I was aghast from a moral standpoint that Atila charges to attempt to save the lives of healthy animals when things go wrong on the medical table. Therefore I queried this.
Upon this query, Atila's attitude changed. I believe he thought I was querying not paying the whole bill rather than just the CPR, even though I'd already agreed to pay the £846. He proceeded to say we didn't love our pet multiple times, that he could have left our dog dying on the operating table. I reached for my phone and informed I was going to film the interaction. I knew Atila's behaviour was in complete contradiction of the professional code.
Atila informed me filming was against the law and that I didn't care about the law as I didn't care about my pet. I will never forget the way he used our beloved pet in attempt to hurt us.
Atila has made this process even more unbearable, which I didn't think was possible. Therefore, I have to bring Atila's conduct to the attention of as many people as possible. I can't bear the thought of any other bereaved owner going through this. We idolised Rory so to be told we didn't love him by a veterinary professional is incomparably painful. Atila is abusing the trust put in him by bereaved and vulnerable customers
E J Fricker
15 Nov 2020
REPORT
Recently had to have my puppy castrated due to cryptorchidism. Excellent service from Attila . Thank you! Some of the vets are more user friendly than others at this practice but the standard of servi...
Recently had to have my puppy castrated due to cryptorchidism. Excellent service from Attila . Thank you! Some of the vets are more user friendly than others at this practice but the standard of service is generally very high.
Éva Gyöngyösi
29 Jun 2018
REPORT
They have parking place, so we don't need to pay for parking. The doctor, nurses are so friendly and helpful.We have never been disappointed. We are satisfied. Only one thing what I don't like. They d...
They have parking place, so we don't need to pay for parking. The doctor, nurses are so friendly and helpful.We have never been disappointed. We are satisfied. Only one thing what I don't like. They do not have any lavatory.
E V
24 May 2018
REPORT
The vet was nice enough but i was not happy with the service. They told me the total price for the treatment but didn't fully explain what that would include. They charged me £33 to flush out an absce...
The vet was nice enough but i was not happy with the service. They told me the total price for the treatment but didn't fully explain what that would include. They charged me £33 to flush out an abscess on a guinea pig (which took 2 minutes). Had I known this I would only have paid for the antibiotics and the appointment. I wrote to their customer services but they weren't very helpful. I will stick to my local vet in future!
percival rashid
26 Apr 2018
REPORT
I would stay clear of this vets. When our Dog started not bearing his weight down on one of his legs we decided to take him to see Companion care vets in Brentford.. Never been there before but the re...
I would stay clear of this vets. When our Dog started not bearing his weight down on one of his legs we decided to take him to see Companion care vets in Brentford.. Never been there before but the receptionist sounded very polite and friendly.
Anyway after paying out £600 for him to have xrays the head vet Atillia wurth diagnosed him with Arthritis feeling rather relieved we went on our way with prescribed pain medication.
After several weeks with no improvement we went back, Then the vet said well it could be bone cancer or Arthitis but he had already diagnosed him with Arthitis. The vet then recommend An animal hospital for further tests but this could cost up to £3000 instead of just offering another X-ray there and then.
Feeling abit uneasy about the vet and the whole situation. We decided to then go to another vet, My only regret is we didn't do it sooner Our New Vet had requested our dogs xrays from Companion care vets... Same Xray.. Different Vet.. Unfortunately a different diagnoses.. Bone cancer💔 Our New Vet even showed me the Sun burst Appearance in the bone.. It was there as clear as day.. How an earth could this Companion care vets misdiagnose is beyond me
So us as a family are feeling very let down, Angry and very Sad.. If we had known ealier of his condition we proberly would of opted for surgery on his Affected leg.. But 2 months into a wrong Diagnosis his chances of survival are now very slim... So our only option now is to make him as comfortable as possible and say goodbye when that day Comes💔
I've recently had to tell my 6 year old that her best friend will die sooner rather than later.. So we are all very heartbroken at the moment.. My advice Please Go to a better vet. We wish we did sooner
Francisca Alonso
17 Mar 2018
REPORT
Good variety. Offers and veterinary clinic inside.
Jane Chapman
15 Mar 2018
REPORT
Room was dirty from the animal that was in there before my dog ..hay or grass plus hair on the floor ...hair on the table..and scales that should have all been cleaned up table and scales wipped over...
