Oak Tree Vet Centre provides a comprehensive small animal veterinary service in a well equipped, spacious modern, purpose designed surgery where the small animal only vets are assisted by a good team of qualified and listed veterinary nurses. We aim to provide this high quality care at good value prices.
Covid restrictions mean this Vet is not functioning at all normally. Systems in place don’t work ie phone engaged, poor service, lengthy waiting times. Injection and few basic pills took one hour to m... Read More
Covid restrictions mean this Vet is not functioning at all normally. Systems in place don’t work ie phone engaged, poor service, lengthy waiting times. Injection and few basic pills took one hour to manage or mismanage. No receipt for visit offer of email which failed to arrive within an hour. Was helping a friend with their dog but have my own and would avoid this vet like the plague - what if it was an emergency. Read Less
Response from Oak Tree Veterinary Centre
4 Dec 2020
We are sorry to hear that your experience with us didn’t meet expectations. Covid has presented many challenges and we apologise for the slight delay on your visit and that due to your not being the pet's owner, we were unable to provide a standard receipt because of GDPR regulations which added a further delay. We pride ourselves on providing the highest standards of veterinary care and welcome all feedback. If you would like to discuss this further please call 0131 539 7539. Best regards, Oak Tree Veterinary Centre
Irene Hendry
27 Apr 2018
REPORT
Have been today with family cat and can’t thank the team enough for their care compassion and overall kindness and professionalism would recommend to anyone 100%
Sarah Rauchas
4 Oct 2017
REPORT
We travel across Edinburgh to come to Oak Tree; would not take my dogs anywhere else. Alistair is an excellent vet, he has helped both of our rescue dogs who came with physical and emotional problems... Read More
We travel across Edinburgh to come to Oak Tree; would not take my dogs anywhere else. Alistair is an excellent vet, he has helped both of our rescue dogs who came with physical and emotional problems. As well as being superbly knowledgable, he has great compassion. The nursing staff are great too, they have helped us with hydrotherapy as well as more usual things like claw clipping. And fabulous reception staff too. Read Less
Brian Paton
26 Aug 2017
REPORT
Oak tree vet centre were first class. The treatment our dog received was second to none. All the staff are very nice and friendly. I would recommend them to anyone.
Crutchfields
1 Aug 2017
REPORT
We are very confident in this veterinary practice which we have been using for 11 years. Other family members also use Oaktree. We took our cat to the PDSA vet hospital in West Edinburgh at the weeken... Read More
We are very confident in this veterinary practice which we have been using for 11 years. Other family members also use Oaktree. We took our cat to the PDSA vet hospital in West Edinburgh at the weekend as an emergency and they failed to spot a large wound in the belly of a very small cat! Our cat was still suffering so we took her into Oaktree where Malcolm quickly diagnosed the problem and outlined next steps for a full recovery. He listened well and diagnosed another issue that our cat has and recommended treatment for the problem. Read Less
Jennifer Stewart
27 Jun 2017
REPORT
We have been taking our 2 cats to Oak Tree for the past 5 years. The staff are very friendly, and extremely experienced. I have had a few worries with the cats over the years and they always offer hel... Read More
We have been taking our 2 cats to Oak Tree for the past 5 years. The staff are very friendly, and extremely experienced. I have had a few worries with the cats over the years and they always offer helpful advice even just over the phone, to ease my mind. They also offer a payment plan where you can pay monthly for the yearly vaccinations/worming etc. to spread the cost.
I have family members that also use Oak Tree, their dogs have had to have different operations over the years and the treatment and aftercare provided is second to none.
I would recommend Oak Tree to anyone looking for a new veterinary practice for their pets. Read Less
Ross Harkin
5 Feb 2017
REPORT
We first went to Oak Tree with our gerbils because we wanted a vet who specialised in small animals. Malcolm did a fantastic job looking after them so there was no question of changing to a closer pra... Read More
We first went to Oak Tree with our gerbils because we wanted a vet who specialised in small animals. Malcolm did a fantastic job looking after them so there was no question of changing to a closer practice once the gerbils had passed on and we got our dog.
