Animac Vets
Edinburgh, Midlothian
General Info
Nicolson Street branch opening times:
9-1 & 2-6pm Mon-Fri and 9-12pm Sat.
email: [email protected]
Animac Vets' aim is to provide a personal, friendly, professional service to pets and their owners. We strongly believe that healthcare should be in partnership with you and your family, both in prevention and at times of illness or accident.
Our 'out of hours' emergency service provider is e-vets based at 171 Mayfield Road, Edinburgh, EH9 3AZ.
e-vets can be contacted on 0131 662 1689.
9-1 & 2-6pm Mon-Fri and 9-12pm Sat.
email: [email protected]
Animac Vets' aim is to provide a personal, friendly, professional service to pets and their owners. We strongly believe that healthcare should be in partnership with you and your family, both in prevention and at times of illness or accident.
Our 'out of hours' emergency service provider is e-vets based at 171 Mayfield Road, Edinburgh, EH9 3AZ.
e-vets can be contacted on 0131 662 1689.
Reviews
Lorene Amet
2 Sep 2022
REPORT
Unsatisfactory and unprofessional service. I was advised to bring my cat 45 min after taking Gabapentin, a drug used to calm down animals in order to facilitate a blood draw. It was obvious when my ca...
Unsatisfactory and unprofessional service. I was advised to bring my cat 45 min after taking Gabapentin, a drug used to calm down animals in order to facilitate a blood draw. It was obvious when my cat arrived at the practice that the drug had not yet taken any effect, but I was offered as the next option a general anaesthesia for an additional £100 and not to wait longer for the drug to take effect. Two hours after the drug was taken, my cat was obviously affected by the drug as she was then unable to walk, is now nearly 8hr after the intake still very drowsy. A quick search on the Internet confirms that "Gabapentin takes effect quickly, typically within one to two hours". I cannot comprehend why the vet advised the minimal possible time for the drug to take action for us to come and why a more expensive solution, with potentially greater side effects, was immediately offered instead of the common-sense advice to wait for the drug to act. When I called the practice to speak with the clinic manager, I was told that I declined the treatment, which is untrue. I declined an additional general anaesthesia as the next stage forward but was obviously keen to proceed with a blood test that I had paid for in advance. To discuss this for 5 min with the vet did cost me an additional £49, without informing me of this additional cost. On and all I spent over £100 for 2 short encounters with the vet and a drug that was given with the wrong recommendations and consequently no service was provided. I was not offered an apologies or refund for the poor service when I call to complaint but instead was made feel responsible claiming that it was my choice to decline the treatment. This experience left me with the impression that the practice functions essentially to favour costly services over primary care.
Hamish Dobbie
1 Jun 2018
REPORT
Friendly vets who are very caring.
Kerry-Anne Allner
28 May 2018
REPORT
Sam is a great vet explained all what needing done and what was the matter First time patient with my dog Jack Border Collie Great that i could be seen on short notice
Kirsty Naysmith
16 Apr 2018
REPORT
My cats love coming here, coddled, petted and taken care of so well.
Stella Spencer
19 Mar 2018
REPORT
Friendly welcoming and helpful
Ilona Roberts
13 Mar 2018
REPORT
This vet practice was recommended to us by a friend. It's a bit out of the way, but definitely worth it! The staff are very knowledgeable and professional. My dog got the best treatment, and we never ...
This vet practice was recommended to us by a friend. It's a bit out of the way, but definitely worth it! The staff are very knowledgeable and professional. My dog got the best treatment, and we never felt like they are trying to rip us off (which is a complaint I often heard about other vets). In short, great practice! We got the pay monthly health plan for a year, which covers vaccination, flea&tick treatments, check ups and 3 additional consultations. It's a great perk, and I would definitely recommend getting it.
Laura Coventry
27 Jul 2017
REPORT
I would give no stars if I could. My uncle took his rag doll cat here for a flu jag yesterday (27/07). Today the cat has been screaming, making roaring noises and being really sick. My uncle called th...
