Three Rivers Veterinary Group
Beccles, Norfolk
General Info
Three Rivers Veterinary Group stands as a recognizable entity among Beccles' animal enthusiasts who require nearby veterinary assistance. The geographical position of the clinic in Norfolk enables pet owners from surrounding areas to obtain regular veterinary services. Depending on individual cases, services might encompass routine checkups alongside pet vaccinations and early disease screenings as well as diagnostic consultations. Through the establishment of a tranquil and organized environment Three Rivers Veterinary Group effectively reduces stress levels for both pets and their owners. The veterinary team in Beccles manages an extensive range of medical conditions that include dermatological issues, dental problems, and mobility disorders. The clinic demonstrates proficiency in handling immediate health issues such as infections and digestive alterations alongside its routine wellness visits and preventive care programs. Many Norfolk families depend on Three Rivers Veterinary Group to help them through challenging diagnoses and the management of long-term conditions in their senior pets. Visitors frequently comment on the clinic’s communication style which stands out as clear, kind, and easily understandable. Pet owners gain assurance through their animal-related choices by utilizing this help. A significant number of clients maintain their patronage over extended periods, attributing their loyalty to consistent service delivery and the gradual development of trust. The staff's knowledge of common and complex veterinary topics positions them to effectively guide long-term care. Three Rivers Veterinary Group experiences ongoing expansion because an increasing number of pet owners either relocate to the Beccles area or seek nearby veterinary services. The clinic's involvement within the local pet community establishes a supportive network for responsible pet ownership and dedicated animal care. Norfolk offers a dependable option for veterinary practitioners seeking established practices to deliver both routine care and responsive medical attention. People living in Beccles together with those from nearby Norfolk regions frequently express gratitude for the presence of Three Rivers Veterinary Group clinic. New pet owners asking for guidance and longtime clients managing special conditions both require clear compassionate consistent veterinary service. This practice performs its fundamental community function.
Team
Michael Bardsley
Veterinarian
Nicholas Hope
Veterinarian
Mark Norton
Veterinarian
Emma Petts
Veterinarian
Luisa Azevedo
Veterinarian
Lorraine Blaxell
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Mr Douglas R Gordon
18 Jun 2024
REPORT
Three Rivers Vets are all about seeing how much money they can take from you. It's as they have been saying on TV and other news articles, vets that are part of a big group charge way more than indepe...
Three Rivers Vets are all about seeing how much money they can take from you. It's as they have been saying on TV and other news articles, vets that are part of a big group charge way more than independent vets.
I had all three of my dogs with them, one puppy and two much older dogs. My Gordon Setter (one of the older dogs) has a weak bladder and so has to take Propalin for this. The vets charge £90 for 100ml, give or take a pound, but it sells online at Animed for £29. Obviously I get it online so need the vets to write me a prescription. I phoned Three Rivers to get this and was told my dog hadn't been seen by the vet for awhile so needed to book an appointment to see the vet before they would issue one (I appreciate this is normal with all vets that they have to have seen them within 6 months). I asked if this would be a full appointment (I was registered to a vets in Nottingham when I was there and they would charge a small nominal charge for this) to which I was told it would be. So to get the repeat prescription I would have to pay them £60 for the appointment and £30 for the prescription. I then phoned Kessingland Vets which are just down the road (and they have parking, where as Three Rivers you have to try and find a space on a busy road to park) from Three Rivers and they would charge £19.50 for a short vet consultation and £15 for the prescription.. that's a difference of £55.50! I decided to move all three dogs to Kessingland Vets. I canceled all upcoming appointments and I wanted to cancel my puppies pet plan as well. They said I had to pay the last two months installments if I wanted to cancel. I said that I had worm and flea tablets owed then as they were due. They refused to give them to me even though I was paying for them. I ended up leaving my puppy registered with them for the next month and then moved her after I had received her tablets. I also had her spaying op done at the new vets as it was cheaper there even without the pet plan discount, plus Three Rivers were trying to upsell so many extras that weren't really needed which would have cost a few hundred pounds more.
I certainly wouldn't recommend Three Rivers Vet group to any one and I would urge anyone registered with them to check the price difference with other local vets that aren't part of a large private equity group.
Sue Skinner
4 Jun 2021
REPORT
We visited the Beccles practice with our dog during a recent holiday in Suffolk. The vet we saw was excellent, she was very thorough, kind and skilled. Our pet is now recovering well thanks to her p...
We visited the Beccles practice with our dog during a recent holiday in Suffolk. The vet we saw was excellent, she was very thorough, kind and skilled. Our pet is now recovering well thanks to her prompt and brilliant treatment.