There can't be many dogs who love going to the vet but ours is always desperate to get inside to demand attention from the staff, all of whom have been so friendly and helpful over the last five years. We have now moved away from Edinburgh but would recommend Oak Tree to anyone looking for a high standard of care for their pet. Read Less
Lana syme
11 Jan 2017
REPORT
A foster dog in my care for treated by Alistair and underwent surgery. We were given plenty of time during consultations and both myself and the dog were treated with very good care and respect by all... Read More
A foster dog in my care for treated by Alistair and underwent surgery. We were given plenty of time during consultations and both myself and the dog were treated with very good care and respect by all members of the team. Alistair was very informative which enabled the rescue to make an informed choice in treatment, with the dogs interest always at the heart of the decisions. The orthopedic surgery was done promptly once decisions made and follow up very thorough. I would recommend this practice if your animal requires orthopedic surgery for their efficiency and compassion and would like to thank Alistair and his team for a very successful outcome to a very complex problem. Read Less
Gill Browness
11 Jan 2017
REPORT
I was looking for a new vet as my last vet retired, I had been with him for 45 years! The Oak Tree came highly recommend by friends and customers. I was not disappointed. I took my neurotic spanie... Read More
I was looking for a new vet as my last vet retired, I had been with him for 45 years! The Oak Tree came highly recommend by friends and customers. I was not disappointed. I took my neurotic spaniel to see Alistair yesterday, she is a very good (and trying) test of anyone's mettle! I found Alistair to be welcoming, kind and very professional. He filled me with confidence in his abilities, diagnosis and judgement. Elspeth on reception was very friendly and welcoming. I have no hesitation in recommending the practice.Read Less
Adele Galloway
23 Dec 2016
REPORT
Very caring, professional practice. Wouldn't trust anyone else with my dog.
Anne Sutherland
24 Oct 2016
REPORT
Delighted with the service and support provided by Oak Tree when our Springer Spaniel Cassi was attacked 3 weeks ago. Their kindness, knowledge and use of laser technology has meant Cassi has healed v... Read More
Delighted with the service and support provided by Oak Tree when our Springer Spaniel Cassi was attacked 3 weeks ago. Their kindness, knowledge and use of laser technology has meant Cassi has healed very quickly without the need for invasive surgery.
The whole team are a pleasure to deal with and always on hand to answer any concerns or questions or just provide reassurance.
Can't recommend highly enough. Read Less
Anne
24 Oct 2016
REPORT
Delighted with the service and support provided by Oak Tree when our Springer Spaniel Cassi was attacked 3 weeks ago. Their kindness, knowledge and use of laser technology has meant Cassi has healed v... Read More
Delighted with the service and support provided by Oak Tree when our Springer Spaniel Cassi was attacked 3 weeks ago. Their kindness, knowledge and use of laser technology has meant Cassi has healed very quickly without the need for invasive surgery.
The whole team are a pleasure to deal with and always on hand to answer any concerns or questions or just provide reassurance.
Can't recommend highly enough. Read Less
Rebecca Agnew
20 Oct 2016
REPORT
Wonderful staff from the receptionists to the vets.....I know the cleaner too and she is also nice.....I am there a lot! Fantastic care for your furry family! Could not recommend enough
Jack Erskine
14 Oct 2016
REPORT
Amazing vet. Have had my dog Sparrow go there since she was a pup. The wonderful staff always try to make her as comfortable as possible. Earlier this year she suffered from a ruptured cruciate ligame... Read More
Amazing vet. Have had my dog Sparrow go there since she was a pup. The wonderful staff always try to make her as comfortable as possible. Earlier this year she suffered from a ruptured cruciate ligament. Alistair made the process as easy as possible. From diagnosis to surgery and then the excellent aftercare and check ups provided by himself and the nurses. After the first initial hydrotherapy session Sparrow became very excited going to the vets for her weekly swim!
Would never recommend any other vets other than Oaktree. Read Less
Janice Brown
10 Oct 2016
REPORT
I would like to thank Malcolm and all the nurse's at Oak Tree Vets Centre for all you did for mr jones and a beautiful card thankyou.
