Our dog Jack has been a patient at the Vet in St.Margarets for the last 5 years and Jo and the team have provided a fantastic service. He's needed 2 complex operations over that time which both went very well and we really appreciate the very high standards they have in the surgery, the excellent communication and aftercare. We can't recommend them highly enough. Many thanks! Read Less

Our dog Jack has been a patient at the Vet in St.Margarets for the last 5 years and Jo and the team have provided a fantastic service. He's needed 2 complex operations over that time which both went very well and we really appreciate the very high standards they have in the surgery, the excellent communication and aftercare. We can't recommend them highly enough. Many thanks! Read Less

Disgraceful service. I am a first pet owner and booked in a 'free consultation' with this place to be given advice on what I need to do when I first get a kitten. Within the first minute of me entering the consultation room, the surgeon proceeded to give my kitten a vaccination and a combined flea and worm treatment without informing me fully of what this was about and that this would cost me. I was in and out of the consultation room within the space of 5mins. He then advised me to go to reception to book my next appointment for my kitten's second vaccination. I went to the reception to book my next appointment and I was asked to £100.00. I asked what this was for and the lady at reception informed me it was for the injection and combined flea and worm treatment that my kitten just had and for the same treatment that will be given to my kitten in the next appointment. I asked why I wasn't informed of these costs prior to it taking place because I was informed on the phone that this was a "free" consultation and that if there were any costs involved, I should be informed of this prior to the services taking place so that I can agree. The surgeon that treated my kitten then comes out of the consultation room and calls me back into the room and an argument takes place between me and him about my above point. He then insults me by saying that I should be intelligent enough to know that none of what took place in the consultation room was for free. Had I known there would be any costs involved, I would have come back on a later date because I was tight on funds and struggling to meet bills that month because I was a full time student paying off my student loan on a part time salary. My visit to the vet was simply to get a free consultation as had been advertised on their website and said by the reception lady on the phone prior to my visit and booking. I agreed to pay for half of the bill given that have half of the services had been performed but refused to pay for the other half given that this was an advance payment for the injection and treatment that was to take place in my next appointment.I obviously refused to pay on the basis that I was never going back there again because of his underhanded behaviour. I now know that these services are not free but the surgeon should have told me this previously and not assumed I knew and furthermore, once he was made aware of this mistake, he should have apologised for the misunderstanding. Instead, he called me stupid. Read Less

I have been bringing Samson to Jo and the wider team for over a year now. The team is very caring and offer practical advice for keeping my senior Labrador as healthy as possible. Such a friendly practice - Samson regularly drags me in to reception to say hi to his friends anytime we are passing! Read Less

Hi, My name is Scott Miller and I am a partner and Principal Veterinary Surgeon at The Vet in St Margarets. We have been in the community now for five years and have built up a wonderful and caring team, priding ourselves on personal service and excellence in veterinary care. We are an independent, family run practice who love St Margarets and the pets who live in the area. We care very deeply about our work, ensuring that each and every animal walking through our doors is much loved and treated with dignity and respect. Offering a free consultation to new clients allows you to be able to meet our veterinary team and visit the practice, helping you and your beloved pets to make your own mind up about our service. We hope to be able to warmly welcome you to our practice soon! Scott and the team at The Vet In St Margarets Read Less

I cannot recommend Vet in St Margarets, and Richmond Hill, highly enough. We had a very sick lab, Lyra, with cancer. We went through a very stressful time, with chemo. The whole family discussed the treatment plans, and were treated in a very sympathetic manner by the staff, especially Scott Miller and Emma. Lyra lasted another 3 years and ended her life in a very compassionate experience with the wonderful Emma and Scott, when her back legs finally gave out. Our Westie, Bella, has had various things done. The reception staff are without fault. No criticisms whatsover Read Less

At 10months old our dog was limping and Scott was quick to find out he had perthes disease. It meant removing part of his hip joint. Butler is now 3 and still gets very excited going to see the staff at the vets in st Margarets. I have never had a dog who loves going to the vets especially after going through a big operation. It just shows how experienced and caring they all are. I cannot recommend them enough. Read Less

Excellent vets! Me and my partner have been using this vets for the last two years after it was recommended to us by a lady in the local park and we don't have a bad word to say about them. Scott and his team have also shown our dogs the most outstanding care and professionalism. Would highly recommend this lovely little surgery. Read Less

The team at The Vet have been fantastic in caring for my elderly cat Ayla, who was diagnosed with Hyperthyroidism last year. The standard of care is exemplary. I saw Scott and his team on TV this week - Congratulations! You deserve recognition for your compassion and professionalism. We'll see you next week for Ayla's check up. Zara. H Read Less

Disgraceful service. I am a first pet owner and booked a 'free consultation' with them to be given advice on what I need to do when I first get a kitten. Within 30seconds of me entering the room, he surgeon gave him vaccination and flea and worm treatment without informing me this would cost me. This was all within the space of 5mins. He then advised me to go to reception to book my next appointment for his second vaccination. I was then charged 100.00. The reception lady told me it was for the injection and for the injection in the next appointment plus for the flea and worm treatment and the flea treatment that my kitten will be given in his next appointment. I asked why I wasn't informed of this because I assumed this was a free consultation and that I should be informed I would be paying before something is done so that I can approve it. The surgeon then comes out, calls me into his room and insults me by saying I should be intelligent enough to know that none of that was for free. I refused to pay in advance for the next appointment because I weren't ever going back there again.Read Less

The vets were useless in diagnosing my cat. They prescribed my pet with unnecessary costly medicine which made him gravely ill. The vets also insisted on doing lots of costly tests. I've since spoke with a highly regarded vet which has confirmed it was all unnecessary and actually made my pet's condition a lot worse. All they care about is money. They have no compassion or care for pets. Don't take a chance on these uncaring and unprofessional vets like I did. Read Less

The Vet is an amazing Vet practice run by Scott Miller in St Margarets. The staff are nothing short of excellent, with each and every staff member genuinely careing and are passionate about their work and animals. The facilities are modern, clean and fantastic and I would rate it as one of the best family vet practices in West London. I would not trust anyone else with my pets and rest assured the staff will give you a friendly, professional experience and you can be confident that your pet will be in the best care possible.Read Less

Every visit to The Vet in St Margarets has been a positive one regardless of the circumstance. The service received is second to none. Scott, Dianna and the nursing team genuinely care, always going above and beyond. Great facilities, convenient location and highly recommended. My cat approves! A big paws up from him. Thank you. Read Less

I cannot thank all of the team at the Vet in St Margarets enough. I have always used this vets (and sometimes the Vet on Richmond Hill) as the service provided is fantastic. We recently lost our much loved Bulldog, Ronnie. The care he received was personal, professional and heartfelt. Scott, Dianna, Maz, Lisa, Emma and all of the others really did care about Ronnie and were equally as considerate with us, taking into account our feelings and completely understanding what we were going through. We will be getting a new puppy in a few months and I am looking forward to introducing it to the team as I know and feel comfortable that they will look after it and love it as much as they did with Ronnie :) Read Less