25 Reviews

Medivet Catton

Norwich, Norfolk
General Info
We promise to do all we can to provide your pet with the best possible care and to make sure that you always receive friendly advice and support. We're so committed to this, we've put our Client and Patient Charter Pledges on the wall of our clinics.
Did you know, Medivet is actually a big community of vets, nurses and other professionals, giving you access to a great wealth of facilities and expertise? We're so committed to continuity of care across all our branches that we've made sure that the notes we have on all animals is available at all of our branches, all the time, via our high-tech, specially developed computer systems.
We promise that there will always be a veterinary surgeon available to look after your animal, day or night. We even have special 24-hour clinics in some areas, where vets and nurses are on duty all day and all night, every day of the year. These are our 24hr Continuous Care and Emergency Centres.
We volunteer to have all our clinics regulated by our governing body, the Royal College of Veterinary Surgeons. Their Practice Standards Scheme ensures a consistently high standard of care, equipment and facilities for all our patients. Look out for the certificate awarded to your local practice, proudly on display!
We're really looking forward to getting to know your whole family, including the human members, and to doing all we can to make your pets' lives long and healthy. If you have any questions about Medivet’s services, standards or facilities please feel free to call us at any one of our clinics.
Team
{{staff.biography}}
Reviews
Jenny Evans
2 Sep 2020
REPORT
6 stares their wonderful jenny evans
Kelly Cork
21 May 2018
REPORT
Only been once , friendly but my dog only needed 1 simple thing doing And ended up spending a lot more all for nothing and stressed him out
Emma Morgan
8 May 2018
REPORT
After reading reviews for this practice i decided to register my dog here and i have certainly not regretted that decission!!! I am so over the moon with the care provided at this vets. They don't ove... Read More
After reading reviews for this practice i decided to register my dog here and i have certainly not regretted that decission!!! I am so over the moon with the care provided at this vets. They don't over charge and they actaully seem to genuinely love the animals, its not just all business like other vets I've been to. All the staff are so friendly and they are really helpful. Highly recommend this vets to anyone who is looking for a practice that offers compassionate care for animals. Read Less
Katherine Shepherd
22 Feb 2018
REPORT
I cannot recommend this practise highly enough. All staff are friendly,helpful and very supportive. From the reception team to all the nurses and all of the vets, they always go above and beyond and w... Read More
I cannot recommend this practise highly enough. All staff are friendly,helpful and very supportive. From the reception team to all the nurses and all of the vets, they always go above and beyond and will do whatever they can for you and your pet. Read Less
Lincoln Rickwood
3 Feb 2018
REPORT
Long established practice. High standards. Excellent customer / patient support. Very good.
Reid Manson
15 Dec 2017
REPORT
A fantastic vets, all the staff are really helpful and caring for our dogs. Are little dog has had two operations there and made everything really clear about what going to happen. We couldn't ask for... Read More
A fantastic vets, all the staff are really helpful and caring for our dogs. Are little dog has had two operations there and made everything really clear about what going to happen. We couldn't ask for a better vet. Read Less
Liam Hackett
22 Jun 2017
REPORT
All the staff here are fantastic, Kat (the dog vet...) is brilliant with my dogs when I take them in, she talks to them and makes sure they're comfortable before trying to check them over. They're gre... Read More
All the staff here are fantastic, Kat (the dog vet...) is brilliant with my dogs when I take them in, she talks to them and makes sure they're comfortable before trying to check them over. They're great with other animals too, including small pets like rabbits and hamsters. They offer a payment scheme for wormer, flea treatment and check ups which works out super cheap compared to paying for each treatment singularly. Old building is lovely and there's enough parking. The only issue can be getting in/out the car park at busy times due to the road outside.Read Less
Stephanie Burnett
9 May 2017
REPORT
Great customer service, friendly staff, good advice, but most importantly patient and understanding interaction with my dog.
Amber Odell
7 Mar 2017
REPORT
They. Are. Brilliant. There. They. Saved. My. Dog's. Life Now he's all better he is very happy
Kasia Hitchcock
22 Feb 2017
REPORT
My 18 year old Jack Russel, was promised another birthday ! This is down to Medivet's in Greenwich exceptional love & care ! Many thanks Dr Vito and his lovely team x
Ian Wheeler
6 Feb 2017
REPORT
Very friendly staff and always receive a good service. Juno (our dog) actually enjoys going which is ideal!