Richard Greenhill
1 Oct 2016
REPORT
Had my girl luna in for her first visit and to receive her booster and kennel cough vaccine. Andrew was excellent and provided great customer service. Reception staff were also very friendly. Thanks g... Read More
Had my girl luna in for her first visit and to receive her booster and kennel cough vaccine. Andrew was excellent and provided great customer service. Reception staff were also very friendly. Thanks guys :) Read Less
Maya Tsironi
29 Sep 2016
REPORT
Had a lovely time yesterday on our first visit with little Christos. The nurses were friendly and helpful and the vet who examined Christos was really interested in his case and had a gentle way of h... Read More
Had a lovely time yesterday on our first visit with little Christos. The nurses were friendly and helpful and the vet who examined Christos was really interested in his case and had a gentle way of handling him, which is very useful for a cat who has been through a lot and is not very fond of medical personnel! Read Less
John Kay
15 Aug 2016
REPORT
Whilst visiting Edinburgh in my Motorhome with my two Mini.Schauzers one of them was unfortunately involved in a collision with cyclist and suffered a badly gashed leg.I was told to take him to Oak t... Read More
Whilst visiting Edinburgh in my Motorhome with my two Mini.Schauzers one of them was unfortunately involved in a collision with cyclist and suffered a badly gashed leg.I was told to take him to Oak tree vet centre who gave my dog first class attention and treatment. I was very impressed with the level of service and would like to all the staff there 5 star rating. Mr. John Kay Lancashire England. Read Less
Annie Broadley
7 Apr 2016
REPORT
We have been going to Oak Tree Vet Centre for many years now - it started in the 1990's when we were living in London and visiting Edinburgh. We found them far better than the practice we were at down... Read More
We have been going to Oak Tree Vet Centre for many years now - it started in the 1990's when we were living in London and visiting Edinburgh. We found them far better than the practice we were at down south and used to say that we travelled 500 miles to take our dog to the vet! When we moved back to Scotland we continued to go to the OTVC even though we stay in the Borders. Our recent experience has proved how right we were. Thanks to Alastair's prompt action he saved our dog's life by operating immediately on a perforated bowel, following up by keeping a close eye on him in the immediate aftermath. Sadly cancer was diagnosed and Jamie didn't survive despite the excellent treatment protocol that was devised. Throughout everything Alastair kept us informed of the pros and cons and was immensely supportive while the Reception and the Nursing staff couldn't have been nicer. Thank you all from us both. Annie & PeterRead Less
Claire Hunter
5 Sep 2015
REPORT
We have used this vets for probaly 10 years now and we always recieve fantastic treatment and advice regarding our wee buddies when they are not too well. Highly recommended and the staff are always w... Read More
We have used this vets for probaly 10 years now and we always recieve fantastic treatment and advice regarding our wee buddies when they are not too well. Highly recommended and the staff are always welcoming too. Would recommend Mr Leitch for small furries like guineas and rabbits! Read Less
aerliss
31 Jul 2015
REPORT
We've been with Oak Tree for a few years now. The staff are all so helpful, friendly and, most importantly, knowledgeable and skilful. They clearly care about every animal and will do everything in th... Read More
We've been with Oak Tree for a few years now. The staff are all so helpful, friendly and, most importantly, knowledgeable and skilful. They clearly care about every animal and will do everything in their power to help them get and stay well. One nurse even took our little furry friend home for the night after an emergency op.
I cannot praise them enough.
They're also very prompt when dealing with requests for information from insurance companies, which is a plus ;) Read Less
Helen Radford
26 Jul 2015
REPORT
I highly recommend oak tree vets! We've been bringing out cats and guinea pigs here for years. The staff are amazing and our animals get top quality care.