J Narburgh
15 Jul 2020
REPORT
I would like to thank you all for your kindness and compassion. Ben had been our family friend for 16 years and he is sadly missed.
Alison
24 Apr 2019
REPORT
I’ve been using this vets for many years and on the whole had positive results. What I would like to say is it does very much make a difference which vet you get, as there’s lots. Some are great, love...
I’ve been using this vets for many years and on the whole had positive results. What I would like to say is it does very much make a difference which vet you get, as there’s lots. Some are great, lovely manner, softly spoken and gentle handling vets work there that are just awesome. There are one or two that are quite the contrary and you really wouldn’t want to take your pet back to. But I guess you get that anywhere!
william stevely
20 Dec 2018
REPORT
Unfortunately my opinion differs radically to that of even a few weeks ago when I left positive comments on their Facebook Page.I left this on personal experience but suspected that it might be differ...
Unfortunately my opinion differs radically to that of even a few weeks ago when I left positive comments on their Facebook Page.I left this on personal experience but suspected that it might be different for others who had no more than routine annual jabs etc.
Confirmed in experience over the last 3 months that my suspicions had foundation in that this particular surgery is more miss than hit.In short the same dog had 4 different opinions of what was wrong from 3-4 different vets despite all the information being available to all from the beginning.
Not once seen by the same vet since the initial visit with the problem and all with different opinions and advice.The last visit resulted in a bill £50 over and above routine vaccination,no explanation until returning to query.
Oh this was for the referal to go to Newmarket,ok but they did nothing other than sign a form,then sent back the insurance form to be sent on to the insurance company at the same cost as sending it directly.Prior to the "Referal" they bent over backwards to ensure they would send the forms e.g less than 70p whilst they were being paid?
On arrival at the "Referral" vets 75 miles away we expected an answer and probably a scan of some kind to confirm or otherwise the opinion of the vets at Kessingland.Nothing of the sort but confirmation that a scan was not neccesary for diagnosis,the Xrays being sufficient from 3 Rivers.
Bottom line was,paid for examination,diagnosis,prognosis,opinion at 3 Rivers.......not one accurate,not 2 vets in agreement,medication prescribed and not proven to work or be required.
The vet they referred us to had not a clue but suggested opening up this little dog,cutting a wedge out of her leg bone and fitting it back together with a metal plate and screws.
On the basis of this experience I will be removing my dog from this practice and just so they are aware their reception staff are on a par with those that once received prisoners in wartime Europe.If they wish to dispute this opinion they should feel free to challenge it.
Sally Read
26 Aug 2018
REPORT
Great service thankyou everyone for your kindness and professionalism
Shown to us and our dog Max . Wouldn’t hesitate to recommend you
Frances spinks
26 Apr 2018
REPORT
Lovely atmosphere at this vets. Friendly staff. Efficient helpful. My experience with the them had made me want to change my pets over to this practise.
Joanna Worton
27 Mar 2018
REPORT
My beautiful dog was put to sleep Nov 17. This was because she had a womb infection - Pyometra, which had become too advanced to treat. Her uterus was full of pus which was slowly leaking into her tum...
My beautiful dog was put to sleep Nov 17. This was because she had a womb infection - Pyometra, which had become too advanced to treat. Her uterus was full of pus which was slowly leaking into her tummy. She was taken to the Kessingland Three Rivers 2 days running and misdiagnosed on both occasions by 2 different vets.
On the 3rd day I went in without her to discuss her symptons with a 3rd different vet.
On the 4th day running she was taken to a different vets practice who instantly picked up what was wrong and scanned her to confirm it. By then it was so advanced that the kindest thing to do was to put her to sleep.
My baby suffered needlessly because of the incompetence at the hands of one branch of vets and as a result had to be put to sleep. Had this have been picked up on her 1st visit to that vet things may have been very different now.
So if anyone uses or is considering using Three rivers vets please please think carefully and remember our story.
Frustrated Traveller
9 Mar 2018
REPORT
If it wasn’t for Emma and Tess, I’d be leaving 1 star just to leave a review, Emma & Tess are lovely so are the nurses and reception staff, 3 incidents where communication and recording information co...
If it wasn’t for Emma and Tess, I’d be leaving 1 star just to leave a review, Emma & Tess are lovely so are the nurses and reception staff, 3 incidents where communication and recording information could have been better but all caught in time.
However.....
One senior vet maybe an incredibly intelligent man but he lacks social skills, he talks over you, doesn’t listen, lies and bullies, I’m a pretty tough cookie but he reduced me to tears twice!, there is so much more I could say on this subject but I shall leave it at that.