I would give no stars if I could. My uncle took his rag doll cat here for a flu jag yesterday (27/07). Today the cat has been screaming, making roaring noises and being really sick. My uncle called them twice early afternoon and was told they would receive a call at 6pm (when they close at 6.30pm giving no time to actually get there if a vet would see him). My mum called and the receptionist was completely uninterested. More interested in making sure that she got to go home at 6.30pm than the health of the cat. It might not seem important to her that the cat is seriously ill but it's their pet and part of the family and they care deeply for him. Never came across a vet who cared less for its furry patients! Would never recommend this place, you want to take your pet somewhere that you feel they will be looked after, not thought of as an inconvenience!
Svetlana McMahon
5 Jul 2017
REPORT
Appalling customer service and incompetent staff! DO NOT USE THEM!
Graham Johnston
15 Nov 2016
REPORT
Animac treat both our dogs. They always take good care of them. Staff are friendly and good with the dogs, despite one of them being quite timid.
Jen Butler-Madden
21 Oct 2016
REPORT
Morningside branch - I can't fault this practice. Amazing caring staff who can't do enough to help. Just what you need when your loved fluffy one isn't well.
Sam Graham
30 Sep 2016
REPORT
Both Amanda and Sam at the Morningside Branch are amazing. Floyd had been in more than a few times for check-ups, vacancies and injuries and I have always felt comfortable and at ease when in. Can't f...
Both Amanda and Sam at the Morningside Branch are amazing. Floyd had been in more than a few times for check-ups, vacancies and injuries and I have always felt comfortable and at ease when in. Can't fault the service either. After coming home and finding Floyd had injured his leg last night I was given an appointment for 20 minutes after the phone call. Keep up the fabulous work
Rowan Mackay
18 May 2016
REPORT
Wonderfully helpful, friendly, and genuine. Highly recommended.
Eve Morris
4 May 2016
REPORT
We take our cat Ninja to the Southside branch. So far she's had two checkups, where the vets were lovely, very kind and professional, but she was still so terrified they couldn't examine her fully. ...
We take our cat Ninja to the Southside branch. So far she's had two checkups, where the vets were lovely, very kind and professional, but she was still so terrified they couldn't examine her fully. She was a shelter kitty who had a hard start in life (originally found in a skip), which we think is why she has such trouble coping with vet trips. Animac are being great at working with us to get her over her vet phobia. We have popped in with her three times so far to get her used to the place, and the receptionists have been friendly and helpful, coming over to give her treats and headrubs. She's gaining confidence and I think will make a lot of progress with further trips. It's giving us great peace of mind to know that if she does need medical treatment, she is a lot less likely to get distressed and need sedation. Animac aren't charging us a penny for this help and it's so kind of them to do this, because it's things like this which make all the difference. They also sell the best cat kibble ever, according to Ninja!
Angela Jones
30 Apr 2016
REPORT
5* Vet! Great to have a vet practise local to me and my then (initially) anxious indoor cat. The practise itself has a calm environment and is very clean & welcoming inside. It was very important for ...
5* Vet! Great to have a vet practise local to me and my then (initially) anxious indoor cat. The practise itself has a calm environment and is very clean & welcoming inside. It was very important for me (as a pet service provider my self) to find a vet that was not only close by (south-side of the city), but essentially to seek a practise that was knowledgeable, caring and compassionate about animals. My cat returns on a regular basis, he is now a more comfortable and relaxed kitty when visiting. Thanks to the kind and helpful team at Animac! Cannot recommend highly enough!! Thank you, Angela Pet Nanny We Love Animals (Dog walking & pet sitting services)
Jodie J.
29 Apr 2016
REPORT
5* Vet!Great to have a vet practise local to me and my then (initially) anxious indoor cat. The practise itself has a calm environment and is very clean & welcoming inside.It was very important for me...
5* Vet!Great to have a vet practise local to me and my then (initially) anxious indoor cat. The practise itself has a calm environment and is very clean & welcoming inside.It was very important for me (as a pet service provider my self) to find a vet that was not only close by (south-side of the city), but essentially to seek a practise that was knowledgeable, caring and compassionate about animals. My cat returns on a regular basis, he is now a more comfortable and relaxed kitty when visiting. Thanks to the kind and helpful team at Animac!Cannot recommend highly enough!!Thank you,
Jordan Mitchell
6 Mar 2016
REPORT
I took my cat Ziggy in to the vets at Animac after he was scratching his head constantly. The vet, Sam took great care of my cat and advised a course of action which has resulted in the symptoms disap...
