Chapelfield Vets
Norwich, Norfolk
Reviews
dumitritab
9 Dec 2017
REPORT
Sonia Regenfuss
4 Apr 2017
REPORT
The veterinary part is service is great but customer service and reception need to quote or establish for clients costs so things are clear. Like area visits vs regular visit charge and if there are a...
The veterinary part is service is great but customer service and reception need to quote or establish for clients costs so things are clear. Like area visits vs regular visit charge and if there are actual misunderstandings good customer service would compromise since both parties were not made clear of services cost. Makes a huge difference to clients. I left with sour feeling about bill which could have easily been resolved not oh well attitude.
Amanda Gillard
9 Nov 2016
REPORT
I've been taking my animals here all my life and they have always been brilliant
Lisa Hewitt
31 Oct 2016
REPORT
Thank you for looking after my greyhounds for many years. Your hard work and dedication is much appreciated by us.
Courdoroy Jones
13 Sep 2016
REPORT
Nice people nice to the animals etc... But so, so, so consistently and complacently running late. This isn't the NHS or a free service. We pay for this treatment. In face we pay a lot for it. I expect...
Nice people nice to the animals etc... But so, so, so consistently and complacently running late. This isn't the NHS or a free service. We pay for this treatment. In face we pay a lot for it. I expect that my pet will not have to wait two hours while scared in a waiting room or that I will. Two hours late isn't even close and its past poor form to do it so often. Today I called to see if they were running late, they were and even with my amended time it was still an hour and a half after that. #frustrated
Brett Grant
1 Aug 2016
REPORT
Like to thank all the staff and vets at Chaplefield vets. Harvey is now home after a week at the vets.
Margo McIntyre
5 Jul 2016
REPORT
Would like to thank you for the service Bailey received out of hours at Royal Norfolk Show when he took ill. He's now home and almost back to his normal self. Once again, thanks! Outstanding service r...
Would like to thank you for the service Bailey received out of hours at Royal Norfolk Show when he took ill. He's now home and almost back to his normal self. Once again, thanks! Outstanding service received!
Sarah Murdo
15 Jun 2016
REPORT
Fab service from every one of the branches. The staff are extremely knowledgeable, compassionate and passionate about the animals that they care for. Always recommend Chapelfield Vets to anyone and ev...
Fab service from every one of the branches. The staff are extremely knowledgeable, compassionate and passionate about the animals that they care for. Always recommend Chapelfield Vets to anyone and everyone. Thank you for being there for Wag-it guest dogs and my own 6 dogs.
Sue Olver
24 Feb 2016
REPORT
The vet i called as an emergency saturday night (i forgot to ask her name) was so kind and compassionate. The little feral cat we had been caring for for a year had to be put to sleep sunday morning. ...
The vet i called as an emergency saturday night (i forgot to ask her name) was so kind and compassionate. The little feral cat we had been caring for for a year had to be put to sleep sunday morning. Today i received a condolence card - how wonderful. They were also so kind when my dog needed lots of care as he got older and helped him have a longer but pain free last few years. No praise is enough
Richard Potter
20 Dec 2015
REPORT
Ruby my dog often ends up in the naughty room. But the staff don't worry. Ruby used to play up about going but she has had 3 visits in as many weeks & now likes going. But now it is her vets & no othe...
Ruby my dog often ends up in the naughty room. But the staff don't worry. Ruby used to play up about going but she has had 3 visits in as many weeks & now likes going. But now it is her vets & no other animal should be in at the same time as her. Ruby has had 2 lumps removed & was spade 14 days ago there will be very small scars which are healing well. She was more worried about her nails being clipped than the ops, & in the first week staying on her lead. Thank you Chantel Ruby is acting as if she is 5 years younger. We walked around 8 miles on Wednesday Ruby still wanted more.
Amber Green
15 Sep 2015
REPORT
Thanks to the lovely vet who saw Dizzee today (I'm not sure what his name was) you made a usually very stressful event a bit easier! (Although he's not very pleased that he is now on a diet)
Sophie Rosas
26 Feb 2015
REPORT
I can't rate Chapelfield high enough. Our cat got hit by a car and had severe injuries. Chantel did amazing work on his upper and lower jaw - he's as good as new and very happy. :-) All the nurses are...
I can't rate Chapelfield high enough. Our cat got hit by a car and had severe injuries. Chantel did amazing work on his upper and lower jaw - he's as good as new and very happy. :-) All the nurses are very caring and nursed him back to health. It really was touch and go for a while but they did a super job. 5 star!