Lucy Parker
15 Dec 2017
REPORT
Over 25 years the Three Rivers team have been consistently excellent at any time of the day or nIght. I have complete confidence no matter how big or small the crisis is. Thank you Three Rivers.
Adam Petts
20 Nov 2017
REPORT
Lots of wagging tails, great facilities and professional caring staff. What more can you ask for?
Lucy
2 May 2017
REPORT
Lovely friendly staff, very caring and reasonable prices. Wouldn't take my precious pets anywhere else!
Kara Summers
8 Apr 2017
REPORT
This place cares only about the money not for the love of animals. And there bedside manner leaves a lot to be desired. The place is also dirty and needs a deep clean.
Jon Coxon
18 Mar 2017
REPORT
We regularly use when our small animals need medical care. Their reasonable prices and good care allow us continue our work with animals.
pamela keating
15 Feb 2017
REPORT
Simply the best,24yrs a customer with 4 golden retrievers.
Danni Rae
14 Feb 2017
REPORT
Brilliant! Had my male rat castrated at the Norwich branch. Staff were extremely helpful and knowledgeable. Plenty of reassurance and information at consultation. Upon collecting him, he seemed very ...
Brilliant! Had my male rat castrated at the Norwich branch. Staff were extremely helpful and knowledgeable. Plenty of reassurance and information at consultation. Upon collecting him, he seemed very well, considering he'd just been in surgery. Plenty of information for aftercare, including a sheet. Prices are very good too. Highly recommend!!
Bex Rivarto
3 Feb 2017
REPORT
After finding out my beloved cat had cancer, I had Tess come to my home to put him to sleep. She was very professional and compassionate and sent a lovely sympathy card after. It's little gestures lik...
After finding out my beloved cat had cancer, I had Tess come to my home to put him to sleep. She was very professional and compassionate and sent a lovely sympathy card after. It's little gestures like this that go a long way and for that I'm truly grateful :)
Claudiu G
31 Jan 2017
REPORT
Great place!
Hannah Ellis
23 Jan 2017
REPORT
I wouldn't go anywhere else. I have used Three Rivers for years, buy when my greyhound was rushed in with a broken leg, we received 5 star care the whole 3 1/2 weeks he was hospitalised over Christmas...
I wouldn't go anywhere else. I have used Three Rivers for years, buy when my greyhound was rushed in with a broken leg, we received 5 star care the whole 3 1/2 weeks he was hospitalised over Christmas, the nurses caring for him gave him so much love and care, and all the vets involved were amazing especially Matthew. I had updates twice a day, and everyone was so lovely and helpful. My beautiful boy is recovering well and if it wasn't for the service we received, after all his complications I'm not sure he'd be here now. Thank you all so much, Hannah and Lemmy x
Bryan Smith
10 Nov 2016
REPORT
Excellent people,very kind hearted. I would like to thank Mark Norton who looked after my dog Charlie for most of his life,it was with great sadness that we had to put Charlie to sleep on Monday. I ...
Excellent people,very kind hearted. I would like to thank Mark Norton who looked after my dog Charlie for most of his life,it was with great sadness that we had to put Charlie to sleep on Monday. I would also like to thank Julie from the Kessingland practice for her kind words in the card we received today. Again thank you all.
Glen Martin
26 Oct 2016
REPORT
Great vet practice in Beccles. I use them for my elderly cat but I also run a self funded Hedgehog Rescue in nearby Gillingham. They have been amazing in helping me successfully treat hedgehogs. When ...
Great vet practice in Beccles. I use them for my elderly cat but I also run a self funded Hedgehog Rescue in nearby Gillingham. They have been amazing in helping me successfully treat hedgehogs. When they show such care with Wildlife which they only charge me for the actual treatment, not their time, you know they are in the job for the right reasons and don't just focus on
Daniella Sewell
5 Oct 2016
REPORT
I really would like to thank Beccles three rivers vets for the quick response they gave me when my cat gizmo was poorly. After a initial phone call at 10.30pm on a Friday night I had gizmo at the vets...
I really would like to thank Beccles three rivers vets for the quick response they gave me when my cat gizmo was poorly. After a initial phone call at 10.30pm on a Friday night I had gizmo at the vets within 15 minutes. Thanks to tessa's quick response my boy is well on the road to recovery , after being diagnosed with asthma. Nothing was to much hassle and I had an update call everything something changed or discovered. I truly would like to thank Tessa for all the support she gave us all and for putting up with me crying everything she rang . Thank you so much for looking after my kitty so well . I wouldn't trust anyone else . Thank you so much . Dani , Leon and an every so slightly wheezy gizmo .
Bella Hood
1 Oct 2016
REPORT
Taking my little GRACIE to kessingland for her to be spayed she's doing just great after her operation my other kitten will be going soon aswell for her operation very happy with how well GRACIE was l...
