Willow Veterinary Clinic Drayton High Road
Norwich, Norfolk
General Info
Willow Veterinary Clinic Drayton High Road in Norwich provides routine and advanced veterinary services to meet the changing needs of companion animals. The clinic provides assistance for pets at every life stage by offering guidance that covers nutritional needs dental health support behavioral consultations and post-operative recovery. The facility they operate possesses diagnostic capabilities which deliver timely insights whenever pets begin to show signs of illness. Pet parents in Norwich frequently seek assistance from Willow Veterinary Clinic Drayton High Road for complex cases involving chronic illness management unexpected injuries and mobility problems. The clinic ensures consistent care delivery while maintaining robust communication across all treatment stages. Willow Veterinary Clinic Drayton High Road integrates dependable veterinary expertise with regional awareness to perform a vital function in maintaining pet health throughout Norfolk. The team maintains a reputation for composed professional conduct combined with consistent execution. Willow Veterinary Clinic Drayton High Road leverages its intricate knowledge of Norwich pet wellness trends and medical needs to provide Norfolk pet owners with durable solutions. Willow Veterinary Clinic Drayton High Road leverages its profound expertise in Norwich pet wellness trends and medical needs to assist Norfolk pet owners in finding durable solutions. Willow Veterinary Clinic Drayton High Road possesses extensive knowledge about pet wellness trends and medical needs in Norwich which enables them to assist Norfolk pet owners in finding permanent solutions. Willow Veterinary Clinic Drayton High Road employs its extensive knowledge of pet wellness trends and medical needs in Norwich to assist Norfolk pet owners in finding durable solutions. Willow Veterinary Clinic Drayton High Road possesses an intricate knowledge of Norwich pet wellness trends and medical needs which enables them to assist Norfolk owners in finding durable solutions. Willow Veterinary Clinic Drayton High Road applies its profound knowledge of Norwich pet wellness trends and medical needs to support Norfolk pet owners in finding durable solutions.
Services
Dental
Grooming
Microchipping
Surgery
Ultrasound
Vaccinations
Reviews
Aidan Foley
19 May 2025
REPORT
Please note that this review is for the sister practice on Thorpe Road. Perhaps they can share the love! - review as follows:
I have had two very poor experiences with the staff at this vets. On the ...
Please note that this review is for the sister practice on Thorpe Road. Perhaps they can share the love! - review as follows:
I have had two very poor experiences with the staff at this vets. On the first occasion I went to register my dog with the vet in December 2024. However, at the initial consultation the vet treated me to a hard sell of their annual pet subscription, whilst giving me a fear-mongering litany of all the different illnesses that could befall my dog, likely or not. Alone in the room with him, door shut, I was placed under great pressure to subscribe to their plan. I found the whole experience extremely unprofessional and stressful. I left without paying for the so-called 'service' I had received. Later I spoke with the receptionist, who apologised for the behaviour of the vet, and we left it at that.
Fast forward six months I have received a letter from a debt collection agency on behalf of the vet. So, I called the practice, who, it turned out, had been sending payment reminders to an incorrect email address. However, upon speaking with the practice manager in an attempt to resolve the issue, he himself was quite aggressive and made it clear that he was unwilling to acknowledge my original complaint as having any substance, and requiring me to pay the bill, which I now have. Strongly suggest going elsewhere, because in my experience they were quite unprofessional and completely unsympathetic .
Jay
7 Jun 2021
REPORT
took my dog to willows on a Friday thay did nothing to resolve his problem was charged 50 quid for absolutely nothing, then on the Saturday my dog started bleeding for his back passage had to rush him...
took my dog to willows on a Friday thay did nothing to resolve his problem was charged 50 quid for absolutely nothing, then on the Saturday my dog started bleeding for his back passage had to rush him to taverham vets which was absolutely fantastic compared to willows it cost me another 190 pounds to have his back passage drained and for some pain relief and antibiotics which willow could of done on the Friday and prolonged my dogs suffering for an extra day before it got worst, when I rang willows on the Monday to ask for a check up with a senior veterinary the receptionist was rude unpleasant unapologetic I between the grunting and I can't be bothered to listen about me having to use the out of hrs service thay failed to act accordingly the day before didn't resolved the situation I asked for their complaints procedure and nothing thay have totally ignored the request from that moment it became clear the service provided by willows wasn't of what's expected as a customer and the staff obviously need retraining on customer service handling I wouldn't recommend willows to anyone looking to register at a vets in the future.
