Norwich Longwater Companion Care
Norwich, Norfolk
General Info
At Companion Care we know your pet is a much loved part of the family and you want them to enjoy a long, healthy life. This is why our veterinary teams, made up of animal loving experts, firmly believe in providing the highest level of care and treating every pet they see like they would their own.
Every Companion Care practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Companion Care, why not take a practice tour?
Every Companion Care practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Companion Care, why not take a practice tour?
Team
Heather Gage
Veterinarian
Emma Mitchell
Veterinarian
Monica Warmerdam
Veterinarian
Lucy Hensby
Nurse
Julie Homes
Nurse
Angela Savory
Nurse
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Reviews
Claire Buck
17 Jul 2018
REPORT
Terrible inadequate vets, high turnover of staff that can't even clip dog nails. Also try to charge for treatment that hasn't been given when disputed refusing to pay then ceasing their services the...
Terrible inadequate vets, high turnover of staff that can't even clip dog nails. Also try to charge for treatment that hasn't been given when disputed refusing to pay then ceasing their services they then prevent you from accessing other veterinary practices. In process of seeking legal action against them.
Jade Morgan
5 Jul 2018
REPORT
The staff are absolutely wonderful. I had lots of questions, which they answered and made sure I understood completely. They were very loving with my cat, Luna. So glad I decided to use their service.
Gill Mayes
5 Jun 2018
REPORT
Such lovely friendly staff. Very caring.
Beverley Bulmer
5 Mar 2018
REPORT
Lovely friendly staff with a high level of care provided for my pet
BillyAnne123
16 Feb 2018
REPORT
Not very experienced with big dogs, who have had a bad experience! Bad experience was caused by one of the vets last year, my dog had an operation and the vet just grabbed his stitches.
Jessica Morgan
15 Dec 2017
REPORT
If I could give no stars I would. They offered to treat my guinea pig and then didn't fix the problem, still charged for everything even though they now claim to not be specialists even though they ag...
If I could give no stars I would. They offered to treat my guinea pig and then didn't fix the problem, still charged for everything even though they now claim to not be specialists even though they agreed to diagnose and treat my pet. Avoid at all costs, staff unprofessional, no knowledge of small animals and have no care for the well being of animals. I have learned the hard way and now a guinea pig down. Terrible.
David Astley
4 May 2017
REPORT
Fantastic, as are all pets at home vets we've been to
Jane Rounce
2 May 2017
REPORT
Best vets about, very caring, always happy to advise and open 7 days a week.
Ruth Royston
23 Nov 2016
REPORT
I feel that they are not fully trained at all due to the fact that they diagnosed my cat incorrectly. I had to take him to an out of hours vet to be told something else, and with that they can't excep...
I feel that they are not fully trained at all due to the fact that they diagnosed my cat incorrectly. I had to take him to an out of hours vet to be told something else, and with that they can't except that they were wrong. Also with the incompetence of their system and them not being able to keep track of the care plans properly, I have had to deal with a shock of a bill, which I understand that I had to pay, but not being told there and then is making me angry. If I knew that my care plan had finished, I would have not followed through with the annual treatment. This is two of many reasons that I will be taking my pets elsewhere. To be honest I do think people should consider other vets as well, before settling with pets at home.
Jonbecca Lord
29 Sep 2016
REPORT
avoid at all cost !! put my bull dog puppy at risk as told on the phone that he was OK to walk along paths along as he didn't go on grass woodland, take him in today to be told that I was given the wr...
avoid at all cost !! put my bull dog puppy at risk as told on the phone that he was OK to walk along paths along as he didn't go on grass woodland, take him in today to be told that I was given the wrong information and he isn't allowed. misinformation like this could of cost out family our new pet... vet could only say sorry . please if you love and care for your pet avoid this place.
lisa corn!!
17 Sep 2016
REPORT
very nice and very helpful staff and when your in a consultation you dont get rushed out the door!!
lisa
17 Sep 2016
REPORT
very nice and very helpful staff and when your in a consultation you dont get rushed out the door!!