Taking my little GRACIE to kessingland for her to be spayed she's doing just great after her operation my other kitten will be going soon aswell for her operation very happy with how well GRACIE was looked after
Sarah Elizabeth
1 Sep 2016
REPORT
I took my kitten to the Beccles branch recently for his second vaccination. I was the first appointment of the afternoon but the vet seemed rushed the entire appointment as if we were an inconvenience...
I took my kitten to the Beccles branch recently for his second vaccination. I was the first appointment of the afternoon but the vet seemed rushed the entire appointment as if we were an inconvenience. He very roughly checked my kitten over, who had starting shaking on the table at how awfully he was handled, exclaiming 'hmmm' and asking various questions. The way he spoke made me feel upset as it seemed there was something wrong. He then said he fine and jabbed him with the needle. After giving him a dose, he then weighed him (only after I'd asked as the paperwork asks the weight when you write in the vacc info). He grabbed my kitten with one hand, held him at arms length and dumped him on the scale. When he returned him to me, he practically threw him at me saying 'have you got him' as he hurried me putting him in his basket. I then was herded out of the door. This complete disregard for my feelings and the state of the room (loose, torn and grubby plastic on the table, stains and marks on walls and cupboards) means that I will never return to this practise. I wouldn't trust them to look after my pet, as they didn't even do this when I was in the room.
Rachel Smith
30 Aug 2016
REPORT
Best vets we have ever been to, the care is 110%. We have 3 dogs and last December had to say goodnight to our 9yr old lab from a sudden illness, from start to finish Emma was great. A friend recommen...
Best vets we have ever been to, the care is 110%. We have 3 dogs and last December had to say goodnight to our 9yr old lab from a sudden illness, from start to finish Emma was great. A friend recommended Three Rivers and so do I. 10/10
Rosemary Russell May
23 Aug 2016
REPORT
They were brilliant recently when my family and I were holidaying on a Broads cruiser, when my daughters dog unfortunately eat a fishing line complete with hook and needed urgent medical care out of h...
They were brilliant recently when my family and I were holidaying on a Broads cruiser, when my daughters dog unfortunately eat a fishing line complete with hook and needed urgent medical care out of hours. I don't think we could have had better care anywhere else. Luckily Keira (the dog involved) has made a full recovery and is now doing well.
Lyn Dearing
22 Jul 2016
REPORT
The staff are always helpful and friendly and our many pets over the years have always had sympathetic and compassionate care X
M Ma
25 Mar 2016
REPORT
Excellent vets! Highly recommended
pauline williams
13 May 2014
REPORT
Went with my daughter to this practise today when she had to have her little cat Boots put to sleep. Poor little cat was so poorly, it was the only option. From the minute we walked into the surgery w...
Went with my daughter to this practise today when she had to have her little cat Boots put to sleep. Poor little cat was so poorly, it was the only option. From the minute we walked into the surgery we were made to feel comfortable. The lady vet explained everything to my daughter, weather she wanted to stay with her cat, what the procedure would be & what to expect. Thank you for being so kind in what was a most stressful situation.
Yours Sincerely,
Pauline Williams.
Book an Appointment
FAQs
Where is Three Rivers Veterinary Group located?
Three Rivers Veterinary Group is located at London Rd, NULL, Beccles,East of England NR34 9YU. It's easily accessible to pet owners in the Beccles area and surrounding communities.
What time does Three Rivers Veterinary Group open and close each day?
Three Rivers Veterinary Group is open Monday 08:00 AM - 18:30 PM, Tuesday 08:00 AM - 18:30 PM, Wednesday 08:00 AM - 18:30 PM, Thursday 08:00 AM - 18:30 PM, Friday 08:00 AM - 18:30 PM. On Saturdays, it's open 08:30 AM to 13:00 PM. They are closed on Sundays.
Is Three Rivers Veterinary Group open on Saturdays?
Yes, Three Rivers Veterinary Group is open on Saturdays. Their Saturday hours are 08:30AM to 13:00 PM.
Is Three Rivers Veterinary Group open on Sundays?
No, Three Rivers Veterinary Group is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Three Rivers Veterinary Group?
You can book an appointment online with Three Rivers Veterinary Group via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Three Rivers Veterinary Group offer?
Three Rivers Veterinary Group in Beccles offers a range of veterinary services, including Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Three Rivers Veterinary Group?