C Harrison
16 Jul 2018
REPORT
I recently left after being with Willow on Drayton High Rd site for several years.There are a number of reasons why I have left but what has pushed me is the costs of staying.
I went to get some mor...
I recently left after being with Willow on Drayton High Rd site for several years.There are a number of reasons why I have left but what has pushed me is the costs of staying.
I went to get some more Stronghold for my cat, I was told the 6 pack was £63 when the last time I paid for it was in the late £40's. When I questioned the massive increase, I was told that it was nothing to do with them, it was the manufactures. I was told it may me cheaper to go online. So, I went online which is much cheaper but you need to get a prescription. Therefore, I returned and was told that they charge £18.50 for each prescription which can only be used once. This meant that it would be more expensive to buy online!
On going a couple of miles up the road to a much larger well known vets, the stronghold price was £49.00. They also charged £8.50 for a prescription which could be used many times for up to a year!
Unsurprisingly, I have moved to this new vets, even though they are further away. Plus they were able to offer key hole surgery for my dog which Willow told me they don't do.
When I joined Willow Vets in Hellesdon it appeared to be small, friendly, and the main Geordie Vet was brilliant and had excellent common sense. He may have retired or be winding down, but I've not had him the last year I was there. I wasn't particularly impressed with continual conflicting advice given by other different members of staff. Also, every time I've gone into the Vets they now always try to sell you their own pet plan, even though I say no every time. It was becoming irritating.
Based on my experience, this vet group is becoming more orientated towards money. I would certainly recommend checking costs elsewhere before committing to/ or staying with them.
Trevor Cook
10 Jul 2018
REPORT
Lovely staff, very friendly and want to help. Vets are very helpful and run through everything with you.
Matthew Trower
6 Jun 2018
REPORT
Very good practice. They have always looked after our dogs. Excellent facilities and staff.
Mick Carter
20 May 2018
REPORT
They wouldn't replace my dogs microchip when it couldn't be detected - they implanted it at 8 weeks. It took a lot of arguments to get it sorted out but they did replace it in the end, after much argu...
They wouldn't replace my dogs microchip when it couldn't be detected - they implanted it at 8 weeks. It took a lot of arguments to get it sorted out but they did replace it in the end, after much arguing and annoyance that I was "such a bother to them" and it was going to cost them... Oh, a whole £1 or so at wholesale prices... I have never been back since and I would advise anyone thinking of taking their pets there to think twice. The staff are rude, the manager was completely disinterested in the safety of my dog and more interesting in making profit when I shouldn't have to pay twice in principle - a microchip is supposed to last for life...
kelvin hale
11 May 2018
REPORT
Very good vets, I've now got a puppy and they were very helpful with her, I've put her on their health plan which costs £11.99 a month.
Lauren Lawton
21 Feb 2018
REPORT
Helpful and friendly. Great facility and environment. Have a look around!
Dawn Tuttle
26 Jan 2018
REPORT
Staff are always cheerful an helpful. Not always the easiest place to get to can be very busy traffic on main road.
Steve Heppinstall
10 Jan 2018
REPORT
I don't know why this place is allowed to practice. You are an over priced rip off. I brought my cat in, you looked at her bum, her face and charged me £53 for the privilege. You did sweet F*** all fo...
I don't know why this place is allowed to practice. You are an over priced rip off. I brought my cat in, you looked at her bum, her face and charged me £53 for the privilege. You did sweet F*** all for her. As I'm on benefits you just took the p**s. Now I'm going to make sure everyone in Norfolk knows what a scam you are running. F. O. A. D.
