The Veterinary Hospital
Great Yarmouth, Norfolk
Reviews
Lauren Cullinane
25 Apr 2018
REPORT
Terrible, after a 40 minute wait time I was given a diagnosis for my now 15 year old dog and made to pay out over £80 for treatment, I would normally not mind this expense except for the fact I have v...
Terrible, after a 40 minute wait time I was given a diagnosis for my now 15 year old dog and made to pay out over £80 for treatment, I would normally not mind this expense except for the fact I have visited another veterinarian who diagnosed my dog with heart disease. Misdiagnosis, awful wait times and overpricing. Would not recommend.
josie potter
12 Mar 2018
REPORT
The lack of professionalism and knowledge from these vets is appalling. I called up this vets for some advice on my pregnant dog (Scans, X ray etc) I was wrongly informed that my girl would die givin...
The lack of professionalism and knowledge from these vets is appalling. I called up this vets for some advice on my pregnant dog (Scans, X ray etc) I was wrongly informed that my girl would die giving birth! no chance of her having a natural birth just that she would die if not C sectioned and I should book in a C section with them for £1,800... They unnecessarily worried us, luckily a vet in Norwich put our mind at rest. We now have 7 lovely pups and my girl was only in labor for a total of 1 hour. No concern whatsoever for the animals just lining their pockets. Go anywhere else but here
Adam Robertshaw
8 Mar 2018
REPORT
READ THIS BEFORE GOING TO THIS VETS - if I could give this vets a minus score then I would! If you love you animals then DO NOT UNDER ANY CIRCUMSTANCES take them here!
Terrible appalling staff who do...
READ THIS BEFORE GOING TO THIS VETS - if I could give this vets a minus score then I would! If you love you animals then DO NOT UNDER ANY CIRCUMSTANCES take them here!
Terrible appalling staff who do not answer your questions, who show ZERO empathy with the owners of your pet. The appalling staff also put your pets life back into your hands, asking you what you want to do, offering NO suggestions - even though you haven’t been to university and have a degree in vetinary medicine. AVOID AT ALL COSTS!!!!!
john duffell
23 Nov 2017
REPORT
My wife and I are so over the moon with the compassion and skill of all the staff that have saved our beautiful westie Lucy duffell who we thought was going to die because she was so poorly when we to...
My wife and I are so over the moon with the compassion and skill of all the staff that have saved our beautiful westie Lucy duffell who we thought was going to die because she was so poorly when we took her to the hospital but with the dedication and expertise of the all the staff we will be bringing her home tomorrow so we would both just like to say a big thank you to you all.
celia chambers
26 Oct 2017
REPORT
On Sunday 22nd of October I had to take my daughter and her puppy to the Gorleston vets , the puppy had eaten some tablets that could be fatal and was very poorly, I rang ahead and as it was out of hr...
On Sunday 22nd of October I had to take my daughter and her puppy to the Gorleston vets , the puppy had eaten some tablets that could be fatal and was very poorly, I rang ahead and as it was out of hrs so I arranged to go. On arrival the receptionist saw us through the window we rang the intercom and knocked on the door, My daughter was struggling to stand up due to her MS and the puppy was very poorly, despite banging for several minutes no one answered then a car came out of the car park with a member of staff in I flagged them down and she phoned in and finally we were let in . The receptionist was not at all caring in any way and kept saying she wanted all details despite seeing the puppy and my daughter in great distress , Luckily the vet came out and quickly took the puppy to put straight on a drip, The vet wanted to see the tablets taken so I went back to the car the receptionist said quick as you like , I cannot fault the vet he was friendly and compassionate but the receptionist was the rudest uncaring person I have ever met. What a contrast to our receptionists at Beccles who are all very caring and love animals and make my daughter feel welcome , I hope never have to go to out of ours at Gorleston ever again you have to ring one number they give you another number to ring and then you cannot access the place , The puppy is well now and I want to repeat the vet could have not done more.
Stephen Irvine
14 May 2017
REPORT
Roy D Smith
25 Apr 2017
REPORT
Could not ask for better veterinary hospital. Staff are really kind. Treatment for our dog was first class highly recommend this veterinary hospital. The new premises and parking are welcome too. Our...
Could not ask for better veterinary hospital. Staff are really kind. Treatment for our dog was first class highly recommend this veterinary hospital. The new premises and parking are welcome too. Our vet Ana Maria is the best vet we have met. Thank you.
Wendy Gibb
12 Mar 2017
REPORT
Great new hospital and fabulous staff.
SingaNeko UK Breeding
29 Dec 2016
REPORT
Overall the services of the Vet Hospital and their vets and nurses are great, however, I tend to prefer the Lowestoft branch where staff are much more friendly, welcoming and professional. On the few ...
Overall the services of the Vet Hospital and their vets and nurses are great, however, I tend to prefer the Lowestoft branch where staff are much more friendly, welcoming and professional. On the few occassions I have had to use this branch staff behind the desk were unfriendly, not helpful, difficult to engage with and very formal. The premises are freezing and parking is difficult.
Adrian Slattery
22 Dec 2016
REPORT
Absolutely wonderful staff. Couldn't ask for a better collection of caring staff. Site has ridiculously poor parking but there are plans to move.