Three Rivers Veterinary Group provides spaying and neutering services for pets. Their veterinary team in Beccles has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-18:30PM
Tuesday
Tue
08:00AM-18:30PM
Wednesday
Wed
08:00AM-18:30PM
Thursday
Thu
08:00AM-18:30PM
Friday
Fri
08:00AM-18:30PM
Saturday
Sat
08:30AM-13:00PM
Services
Surgery
Popular Hours
No data for Saturday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Three Rivers Veterinary Group
Beccles, Norfolk
Book an Appointment
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General Info
Three Rivers Veterinary Group stands as a recognizable entity among Beccles' animal enthusiasts who require nearby veterinary assistance. The geographical position of the clinic in Norfolk enables pet owners from surrounding areas to obtain regular veterinary services. Depending on individual cases, services might encompass routine checkups alongside pet vaccinations and early disease screenings as well as diagnostic consultations. Through the establishment of a tranquil and organized environment Three Rivers Veterinary Group effectively reduces stress levels for both pets and their owners. The veterinary team in Beccles manages an extensive range of medical conditions that include dermatological issues, dental problems, and mobility disorders. The clinic demonstrates proficiency in handling immediate health issues such as infections and digestive alterations alongside its routine wellness visits and preventive care programs. Many Norfolk families depend on Three Rivers Veterinary Group to help them through challenging diagnoses and the management of long-term conditions in their senior pets. Visitors frequently comment on the clinic’s communication style which stands out as clear, kind, and easily understandable. Pet owners gain assurance through their animal-related choices by utilizing this help. A significant number of clients maintain their patronage over extended periods, attributing their loyalty to consistent service delivery and the gradual development of trust. The staff's knowledge of common and complex veterinary topics positions them to effectively guide long-term care. Three Rivers Veterinary Group experiences ongoing expansion because an increasing number of pet owners either relocate to the Beccles area or seek nearby veterinary services. The clinic's involvement within the local pet community establishes a supportive network for responsible pet ownership and dedicated animal care. Norfolk offers a dependable option for veterinary practitioners seeking established practices to deliver both routine care and responsive medical attention. People living in Beccles together with those from nearby Norfolk regions frequently express gratitude for the presence of Three Rivers Veterinary Group clinic. New pet owners asking for guidance and longtime clients managing special conditions both require clear compassionate consistent veterinary service. This practice performs its fundamental community function.
Business Hours
Monday
08:00AM-18:30PM
Tuesday
08:00AM-18:30PM
Wednesday
08:00AM-18:30PM
Thursday
08:00AM-18:30PM
Friday
08:00AM-18:30PM
Saturday
08:30AM-13:00PM
Popular Hours
No data for Saturday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Surgery
Team
Michael Bardsley
Veterinarian
Nicholas Hope
Veterinarian
Mark Norton
Veterinarian
Emma Petts
Veterinarian
Luisa Azevedo
Veterinarian
Lorraine Blaxell
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Mr Douglas R Gordon
18 Jun 2024
Three Rivers Vets are all about seeing how much money they can take from you. It's as they have been saying on TV and other news articles, vets that are part of a big group charge way more than indepe...
Three Rivers Vets are all about seeing how much money they can take from you. It's as they have been saying on TV and other news articles, vets that are part of a big group charge way more than independent vets.
I had all three of my dogs with them, one puppy and two much older dogs. My Gordon Setter (one of the older dogs) has a weak bladder and so has to take Propalin for this. The vets charge £90 for 100ml, give or take a pound, but it sells online at Animed for £29. Obviously I get it online so need the vets to write me a prescription. I phoned Three Rivers to get this and was told my dog hadn't been seen by the vet for awhile so needed to book an appointment to see the vet before they would issue one (I appreciate this is normal with all vets that they have to have seen them within 6 months). I asked if this would be a full appointment (I was registered to a vets in Nottingham when I was there and they would charge a small nominal charge for this) to which I was told it would be. So to get the repeat prescription I would have to pay them £60 for the appointment and £30 for the prescription. I then phoned Kessingland Vets which are just down the road (and they have parking, where as Three Rivers you have to try and find a space on a busy road to park) from Three Rivers and they would charge £19.50 for a short vet consultation and £15 for the prescription.. that's a difference of £55.50! I decided to move all three dogs to Kessingland Vets. I canceled all upcoming appointments and I wanted to cancel my puppies pet plan as well. They said I had to pay the last two months installments if I wanted to cancel. I said that I had worm and flea tablets owed then as they were due. They refused to give them to me even though I was paying for them. I ended up leaving my puppy registered with them for the next month and then moved her after I had received her tablets. I also had her spaying op done at the new vets as it was cheaper there even without the pet plan discount, plus Three Rivers were trying to upsell so many extras that weren't really needed which would have cost a few hundred pounds more.
I certainly wouldn't recommend Three Rivers Vet group to any one and I would urge anyone registered with them to check the price difference with other local vets that aren't part of a large private equity group.