Rachel Duncan
31 Dec 2017
REPORT
I first registered my dog here when they had a half price deal on neutering. He wasn't best pleased but the op went well and the aftercare was very good.
He's been back twice for yearly jabs, again no...
I first registered my dog here when they had a half price deal on neutering. He wasn't best pleased but the op went well and the aftercare was very good.
He's been back twice for yearly jabs, again no problems, and he split his dew claw a few months back so I took him for that. The advice given was excellent and it healed up nicely without needing to be removed.
His most recent trip in November 2017 wasn't the best as we saw a new vet, she didn't speak very good English and trying to understand her was very difficult. She was trying to explain how to check my dogs pulse and heartbeat by myself but I came out more confused than when I went in! Good old Google to the rescue.
This was a bit of a let down, I don't doubt her abilities as a vet one little bit, but it's not great when you need an interpreter to understand something which is very important.
Miguel Rios
26 Feb 2017
REPORT
This is probably the best vets in Norwich
David Neish
23 Feb 2017
REPORT
Got our cat spayed at willow vets. We are very pleased with the professional attitude.
We managed to save over 100.00 , per cat so we then told our own vets that they are just ripping people off. Ca...
Got our cat spayed at willow vets. We are very pleased with the professional attitude.
We managed to save over 100.00 , per cat so we then told our own vets that they are just ripping people off. Can't mention the vets but they are all over the uk.
I feel for these people that don't have funds that use the well known practice.
So willow vets get our business from now on.
Tanya Franklin-dewar
8 Feb 2017
REPORT
Highly recommend this vets always helpful always really good with frankie my dog .
Tracie Williams
26 Oct 2016
REPORT
Very helpful and friendly staff. Thank you. Alfie and Meg. Springer spaniels x
Gareth Wilkin
21 Oct 2016
REPORT
I took my Cat to the Chapelfield partnership in costessey and was less than satisfied particularly with the reception staffs attitude and adding extra charges.
Willow veterinary clinic was recommended...
I took my Cat to the Chapelfield partnership in costessey and was less than satisfied particularly with the reception staffs attitude and adding extra charges.
Willow veterinary clinic was recommended to me by a neighbour who then gave me a lift to join and have my cat seen.
The staff were friendly and courteous and there were no hidden charges, in fact it was cheaper.
and with the professionalism of the staff and vets and the prices i'd have to rate this Veterinary clinic with 5 /5.
Alison Whitehair
16 Sep 2016
REPORT
have used willow vet for 13 years, top friendly service, my dog had tumors and the vets claimed on his insurance so i did not have a massive bill to pay. last year our 16 year old dog got ill, willow ...
have used willow vet for 13 years, top friendly service, my dog had tumors and the vets claimed on his insurance so i did not have a massive bill to pay. last year our 16 year old dog got ill, willow vet treated him so well, unfortunately we took him to vets one last time, treated him so well, gave us time and support to say goodbye. they are top class. Amazing team. Would never go anywhere else.
Ross Clark
28 Aug 2016
REPORT
Great friendly staff. Always look after my cats really well.
Karen Jones
27 Aug 2016
REPORT
They have looked aftery dogs for the last 15 years I had millie put down a few weeks ago they looked after her so well and her ashes are in the garden at willow we say hello to her every time we go pa...
They have looked aftery dogs for the last 15 years I had millie put down a few weeks ago they looked after her so well and her ashes are in the garden at willow we say hello to her every time we go past thank you so much xxx
Brian Emeney
30 Apr 2016
REPORT
Always friendly and helpful. Easy to get an appointment too.
Sarah Bell
23 Mar 2016
REPORT
I have been using Willow Vets for 8 years, the have looked after and treated all my cats (including a couple of strays). I have nothing but praise for The Vets, Nurses, Assistants and definitely not f...
I have been using Willow Vets for 8 years, the have looked after and treated all my cats (including a couple of strays). I have nothing but praise for The Vets, Nurses, Assistants and definitely not forgetting the always kind and helpful Receptionists. They have seen me and my cats through good times and bad times. Highly recommended
Eugene Reid
17 Feb 2016
REPORT
Most of the staff are really nice,one of the senior vets is very judgemental (if your on PDSA scheme)I think he expects you to dress in rags and god forbid if you drive a car. In my opinion you get se...