I took my cat Ziggy in to the vets at Animac after he was scratching his head constantly. The vet, Sam took great care of my cat and advised a course of action which has resulted in the symptoms disappearing. Very happy with the service and the reasonable prices. Would recommend to anyone.
Terry Soe Lundholm
2 Mar 2016
REPORT
We joined Animac over a year ago and our two dogs have never been better cared for. The team are very friendly and approachable and provide a genuinely compassionate and relaxed environment. No 'pus...
We joined Animac over a year ago and our two dogs have never been better cared for. The team are very friendly and approachable and provide a genuinely compassionate and relaxed environment. No 'pushing' of unnecessary payment-plans, and far more affordable than other veterinarian practices in the city. Would highly recommend anyone looking for a fresher approach to animal care.
Graham Lawton
2 Mar 2016
REPORT
Even before I arrived at the vet's the staff had been helpful and very pleasant in helping me arrange back-to-back appointments for my two cats. The consultations with the vet was very helpful and she...
Even before I arrived at the vet's the staff had been helpful and very pleasant in helping me arrange back-to-back appointments for my two cats. The consultations with the vet was very helpful and she helped us plan a course of action that was required. I highly recommend the practice - great service, great folks!
Zoe Gibson
1 Mar 2016
REPORT
I've used Animac vets for a for the last couple of years and I've always had good service for my 3 dogs and cat. All the staff are kind, caring and very helpful.
My dog had pups last year and Amanda...
I've used Animac vets for a for the last couple of years and I've always had good service for my 3 dogs and cat. All the staff are kind, caring and very helpful.
My dog had pups last year and Amanda was looking after us. She went through the whole journey from the scan to the pups first vaccinations. She is very knowledgeable, answered all my questions and gave good advice.
Prices are competitive with other vets.
I would recommend this vet.
Only problem is, it can be difficult to find a parking space sometimes.
Riobhca Duncan
2 Feb 2016
REPORT
Fantastic ! Very welcoming and friendly, very loving towards my pet !
mel brown
18 Nov 2014
REPORT
Hard working dedicated caring team . we have used this vets for years and when eliot retired we were worried that our pets would not get the same care . however SUSAN AILEEN and SULA have been am...
Hard working dedicated caring team . we have used this vets for years and when eliot retired we were worried that our pets would not get the same care . however SUSAN AILEEN and SULA have been amazing . they were so caring over the past few years with the loss off our big boy and the illness of our wee girl who now thanks to them is back on form and top cat of the street again thanks guys an keep up the good work .XX MEL / PAUL
Eileen Jubb
5 Nov 2014
REPORT
I have been lucky enough to have had my pets cared for by Animac Vets at Comiston Road since they took over the surgery a few years ago. All the staff- the vets, nurses and admin staff are all excepti...
I have been lucky enough to have had my pets cared for by Animac Vets at Comiston Road since they took over the surgery a few years ago. All the staff- the vets, nurses and admin staff are all exceptionally helpful and are genuinely caring people.
I sadly lost my precious dog (aged 18years) last year and I received tremendous care from everyone throughout his happy life, but especially when he developed age related illness prior to his death. He had a very happy, active & full life thanks to the help from Animac ( & from me, with guidance from our lovely vets!!)
I now have a new wee dog who is filling my life with unconditional love & lots of fun, & already, he enjoys the attention he gets from the Animac Team-fortunately he's only needed routine health checks & vaccines so far.
Apart from my dogs, I've had several cats who have received super care from Animac throughout their lives, and I've received great help through the bereavement process too.