Luke James
6 Feb 2017
REPORT
They have treated our 2 cats extremely well and have full confidence in them
Hanna Atkins
2 Feb 2017
REPORT
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I hav... Read More
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I have 2 cats and 1 dog and sadly I had to say goodbye to her in 2015. To her the vets was her second home and she loved going there. The whole process of saying goodbye was extremely hard but to their credit all the staff were brilliant in what was a very sad day and I know that they care so passionately about all the animals that cross their threshold. I now have another dog who I rescued and was nervous but after a couple of visits she now loves going there too. I consider myself very lucky to have such a wonderful team looking after my babies because that's exactly what they are and I am never worried about leaving them there because I know they will always look after them as if they were their own. So Risedale. Kyumi Nicola Steph Sarah Rachael you are all awesome and do a brilliant job. I know you will always keep up the good work. Thankyou.Read Less
Avril McGrath
1 Feb 2017
REPORT
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals... Read More
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals also to make them feel at ease and to build their confidence up. Their recent nomination for an award for best vets is wholly deserved and I hope they win!! Thanks guys you have been amazing again!! Xxx Read Less
Ray Tempesta
31 Jan 2017
REPORT
Very friendly, knowledgeable staff. Have used them over the years for routine checks, jabs and emergency situations, and they've been brilliant every time.
Janette Blake
25 Jan 2017
REPORT
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, on... Read More
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, one has had a Thyroidectomy, one has been spayed... twice (before we owned her). They all have one thing in common; they get amazing care and attention from MediVet-Ark Aid, Poole. The staff are wonderful, warm, kind, thoughtful, knowledgeable and make one feel that one is the only client that matters. They truly go above and beyond to look after our beloved animals. I would have no hesitation in recommending them to another pet owner. Read Less
Helen Pendleton
23 Jan 2017
REPORT
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a chec... Read More
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a check up, but can buy the medication at the practice at top price without seeing the vet, what a rip off Read Less
Andrea Read
30 Dec 2016
REPORT
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do... Read More
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do for us pet owners and our babies! Read Less
Michelle Hayes
26 Dec 2016
REPORT
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked wh... Read More
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked when I was covered and had paid my excess of 80, it seemed they went for a very expensive HISTOLOGY test rather than the 62.98, rather than asking me if this was alright they tried to get it of my insurers, and they said they will not cover it, as it was unnecessary. I then had a nasty letter from Medivet saying this can't continue, and payment had to be made !!!!!!!! , I had never received a letter from then about any money, so I rang the branch at Carpenders Park and asked what was going on, the receptionist took the message and said she will look into it, nothing happened, so a week later went it there and asked what was happening, she took a message and said she will get back to me, again nothing, then Anna was on holiday so another message was left, why should I pay extra money for something that was NOT neccary and no one at this branch knew why it was charged, was unhappy and think I will be taking my 2 dogs elsewhere for treatment as I feel the trust has gone which is a shame as I have been going there for 6 years Not happy at all, I know you have to make money but reallyRead Less
Hayden Goy
16 Dec 2016
REPORT
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr use... Read More
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr used. Total price for a small leg infection 179!!! Discusting Read Less
Gini Dorling-Winterbourne
7 Dec 2016
REPORT
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test goi... Read More
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test going, hence before their lovely warm foreign holiday with no thought to how my father was going to struggle, not one single bit of advice given accept from receptionist " well I hope he can pay" licience to print money vets, with no sincere help. Read Less
Radlett Jo
11 Nov 2016
REPORT
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper... Read More
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper loves her vet natasha. Everyone we see wether it is staff or fellow pet owners you are made to feel special and you also great great advice & top quality service. Read Less
Mike De'Ath
22 Jul 2014
REPORT
Wonderful practice with fantastic staff who have looked after our pets past and present for 14 years now. Thank you.
Helen Dixon
23 Apr 2013
REPORT
We have been clients of Catton Veterinary Clinic for many years, have always found the Vets to be very professional with an excellent bedside manner, Nurses to be supportive and sympathetic and the Re... Read More
We have been clients of Catton Veterinary Clinic for many years, have always found the Vets to be very professional with an excellent bedside manner, Nurses to be supportive and sympathetic and the Receptionists friendly and helpful. These people have supported us through the best and saddest times and we would highly recommend Catton Vets to anybody. Read Less
A Google User
28 Feb 2012
REPORT
Didn't have to wait too long and the staff were sympathetic when the news of our pet was bad. Regarding the previous review by "getitright" where he/she states the marker is in the wrong place, it is... Read More
Didn't have to wait too long and the staff were sympathetic when the news of our pet was bad. Regarding the previous review by "getitright" where he/she states the marker is in the wrong place, it is only marked as a few yards up the road and will still help people locate this clinic. Perhaps someone who has made 7 reviews all saying a shop is closed or the "marker is in the wrong place" should find something more productive to do instead of moan about systems they clearly don't understand. Read Less
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Book an Appointment
Online booking unavailable
Please call
01603 426310
294 Constitution Hill
Norwich Norfolk NR6 7RF
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
08:30AM-12:30PM
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Medivet Catton

Norwich, Norfolk
(25)
294 Constitution Hill
Norwich Norfolk NR6 7RF
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Online booking unavailable
Please call
We promise to do all we can to provide your pet with the best possible care and to make sure that you always receive friendly advice and support. We're so committed to this, we've put our Client and Patient Charter Pledges on the wall of our clinics.