Most of the staff are really nice,one of the senior vets is very judgemental (if your on PDSA scheme)I think he expects you to dress in rags and god forbid if you drive a car. In my opinion you get second rate treatment if on PDSA. TWO years ago one of the vets there wanted to euthanise my dog,after not giving proper treatment, took him to another vets and 3 days later had him back home. They were very annoyed that I took him to other vets as on PDSA you should get all treatment with them (willows)and wanted to kick me off the PDSA for saving my dogs life. The practice manager is an ignorant IDIOT you know who you are.... So PDSA CLIENTS BEWARE
ascanio romanelliascanio
6 Mar 2013
REPORT
I have been going to this surgery for over a year now and they are simply outstanding. The level of care is second to none and they will do their very best to help with the pets best interest always.
...
I have been going to this surgery for over a year now and they are simply outstanding. The level of care is second to none and they will do their very best to help with the pets best interest always.
Well done all and thank you so much.
A Google User
24 Nov 2010
REPORT
We had a bit of a mix up when i first registered as my appointment hadnt been booked in, but the staff were very helpful and made sure we got seen. I've since called with various (probably silly) ques...
We had a bit of a mix up when i first registered as my appointment hadnt been booked in, but the staff were very helpful and made sure we got seen. I've since called with various (probably silly) questions and have always received a reassuring and warm response. My puppy has so far loved the vets he has seen though I'm sure that will change when he is old enough to be "done"!
Book an Appointment
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+44 1603 411520
FAQs
Where is Willow Veterinary Clinic Drayton High Road located?
Willow Veterinary Clinic Drayton High Road is located at 323 Drayton High Rd, NULL, Norwich,NULL NR6 5AA. It's easily accessible to pet owners in the Norwich area and surrounding communities.
What are the opening hours for Willow Veterinary Clinic Drayton High Road?
Willow Veterinary Clinic Drayton High Road is openMonday 08:00 AM - 18:30 PM, Tuesday 08:00 AM - 18:30 PM, Wednesday 08:00 AM - 18:30 PM, Thursday 08:00 AM - 18:30 PM, Friday 08:00 AM - 18:30 PM. On Saturdays, it's open 08:30 AM to 13:00 PM. It is closed on Sundays.
Is Willow Veterinary Clinic Drayton High Road open on Saturdays?
Yes, Willow Veterinary Clinic Drayton High Road is open on Saturdays. Their Saturday hours are 08:30AM to 13:00 PM.
Is Willow Veterinary Clinic Drayton High Road open on Sundays?
No, Willow Veterinary Clinic Drayton High Road is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Willow Veterinary Clinic Drayton High Road?
You can book an appointment online with Willow Veterinary Clinic Drayton High Road via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Willow Veterinary Clinic Drayton High Road offer?
Willow Veterinary Clinic Drayton High Road in Norwich offers a range of veterinary services, including Dental, Grooming, Microchipping, Surgery, Ultrasound. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Willow Veterinary Clinic Drayton High Road offer vaccinations for pets?
Yes, Willow Veterinary Clinic Drayton High Road provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Norwich clinic.
Does Willow Veterinary Clinic Drayton High Road offer pet dental care?
Absolutely. Willow Veterinary Clinic Drayton High Road offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Willow Veterinary Clinic Drayton High Road?
Willow Veterinary Clinic Drayton High Road does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Norwich.
Do they perform spay/neuter surgeries at Willow Veterinary Clinic Drayton High Road?
Willow Veterinary Clinic Drayton High Road provides spaying and neutering services for pets. Their veterinary team in Norwich has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Willow Veterinary Clinic Drayton High Road microchip my pet?