Book an Appointment
Online booking unavailable
Please call
01508 558228
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:30AM-12:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Chapelfield Vets
Norwich, Norfolk
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:30AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
dumitritab
9 Dec 2017
Sonia Regenfuss
4 Apr 2017
The veterinary part is service is great but customer service and reception need to quote or establish for clients costs so things are clear. Like area visits vs regular visit charge and if there are a...
The veterinary part is service is great but customer service and reception need to quote or establish for clients costs so things are clear. Like area visits vs regular visit charge and if there are actual misunderstandings good customer service would compromise since both parties were not made clear of services cost. Makes a huge difference to clients. I left with sour feeling about bill which could have easily been resolved not oh well attitude.
Amanda Gillard
9 Nov 2016
I've been taking my animals here all my life and they have always been brilliant
Lisa Hewitt
31 Oct 2016
Thank you for looking after my greyhounds for many years. Your hard work and dedication is much appreciated by us.
Courdoroy Jones
13 Sep 2016
Nice people nice to the animals etc... But so, so, so consistently and complacently running late. This isn't the NHS or a free service. We pay for this treatment. In face we pay a lot for it. I expect...
Nice people nice to the animals etc... But so, so, so consistently and complacently running late. This isn't the NHS or a free service. We pay for this treatment. In face we pay a lot for it. I expect that my pet will not have to wait two hours while scared in a waiting room or that I will. Two hours late isn't even close and its past poor form to do it so often. Today I called to see if they were running late, they were and even with my amended time it was still an hour and a half after that. #frustrated
Brett Grant
1 Aug 2016
Like to thank all the staff and vets at Chaplefield vets. Harvey is now home after a week at the vets.
Margo McIntyre
5 Jul 2016
Would like to thank you for the service Bailey received out of hours at Royal Norfolk Show when he took ill. He's now home and almost back to his normal self. Once again, thanks! Outstanding service r...
Would like to thank you for the service Bailey received out of hours at Royal Norfolk Show when he took ill. He's now home and almost back to his normal self. Once again, thanks! Outstanding service received!
Sarah Murdo
15 Jun 2016
Fab service from every one of the branches. The staff are extremely knowledgeable, compassionate and passionate about the animals that they care for. Always recommend Chapelfield Vets to anyone and ev...
Fab service from every one of the branches. The staff are extremely knowledgeable, compassionate and passionate about the animals that they care for. Always recommend Chapelfield Vets to anyone and everyone. Thank you for being there for Wag-it guest dogs and my own 6 dogs.
Sue Olver
24 Feb 2016
The vet i called as an emergency saturday night (i forgot to ask her name) was so kind and compassionate. The little feral cat we had been caring for for a year had to be put to sleep sunday morning. ...
The vet i called as an emergency saturday night (i forgot to ask her name) was so kind and compassionate. The little feral cat we had been caring for for a year had to be put to sleep sunday morning. Today i received a condolence card - how wonderful. They were also so kind when my dog needed lots of care as he got older and helped him have a longer but pain free last few years. No praise is enough
Richard Potter
20 Dec 2015
Ruby my dog often ends up in the naughty room. But the staff don't worry. Ruby used to play up about going but she has had 3 visits in as many weeks & now likes going. But now it is her vets & no othe...
Ruby my dog often ends up in the naughty room. But the staff don't worry. Ruby used to play up about going but she has had 3 visits in as many weeks & now likes going. But now it is her vets & no other animal should be in at the same time as her. Ruby has had 2 lumps removed & was spade 14 days ago there will be very small scars which are healing well. She was more worried about her nails being clipped than the ops, & in the first week staying on her lead. Thank you Chantel Ruby is acting as if she is 5 years younger. We walked around 8 miles on Wednesday Ruby still wanted more.
Amber Green
15 Sep 2015
Thanks to the lovely vet who saw Dizzee today (I'm not sure what his name was) you made a usually very stressful event a bit easier! (Although he's not very pleased that he is now on a diet)
Sophie Rosas
26 Feb 2015
I can't rate Chapelfield high enough. Our cat got hit by a car and had severe injuries. Chantel did amazing work on his upper and lower jaw - he's as good as new and very happy. :-) All the nurses are...
I can't rate Chapelfield high enough. Our cat got hit by a car and had severe injuries. Chantel did amazing work on his upper and lower jaw - he's as good as new and very happy. :-) All the nurses are very caring and nursed him back to health. It really was touch and go for a while but they did a super job. 5 star!
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