Truly horrendous experience vets who do not tell you what is required. We changed to this vet practice as it was closer to home and had good reviews. The initial consultation was fine however the following experience was terrible. Our cat was unwell and a lump found he had blood tests which came back clear however there was still the lump to worry about. He was given an ultrasound with an explanation of it would be about 60 but 150 if he needed to be sedated. I was called to collect him and the nurse had no idea what treatment he had received and if he had been sedated. I informed the nurse I would like to know and was told I would be called later in the day. I asked for advice about food for my cat and at that point was told the vet had written up that Alfie should be moved onto a specific diet. I found the reception staff rude and unhelpful and their costs expensive. I would not recommend this vets and in fact we registered our puppy there but we will be moving him. Read Less

Wouldn't recommend anyone other than Upland Way Vets. Very professional and friendly team. Most importantly they always manage to get our much loved pets patched up and back on their way. If you are in doubt at your current vets, give these a try! Read Less

Now registered with Linden House...these last few weeks have not been nice. This morning I received a letter of apology from you........registered my dog with Linden...then less than 2 mins later you call me, first to confirm that I have requested his records are to be moved to Linden(gold star to you!), secondly "can I ask why your leaving us?" When does it end!!!! Read Less

Very good vets, friendly staff, especially Melissa on reception. Been with these vets for years but can honestly say the staff at the moment the friendliest and caring they been. Happy Christmas to all. x Read Less

We are so glad we found this vets, next to the Bressingham garden centre. All the staff are friendly and caring, but especially James Blanshard, who was really compassionate with our elderly spaniel, Buddy. He took the time to explain our options for treatment and the costs involved. Well done Uplands Way! Read Less

It's always hard to find a Vets that make you feel as though they care as much for your animals as you do yourself, but Uplands staff make you feel exactly that. My Border Collie Skye, used to be terrified of going to my old Vets, but is so relaxed here, despite having numerous tests etc to be diagnosed with EPI. Her reaction tells me everything i need to know. Excellent Vet practice, i would highly recommend. Read Less

In my view not only did u give one of my dogs a better quality of life you are now potentially saving the life of the other by assisting so well and considerately with dietary requirements, you go above and beyond. Read Less

I have been using Uplands way for just over 2 years for my horse and have always received a fantastic service. Andy and Georgie have (unfortunately) seen my horse a few times over the past couple of years, but were quick to diagnose and also to treat. My lovely mare is now sound (touchwood), back in full work and competing and is looking and feeling better than she has ever felt! The team at Uplands way are fantastic! Thank you so much to Andy and the team for helping to fix my lovely mare. I am looking forward to lots of dressage competitions and also a few trips to the beach and forest in the years to come. Read Less