Yes, Willow Veterinary Clinic Drayton High Road offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
08:00AM-18:30PM
Tuesday
Tue
08:00AM-18:30PM
Wednesday
Wed
08:00AM-18:30PM
Thursday
Thu
08:00AM-18:30PM
Friday
Fri
08:00AM-18:30PM
Saturday
Sat
08:30AM-13:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Willow Veterinary Clinic Drayton High Road
Norwich, Norfolk
General Info
Willow Veterinary Clinic Drayton High Road in Norwich provides routine and advanced veterinary services to meet the changing needs of companion animals. The clinic provides assistance for pets at every life stage by offering guidance that covers nutritional needs dental health support behavioral consultations and post-operative recovery. The facility they operate possesses diagnostic capabilities which deliver timely insights whenever pets begin to show signs of illness. Pet parents in Norwich frequently seek assistance from Willow Veterinary Clinic Drayton High Road for complex cases involving chronic illness management unexpected injuries and mobility problems. The clinic ensures consistent care delivery while maintaining robust communication across all treatment stages. Willow Veterinary Clinic Drayton High Road integrates dependable veterinary expertise with regional awareness to perform a vital function in maintaining pet health throughout Norfolk. The team maintains a reputation for composed professional conduct combined with consistent execution. Willow Veterinary Clinic Drayton High Road leverages its intricate knowledge of Norwich pet wellness trends and medical needs to provide Norfolk pet owners with durable solutions. Willow Veterinary Clinic Drayton High Road leverages its profound expertise in Norwich pet wellness trends and medical needs to assist Norfolk pet owners in finding durable solutions. Willow Veterinary Clinic Drayton High Road possesses extensive knowledge about pet wellness trends and medical needs in Norwich which enables them to assist Norfolk pet owners in finding permanent solutions. Willow Veterinary Clinic Drayton High Road employs its extensive knowledge of pet wellness trends and medical needs in Norwich to assist Norfolk pet owners in finding durable solutions. Willow Veterinary Clinic Drayton High Road possesses an intricate knowledge of Norwich pet wellness trends and medical needs which enables them to assist Norfolk owners in finding durable solutions. Willow Veterinary Clinic Drayton High Road applies its profound knowledge of Norwich pet wellness trends and medical needs to support Norfolk pet owners in finding durable solutions.
Business Hours
Monday
08:00AM-18:30PM
Tuesday
08:00AM-18:30PM
Wednesday
08:00AM-18:30PM
Thursday
08:00AM-18:30PM
Friday
08:00AM-18:30PM
Saturday
08:30AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental
Grooming
Microchipping
Surgery
Ultrasound
Vaccinations
Reviews
Aidan Foley
19 May 2025
Please note that this review is for the sister practice on Thorpe Road. Perhaps they can share the love! - review as follows:
I have had two very poor experiences with the staff at this vets. On the ...
Please note that this review is for the sister practice on Thorpe Road. Perhaps they can share the love! - review as follows:
I have had two very poor experiences with the staff at this vets. On the first occasion I went to register my dog with the vet in December 2024. However, at the initial consultation the vet treated me to a hard sell of their annual pet subscription, whilst giving me a fear-mongering litany of all the different illnesses that could befall my dog, likely or not. Alone in the room with him, door shut, I was placed under great pressure to subscribe to their plan. I found the whole experience extremely unprofessional and stressful. I left without paying for the so-called 'service' I had received. Later I spoke with the receptionist, who apologised for the behaviour of the vet, and we left it at that.
Fast forward six months I have received a letter from a debt collection agency on behalf of the vet. So, I called the practice, who, it turned out, had been sending payment reminders to an incorrect email address. However, upon speaking with the practice manager in an attempt to resolve the issue, he himself was quite aggressive and made it clear that he was unwilling to acknowledge my original complaint as having any substance, and requiring me to pay the bill, which I now have. Strongly suggest going elsewhere, because in my experience they were quite unprofessional and completely unsympathetic .