Ewan McIntyre
25 Apr 2015
REPORT
Oak tree are a fantastic vets. When our dog was very badly bitten by another dog we thought there would be very little could be done for him. He was being seen by Alistair within 30 mins (though it w... Read More
Oak tree are a fantastic vets. When our dog was very badly bitten by another dog we thought there would be very little could be done for him. He was being seen by Alistair within 30 mins (though it was a Saturday) of the incident. Alistair stitched him back together and after a week or two of very caring treatment he was on the road to recovery. 8 weeks on and he is back to his old self. I would have no hesitation recommending Oak Tree. We have over the years seen all the vets and always receive a first class service. We are very grateful, thank you all at Oak Tree. Read Less
Gill Johnson
27 Oct 2014
REPORT
changed vets about 10 yrs ago, love this practice have been brilliant with my cats and when we got a dog was no other practice we would use. Dog loves going (cat not so much!) Alastair has however see... Read More
changed vets about 10 yrs ago, love this practice have been brilliant with my cats and when we got a dog was no other practice we would use. Dog loves going (cat not so much!) Alastair has however seen the cat right through a couple of scrapes, regarding a previous comment re them being money orientated I have found the exact opposite a few times the animals have been back for check ups and have had no charge - never had this before from a vet. Can not recommend highly enough caring friendly practice from shop purchases, routine visits, emergency visits and euthanasia 5* every time Read Less
Louise Page
7 Jun 2014
REPORT
I have been taking my Dog to Oak Tree for 4 years and I have found that both Alistair and Malcolm the vets have a true passion for the job they do and this enthusiasm combined with their depth of know... Read More
I have been taking my Dog to Oak Tree for 4 years and I have found that both Alistair and Malcolm the vets have a true passion for the job they do and this enthusiasm combined with their depth of knowledge gives you full confidence in them treating your dog. They always have time to answer any questions and you are never rushed out of the door. There is a friendly warm welcoming feel to the whole centre which couldn't be achieved without the receptionist Elspeth and the nurses that are the first faces you meet when you arrive. They know and greet each dog(and owner) and offer a calming ,reassurance when your dog is in for surgery and also keep the consultation rooms and reception areas spotless. If you want a local vet that you can trust then for me the best recommendation you will ever need is from my dog who jumps out the car and drags me to the door with a wagging tail!!Read Less
Rebecca Adamson
1 Jun 2014
REPORT
I have been going to Oak Tree Vet Centre for several years. I cannot recommend them highly enough. Not only do I know that my pet is getting the best treatment available, I always feel completely co... Read More
I have been going to Oak Tree Vet Centre for several years. I cannot recommend them highly enough. Not only do I know that my pet is getting the best treatment available, I always feel completely confident that everything will be explained to me and that she will be looked after as one of their own.
Alistair Marks' knowledge and enthusiasm always makes me feel that no question I may have is stupid, so during any treatment I am totally at ease and can give him and his team full trust. He also has a genuine love for animals which shines every time he sees your pet, so you know you are in good hands.
One of my dogs had several medical issues that Alistair went above and beyond to research new things and help me to give her the best life possible.
I am convinced that Oak Tree Vet have the best combination of brilliant knowledge and skill and a cheery "beside" manner that makes every trip the best experience possible. The whole team always do all they can to look after you and your beloved pets as they would their own!
Read Less
Victoria Delargy
13 May 2014
REPORT
I highly recommend Oak Tree Vet Clinic. Me and my fiancé recently got little kitten called Cake and after doing some research on vets in Edinburgh it was really easy for us to see Oak Tree are the bes... Read More
I highly recommend Oak Tree Vet Clinic. Me and my fiancé recently got little kitten called Cake and after doing some research on vets in Edinburgh it was really easy for us to see Oak Tree are the best so we decided on them. We called on a Monday at 1pm and had an appointment for 4pm that very same day. Great service the moment we entered, everyone is extremely welcoming and easy to talk to, and we were even given a tour of the facilities. This was great as when you go to other vets and drop off your pet, they are taken away behind the scenes and you have no idea what it is like back there. This has set me at ease and I know she would be taken rely good care for if anything bad was to ever happen to her. Another good point is they are always trying to improve the clinic with new technologies and equipment which allows them to have fast results from tests and able to do the difficult surgeries - where as with some vets they will have to send away for test results or send you to animal hospitals for complex treatments. I am blown away with their professionalism and friendliness and Cake loves them too.Read Less
Oak Tree Vet Centre provides a comprehensive small animal veterinary service in a well equipped, spacious modern, purpose designed surgery where the small animal only vets are assisted by a good team of qualified and listed veterinary nurses. We aim to provide this high quality care at good value prices.
