29 Reviews

Bridge Veterinary Surgery

Norwich, Norfolk
General Info
25 years ago Brian & Annie Thompson stuck a pin in a map of Great Britain and the Bridge Veterinary Practice was born!
Brian qualified as a vet in South Africa and after meeting the love of his life Annie (who qualified as a cardiology technician in Wales), they returned to Africa on honeymoon. Seven years later and two children later, they came to Wroxham. They had realised that the area surrounding Wroxham was unvetted after sticking pins into the map, representing all the veterinary surgeries in GB. The search for premises began and eventually they found a bungalow to convert.
The surgery opened for business (Small & Large animal) in October 1986. Brian was the sole vet and Annie was the nurse, cleaner, bookkeeper, receptionist, kennel maid, chief cook and bottle washer!! They were both on call 24 hours a day, 365 days a year. It took two years for Brian and Annie to succumb to the luxury of a cleaner and later their first receptionist. Then four years later the large animal work was handed over to a neighbouring practice.
The surgery remains independently owned and now employs 8 vets, 13 nurses and 7 receptionists (at the last count!).
Reviews
Nat bulldogs
29 Sep 2022
REPORT
The worst experience I’ve ever had at a vets! My partner had taken our poorly puppy in, to be told it was a foreign body in his nose and reassured it was nothing that was contagious to other dogs. 3 d... Read More
The worst experience I’ve ever had at a vets! My partner had taken our poorly puppy in, to be told it was a foreign body in his nose and reassured it was nothing that was contagious to other dogs. 3 days later and my pregnant dog is now ill with a upper respiratory infection along with one of my elderly dogs. I had called and asked to be seen by a vet at their own cost as the diagnosis was completely wrong! To only be seen and given antibiotics along with a £60 bill for another consultation fee!.., I had no choice but to pay as the medication was being held back from me until paid. I am beyond disgusted on how they have not only dealt with me, but I now have 3 poorly dogs as a result. I am devastated that I even wasted my time, money and dogs health using this incompetent practice. Read Less
Sally-Ann Reed
9 Jul 2018
REPORT
Lenka is a fantastic vet - she saved my GSD pup's life with some incredible surgery. He is now 40 kilos and full of life. I doubt they are the cheapest but it's not just about the money...
Kyle Brooker
8 Jul 2018
REPORT
Treats pets really well, the first place I would go for my own.
Mark Southwell
15 Jun 2018
REPORT
A very good veterinary practice
Stuart Pope
28 Apr 2018
REPORT
The people who work at the bridge are so caring, and good at here jobs, thanks for all the staff who look after my dog , very happy with the service, thanks again
Helen Miller
7 Mar 2018
REPORT
Great vets practice. Small car park which can get busy. Not a big practice so not a specialist place but the staff are lovely
Kerry Mason
2 Mar 2018
REPORT
So kind and amazing. Wouldn't trust anyone else with my pets but the staff here.
Andrew Clarke
23 Jan 2018
REPORT
Been taking various pet's here for about 30 years always caring and good advice.
Emma Holmes
21 Dec 2017
REPORT
Bridge Vets is the best veterinary practice I've ever used. They are incredible.
Steven Bunn
26 May 2017
REPORT
Staff always there to help with any problems u have
Kevin Murphy
21 May 2017
REPORT
I had a call about some pheasant chicks.. I requested the chap to take them to this veterinary practice, for myself to collect. The staff were great and more than happy to look after them until I arri... Read More
I had a call about some pheasant chicks.. I requested the chap to take them to this veterinary practice, for myself to collect. The staff were great and more than happy to look after them until I arrived. I was very pleased with their care of wildlife. Read Less
Simon Pagani
13 May 2017
REPORT
They have always treated our pets with the utmost care.
John Dodds
26 Feb 2017
REPORT
My dog loves going
Hannah Casey
21 Feb 2017
REPORT
Really lovely vets. Very helpful.