Jay
7 Jun 2021
took my dog to willows on a Friday thay did nothing to resolve his problem was charged 50 quid for absolutely nothing, then on the Saturday my dog started bleeding for his back passage had to rush him...
took my dog to willows on a Friday thay did nothing to resolve his problem was charged 50 quid for absolutely nothing, then on the Saturday my dog started bleeding for his back passage had to rush him to taverham vets which was absolutely fantastic compared to willows it cost me another 190 pounds to have his back passage drained and for some pain relief and antibiotics which willow could of done on the Friday and prolonged my dogs suffering for an extra day before it got worst, when I rang willows on the Monday to ask for a check up with a senior veterinary the receptionist was rude unpleasant unapologetic I between the grunting and I can't be bothered to listen about me having to use the out of hrs service thay failed to act accordingly the day before didn't resolved the situation I asked for their complaints procedure and nothing thay have totally ignored the request from that moment it became clear the service provided by willows wasn't of what's expected as a customer and the staff obviously need retraining on customer service handling I wouldn't recommend willows to anyone looking to register at a vets in the future.
C Harrison
16 Jul 2018
I recently left after being with Willow on Drayton High Rd site for several years.There are a number of reasons why I have left but what has pushed me is the costs of staying.
I went to get some mor...
I recently left after being with Willow on Drayton High Rd site for several years.There are a number of reasons why I have left but what has pushed me is the costs of staying.
I went to get some more Stronghold for my cat, I was told the 6 pack was £63 when the last time I paid for it was in the late £40's. When I questioned the massive increase, I was told that it was nothing to do with them, it was the manufactures. I was told it may me cheaper to go online. So, I went online which is much cheaper but you need to get a prescription. Therefore, I returned and was told that they charge £18.50 for each prescription which can only be used once. This meant that it would be more expensive to buy online!
On going a couple of miles up the road to a much larger well known vets, the stronghold price was £49.00. They also charged £8.50 for a prescription which could be used many times for up to a year!
Unsurprisingly, I have moved to this new vets, even though they are further away. Plus they were able to offer key hole surgery for my dog which Willow told me they don't do.
When I joined Willow Vets in Hellesdon it appeared to be small, friendly, and the main Geordie Vet was brilliant and had excellent common sense. He may have retired or be winding down, but I've not had him the last year I was there. I wasn't particularly impressed with continual conflicting advice given by other different members of staff. Also, every time I've gone into the Vets they now always try to sell you their own pet plan, even though I say no every time. It was becoming irritating.
Based on my experience, this vet group is becoming more orientated towards money. I would certainly recommend checking costs elsewhere before committing to/ or staying with them.
Trevor Cook
10 Jul 2018
Lovely staff, very friendly and want to help. Vets are very helpful and run through everything with you.
Matthew Trower
6 Jun 2018
Very good practice. They have always looked after our dogs. Excellent facilities and staff.
Mick Carter
20 May 2018
They wouldn't replace my dogs microchip when it couldn't be detected - they implanted it at 8 weeks. It took a lot of arguments to get it sorted out but they did replace it in the end, after much argu...
They wouldn't replace my dogs microchip when it couldn't be detected - they implanted it at 8 weeks. It took a lot of arguments to get it sorted out but they did replace it in the end, after much arguing and annoyance that I was "such a bother to them" and it was going to cost them... Oh, a whole £1 or so at wholesale prices... I have never been back since and I would advise anyone thinking of taking their pets there to think twice. The staff are rude, the manager was completely disinterested in the safety of my dog and more interesting in making profit when I shouldn't have to pay twice in principle - a microchip is supposed to last for life...
kelvin hale
11 May 2018
Very good vets, I've now got a puppy and they were very helpful with her, I've put her on their health plan which costs £11.99 a month.
Lauren Lawton
21 Feb 2018
Helpful and friendly. Great facility and environment. Have a look around!
Dawn Tuttle
26 Jan 2018
Staff are always cheerful an helpful. Not always the easiest place to get to can be very busy traffic on main road.
Steve Heppinstall
10 Jan 2018
I don't know why this place is allowed to practice. You are an over priced rip off. I brought my cat in, you looked at her bum, her face and charged me £53 for the privilege. You did sweet F*** all fo...