Room was dirty from the animal that was in there before my dog ..hay or grass plus hair on the floor ...hair on the table..and scales that should have all been cleaned up table and scales wipped over before another animal enters the room .. will never go to that vets again ...this was my first time there...disscusting
Angela A
14 Feb 2018
REPORT
The vets here are great and very caring, just wish it was nearer to home
Mike Bray
17 Nov 2017
REPORT
I have been bringing my dog here for a year now and they are brilliant. Being my first dog I treat as though made of porcelain and the Vets at Companion Care really look after her, she has been spayed...
I have been bringing my dog here for a year now and they are brilliant. Being my first dog I treat as though made of porcelain and the Vets at Companion Care really look after her, she has been spayed and come in for a couple of other concerns (over zealous first time parent) and have been exceptional in all cases. Many thanks!
Magdalena Jozwik
1 Nov 2017
REPORT
I’m using companion care for 8years,never had any problems with them,with my dog and cat,always friendly and helpful,until I had appointment with pregnant lady,she requests to put muzzle on my dog (wh...
I’m using companion care for 8years,never had any problems with them,with my dog and cat,always friendly and helpful,until I had appointment with pregnant lady,she requests to put muzzle on my dog (which he never ever wears before and is more than friendly dog)she said he is big and strong and she doesn’t trust him(7years old never bite anyone,never been aggressive and live with kids around everyday)I think that really stress even more and make feel my dog unwanted,unsafe there and I would say he is getting panic attack always when is vaccinated or getting close to this place now.She couldn’t touch my cat because of pregnancy and I couldn’t manage to hold my cat and dog still all the time,which was not a problem for years before.It’s been some time now and I’m very happy for last appointment there(with Rubinder Dhothar),the lady was very professional,very friendly,find the way to calm my dog,which is not easy now,she truly care about animals and know how to deal with them,you can say that after few minuts.I was worried I need to change the place after not good experience but if all team will deal with animals like she did today,I will stick to companion care forever.I would recommend it to anyone.Very happy for last visit.
Alexandra Bitzaraki
23 May 2017
REPORT
I like the service here. And they are not overbooked like most places in London. I definitely recommend this place!
Sarah Douglas
7 Aug 2016
REPORT
Sarah Cate
7 Aug 2016
REPORT
Jay Galbraith
15 Mar 2016
REPORT
Totally trust and rate these guys. Always friendly, really handy that they're open 7 days a week. Very competitive pricing but this should not dissuade away from here l trust them with my little pooch...
Totally trust and rate these guys. Always friendly, really handy that they're open 7 days a week. Very competitive pricing but this should not dissuade away from here l trust them with my little pooches totally.
Ildiko Csipo
12 Dec 2015
REPORT
Stephen Simmons
7 Oct 2015
REPORT
Really poor service with a hard-sell.
I thought hard sell had passed by the way-side now, but this vet unfortunately has not caught up with the times. When taking a young dog into the vets for a spay,...
Really poor service with a hard-sell.
I thought hard sell had passed by the way-side now, but this vet unfortunately has not caught up with the times. When taking a young dog into the vets for a spay, I was quoted one price by reception (even after I asked very clearly what all other potential costs could be), but when in the room and committed to surgery, they brought out 120 worth of extra costs that were required if I wanted to give my dog the best chance of surviving the spay (routine operation). This included blood tests for lung worm, pre-op blood tests to make sure she could cope with the anaesthetic and different flea treatment (that pets at home had sold - frontline vs advocit).
All in all, I don't mind paying 300 for the operation, but I totally and whole-heartedly disagree with hard-sell in the vet office giving the client no choice. I would strongly reccomend going to a vet that treats you with respect and not as a cash-cow.
On the good side - the vet I met was friendly and seemed reluctant to have to hard-sell....
Book an Appointment
Online booking unavailable
Please call
0208 150 8683
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:30AM-15:30PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Brentford Companion Care
Brentford, Middlesex
General Info
At Companion Care we know your pet is a much loved part of the family and you want them to enjoy a long, healthy life. This is why our veterinary teams, made up of animal loving experts, firmly believe in providing the highest level of care and treating every pet they see like they would their own.
Every Companion Care practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Companion Care, why not take a practice tour?
Every Companion Care practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Companion Care, why not take a practice tour?
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-17:00PM
Sunday
10:30AM-15:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Sarah Williams
30 May 2024
Do not use this vet! Be very careful about leaving a sick pet with Atila Wurth.
My sister and I met with Atila Wurth May 27th for a fuller account of how my healthy dog Rory died during a routine pro...
Do not use this vet! Be very careful about leaving a sick pet with Atila Wurth.