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Book an Appointment
Online booking unavailable
Please call
01493 661833
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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The Veterinary Hospital
Great Yarmouth, Norfolk
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Reviews
Lauren Cullinane
25 Apr 2018
Terrible, after a 40 minute wait time I was given a diagnosis for my now 15 year old dog and made to pay out over £80 for treatment, I would normally not mind this expense except for the fact I have v...
Terrible, after a 40 minute wait time I was given a diagnosis for my now 15 year old dog and made to pay out over £80 for treatment, I would normally not mind this expense except for the fact I have visited another veterinarian who diagnosed my dog with heart disease. Misdiagnosis, awful wait times and overpricing. Would not recommend.
josie potter
12 Mar 2018
The lack of professionalism and knowledge from these vets is appalling. I called up this vets for some advice on my pregnant dog (Scans, X ray etc) I was wrongly informed that my girl would die givin...
The lack of professionalism and knowledge from these vets is appalling. I called up this vets for some advice on my pregnant dog (Scans, X ray etc) I was wrongly informed that my girl would die giving birth! no chance of her having a natural birth just that she would die if not C sectioned and I should book in a C section with them for £1,800... They unnecessarily worried us, luckily a vet in Norwich put our mind at rest. We now have 7 lovely pups and my girl was only in labor for a total of 1 hour. No concern whatsoever for the animals just lining their pockets. Go anywhere else but here
Adam Robertshaw
8 Mar 2018
READ THIS BEFORE GOING TO THIS VETS - if I could give this vets a minus score then I would! If you love you animals then DO NOT UNDER ANY CIRCUMSTANCES take them here!
Terrible appalling staff who do...
READ THIS BEFORE GOING TO THIS VETS - if I could give this vets a minus score then I would! If you love you animals then DO NOT UNDER ANY CIRCUMSTANCES take them here!
Terrible appalling staff who do not answer your questions, who show ZERO empathy with the owners of your pet. The appalling staff also put your pets life back into your hands, asking you what you want to do, offering NO suggestions - even though you haven’t been to university and have a degree in vetinary medicine. AVOID AT ALL COSTS!!!!!
john duffell
23 Nov 2017
My wife and I are so over the moon with the compassion and skill of all the staff that have saved our beautiful westie Lucy duffell who we thought was going to die because she was so poorly when we to...
My wife and I are so over the moon with the compassion and skill of all the staff that have saved our beautiful westie Lucy duffell who we thought was going to die because she was so poorly when we took her to the hospital but with the dedication and expertise of the all the staff we will be bringing her home tomorrow so we would both just like to say a big thank you to you all.
celia chambers
26 Oct 2017
On Sunday 22nd of October I had to take my daughter and her puppy to the Gorleston vets , the puppy had eaten some tablets that could be fatal and was very poorly, I rang ahead and as it was out of hr...
On Sunday 22nd of October I had to take my daughter and her puppy to the Gorleston vets , the puppy had eaten some tablets that could be fatal and was very poorly, I rang ahead and as it was out of hrs so I arranged to go. On arrival the receptionist saw us through the window we rang the intercom and knocked on the door, My daughter was struggling to stand up due to her MS and the puppy was very poorly, despite banging for several minutes no one answered then a car came out of the car park with a member of staff in I flagged them down and she phoned in and finally we were let in . The receptionist was not at all caring in any way and kept saying she wanted all details despite seeing the puppy and my daughter in great distress , Luckily the vet came out and quickly took the puppy to put straight on a drip, The vet wanted to see the tablets taken so I went back to the car the receptionist said quick as you like , I cannot fault the vet he was friendly and compassionate but the receptionist was the rudest uncaring person I have ever met. What a contrast to our receptionists at Beccles who are all very caring and love animals and make my daughter feel welcome , I hope never have to go to out of ours at Gorleston ever again you have to ring one number they give you another number to ring and then you cannot access the place , The puppy is well now and I want to repeat the vet could have not done more.
Stephen Irvine
14 May 2017
Roy D Smith
25 Apr 2017
Could not ask for better veterinary hospital. Staff are really kind. Treatment for our dog was first class highly recommend this veterinary hospital. The new premises and parking are welcome too. Our...
Could not ask for better veterinary hospital. Staff are really kind. Treatment for our dog was first class highly recommend this veterinary hospital. The new premises and parking are welcome too. Our vet Ana Maria is the best vet we have met. Thank you.
Wendy Gibb
12 Mar 2017
Great new hospital and fabulous staff.
SingaNeko UK Breeding
29 Dec 2016
Overall the services of the Vet Hospital and their vets and nurses are great, however, I tend to prefer the Lowestoft branch where staff are much more friendly, welcoming and professional. On the few ...
Overall the services of the Vet Hospital and their vets and nurses are great, however, I tend to prefer the Lowestoft branch where staff are much more friendly, welcoming and professional. On the few occassions I have had to use this branch staff behind the desk were unfriendly, not helpful, difficult to engage with and very formal. The premises are freezing and parking is difficult.
Adrian Slattery
22 Dec 2016
Absolutely wonderful staff. Couldn't ask for a better collection of caring staff. Site has ridiculously poor parking but there are plans to move.
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