I don't know why this place is allowed to practice. You are an over priced rip off. I brought my cat in, you looked at her bum, her face and charged me £53 for the privilege. You did sweet F*** all for her. As I'm on benefits you just took the p**s. Now I'm going to make sure everyone in Norfolk knows what a scam you are running. F. O. A. D.
Rachel Duncan
31 Dec 2017
I first registered my dog here when they had a half price deal on neutering. He wasn't best pleased but the op went well and the aftercare was very good.
He's been back twice for yearly jabs, again no...
I first registered my dog here when they had a half price deal on neutering. He wasn't best pleased but the op went well and the aftercare was very good.
He's been back twice for yearly jabs, again no problems, and he split his dew claw a few months back so I took him for that. The advice given was excellent and it healed up nicely without needing to be removed.
His most recent trip in November 2017 wasn't the best as we saw a new vet, she didn't speak very good English and trying to understand her was very difficult. She was trying to explain how to check my dogs pulse and heartbeat by myself but I came out more confused than when I went in! Good old Google to the rescue.
This was a bit of a let down, I don't doubt her abilities as a vet one little bit, but it's not great when you need an interpreter to understand something which is very important.
Miguel Rios
26 Feb 2017
This is probably the best vets in Norwich
David Neish
23 Feb 2017
Got our cat spayed at willow vets. We are very pleased with the professional attitude.
We managed to save over 100.00 , per cat so we then told our own vets that they are just ripping people off. Ca...
Got our cat spayed at willow vets. We are very pleased with the professional attitude.
We managed to save over 100.00 , per cat so we then told our own vets that they are just ripping people off. Can't mention the vets but they are all over the uk.
I feel for these people that don't have funds that use the well known practice.
So willow vets get our business from now on.
Tanya Franklin-dewar
8 Feb 2017
Highly recommend this vets always helpful always really good with frankie my dog .
Tracie Williams
26 Oct 2016
Very helpful and friendly staff. Thank you. Alfie and Meg. Springer spaniels x
Gareth Wilkin
21 Oct 2016
I took my Cat to the Chapelfield partnership in costessey and was less than satisfied particularly with the reception staffs attitude and adding extra charges.
Willow veterinary clinic was recommended...
I took my Cat to the Chapelfield partnership in costessey and was less than satisfied particularly with the reception staffs attitude and adding extra charges.
Willow veterinary clinic was recommended to me by a neighbour who then gave me a lift to join and have my cat seen.
The staff were friendly and courteous and there were no hidden charges, in fact it was cheaper.
and with the professionalism of the staff and vets and the prices i'd have to rate this Veterinary clinic with 5 /5.
Alison Whitehair
16 Sep 2016
have used willow vet for 13 years, top friendly service, my dog had tumors and the vets claimed on his insurance so i did not have a massive bill to pay. last year our 16 year old dog got ill, willow ...
have used willow vet for 13 years, top friendly service, my dog had tumors and the vets claimed on his insurance so i did not have a massive bill to pay. last year our 16 year old dog got ill, willow vet treated him so well, unfortunately we took him to vets one last time, treated him so well, gave us time and support to say goodbye. they are top class. Amazing team. Would never go anywhere else.
Ross Clark
28 Aug 2016
Great friendly staff. Always look after my cats really well.
Karen Jones
27 Aug 2016
They have looked aftery dogs for the last 15 years I had millie put down a few weeks ago they looked after her so well and her ashes are in the garden at willow we say hello to her every time we go pa...
They have looked aftery dogs for the last 15 years I had millie put down a few weeks ago they looked after her so well and her ashes are in the garden at willow we say hello to her every time we go past thank you so much xxx
Brian Emeney
30 Apr 2016
Always friendly and helpful. Easy to get an appointment too.
Sarah Bell
23 Mar 2016
I have been using Willow Vets for 8 years, the have looked after and treated all my cats (including a couple of strays). I have nothing but praise for The Vets, Nurses, Assistants and definitely not f...