I highly recommend and encourage anyone to entrust Animac Vets with the care and treatment of their beloved pets!!! THANKYOU ANIMAC, Eileen & my Pets xx
Lorna E Kinnaird
9 Aug 2013
REPORT
Fabulous Vets in Morningside - very caring and very helpful
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Please call
0131 4529277
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
08:30AM-12:00PM
Popular Hours
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Animac Vets
Edinburgh, Midlothian
General Info
Nicolson Street branch opening times:
9-1 & 2-6pm Mon-Fri and 9-12pm Sat.
email: [email protected]
Animac Vets' aim is to provide a personal, friendly, professional service to pets and their owners. We strongly believe that healthcare should be in partnership with you and your family, both in prevention and at times of illness or accident.
Our 'out of hours' emergency service provider is e-vets based at 171 Mayfield Road, Edinburgh, EH9 3AZ.
e-vets can be contacted on 0131 662 1689.
9-1 & 2-6pm Mon-Fri and 9-12pm Sat.
email: [email protected]
Animac Vets' aim is to provide a personal, friendly, professional service to pets and their owners. We strongly believe that healthcare should be in partnership with you and your family, both in prevention and at times of illness or accident.
Our 'out of hours' emergency service provider is e-vets based at 171 Mayfield Road, Edinburgh, EH9 3AZ.
e-vets can be contacted on 0131 662 1689.
Business Hours
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
08:30AM-12:00PM
Popular Hours
No data for Saturday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Lorene Amet
2 Sep 2022
Unsatisfactory and unprofessional service. I was advised to bring my cat 45 min after taking Gabapentin, a drug used to calm down animals in order to facilitate a blood draw. It was obvious when my ca...
Unsatisfactory and unprofessional service. I was advised to bring my cat 45 min after taking Gabapentin, a drug used to calm down animals in order to facilitate a blood draw. It was obvious when my cat arrived at the practice that the drug had not yet taken any effect, but I was offered as the next option a general anaesthesia for an additional £100 and not to wait longer for the drug to take effect. Two hours after the drug was taken, my cat was obviously affected by the drug as she was then unable to walk, is now nearly 8hr after the intake still very drowsy. A quick search on the Internet confirms that "Gabapentin takes effect quickly, typically within one to two hours". I cannot comprehend why the vet advised the minimal possible time for the drug to take action for us to come and why a more expensive solution, with potentially greater side effects, was immediately offered instead of the common-sense advice to wait for the drug to act. When I called the practice to speak with the clinic manager, I was told that I declined the treatment, which is untrue. I declined an additional general anaesthesia as the next stage forward but was obviously keen to proceed with a blood test that I had paid for in advance. To discuss this for 5 min with the vet did cost me an additional £49, without informing me of this additional cost. On and all I spent over £100 for 2 short encounters with the vet and a drug that was given with the wrong recommendations and consequently no service was provided. I was not offered an apologies or refund for the poor service when I call to complaint but instead was made feel responsible claiming that it was my choice to decline the treatment. This experience left me with the impression that the practice functions essentially to favour costly services over primary care.
Hamish Dobbie
1 Jun 2018
Friendly vets who are very caring.
Kerry-Anne Allner
28 May 2018
Sam is a great vet explained all what needing done and what was the matter First time patient with my dog Jack Border Collie Great that i could be seen on short notice
Kirsty Naysmith
16 Apr 2018
My cats love coming here, coddled, petted and taken care of so well.
Stella Spencer
19 Mar 2018
Friendly welcoming and helpful
Ilona Roberts
13 Mar 2018
This vet practice was recommended to us by a friend. It's a bit out of the way, but definitely worth it! The staff are very knowledgeable and professional. My dog got the best treatment, and we never ...
This vet practice was recommended to us by a friend. It's a bit out of the way, but definitely worth it! The staff are very knowledgeable and professional. My dog got the best treatment, and we never felt like they are trying to rip us off (which is a complaint I often heard about other vets). In short, great practice! We got the pay monthly health plan for a year, which covers vaccination, flea&tick treatments, check ups and 3 additional consultations. It's a great perk, and I would definitely recommend getting it.
Laura Coventry
27 Jul 2017
I would give no stars if I could. My uncle took his rag doll cat here for a flu jag yesterday (27/07). Today the cat has been screaming, making roaring noises and being really sick. My uncle called th...
