All the staff at both the London Road and the Hollies are outstanding, the care I have received for all of my four dogs has been amazing and the experience of having my dear old girl Kizzy put to sleep last year was definitely helped by the staff at the Hollies. I have total confidence that my epileptic boy is in the best hands possible, cant recommend them enough. Read Less

One of the best vets I have ever been to both the one in Downham market and the one in kings Lynn have exceptional staff that give you a warm welcome and reassure you in times of stress cannot recommend these enough a massive thank you to all involved with phoenix xxxxxx Read Less

We have always received the best of care from my rabbits to our cats and dogs. Our dogs are both currently hospitalised and the staff are very good at keeping us reassured and updated even out of hours. Read Less

Alex and Rachel have given our dog Tess the best care ever. Alex removed a small mass from Tess,s shoulder and Rachel gave Tess the nursing care. From the time of the diagnosis until her return to downham and home after the op they were there for Tess and us. We had to ring about more pain relief for Tess and they were happy to see us in Lynn out of hours and give us tablets. They came across so confident that it was reassuring for us. Thank you very much Alex and Rachel . Read Less

Our cat Opie has been here so many times its almost like he sees it as a 2nd home. The vets and nurses have always been polite, helpful and very welcoming to us and to him. I cant fault the service Opie has received. He has been very ill for some time but with the help of the staff at the Hollies he has the best quality care he can get.Read Less

Me and my mum have been bringing our dogs here for about 20 years now, it must definitely be getting on for that as we brought our previous dog, sherri to you and she lived to the ripe old age of 16 against a fair few odds, I put most of that down to excellent care and attention from you guys. You even fought for us with the insurance company when sherri was a puppy and she had to have treatment which they were refusing to pay out for. Due to the dedication of the staff at the time we got the treatment paid for in the end. Always the best of care and treatment available at very reasonable prices and all the staff are really friendly too. Read Less

We have been seen at this practice for over three years with KITTEN ( Age: 16 yrs). I cannot fault any of the dealings we have had there and the recent operation she had(thyroid removal) was exceptional. I have always found Alex Dallas reassuring on what needs to be the best for Kitten and her welfare. We have found his nursing staff there so kind and attentive. Very many thanks J Gatewood (MRS) Read Less

When ever i have been to this practice i have always received good advice for my cats and they have talked to me through all the steps as well. I definitely recommend anyone who has a poorly pet to take them to the hollies as they treat every animal like a friend Read Less

My Mum's British Bulldog was brought in because we thought she was pregnant, told "we don't think she is" offered no other service to make it definite. Three weeks later she became poorly took her back told she still wasn't pregnant, she "had a womb infection" sent to the surgery in Kings Lynn. She was scanned "just to double check" she was pregnant!! She was operated on & had to have an emergency cesarean. 1000 bill & 4 puppies later they came home. The next day two puppies died & 2 days after the operation Poppy was found dead at only 5 years old & leaving 2 puppies orphaned. My mum & family we destroyed that they had lost their family pet & they could do nothing. The surgery did nothing, no tests no apologises nothing. My mum sent a letter and got a reply "nothing we could of done" she had no follow up appointments. All they cared about was that they had their 1000 & nothing more was done. Poppy could still be alive now if the tests were done first time around & we were prepared!! I'm angry, upset & disgusted at their reaction & the way they dealt with Poppy in the first place. They're are a rip off, they don't care & a family are left with no pet because of their appalling procedures.Read Less