I have been using Willow Vets for 8 years, the have looked after and treated all my cats (including a couple of strays). I have nothing but praise for The Vets, Nurses, Assistants and definitely not forgetting the always kind and helpful Receptionists. They have seen me and my cats through good times and bad times. Highly recommended
Eugene Reid
17 Feb 2016
Most of the staff are really nice,one of the senior vets is very judgemental (if your on PDSA scheme)I think he expects you to dress in rags and god forbid if you drive a car. In my opinion you get se...
Most of the staff are really nice,one of the senior vets is very judgemental (if your on PDSA scheme)I think he expects you to dress in rags and god forbid if you drive a car. In my opinion you get second rate treatment if on PDSA. TWO years ago one of the vets there wanted to euthanise my dog,after not giving proper treatment, took him to another vets and 3 days later had him back home. They were very annoyed that I took him to other vets as on PDSA you should get all treatment with them (willows)and wanted to kick me off the PDSA for saving my dogs life. The practice manager is an ignorant IDIOT you know who you are.... So PDSA CLIENTS BEWARE
ascanio romanelliascanio
6 Mar 2013
I have been going to this surgery for over a year now and they are simply outstanding. The level of care is second to none and they will do their very best to help with the pets best interest always.
...
I have been going to this surgery for over a year now and they are simply outstanding. The level of care is second to none and they will do their very best to help with the pets best interest always.
Well done all and thank you so much.
A Google User
24 Nov 2010
We had a bit of a mix up when i first registered as my appointment hadnt been booked in, but the staff were very helpful and made sure we got seen. I've since called with various (probably silly) ques...
We had a bit of a mix up when i first registered as my appointment hadnt been booked in, but the staff were very helpful and made sure we got seen. I've since called with various (probably silly) questions and have always received a reassuring and warm response. My puppy has so far loved the vets he has seen though I'm sure that will change when he is old enough to be "done"!
FAQs
Where is Willow Veterinary Clinic Drayton High Road located?
Willow Veterinary Clinic Drayton High Road is located at 323 Drayton High Rd, NULL, Norwich,NULL NR6 5AA. It's easily accessible to pet owners in the Norwich area and surrounding communities.
What are the opening hours for Willow Veterinary Clinic Drayton High Road?
Willow Veterinary Clinic Drayton High Road is openMonday 08:00 AM - 18:30 PM, Tuesday 08:00 AM - 18:30 PM, Wednesday 08:00 AM - 18:30 PM, Thursday 08:00 AM - 18:30 PM, Friday 08:00 AM - 18:30 PM. On Saturdays, it's open 08:30 AM to 13:00 PM. It is closed on Sundays.
Is Willow Veterinary Clinic Drayton High Road open on Saturdays?
Yes, Willow Veterinary Clinic Drayton High Road is open on Saturdays. Their Saturday hours are 08:30AM to 13:00 PM.
Is Willow Veterinary Clinic Drayton High Road open on Sundays?
No, Willow Veterinary Clinic Drayton High Road is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Willow Veterinary Clinic Drayton High Road?
You can book an appointment online with Willow Veterinary Clinic Drayton High Road via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Willow Veterinary Clinic Drayton High Road offer?
Willow Veterinary Clinic Drayton High Road in Norwich offers a range of veterinary services, including Dental, Grooming, Microchipping, Surgery, Ultrasound. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Willow Veterinary Clinic Drayton High Road offer vaccinations for pets?
Yes, Willow Veterinary Clinic Drayton High Road provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Norwich clinic.
Does Willow Veterinary Clinic Drayton High Road offer pet dental care?
Absolutely. Willow Veterinary Clinic Drayton High Road offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Willow Veterinary Clinic Drayton High Road?
Willow Veterinary Clinic Drayton High Road does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Norwich.
Do they perform spay/neuter surgeries at Willow Veterinary Clinic Drayton High Road?
Willow Veterinary Clinic Drayton High Road provides spaying and neutering services for pets. Their veterinary team in Norwich has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Willow Veterinary Clinic Drayton High Road microchip my pet?
Yes, Willow Veterinary Clinic Drayton High Road offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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