Sue Skinner
4 Jun 2021
We visited the Beccles practice with our dog during a recent holiday in Suffolk. The vet we saw was excellent, she was very thorough, kind and skilled. Our pet is now recovering well thanks to her p...
We visited the Beccles practice with our dog during a recent holiday in Suffolk. The vet we saw was excellent, she was very thorough, kind and skilled. Our pet is now recovering well thanks to her prompt and brilliant treatment.
J Narburgh
15 Jul 2020
I would like to thank you all for your kindness and compassion. Ben had been our family friend for 16 years and he is sadly missed.
Alison
24 Apr 2019
I’ve been using this vets for many years and on the whole had positive results. What I would like to say is it does very much make a difference which vet you get, as there’s lots. Some are great, love...
I’ve been using this vets for many years and on the whole had positive results. What I would like to say is it does very much make a difference which vet you get, as there’s lots. Some are great, lovely manner, softly spoken and gentle handling vets work there that are just awesome. There are one or two that are quite the contrary and you really wouldn’t want to take your pet back to. But I guess you get that anywhere!
william stevely
20 Dec 2018
Unfortunately my opinion differs radically to that of even a few weeks ago when I left positive comments on their Facebook Page.I left this on personal experience but suspected that it might be differ...
Unfortunately my opinion differs radically to that of even a few weeks ago when I left positive comments on their Facebook Page.I left this on personal experience but suspected that it might be different for others who had no more than routine annual jabs etc.
Confirmed in experience over the last 3 months that my suspicions had foundation in that this particular surgery is more miss than hit.In short the same dog had 4 different opinions of what was wrong from 3-4 different vets despite all the information being available to all from the beginning.
Not once seen by the same vet since the initial visit with the problem and all with different opinions and advice.The last visit resulted in a bill £50 over and above routine vaccination,no explanation until returning to query.
Oh this was for the referal to go to Newmarket,ok but they did nothing other than sign a form,then sent back the insurance form to be sent on to the insurance company at the same cost as sending it directly.Prior to the "Referal" they bent over backwards to ensure they would send the forms e.g less than 70p whilst they were being paid?
On arrival at the "Referral" vets 75 miles away we expected an answer and probably a scan of some kind to confirm or otherwise the opinion of the vets at Kessingland.Nothing of the sort but confirmation that a scan was not neccesary for diagnosis,the Xrays being sufficient from 3 Rivers.
Bottom line was,paid for examination,diagnosis,prognosis,opinion at 3 Rivers.......not one accurate,not 2 vets in agreement,medication prescribed and not proven to work or be required.
The vet they referred us to had not a clue but suggested opening up this little dog,cutting a wedge out of her leg bone and fitting it back together with a metal plate and screws.
On the basis of this experience I will be removing my dog from this practice and just so they are aware their reception staff are on a par with those that once received prisoners in wartime Europe.If they wish to dispute this opinion they should feel free to challenge it.
Sally Read
26 Aug 2018
Great service thankyou everyone for your kindness and professionalism
Shown to us and our dog Max . Wouldn’t hesitate to recommend you
Frances spinks
26 Apr 2018
Lovely atmosphere at this vets. Friendly staff. Efficient helpful. My experience with the them had made me want to change my pets over to this practise.
Joanna Worton
27 Mar 2018
My beautiful dog was put to sleep Nov 17. This was because she had a womb infection - Pyometra, which had become too advanced to treat. Her uterus was full of pus which was slowly leaking into her tum...
My beautiful dog was put to sleep Nov 17. This was because she had a womb infection - Pyometra, which had become too advanced to treat. Her uterus was full of pus which was slowly leaking into her tummy. She was taken to the Kessingland Three Rivers 2 days running and misdiagnosed on both occasions by 2 different vets.
On the 3rd day I went in without her to discuss her symptons with a 3rd different vet.
On the 4th day running she was taken to a different vets practice who instantly picked up what was wrong and scanned her to confirm it. By then it was so advanced that the kindest thing to do was to put her to sleep.
My baby suffered needlessly because of the incompetence at the hands of one branch of vets and as a result had to be put to sleep. Had this have been picked up on her 1st visit to that vet things may have been very different now.
So if anyone uses or is considering using Three rivers vets please please think carefully and remember our story.
Frustrated Traveller
9 Mar 2018
If it wasn’t for Emma and Tess, I’d be leaving 1 star just to leave a review, Emma & Tess are lovely so are the nurses and reception staff, 3 incidents where communication and recording information co...
If it wasn’t for Emma and Tess, I’d be leaving 1 star just to leave a review, Emma & Tess are lovely so are the nurses and reception staff, 3 incidents where communication and recording information could have been better but all caught in time.