Sally Lee
25 Jan 2017
REPORT
Thank you to Bridge Veterinary Practice for thinking about the welfare of our puppies and making sure that they are all given the additional "Parvo" protection.
Peter Powley
22 Jan 2017
REPORT
Very good and helpful
Mandy Stephenson
7 Jan 2017
REPORT
We're on holiday so registered our dog Lilly to have her anual vaccinations. I have to say the whole team were friendly and extremely helpful and our vet Sandra was lovely she gave Lilly a thorough ch... Read More
We're on holiday so registered our dog Lilly to have her anual vaccinations. I have to say the whole team were friendly and extremely helpful and our vet Sandra was lovely she gave Lilly a thorough check up I would highly recommend this practice to anyone needing a vet Read Less
Jeanette Packham
4 Jan 2017
REPORT
I cannot praise the staff enough especially David a very special person for all their help throughout the years please do not hesitate in taking your special friends here your in excellent hands wo... Read More
I cannot praise the staff enough especially David a very special person for all their help throughout the years please do not hesitate in taking your special friends here your in excellent hands wouldn't go anywhere else thankyou for everything over the yearsxxx Read Less
Lois Fuller
30 Dec 2016
REPORT
Have been lucky enough to work here for over 20 years - happy for any of our fantastic vets to look after my 4 dogs & 4 chickens - here's to another 20 years :)
Gail Adams
23 Nov 2016
REPORT
Wouldnt go anywhere else. Special thanks to Sandra who looked after our Dylan so so well with such excellent advice and care plans and continues to do so with our daft Skye and Dan. Thank you so muc... Read More
Wouldnt go anywhere else. Special thanks to Sandra who looked after our Dylan so so well with such excellent advice and care plans and continues to do so with our daft Skye and Dan. Thank you so much for all your care. Read Less
Kevin Green
4 Nov 2016
REPORT
Superb staff & great service
Regine Puls
6 Oct 2016
REPORT
Highly recommend this vet surgery. We registered our 3 cats and 2 dogs here.
Patricia Baker
30 Sep 2016
REPORT
I again have got to say a huge thank you to David and his team unfortunately I have had to visit rather a lot with poor Braith with a problem that didn't show up on all the tests carried out but David... Read More
I again have got to say a huge thank you to David and his team unfortunately I have had to visit rather a lot with poor Braith with a problem that didn't show up on all the tests carried out but David didn't give up and found she had a rare condition, I am sure may other practices would have just said there is nothing to show but not David and his Team, and the outstanding care continues. The friendly, professional welcome is always there I would never think of going anywhere else. One of my dogs has become nervous and wary so Sarah came and sat with her gently encouraging her and didn't give up until Taren settled. A Massive thank you to you all Read Less
Alison Jackson
29 Sep 2016
REPORT
Everyone at Bridge Vets responded amazingly when our mini schnauzer was admitted as an emergency recently. The team did everything possible for him and us. Sadly after an initial good recovery he was ... Read More
Everyone at Bridge Vets responded amazingly when our mini schnauzer was admitted as an emergency recently. The team did everything possible for him and us. Sadly after an initial good recovery he was taken ill again and we had to take the heartbreaking decision to let him go. Throughout everything the staff remained calm and focused. Pepper was treated with dignity and respect as we were and we were given all the time we needed when saying goodbye. Thank you for everything xx Read Less
Jo Macarthur
20 Aug 2016
REPORT
Refusal to pop up a charity poster for a fund raising event for SAFE RESCUE a Romanian street dog rescue specialising in brutalised and abused dogs. Bridge Vets said they do NOT support Safe Rescue ... Read More
Refusal to pop up a charity poster for a fund raising event for SAFE RESCUE a Romanian street dog rescue specialising in brutalised and abused dogs. Bridge Vets said they do NOT support Safe Rescue . I thought vets were supposed to have the best interest of animals at heart - whether they are fee paying or not. Shame on Bridge! Read Less
Nick Driver
4 May 2016
REPORT
We took our new dog to this Practice upon recommendation . We were delighted with the very caring quality of service, sensible advice and reasonable charges. Though very modern, it has that feel of t... Read More