I would give no stars if I could. My uncle took his rag doll cat here for a flu jag yesterday (27/07). Today the cat has been screaming, making roaring noises and being really sick. My uncle called them twice early afternoon and was told they would receive a call at 6pm (when they close at 6.30pm giving no time to actually get there if a vet would see him). My mum called and the receptionist was completely uninterested. More interested in making sure that she got to go home at 6.30pm than the health of the cat. It might not seem important to her that the cat is seriously ill but it's their pet and part of the family and they care deeply for him. Never came across a vet who cared less for its furry patients! Would never recommend this place, you want to take your pet somewhere that you feel they will be looked after, not thought of as an inconvenience!
Svetlana McMahon
5 Jul 2017
Appalling customer service and incompetent staff! DO NOT USE THEM!
Graham Johnston
15 Nov 2016
Animac treat both our dogs. They always take good care of them. Staff are friendly and good with the dogs, despite one of them being quite timid.
Jen Butler-Madden
21 Oct 2016
Morningside branch - I can't fault this practice. Amazing caring staff who can't do enough to help. Just what you need when your loved fluffy one isn't well.
Sam Graham
30 Sep 2016
Both Amanda and Sam at the Morningside Branch are amazing. Floyd had been in more than a few times for check-ups, vacancies and injuries and I have always felt comfortable and at ease when in. Can't f...
Both Amanda and Sam at the Morningside Branch are amazing. Floyd had been in more than a few times for check-ups, vacancies and injuries and I have always felt comfortable and at ease when in. Can't fault the service either. After coming home and finding Floyd had injured his leg last night I was given an appointment for 20 minutes after the phone call. Keep up the fabulous work
Rowan Mackay
18 May 2016
Wonderfully helpful, friendly, and genuine. Highly recommended.
Eve Morris
4 May 2016
We take our cat Ninja to the Southside branch. So far she's had two checkups, where the vets were lovely, very kind and professional, but she was still so terrified they couldn't examine her fully. ...
We take our cat Ninja to the Southside branch. So far she's had two checkups, where the vets were lovely, very kind and professional, but she was still so terrified they couldn't examine her fully. She was a shelter kitty who had a hard start in life (originally found in a skip), which we think is why she has such trouble coping with vet trips. Animac are being great at working with us to get her over her vet phobia. We have popped in with her three times so far to get her used to the place, and the receptionists have been friendly and helpful, coming over to give her treats and headrubs. She's gaining confidence and I think will make a lot of progress with further trips. It's giving us great peace of mind to know that if she does need medical treatment, she is a lot less likely to get distressed and need sedation. Animac aren't charging us a penny for this help and it's so kind of them to do this, because it's things like this which make all the difference. They also sell the best cat kibble ever, according to Ninja!
Angela Jones
30 Apr 2016
5* Vet! Great to have a vet practise local to me and my then (initially) anxious indoor cat. The practise itself has a calm environment and is very clean & welcoming inside. It was very important for ...
5* Vet! Great to have a vet practise local to me and my then (initially) anxious indoor cat. The practise itself has a calm environment and is very clean & welcoming inside. It was very important for me (as a pet service provider my self) to find a vet that was not only close by (south-side of the city), but essentially to seek a practise that was knowledgeable, caring and compassionate about animals. My cat returns on a regular basis, he is now a more comfortable and relaxed kitty when visiting. Thanks to the kind and helpful team at Animac! Cannot recommend highly enough!! Thank you, Angela Pet Nanny We Love Animals (Dog walking & pet sitting services)
Jodie J.
29 Apr 2016
5* Vet!Great to have a vet practise local to me and my then (initially) anxious indoor cat. The practise itself has a calm environment and is very clean & welcoming inside.It was very important for me...