X Bian
7 Jun 2016
REPORT
Harley Garner-Charlton
16 Nov 2014
REPORT
ilove it
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
01603 513 100
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:30AM-15:30PM
Popular Hours
No data for Saturday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Norwich Longwater Companion Care
Norwich, Norfolk
Book an Appointment
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General Info
At Companion Care we know your pet is a much loved part of the family and you want them to enjoy a long, healthy life. This is why our veterinary teams, made up of animal loving experts, firmly believe in providing the highest level of care and treating every pet they see like they would their own.
Every Companion Care practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Companion Care, why not take a practice tour?
Every Companion Care practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Companion Care, why not take a practice tour?
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-17:00PM
Sunday
10:30AM-15:30PM
Popular Hours
No data for Saturday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Heather Gage
Veterinarian
Emma Mitchell
Veterinarian
Monica Warmerdam
Veterinarian
Lucy Hensby
Nurse
Julie Homes
Nurse
Angela Savory
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Claire Buck
17 Jul 2018
Terrible inadequate vets, high turnover of staff that can't even clip dog nails. Also try to charge for treatment that hasn't been given when disputed refusing to pay then ceasing their services the...
Terrible inadequate vets, high turnover of staff that can't even clip dog nails. Also try to charge for treatment that hasn't been given when disputed refusing to pay then ceasing their services they then prevent you from accessing other veterinary practices. In process of seeking legal action against them.
Jade Morgan
5 Jul 2018
The staff are absolutely wonderful. I had lots of questions, which they answered and made sure I understood completely. They were very loving with my cat, Luna. So glad I decided to use their service.
Gill Mayes
5 Jun 2018
Such lovely friendly staff. Very caring.
Beverley Bulmer
5 Mar 2018
Lovely friendly staff with a high level of care provided for my pet
BillyAnne123
16 Feb 2018
Not very experienced with big dogs, who have had a bad experience! Bad experience was caused by one of the vets last year, my dog had an operation and the vet just grabbed his stitches.
Jessica Morgan
15 Dec 2017
If I could give no stars I would. They offered to treat my guinea pig and then didn't fix the problem, still charged for everything even though they now claim to not be specialists even though they ag...
If I could give no stars I would. They offered to treat my guinea pig and then didn't fix the problem, still charged for everything even though they now claim to not be specialists even though they agreed to diagnose and treat my pet. Avoid at all costs, staff unprofessional, no knowledge of small animals and have no care for the well being of animals. I have learned the hard way and now a guinea pig down. Terrible.
David Astley
4 May 2017
Fantastic, as are all pets at home vets we've been to
Jane Rounce
2 May 2017
Best vets about, very caring, always happy to advise and open 7 days a week.
Ruth Royston
23 Nov 2016
I feel that they are not fully trained at all due to the fact that they diagnosed my cat incorrectly. I had to take him to an out of hours vet to be told something else, and with that they can't excep...
I feel that they are not fully trained at all due to the fact that they diagnosed my cat incorrectly. I had to take him to an out of hours vet to be told something else, and with that they can't except that they were wrong. Also with the incompetence of their system and them not being able to keep track of the care plans properly, I have had to deal with a shock of a bill, which I understand that I had to pay, but not being told there and then is making me angry. If I knew that my care plan had finished, I would have not followed through with the annual treatment. This is two of many reasons that I will be taking my pets elsewhere. To be honest I do think people should consider other vets as well, before settling with pets at home.
Jonbecca Lord
29 Sep 2016
avoid at all cost !! put my bull dog puppy at risk as told on the phone that he was OK to walk along paths along as he didn't go on grass woodland, take him in today to be told that I was given the wr...
avoid at all cost !! put my bull dog puppy at risk as told on the phone that he was OK to walk along paths along as he didn't go on grass woodland, take him in today to be told that I was given the wrong information and he isn't allowed. misinformation like this could of cost out family our new pet... vet could only say sorry . please if you love and care for your pet avoid this place.
lisa corn!!
17 Sep 2016
very nice and very helpful staff and when your in a consultation you dont get rushed out the door!!
lisa
17 Sep 2016
very nice and very helpful staff and when your in a consultation you dont get rushed out the door!!
X Bian
7 Jun 2016
Harley Garner-Charlton
16 Nov 2014
ilove it
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know