My sister and I met with Atila Wurth May 27th for a fuller account of how my healthy dog Rory died during a routine procedure, with me paying for all the pre-health tests and extra IV fluid during the procedure. I was also called during the procedure by the vet to say all was going well.
Atila informed there is a gap in the medical report. This is a breach of the code of professional conduct for veterinary surgeons
2.5 Veterinary surgeons must keep clear, accurate and detailed clinical and client records.
We are awaiting answers from a full report. That aside my biggest concern is how Atila treats bereaved and vulnerable customers.
As at the end of the chat , I asked about payment and how we go about organising cremation. I was aware of the costs so far (£846) as we had been informed on Friday (the day of Rory's passing) and my friend wrote it down (as I was incapable of processing anything).
We were told on Friday we could dispute these costs as we took in a healthy dog for a routine procedure yet he died with no answers as to why. Despite this I agreed to pay the £846. Atila said the cremation costs had already been added, despite us not pre-approving them which I believe is another contravention of the code. However, I did agree to pay.
Atila then proceeded to say I was incorrect about the total costs as we were being charged for CPR. I was aghast from a moral standpoint that Atila charges to attempt to save the lives of healthy animals when things go wrong on the medical table. Therefore I queried this.
Upon this query, Atila's attitude changed. I believe he thought I was querying not paying the whole bill rather than just the CPR, even though I'd already agreed to pay the £846. He proceeded to say we didn't love our pet multiple times, that he could have left our dog dying on the operating table. I reached for my phone and informed I was going to film the interaction. I knew Atila's behaviour was in complete contradiction of the professional code.
Atila informed me filming was against the law and that I didn't care about the law as I didn't care about my pet. I will never forget the way he used our beloved pet in attempt to hurt us.
Atila has made this process even more unbearable, which I didn't think was possible. Therefore, I have to bring Atila's conduct to the attention of as many people as possible. I can't bear the thought of any other bereaved owner going through this. We idolised Rory so to be told we didn't love him by a veterinary professional is incomparably painful. Atila is abusing the trust put in him by bereaved and vulnerable customers
E J Fricker
15 Nov 2020
Recently had to have my puppy castrated due to cryptorchidism. Excellent service from Attila . Thank you! Some of the vets are more user friendly than others at this practice but the standard of servi...
Recently had to have my puppy castrated due to cryptorchidism. Excellent service from Attila . Thank you! Some of the vets are more user friendly than others at this practice but the standard of service is generally very high.
Éva Gyöngyösi
29 Jun 2018
They have parking place, so we don't need to pay for parking. The doctor, nurses are so friendly and helpful.We have never been disappointed. We are satisfied. Only one thing what I don't like. They d...
They have parking place, so we don't need to pay for parking. The doctor, nurses are so friendly and helpful.We have never been disappointed. We are satisfied. Only one thing what I don't like. They do not have any lavatory.
E V
24 May 2018
The vet was nice enough but i was not happy with the service. They told me the total price for the treatment but didn't fully explain what that would include. They charged me £33 to flush out an absce...
The vet was nice enough but i was not happy with the service. They told me the total price for the treatment but didn't fully explain what that would include. They charged me £33 to flush out an abscess on a guinea pig (which took 2 minutes). Had I known this I would only have paid for the antibiotics and the appointment. I wrote to their customer services but they weren't very helpful. I will stick to my local vet in future!
percival rashid
26 Apr 2018
I would stay clear of this vets. When our Dog started not bearing his weight down on one of his legs we decided to take him to see Companion care vets in Brentford.. Never been there before but the re...
I would stay clear of this vets. When our Dog started not bearing his weight down on one of his legs we decided to take him to see Companion care vets in Brentford.. Never been there before but the receptionist sounded very polite and friendly.
Anyway after paying out £600 for him to have xrays the head vet Atillia wurth diagnosed him with Arthritis feeling rather relieved we went on our way with prescribed pain medication.
After several weeks with no improvement we went back, Then the vet said well it could be bone cancer or Arthitis but he had already diagnosed him with Arthitis. The vet then recommend An animal hospital for further tests but this could cost up to £3000 instead of just offering another X-ray there and then.