We took our new dog to this Practice upon recommendation . We were delighted with the very caring quality of service, sensible advice and reasonable charges. Though very modern, it has that feel of the time when Vets were more like 'All Creatures Great and Small" . Read Less
Ellie Lillie
17 Mar 2016
REPORT
Such a fantastic veterinary practice, with exceptional staff, especially David, Hilary, the nursing staff and the front desk team, who have shown us nothing but compassion and dedication in the last ... Read More
Such a fantastic veterinary practice, with exceptional staff, especially David, Hilary, the nursing staff and the front desk team, who have shown us nothing but compassion and dedication in the last few days with our much loved cat, Rosie, whilst she has been a little poorly. I was completely comforted knowing she was there being very well looked after by a team who clearly are devoted to animals. Thank you! Read Less
Sibyll R
9 Nov 2013
REPORT
I am very impressed by the standard of service my dogs receive at this practice. This is not only the vets who are excellent but also the reception staff who cannot do enough and make the visit as eas... Read More
I am very impressed by the standard of service my dogs receive at this practice. This is not only the vets who are excellent but also the reception staff who cannot do enough and make the visit as easy and pleasant as possible. I came home after living in France and thought I would never find as good vets as I had there - I was wrong, Wroxham vets are even better. Read Less
A Google User
17 May 2011
REPORT
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Book an Appointment
Online booking unavailable
Please call
01603 783920
63 Norwich Road
Norwich Norfolk NR12 8RX
Business Hours
Monday
Mon
08:00AM-18:30PM
Tuesday
Tue
08:00AM-18:30PM
Wednesday
Wed
08:00AM-18:30PM
Thursday
Thu
08:00AM-18:30PM
Friday
Fri
08:00AM-18:30PM
Saturday
Sat
08:30AM-13:00PM
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CLAIM IT HERE
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Bridge Veterinary Surgery

Norwich, Norfolk
(29)
63 Norwich Road
Norwich Norfolk NR12 8RX
25 years ago Brian & Annie Thompson stuck a pin in a map of Great Britain and the Bridge Veterinary Practice was born!
Brian qualified as a vet in South Africa and after meeting the love of his life Annie (who qualified as a cardiology technician in Wales), they returned to Africa on honeymoon. Seven years later and two children later, they came to Wroxham. They had realised that the area surrounding Wroxham was unvetted after sticking pins into the map, representing all the veterinary surgeries in GB. The search for premises began and eventually they found a bungalow to convert.
The surgery opened for business (Small & Large animal) in October 1986. Brian was the sole vet and Annie was the nurse, cleaner, bookkeeper, receptionist, kennel maid, chief cook and bottle washer!! They were both on call 24 hours a day, 365 days a year. It took two years for Brian and Annie to succumb to the luxury of a cleaner and later their first receptionist. Then four years later the large animal work was handed over to a neighbouring practice.
The surgery remains independently owned and now employs 8 vets, 13 nurses and 7 receptionists (at the last count!).
Monday
08:00AM-18:30PM
Tuesday
08:00AM-18:30PM
Wednesday
08:00AM-18:30PM
Thursday
08:00AM-18:30PM
Friday
08:00AM-18:30PM
Saturday
08:30AM-13:00PM
Nat bulldogs
29 Sep 2022
REPORT
The worst experience I’ve ever had at a vets! My partner had taken our poorly puppy in, to be told it was a foreign body in his nose and reassured it was nothing that was contagious to other dogs. 3 d... Read More
The worst experience I’ve ever had at a vets! My partner had taken our poorly puppy in, to be told it was a foreign body in his nose and reassured it was nothing that was contagious to other dogs. 3 days later and my pregnant dog is now ill with a upper respiratory infection along with one of my elderly dogs. I had called and asked to be seen by a vet at their own cost as the diagnosis was completely wrong! To only be seen and given antibiotics along with a £60 bill for another consultation fee!.., I had no choice but to pay as the medication was being held back from me until paid. I am beyond disgusted on how they have not only dealt with me, but I now have 3 poorly dogs as a result. I am devastated that I even wasted my time, money and dogs health using this incompetent practice. Read Less
Sally-Ann Reed
9 Jul 2018
REPORT
Lenka is a fantastic vet - she saved my GSD pup's life with some incredible surgery. He is now 40 kilos and full of life. I doubt they are the cheapest but it's not just about the money...