Covid restrictions mean this Vet is not functioning at all normally. Systems in place don’t work ie phone engaged, poor service, lengthy waiting times. Injection and few basic pills took one hour to m... Read More
Covid restrictions mean this Vet is not functioning at all normally. Systems in place don’t work ie phone engaged, poor service, lengthy waiting times. Injection and few basic pills took one hour to manage or mismanage. No receipt for visit offer of email which failed to arrive within an hour. Was helping a friend with their dog but have my own and would avoid this vet like the plague - what if it was an emergency. Read Less
Response from Oak Tree Veterinary Centre
4 Dec 2020
We are sorry to hear that your experience with us didn’t meet expectations. Covid has presented many challenges and we apologise for the slight delay on your visit and that due to your not being the pet's owner, we were unable to provide a standard receipt because of GDPR regulations which added a further delay. We pride ourselves on providing the highest standards of veterinary care and welcome all feedback. If you would like to discuss this further please call 0131 539 7539. Best regards, Oak Tree Veterinary Centre
Irene Hendry
27 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Have been today with family cat and can’t thank the team enough for their care compassion and overall kindness and professionalism would recommend to anyone 100%
Sarah Rauchas
4 Oct 2017
REPORT
☆☆☆☆☆
REPORT
We travel across Edinburgh to come to Oak Tree; would not take my dogs anywhere else. Alistair is an excellent vet, he has helped both of our rescue dogs who came with physical and emotional problems... Read More
We travel across Edinburgh to come to Oak Tree; would not take my dogs anywhere else. Alistair is an excellent vet, he has helped both of our rescue dogs who came with physical and emotional problems. As well as being superbly knowledgable, he has great compassion. The nursing staff are great too, they have helped us with hydrotherapy as well as more usual things like claw clipping. And fabulous reception staff too. Read Less
Brian Paton
26 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Oak tree vet centre were first class. The treatment our dog received was second to none. All the staff are very nice and friendly. I would recommend them to anyone.
Crutchfields
1 Aug 2017
REPORT
☆☆☆☆☆
REPORT
We are very confident in this veterinary practice which we have been using for 11 years. Other family members also use Oaktree. We took our cat to the PDSA vet hospital in West Edinburgh at the weeken... Read More
We are very confident in this veterinary practice which we have been using for 11 years. Other family members also use Oaktree. We took our cat to the PDSA vet hospital in West Edinburgh at the weekend as an emergency and they failed to spot a large wound in the belly of a very small cat! Our cat was still suffering so we took her into Oaktree where Malcolm quickly diagnosed the problem and outlined next steps for a full recovery. He listened well and diagnosed another issue that our cat has and recommended treatment for the problem. Read Less
Jennifer Stewart
27 Jun 2017
REPORT
☆☆☆☆☆
REPORT
We have been taking our 2 cats to Oak Tree for the past 5 years. The staff are very friendly, and extremely experienced. I have had a few worries with the cats over the years and they always offer hel... Read More
We have been taking our 2 cats to Oak Tree for the past 5 years. The staff are very friendly, and extremely experienced. I have had a few worries with the cats over the years and they always offer helpful advice even just over the phone, to ease my mind. They also offer a payment plan where you can pay monthly for the yearly vaccinations/worming etc. to spread the cost.
I have family members that also use Oak Tree, their dogs have had to have different operations over the years and the treatment and aftercare provided is second to none.
I would recommend Oak Tree to anyone looking for a new veterinary practice for their pets. Read Less
Ross Harkin
5 Feb 2017
REPORT
☆☆☆☆☆
REPORT
We first went to Oak Tree with our gerbils because we wanted a vet who specialised in small animals. Malcolm did a fantastic job looking after them so there was no question of changing to a closer pra... Read More
We first went to Oak Tree with our gerbils because we wanted a vet who specialised in small animals. Malcolm did a fantastic job looking after them so there was no question of changing to a closer practice once the gerbils had passed on and we got our dog.