However.....
One senior vet maybe an incredibly intelligent man but he lacks social skills, he talks over you, doesn’t listen, lies and bullies, I’m a pretty tough cookie but he reduced me to tears twice!, there is so much more I could say on this subject but I shall leave it at that.
Lucy Parker
15 Dec 2017
Over 25 years the Three Rivers team have been consistently excellent at any time of the day or nIght. I have complete confidence no matter how big or small the crisis is. Thank you Three Rivers.
Adam Petts
20 Nov 2017
Lots of wagging tails, great facilities and professional caring staff. What more can you ask for?
Lucy
2 May 2017
Lovely friendly staff, very caring and reasonable prices. Wouldn't take my precious pets anywhere else!
Kara Summers
8 Apr 2017
This place cares only about the money not for the love of animals. And there bedside manner leaves a lot to be desired. The place is also dirty and needs a deep clean.
Jon Coxon
18 Mar 2017
We regularly use when our small animals need medical care. Their reasonable prices and good care allow us continue our work with animals.
pamela keating
15 Feb 2017
Simply the best,24yrs a customer with 4 golden retrievers.
Danni Rae
14 Feb 2017
Brilliant! Had my male rat castrated at the Norwich branch. Staff were extremely helpful and knowledgeable. Plenty of reassurance and information at consultation. Upon collecting him, he seemed very ...
Brilliant! Had my male rat castrated at the Norwich branch. Staff were extremely helpful and knowledgeable. Plenty of reassurance and information at consultation. Upon collecting him, he seemed very well, considering he'd just been in surgery. Plenty of information for aftercare, including a sheet. Prices are very good too. Highly recommend!!
Bex Rivarto
3 Feb 2017
After finding out my beloved cat had cancer, I had Tess come to my home to put him to sleep. She was very professional and compassionate and sent a lovely sympathy card after. It's little gestures lik...
After finding out my beloved cat had cancer, I had Tess come to my home to put him to sleep. She was very professional and compassionate and sent a lovely sympathy card after. It's little gestures like this that go a long way and for that I'm truly grateful :)
Claudiu G
31 Jan 2017
Great place!
Hannah Ellis
23 Jan 2017
I wouldn't go anywhere else. I have used Three Rivers for years, buy when my greyhound was rushed in with a broken leg, we received 5 star care the whole 3 1/2 weeks he was hospitalised over Christmas...
I wouldn't go anywhere else. I have used Three Rivers for years, buy when my greyhound was rushed in with a broken leg, we received 5 star care the whole 3 1/2 weeks he was hospitalised over Christmas, the nurses caring for him gave him so much love and care, and all the vets involved were amazing especially Matthew. I had updates twice a day, and everyone was so lovely and helpful. My beautiful boy is recovering well and if it wasn't for the service we received, after all his complications I'm not sure he'd be here now. Thank you all so much, Hannah and Lemmy x
Bryan Smith
10 Nov 2016
Excellent people,very kind hearted. I would like to thank Mark Norton who looked after my dog Charlie for most of his life,it was with great sadness that we had to put Charlie to sleep on Monday. I ...
Excellent people,very kind hearted. I would like to thank Mark Norton who looked after my dog Charlie for most of his life,it was with great sadness that we had to put Charlie to sleep on Monday. I would also like to thank Julie from the Kessingland practice for her kind words in the card we received today. Again thank you all.
Glen Martin
26 Oct 2016
Great vet practice in Beccles. I use them for my elderly cat but I also run a self funded Hedgehog Rescue in nearby Gillingham. They have been amazing in helping me successfully treat hedgehogs. When ...
Great vet practice in Beccles. I use them for my elderly cat but I also run a self funded Hedgehog Rescue in nearby Gillingham. They have been amazing in helping me successfully treat hedgehogs. When they show such care with Wildlife which they only charge me for the actual treatment, not their time, you know they are in the job for the right reasons and don't just focus on
Daniella Sewell
5 Oct 2016
I really would like to thank Beccles three rivers vets for the quick response they gave me when my cat gizmo was poorly. After a initial phone call at 10.30pm on a Friday night I had gizmo at the vets...
I really would like to thank Beccles three rivers vets for the quick response they gave me when my cat gizmo was poorly. After a initial phone call at 10.30pm on a Friday night I had gizmo at the vets within 15 minutes. Thanks to tessa's quick response my boy is well on the road to recovery , after being diagnosed with asthma. Nothing was to much hassle and I had an update call everything something changed or discovered. I truly would like to thank Tessa for all the support she gave us all and for putting up with me crying everything she rang . Thank you so much for looking after my kitty so well . I wouldn't trust anyone else . Thank you so much . Dani , Leon and an every so slightly wheezy gizmo .