5* Vet!Great to have a vet practise local to me and my then (initially) anxious indoor cat. The practise itself has a calm environment and is very clean & welcoming inside.It was very important for me (as a pet service provider my self) to find a vet that was not only close by (south-side of the city), but essentially to seek a practise that was knowledgeable, caring and compassionate about animals. My cat returns on a regular basis, he is now a more comfortable and relaxed kitty when visiting. Thanks to the kind and helpful team at Animac!Cannot recommend highly enough!!Thank you,
Jordan Mitchell
6 Mar 2016
I took my cat Ziggy in to the vets at Animac after he was scratching his head constantly. The vet, Sam took great care of my cat and advised a course of action which has resulted in the symptoms disap...
I took my cat Ziggy in to the vets at Animac after he was scratching his head constantly. The vet, Sam took great care of my cat and advised a course of action which has resulted in the symptoms disappearing. Very happy with the service and the reasonable prices. Would recommend to anyone.
Terry Soe Lundholm
2 Mar 2016
We joined Animac over a year ago and our two dogs have never been better cared for. The team are very friendly and approachable and provide a genuinely compassionate and relaxed environment. No 'pus...
We joined Animac over a year ago and our two dogs have never been better cared for. The team are very friendly and approachable and provide a genuinely compassionate and relaxed environment. No 'pushing' of unnecessary payment-plans, and far more affordable than other veterinarian practices in the city. Would highly recommend anyone looking for a fresher approach to animal care.
Graham Lawton
2 Mar 2016
Even before I arrived at the vet's the staff had been helpful and very pleasant in helping me arrange back-to-back appointments for my two cats. The consultations with the vet was very helpful and she...
Even before I arrived at the vet's the staff had been helpful and very pleasant in helping me arrange back-to-back appointments for my two cats. The consultations with the vet was very helpful and she helped us plan a course of action that was required. I highly recommend the practice - great service, great folks!
Zoe Gibson
1 Mar 2016
I've used Animac vets for a for the last couple of years and I've always had good service for my 3 dogs and cat. All the staff are kind, caring and very helpful.
My dog had pups last year and Amanda...
I've used Animac vets for a for the last couple of years and I've always had good service for my 3 dogs and cat. All the staff are kind, caring and very helpful.
My dog had pups last year and Amanda was looking after us. She went through the whole journey from the scan to the pups first vaccinations. She is very knowledgeable, answered all my questions and gave good advice.
Prices are competitive with other vets.
I would recommend this vet.
Only problem is, it can be difficult to find a parking space sometimes.
Riobhca Duncan
2 Feb 2016
Fantastic ! Very welcoming and friendly, very loving towards my pet !
mel brown
18 Nov 2014
Hard working dedicated caring team . we have used this vets for years and when eliot retired we were worried that our pets would not get the same care . however SUSAN AILEEN and SULA have been am...
Hard working dedicated caring team . we have used this vets for years and when eliot retired we were worried that our pets would not get the same care . however SUSAN AILEEN and SULA have been amazing . they were so caring over the past few years with the loss off our big boy and the illness of our wee girl who now thanks to them is back on form and top cat of the street again thanks guys an keep up the good work .XX MEL / PAUL
Eileen Jubb
5 Nov 2014
I have been lucky enough to have had my pets cared for by Animac Vets at Comiston Road since they took over the surgery a few years ago. All the staff- the vets, nurses and admin staff are all excepti...
I have been lucky enough to have had my pets cared for by Animac Vets at Comiston Road since they took over the surgery a few years ago. All the staff- the vets, nurses and admin staff are all exceptionally helpful and are genuinely caring people.
I sadly lost my precious dog (aged 18years) last year and I received tremendous care from everyone throughout his happy life, but especially when he developed age related illness prior to his death. He had a very happy, active & full life thanks to the help from Animac ( & from me, with guidance from our lovely vets!!)
I now have a new wee dog who is filling my life with unconditional love & lots of fun, & already, he enjoys the attention he gets from the Animac Team-fortunately he's only needed routine health checks & vaccines so far.
Apart from my dogs, I've had several cats who have received super care from Animac throughout their lives, and I've received great help through the bereavement process too.
I highly recommend and encourage anyone to entrust Animac Vets with the care and treatment of their beloved pets!!! THANKYOU ANIMAC, Eileen & my Pets xx
Lorna E Kinnaird
9 Aug 2013
Fabulous Vets in Morningside - very caring and very helpful
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