There can't be many dogs who love going to the vet but ours is always desperate to get inside to demand attention from the staff, all of whom have been so friendly and helpful over the last five years. We have now moved away from Edinburgh but would recommend Oak Tree to anyone looking for a high standard of care for their pet. Read Less
Lana syme
11 Jan 2017
REPORT
☆☆☆☆☆
REPORT
A foster dog in my care for treated by Alistair and underwent surgery. We were given plenty of time during consultations and both myself and the dog were treated with very good care and respect by all... Read More
A foster dog in my care for treated by Alistair and underwent surgery. We were given plenty of time during consultations and both myself and the dog were treated with very good care and respect by all members of the team. Alistair was very informative which enabled the rescue to make an informed choice in treatment, with the dogs interest always at the heart of the decisions. The orthopedic surgery was done promptly once decisions made and follow up very thorough. I would recommend this practice if your animal requires orthopedic surgery for their efficiency and compassion and would like to thank Alistair and his team for a very successful outcome to a very complex problem. Read Less
Gill Browness
11 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I was looking for a new vet as my last vet retired, I had been with him for 45 years! The Oak Tree came highly recommend by friends and customers. I was not disappointed. I took my neurotic spanie... Read More
I was looking for a new vet as my last vet retired, I had been with him for 45 years! The Oak Tree came highly recommend by friends and customers. I was not disappointed. I took my neurotic spaniel to see Alistair yesterday, she is a very good (and trying) test of anyone's mettle! I found Alistair to be welcoming, kind and very professional. He filled me with confidence in his abilities, diagnosis and judgement. Elspeth on reception was very friendly and welcoming. I have no hesitation in recommending the practice.Read Less
Adele Galloway
23 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Very caring, professional practice. Wouldn't trust anyone else with my dog.
Anne Sutherland
24 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Delighted with the service and support provided by Oak Tree when our Springer Spaniel Cassi was attacked 3 weeks ago. Their kindness, knowledge and use of laser technology has meant Cassi has healed v... Read More
Delighted with the service and support provided by Oak Tree when our Springer Spaniel Cassi was attacked 3 weeks ago. Their kindness, knowledge and use of laser technology has meant Cassi has healed very quickly without the need for invasive surgery.
The whole team are a pleasure to deal with and always on hand to answer any concerns or questions or just provide reassurance.
Can't recommend highly enough. Read Less
Anne
24 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Delighted with the service and support provided by Oak Tree when our Springer Spaniel Cassi was attacked 3 weeks ago. Their kindness, knowledge and use of laser technology has meant Cassi has healed v... Read More
Delighted with the service and support provided by Oak Tree when our Springer Spaniel Cassi was attacked 3 weeks ago. Their kindness, knowledge and use of laser technology has meant Cassi has healed very quickly without the need for invasive surgery.
The whole team are a pleasure to deal with and always on hand to answer any concerns or questions or just provide reassurance.
Can't recommend highly enough. Read Less
Rebecca Agnew
20 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Wonderful staff from the receptionists to the vets.....I know the cleaner too and she is also nice.....I am there a lot! Fantastic care for your furry family! Could not recommend enough
Jack Erskine
14 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Amazing vet. Have had my dog Sparrow go there since she was a pup. The wonderful staff always try to make her as comfortable as possible. Earlier this year she suffered from a ruptured cruciate ligame... Read More
Amazing vet. Have had my dog Sparrow go there since she was a pup. The wonderful staff always try to make her as comfortable as possible. Earlier this year she suffered from a ruptured cruciate ligament. Alistair made the process as easy as possible. From diagnosis to surgery and then the excellent aftercare and check ups provided by himself and the nurses. After the first initial hydrotherapy session Sparrow became very excited going to the vets for her weekly swim!
Would never recommend any other vets other than Oaktree. Read Less
Janice Brown
10 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I would like to thank Malcolm and all the nurse's at Oak Tree Vets Centre for all you did for mr jones and a beautiful card thankyou.