Bella Hood
1 Oct 2016
Taking my little GRACIE to kessingland for her to be spayed she's doing just great after her operation my other kitten will be going soon aswell for her operation very happy with how well GRACIE was l...
Taking my little GRACIE to kessingland for her to be spayed she's doing just great after her operation my other kitten will be going soon aswell for her operation very happy with how well GRACIE was looked after
Sarah Elizabeth
1 Sep 2016
I took my kitten to the Beccles branch recently for his second vaccination. I was the first appointment of the afternoon but the vet seemed rushed the entire appointment as if we were an inconvenience...
I took my kitten to the Beccles branch recently for his second vaccination. I was the first appointment of the afternoon but the vet seemed rushed the entire appointment as if we were an inconvenience. He very roughly checked my kitten over, who had starting shaking on the table at how awfully he was handled, exclaiming 'hmmm' and asking various questions. The way he spoke made me feel upset as it seemed there was something wrong. He then said he fine and jabbed him with the needle. After giving him a dose, he then weighed him (only after I'd asked as the paperwork asks the weight when you write in the vacc info). He grabbed my kitten with one hand, held him at arms length and dumped him on the scale. When he returned him to me, he practically threw him at me saying 'have you got him' as he hurried me putting him in his basket. I then was herded out of the door. This complete disregard for my feelings and the state of the room (loose, torn and grubby plastic on the table, stains and marks on walls and cupboards) means that I will never return to this practise. I wouldn't trust them to look after my pet, as they didn't even do this when I was in the room.
Rachel Smith
30 Aug 2016
Best vets we have ever been to, the care is 110%. We have 3 dogs and last December had to say goodnight to our 9yr old lab from a sudden illness, from start to finish Emma was great. A friend recommen...
Best vets we have ever been to, the care is 110%. We have 3 dogs and last December had to say goodnight to our 9yr old lab from a sudden illness, from start to finish Emma was great. A friend recommended Three Rivers and so do I. 10/10
Rosemary Russell May
23 Aug 2016
They were brilliant recently when my family and I were holidaying on a Broads cruiser, when my daughters dog unfortunately eat a fishing line complete with hook and needed urgent medical care out of h...
They were brilliant recently when my family and I were holidaying on a Broads cruiser, when my daughters dog unfortunately eat a fishing line complete with hook and needed urgent medical care out of hours. I don't think we could have had better care anywhere else. Luckily Keira (the dog involved) has made a full recovery and is now doing well.
Lyn Dearing
22 Jul 2016
The staff are always helpful and friendly and our many pets over the years have always had sympathetic and compassionate care X
M Ma
25 Mar 2016
Excellent vets! Highly recommended
pauline williams
13 May 2014
Went with my daughter to this practise today when she had to have her little cat Boots put to sleep. Poor little cat was so poorly, it was the only option. From the minute we walked into the surgery w...
Went with my daughter to this practise today when she had to have her little cat Boots put to sleep. Poor little cat was so poorly, it was the only option. From the minute we walked into the surgery we were made to feel comfortable. The lady vet explained everything to my daughter, weather she wanted to stay with her cat, what the procedure would be & what to expect. Thank you for being so kind in what was a most stressful situation.
Yours Sincerely,
Pauline Williams.
FAQs
Where is Three Rivers Veterinary Group located?
Three Rivers Veterinary Group is located at London Rd, NULL, Beccles,East of England NR34 9YU. It's easily accessible to pet owners in the Beccles area and surrounding communities.
What time does Three Rivers Veterinary Group open and close each day?
Three Rivers Veterinary Group is open Monday 08:00 AM - 18:30 PM, Tuesday 08:00 AM - 18:30 PM, Wednesday 08:00 AM - 18:30 PM, Thursday 08:00 AM - 18:30 PM, Friday 08:00 AM - 18:30 PM. On Saturdays, it's open 08:30 AM to 13:00 PM. They are closed on Sundays.
Is Three Rivers Veterinary Group open on Saturdays?
Yes, Three Rivers Veterinary Group is open on Saturdays. Their Saturday hours are 08:30AM to 13:00 PM.
Is Three Rivers Veterinary Group open on Sundays?
No, Three Rivers Veterinary Group is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Three Rivers Veterinary Group?
You can book an appointment online with Three Rivers Veterinary Group via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Three Rivers Veterinary Group offer?
Three Rivers Veterinary Group in Beccles offers a range of veterinary services, including Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Three Rivers Veterinary Group?
Three Rivers Veterinary Group provides spaying and neutering services for pets. Their veterinary team in Beccles has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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