Kyle Brooker
8 Jul 2018
REPORT
Treats pets really well, the first place I would go for my own.
Mark Southwell
15 Jun 2018
REPORT
A very good veterinary practice
Stuart Pope
28 Apr 2018
REPORT
The people who work at the bridge are so caring, and good at here jobs, thanks for all the staff who look after my dog , very happy with the service, thanks again
Helen Miller
7 Mar 2018
REPORT
Great vets practice. Small car park which can get busy. Not a big practice so not a specialist place but the staff are lovely
Kerry Mason
2 Mar 2018
REPORT
So kind and amazing. Wouldn't trust anyone else with my pets but the staff here.
Andrew Clarke
23 Jan 2018
REPORT
Been taking various pet's here for about 30 years always caring and good advice.
Emma Holmes
21 Dec 2017
REPORT
Bridge Vets is the best veterinary practice I've ever used. They are incredible.
Steven Bunn
26 May 2017
REPORT
Staff always there to help with any problems u have
Kevin Murphy
21 May 2017
REPORT
I had a call about some pheasant chicks.. I requested the chap to take them to this veterinary practice, for myself to collect. The staff were great and more than happy to look after them until I arri... Read More
I had a call about some pheasant chicks.. I requested the chap to take them to this veterinary practice, for myself to collect. The staff were great and more than happy to look after them until I arrived. I was very pleased with their care of wildlife. Read Less
Simon Pagani
13 May 2017
REPORT
They have always treated our pets with the utmost care.
John Dodds
26 Feb 2017
REPORT
My dog loves going
Hannah Casey
21 Feb 2017
REPORT
Really lovely vets. Very helpful.
Sally Lee
25 Jan 2017
REPORT
Thank you to Bridge Veterinary Practice for thinking about the welfare of our puppies and making sure that they are all given the additional "Parvo" protection.
Peter Powley
22 Jan 2017
REPORT
Very good and helpful
Mandy Stephenson
7 Jan 2017
REPORT
We're on holiday so registered our dog Lilly to have her anual vaccinations. I have to say the whole team were friendly and extremely helpful and our vet Sandra was lovely she gave Lilly a thorough ch... Read More
We're on holiday so registered our dog Lilly to have her anual vaccinations. I have to say the whole team were friendly and extremely helpful and our vet Sandra was lovely she gave Lilly a thorough check up I would highly recommend this practice to anyone needing a vet Read Less
Jeanette Packham
4 Jan 2017
REPORT
I cannot praise the staff enough especially David a very special person for all their help throughout the years please do not hesitate in taking your special friends here your in excellent hands wo... Read More
I cannot praise the staff enough especially David a very special person for all their help throughout the years please do not hesitate in taking your special friends here your in excellent hands wouldn't go anywhere else thankyou for everything over the yearsxxx Read Less
Lois Fuller
30 Dec 2016
REPORT
Have been lucky enough to work here for over 20 years - happy for any of our fantastic vets to look after my 4 dogs & 4 chickens - here's to another 20 years :)
Gail Adams
23 Nov 2016
REPORT
Wouldnt go anywhere else. Special thanks to Sandra who looked after our Dylan so so well with such excellent advice and care plans and continues to do so with our daft Skye and Dan. Thank you so muc... Read More
Wouldnt go anywhere else. Special thanks to Sandra who looked after our Dylan so so well with such excellent advice and care plans and continues to do so with our daft Skye and Dan. Thank you so much for all your care. Read Less
Kevin Green
4 Nov 2016
REPORT
Superb staff & great service
Regine Puls
6 Oct 2016
REPORT
Highly recommend this vet surgery. We registered our 3 cats and 2 dogs here.