Richard Greenhill
1 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Had my girl luna in for her first visit and to receive her booster and kennel cough vaccine. Andrew was excellent and provided great customer service. Reception staff were also very friendly. Thanks g... Read More
Had my girl luna in for her first visit and to receive her booster and kennel cough vaccine. Andrew was excellent and provided great customer service. Reception staff were also very friendly. Thanks guys :) Read Less
Maya Tsironi
29 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Had a lovely time yesterday on our first visit with little Christos. The nurses were friendly and helpful and the vet who examined Christos was really interested in his case and had a gentle way of h... Read More
Had a lovely time yesterday on our first visit with little Christos. The nurses were friendly and helpful and the vet who examined Christos was really interested in his case and had a gentle way of handling him, which is very useful for a cat who has been through a lot and is not very fond of medical personnel! Read Less
John Kay
15 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Whilst visiting Edinburgh in my Motorhome with my two Mini.Schauzers one of them was unfortunately involved in a collision with cyclist and suffered a badly gashed leg.I was told to take him to Oak t... Read More
Whilst visiting Edinburgh in my Motorhome with my two Mini.Schauzers one of them was unfortunately involved in a collision with cyclist and suffered a badly gashed leg.I was told to take him to Oak tree vet centre who gave my dog first class attention and treatment. I was very impressed with the level of service and would like to all the staff there 5 star rating. Mr. John Kay Lancashire England. Read Less
Annie Broadley
7 Apr 2016
REPORT
☆☆☆☆☆
REPORT
We have been going to Oak Tree Vet Centre for many years now - it started in the 1990's when we were living in London and visiting Edinburgh. We found them far better than the practice we were at down... Read More
We have been going to Oak Tree Vet Centre for many years now - it started in the 1990's when we were living in London and visiting Edinburgh. We found them far better than the practice we were at down south and used to say that we travelled 500 miles to take our dog to the vet! When we moved back to Scotland we continued to go to the OTVC even though we stay in the Borders. Our recent experience has proved how right we were. Thanks to Alastair's prompt action he saved our dog's life by operating immediately on a perforated bowel, following up by keeping a close eye on him in the immediate aftermath. Sadly cancer was diagnosed and Jamie didn't survive despite the excellent treatment protocol that was devised. Throughout everything Alastair kept us informed of the pros and cons and was immensely supportive while the Reception and the Nursing staff couldn't have been nicer. Thank you all from us both. Annie & PeterRead Less
Claire Hunter
5 Sep 2015
REPORT
☆☆☆☆☆
REPORT
We have used this vets for probaly 10 years now and we always recieve fantastic treatment and advice regarding our wee buddies when they are not too well. Highly recommended and the staff are always w... Read More
We have used this vets for probaly 10 years now and we always recieve fantastic treatment and advice regarding our wee buddies when they are not too well. Highly recommended and the staff are always welcoming too. Would recommend Mr Leitch for small furries like guineas and rabbits! Read Less
aerliss
31 Jul 2015
REPORT
☆☆☆☆☆
REPORT
We've been with Oak Tree for a few years now. The staff are all so helpful, friendly and, most importantly, knowledgeable and skilful. They clearly care about every animal and will do everything in th... Read More
We've been with Oak Tree for a few years now. The staff are all so helpful, friendly and, most importantly, knowledgeable and skilful. They clearly care about every animal and will do everything in their power to help them get and stay well. One nurse even took our little furry friend home for the night after an emergency op.
I cannot praise them enough.
They're also very prompt when dealing with requests for information from insurance companies, which is a plus ;) Read Less
Helen Radford
26 Jul 2015
REPORT
☆☆☆☆☆
REPORT
I highly recommend oak tree vets! We've been bringing out cats and guinea pigs here for years. The staff are amazing and our animals get top quality care.