Did you know, Medivet is actually a big community of vets, nurses and other professionals, giving you access to a great wealth of facilities and expertise? We're so committed to continuity of care across all our branches that we've made sure that the notes we have on all animals is available at all of our branches, all the time, via our high-tech, specially developed computer systems.
We promise that there will always be a veterinary surgeon available to look after your animal, day or night. We even have special 24-hour clinics in some areas, where vets and nurses are on duty all day and all night, every day of the year. These are our 24hr Continuous Care and Emergency Centres.
We volunteer to have all our clinics regulated by our governing body, the Royal College of Veterinary Surgeons. Their Practice Standards Scheme ensures a consistently high standard of care, equipment and facilities for all our patients. Look out for the certificate awarded to your local practice, proudly on display!
We're really looking forward to getting to know your whole family, including the human members, and to doing all we can to make your pets' lives long and healthy. If you have any questions about Medivet’s services, standards or facilities please feel free to call us at any one of our clinics.
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
08:30AM-12:30PM
{{staff.biography}}
Jenny Evans
2 Sep 2020
REPORT
6 stares their wonderful jenny evans
Kelly Cork
21 May 2018
REPORT
Only been once , friendly but my dog only needed 1 simple thing doing And ended up spending a lot more all for nothing and stressed him out
Emma Morgan
8 May 2018
REPORT
After reading reviews for this practice i decided to register my dog here and i have certainly not regretted that decission!!! I am so over the moon with the care provided at this vets. They don't ove... Read More
After reading reviews for this practice i decided to register my dog here and i have certainly not regretted that decission!!! I am so over the moon with the care provided at this vets. They don't over charge and they actaully seem to genuinely love the animals, its not just all business like other vets I've been to. All the staff are so friendly and they are really helpful. Highly recommend this vets to anyone who is looking for a practice that offers compassionate care for animals. Read Less
Katherine Shepherd
22 Feb 2018
REPORT
I cannot recommend this practise highly enough. All staff are friendly,helpful and very supportive. From the reception team to all the nurses and all of the vets, they always go above and beyond and w... Read More
I cannot recommend this practise highly enough. All staff are friendly,helpful and very supportive. From the reception team to all the nurses and all of the vets, they always go above and beyond and will do whatever they can for you and your pet. Read Less
Lincoln Rickwood
3 Feb 2018
REPORT
Long established practice. High standards. Excellent customer / patient support. Very good.
Reid Manson
15 Dec 2017
REPORT
A fantastic vets, all the staff are really helpful and caring for our dogs. Are little dog has had two operations there and made everything really clear about what going to happen. We couldn't ask for... Read More
A fantastic vets, all the staff are really helpful and caring for our dogs. Are little dog has had two operations there and made everything really clear about what going to happen. We couldn't ask for a better vet. Read Less
Liam Hackett
22 Jun 2017
REPORT
All the staff here are fantastic, Kat (the dog vet...) is brilliant with my dogs when I take them in, she talks to them and makes sure they're comfortable before trying to check them over. They're gre... Read More
All the staff here are fantastic, Kat (the dog vet...) is brilliant with my dogs when I take them in, she talks to them and makes sure they're comfortable before trying to check them over. They're great with other animals too, including small pets like rabbits and hamsters. They offer a payment scheme for wormer, flea treatment and check ups which works out super cheap compared to paying for each treatment singularly. Old building is lovely and there's enough parking. The only issue can be getting in/out the car park at busy times due to the road outside.Read Less
Stephanie Burnett
9 May 2017
REPORT
Great customer service, friendly staff, good advice, but most importantly patient and understanding interaction with my dog.
Amber Odell
7 Mar 2017
REPORT
They. Are. Brilliant. There. They. Saved. My. Dog's. Life Now he's all better he is very happy
Kasia Hitchcock
22 Feb 2017
REPORT
My 18 year old Jack Russel, was promised another birthday ! This is down to Medivet's in Greenwich exceptional love & care ! Many thanks Dr Vito and his lovely team x
Ian Wheeler
6 Feb 2017
REPORT
Very friendly staff and always receive a good service. Juno (our dog) actually enjoys going which is ideal!