Patricia Baker
30 Sep 2016
REPORT
I again have got to say a huge thank you to David and his team unfortunately I have had to visit rather a lot with poor Braith with a problem that didn't show up on all the tests carried out but David... Read More
I again have got to say a huge thank you to David and his team unfortunately I have had to visit rather a lot with poor Braith with a problem that didn't show up on all the tests carried out but David didn't give up and found she had a rare condition, I am sure may other practices would have just said there is nothing to show but not David and his Team, and the outstanding care continues. The friendly, professional welcome is always there I would never think of going anywhere else. One of my dogs has become nervous and wary so Sarah came and sat with her gently encouraging her and didn't give up until Taren settled. A Massive thank you to you all Read Less
Alison Jackson
29 Sep 2016
REPORT
Everyone at Bridge Vets responded amazingly when our mini schnauzer was admitted as an emergency recently. The team did everything possible for him and us. Sadly after an initial good recovery he was ... Read More
Everyone at Bridge Vets responded amazingly when our mini schnauzer was admitted as an emergency recently. The team did everything possible for him and us. Sadly after an initial good recovery he was taken ill again and we had to take the heartbreaking decision to let him go. Throughout everything the staff remained calm and focused. Pepper was treated with dignity and respect as we were and we were given all the time we needed when saying goodbye. Thank you for everything xx Read Less
Jo Macarthur
20 Aug 2016
REPORT
Refusal to pop up a charity poster for a fund raising event for SAFE RESCUE a Romanian street dog rescue specialising in brutalised and abused dogs. Bridge Vets said they do NOT support Safe Rescue ... Read More
Refusal to pop up a charity poster for a fund raising event for SAFE RESCUE a Romanian street dog rescue specialising in brutalised and abused dogs. Bridge Vets said they do NOT support Safe Rescue . I thought vets were supposed to have the best interest of animals at heart - whether they are fee paying or not. Shame on Bridge! Read Less
Nick Driver
4 May 2016
REPORT
We took our new dog to this Practice upon recommendation . We were delighted with the very caring quality of service, sensible advice and reasonable charges. Though very modern, it has that feel of t... Read More
We took our new dog to this Practice upon recommendation . We were delighted with the very caring quality of service, sensible advice and reasonable charges. Though very modern, it has that feel of the time when Vets were more like 'All Creatures Great and Small" . Read Less
Ellie Lillie
17 Mar 2016
REPORT
Such a fantastic veterinary practice, with exceptional staff, especially David, Hilary, the nursing staff and the front desk team, who have shown us nothing but compassion and dedication in the last ... Read More
Such a fantastic veterinary practice, with exceptional staff, especially David, Hilary, the nursing staff and the front desk team, who have shown us nothing but compassion and dedication in the last few days with our much loved cat, Rosie, whilst she has been a little poorly. I was completely comforted knowing she was there being very well looked after by a team who clearly are devoted to animals. Thank you! Read Less
Sibyll R
9 Nov 2013
REPORT
I am very impressed by the standard of service my dogs receive at this practice. This is not only the vets who are excellent but also the reception staff who cannot do enough and make the visit as eas... Read More
I am very impressed by the standard of service my dogs receive at this practice. This is not only the vets who are excellent but also the reception staff who cannot do enough and make the visit as easy and pleasant as possible. I came home after living in France and thought I would never find as good vets as I had there - I was wrong, Wroxham vets are even better. Read Less
A Google User
17 May 2011
REPORT
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know