Ewan McIntyre
25 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Oak tree are a fantastic vets. When our dog was very badly bitten by another dog we thought there would be very little could be done for him. He was being seen by Alistair within 30 mins (though it w... Read More
Oak tree are a fantastic vets. When our dog was very badly bitten by another dog we thought there would be very little could be done for him. He was being seen by Alistair within 30 mins (though it was a Saturday) of the incident. Alistair stitched him back together and after a week or two of very caring treatment he was on the road to recovery. 8 weeks on and he is back to his old self. I would have no hesitation recommending Oak Tree. We have over the years seen all the vets and always receive a first class service. We are very grateful, thank you all at Oak Tree. Read Less
Gill Johnson
27 Oct 2014
REPORT
☆☆☆☆☆
REPORT
changed vets about 10 yrs ago, love this practice have been brilliant with my cats and when we got a dog was no other practice we would use. Dog loves going (cat not so much!) Alastair has however see... Read More
changed vets about 10 yrs ago, love this practice have been brilliant with my cats and when we got a dog was no other practice we would use. Dog loves going (cat not so much!) Alastair has however seen the cat right through a couple of scrapes, regarding a previous comment re them being money orientated I have found the exact opposite a few times the animals have been back for check ups and have had no charge - never had this before from a vet. Can not recommend highly enough caring friendly practice from shop purchases, routine visits, emergency visits and euthanasia 5* every time Read Less
Louise Page
7 Jun 2014
REPORT
☆☆☆☆☆
REPORT
I have been taking my Dog to Oak Tree for 4 years and I have found that both Alistair and Malcolm the vets have a true passion for the job they do and this enthusiasm combined with their depth of know... Read More
I have been taking my Dog to Oak Tree for 4 years and I have found that both Alistair and Malcolm the vets have a true passion for the job they do and this enthusiasm combined with their depth of knowledge gives you full confidence in them treating your dog. They always have time to answer any questions and you are never rushed out of the door. There is a friendly warm welcoming feel to the whole centre which couldn't be achieved without the receptionist Elspeth and the nurses that are the first faces you meet when you arrive. They know and greet each dog(and owner) and offer a calming ,reassurance when your dog is in for surgery and also keep the consultation rooms and reception areas spotless. If you want a local vet that you can trust then for me the best recommendation you will ever need is from my dog who jumps out the car and drags me to the door with a wagging tail!!Read Less
Rebecca Adamson
1 Jun 2014
REPORT
☆☆☆☆☆
REPORT
I have been going to Oak Tree Vet Centre for several years. I cannot recommend them highly enough. Not only do I know that my pet is getting the best treatment available, I always feel completely co... Read More
I have been going to Oak Tree Vet Centre for several years. I cannot recommend them highly enough. Not only do I know that my pet is getting the best treatment available, I always feel completely confident that everything will be explained to me and that she will be looked after as one of their own.
Alistair Marks' knowledge and enthusiasm always makes me feel that no question I may have is stupid, so during any treatment I am totally at ease and can give him and his team full trust. He also has a genuine love for animals which shines every time he sees your pet, so you know you are in good hands.
One of my dogs had several medical issues that Alistair went above and beyond to research new things and help me to give her the best life possible.
I am convinced that Oak Tree Vet have the best combination of brilliant knowledge and skill and a cheery "beside" manner that makes every trip the best experience possible. The whole team always do all they can to look after you and your beloved pets as they would their own!
Read Less
Victoria Delargy
13 May 2014
REPORT
☆☆☆☆☆
REPORT
I highly recommend Oak Tree Vet Clinic. Me and my fiancé recently got little kitten called Cake and after doing some research on vets in Edinburgh it was really easy for us to see Oak Tree are the bes... Read More
I highly recommend Oak Tree Vet Clinic. Me and my fiancé recently got little kitten called Cake and after doing some research on vets in Edinburgh it was really easy for us to see Oak Tree are the best so we decided on them. We called on a Monday at 1pm and had an appointment for 4pm that very same day. Great service the moment we entered, everyone is extremely welcoming and easy to talk to, and we were even given a tour of the facilities. This was great as when you go to other vets and drop off your pet, they are taken away behind the scenes and you have no idea what it is like back there. This has set me at ease and I know she would be taken rely good care for if anything bad was to ever happen to her. Another good point is they are always trying to improve the clinic with new technologies and equipment which allows them to have fast results from tests and able to do the difficult surgeries - where as with some vets they will have to send away for test results or send you to animal hospitals for complex treatments. I am blown away with their professionalism and friendliness and Cake loves them too.Read Less
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