Luke James
6 Feb 2017
REPORT
They have treated our 2 cats extremely well and have full confidence in them
Hanna Atkins
2 Feb 2017
REPORT
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I hav... Read More
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I have 2 cats and 1 dog and sadly I had to say goodbye to her in 2015. To her the vets was her second home and she loved going there. The whole process of saying goodbye was extremely hard but to their credit all the staff were brilliant in what was a very sad day and I know that they care so passionately about all the animals that cross their threshold. I now have another dog who I rescued and was nervous but after a couple of visits she now loves going there too. I consider myself very lucky to have such a wonderful team looking after my babies because that's exactly what they are and I am never worried about leaving them there because I know they will always look after them as if they were their own. So Risedale. Kyumi Nicola Steph Sarah Rachael you are all awesome and do a brilliant job. I know you will always keep up the good work. Thankyou.Read Less
Avril McGrath
1 Feb 2017
REPORT
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals... Read More
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals also to make them feel at ease and to build their confidence up. Their recent nomination for an award for best vets is wholly deserved and I hope they win!! Thanks guys you have been amazing again!! Xxx Read Less
Ray Tempesta
31 Jan 2017
REPORT
Very friendly, knowledgeable staff. Have used them over the years for routine checks, jabs and emergency situations, and they've been brilliant every time.
Janette Blake
25 Jan 2017
REPORT
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, on... Read More
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, one has had a Thyroidectomy, one has been spayed... twice (before we owned her). They all have one thing in common; they get amazing care and attention from MediVet-Ark Aid, Poole. The staff are wonderful, warm, kind, thoughtful, knowledgeable and make one feel that one is the only client that matters. They truly go above and beyond to look after our beloved animals. I would have no hesitation in recommending them to another pet owner. Read Less
Helen Pendleton
23 Jan 2017
REPORT
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a chec... Read More
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a check up, but can buy the medication at the practice at top price without seeing the vet, what a rip off Read Less
Andrea Read
30 Dec 2016
REPORT
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do... Read More
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do for us pet owners and our babies! Read Less
Michelle Hayes
26 Dec 2016
REPORT
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked wh... Read More
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked when I was covered and had paid my excess of 80, it seemed they went for a very expensive HISTOLOGY test rather than the 62.98, rather than asking me if this was alright they tried to get it of my insurers, and they said they will not cover it, as it was unnecessary. I then had a nasty letter from Medivet saying this can't continue, and payment had to be made !!!!!!!! , I had never received a letter from then about any money, so I rang the branch at Carpenders Park and asked what was going on, the receptionist took the message and said she will look into it, nothing happened, so a week later went it there and asked what was happening, she took a message and said she will get back to me, again nothing, then Anna was on holiday so another message was left, why should I pay extra money for something that was NOT neccary and no one at this branch knew why it was charged, was unhappy and think I will be taking my 2 dogs elsewhere for treatment as I feel the trust has gone which is a shame as I have been going there for 6 years Not happy at all, I know you have to make money but reallyRead Less
Hayden Goy
16 Dec 2016
REPORT
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr use... Read More
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr used. Total price for a small leg infection 179!!! Discusting Read Less
Gini Dorling-Winterbourne
7 Dec 2016
REPORT
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test goi... Read More
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test going, hence before their lovely warm foreign holiday with no thought to how my father was going to struggle, not one single bit of advice given accept from receptionist " well I hope he can pay" licience to print money vets, with no sincere help. Read Less
Radlett Jo
11 Nov 2016
REPORT
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper... Read More
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper loves her vet natasha. Everyone we see wether it is staff or fellow pet owners you are made to feel special and you also great great advice & top quality service. Read Less
Mike De'Ath
22 Jul 2014
REPORT
Wonderful practice with fantastic staff who have looked after our pets past and present for 14 years now. Thank you.
Helen Dixon
23 Apr 2013
REPORT
We have been clients of Catton Veterinary Clinic for many years, have always found the Vets to be very professional with an excellent bedside manner, Nurses to be supportive and sympathetic and the Re... Read More
We have been clients of Catton Veterinary Clinic for many years, have always found the Vets to be very professional with an excellent bedside manner, Nurses to be supportive and sympathetic and the Receptionists friendly and helpful. These people have supported us through the best and saddest times and we would highly recommend Catton Vets to anybody. Read Less
A Google User
28 Feb 2012
REPORT
Didn't have to wait too long and the staff were sympathetic when the news of our pet was bad. Regarding the previous review by "getitright" where he/she states the marker is in the wrong place, it is... Read More
Didn't have to wait too long and the staff were sympathetic when the news of our pet was bad. Regarding the previous review by "getitright" where he/she states the marker is in the wrong place, it is only marked as a few yards up the road and will still help people locate this clinic. Perhaps someone who has made 7 reviews all saying a shop is closed or the "marker is in the wrong place" should find something more productive to do instead of moan about systems they clearly don't understand. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know