We took our rescue springer spaniel (we’ve only had her a week) to have her health check and vaccinations today. The staff from reception to vet, all made a real fuss of her and gave her lots of treats to make the visit a pleasant experience. An excellent visit for us all, and we’d highly recommend - very professional and compassionate service. Thank you. Read Less

My Westie has been attending the practise for several years with skin and ear conditions They are always helpful and looking at treatments which would suit him best. Harry is very nervous and they are very patient with him Harry has seen most of the vets over several years and Michael and Charlotte are exceptionally good with him. The reception staff are always helpful and polite Read Less

I’ve visited the surgery several times now and feel staff treat my pet and myself with respect and care. The vets have been exceptional in their gentle handling of the dog and clear advice. Very pleased and satisfied Read Less

This place is brilliant. The staff are always friendly and always happy to help and try any questions you may have. The service is great and the vets are really comforting and informative... Recommended for all your pet needs and concerns. Never had any issues here at all. Read Less

A top class veterinary surgery. Pam the receptionist talked me through everything step by step & was very friendly, down to earth & knowledgable and answered all my questions. Got an appointment quickly and they are cheaper than my previous vet. Read Less

I took my poorly cat to see Bridget, on Monday, and was devastated to learn she had feline leukaemia. She was really really poorly. Bridget was so lovely, caring, and honest. She took the time to explain what she thought was wrong, and kept her in for blood tests. Unfortunately, Bridget rang back later to say how very poorly she was, and what did we want to do. Obviously we didn't want her to suffer anymore, so she was put to sleep. A few days later, we received a card from Bridget. It was so lovely of her to do this. We would like to thank her, and all the staff for there kindness and compassion. I think they do an amazing job, even if sometimes it's so awful for them and the pets owners. Read Less

We recently had to have our 14yr old Old English Sheepdog put to sleep. Glaven made the whole experience as pleasant as it could be. They came out to us and we're so professional. We had our lovely boy put to sleep laying in his favourite spot in the garden in the sun. I couldn't have asked for anything more from them. Read Less

Thanks so much for looking after our boy Enzo . It was the middle of the night but that made no difference . You gave him all the treatment he needed and gave him a little luvin when he needed it. A big thank you to Ellan , Claire and Charlotte xx Read Less

Not only do I adore everyone I have encountered at this truly wonderful vets and how fantastically they treat my fur-babies but they haven't lost sight of caring for ALL animals, pets and wildlife. I have never been so happy to hand my hard earned money over to someone else. In May we had taken a little hedgehog we found wondering around a garage forecourt with one eye hanging out to another (closer) local vets, who when asked said they were going to put it down (standard procedure for wild animals?!?). I called Glaven's, explained the situation and they said bring it in. As soon as we arrived it was whipped strait into be seen. I've just received a call saying it is a she and is ready to go home, with her babies. She was pregnant when we found her....... A huge thank you and well done to the team, your kindness saved a family. :-) xXxRead Less

I am more than happy with the treatment my Hero got recently, he is now minus a toe but very much on the mend. Thank you all for your highly efficient surgery skills, ongoing care and cuddles. Much love from Hero xx Read Less

I would like to praise glaven especially Ellen who gave the best of care to my cat at the weekend i brought him in as an emergency Saturday night and was kept informed of his condition,everything possible was tried and given to help him and although the outcome was the worst possible it was made easier knowing the staff did all they could,they also brought him home to wells from holt for me he is now at peace,I would recommend this practice to any pet owner especially for their care and commitment thank you from tiggers family Read Less

Just wanted to say a big thank you to the Vet & Vet Nurse that gave our Dog Kane the dignified send off that he deserved yesterday. I am sorry that we don't know your names to thank you personally. However, we are eternally grateful for the care and compassion that you gave our beloved dog and us at such a difficult time. Best wishes Louise & Ian Blayney xx Read Less