Feeling abit uneasy about the vet and the whole situation. We decided to then go to another vet, My only regret is we didn't do it sooner Our New Vet had requested our dogs xrays from Companion care vets... Same Xray.. Different Vet.. Unfortunately a different diagnoses.. Bone cancer💔 Our New Vet even showed me the Sun burst Appearance in the bone.. It was there as clear as day.. How an earth could this Companion care vets misdiagnose is beyond me
So us as a family are feeling very let down, Angry and very Sad.. If we had known ealier of his condition we proberly would of opted for surgery on his Affected leg.. But 2 months into a wrong Diagnosis his chances of survival are now very slim... So our only option now is to make him as comfortable as possible and say goodbye when that day Comes💔
I've recently had to tell my 6 year old that her best friend will die sooner rather than later.. So we are all very heartbroken at the moment.. My advice Please Go to a better vet. We wish we did sooner
Francisca Alonso
17 Mar 2018
Good variety. Offers and veterinary clinic inside.
Jane Chapman
15 Mar 2018
Room was dirty from the animal that was in there before my dog ..hay or grass plus hair on the floor ...hair on the table..and scales that should have all been cleaned up table and scales wipped over...
Room was dirty from the animal that was in there before my dog ..hay or grass plus hair on the floor ...hair on the table..and scales that should have all been cleaned up table and scales wipped over before another animal enters the room .. will never go to that vets again ...this was my first time there...disscusting
Angela A
14 Feb 2018
The vets here are great and very caring, just wish it was nearer to home
Mike Bray
17 Nov 2017
I have been bringing my dog here for a year now and they are brilliant. Being my first dog I treat as though made of porcelain and the Vets at Companion Care really look after her, she has been spayed...
I have been bringing my dog here for a year now and they are brilliant. Being my first dog I treat as though made of porcelain and the Vets at Companion Care really look after her, she has been spayed and come in for a couple of other concerns (over zealous first time parent) and have been exceptional in all cases. Many thanks!
Magdalena Jozwik
1 Nov 2017
I’m using companion care for 8years,never had any problems with them,with my dog and cat,always friendly and helpful,until I had appointment with pregnant lady,she requests to put muzzle on my dog (wh...
I’m using companion care for 8years,never had any problems with them,with my dog and cat,always friendly and helpful,until I had appointment with pregnant lady,she requests to put muzzle on my dog (which he never ever wears before and is more than friendly dog)she said he is big and strong and she doesn’t trust him(7years old never bite anyone,never been aggressive and live with kids around everyday)I think that really stress even more and make feel my dog unwanted,unsafe there and I would say he is getting panic attack always when is vaccinated or getting close to this place now.She couldn’t touch my cat because of pregnancy and I couldn’t manage to hold my cat and dog still all the time,which was not a problem for years before.It’s been some time now and I’m very happy for last appointment there(with Rubinder Dhothar),the lady was very professional,very friendly,find the way to calm my dog,which is not easy now,she truly care about animals and know how to deal with them,you can say that after few minuts.I was worried I need to change the place after not good experience but if all team will deal with animals like she did today,I will stick to companion care forever.I would recommend it to anyone.Very happy for last visit.
Alexandra Bitzaraki
23 May 2017
I like the service here. And they are not overbooked like most places in London. I definitely recommend this place!
Sarah Douglas
7 Aug 2016
Sarah Cate
7 Aug 2016
Jay Galbraith
15 Mar 2016
Totally trust and rate these guys. Always friendly, really handy that they're open 7 days a week. Very competitive pricing but this should not dissuade away from here l trust them with my little pooch...
Totally trust and rate these guys. Always friendly, really handy that they're open 7 days a week. Very competitive pricing but this should not dissuade away from here l trust them with my little pooches totally.
Ildiko Csipo
12 Dec 2015
Stephen Simmons
7 Oct 2015
Really poor service with a hard-sell.
I thought hard sell had passed by the way-side now, but this vet unfortunately has not caught up with the times. When taking a young dog into the vets for a spay,...
Really poor service with a hard-sell.
I thought hard sell had passed by the way-side now, but this vet unfortunately has not caught up with the times. When taking a young dog into the vets for a spay, I was quoted one price by reception (even after I asked very clearly what all other potential costs could be), but when in the room and committed to surgery, they brought out 120 worth of extra costs that were required if I wanted to give my dog the best chance of surviving the spay (routine operation). This included blood tests for lung worm, pre-op blood tests to make sure she could cope with the anaesthetic and different flea treatment (that pets at home had sold - frontline vs advocit).
All in all, I don't mind paying 300 for the operation, but I totally and whole-heartedly disagree with hard-sell in the vet office giving the client no choice. I would strongly reccomend going to a vet that treats you with respect and not as a cash-cow.
On the good side - the vet I met was friendly and seemed reluctant to have to hard-sell....
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