34 Reviews

Kingston Veterinary Group

Hull, North Humberside
General Info
We are based at Anlaby, Cottingham, Park Street, Beverley Road and Holderness Road, Hull and Thorngumbald. Our six surgeries have varying opening hours, please see our website for details.
Team
{{staff.biography}}
Reviews
Keith Crosby
30 Mar 2021
REPORT
We have taken our cats to Kingston Vets for 25 years and they have received exemplary treatment. I would recommend the Beverley Rd surgery to anyone.
Dr Frank Voncken
30 Mar 2021
REPORT
Unfortunately my experience with the Kingston Vets surgery on Beverley Road in Hull has been rather poor, and I will no longer be using their service. My wife was furious when she heard what happened.... Read More
Unfortunately my experience with the Kingston Vets surgery on Beverley Road in Hull has been rather poor, and I will no longer be using their service. My wife was furious when she heard what happened. I visited the Beverley Road branch on Monday 30 March with our hamster who had an eye infection, was loosing weight and had overgrown teeth as we only discovered during the weekend. We made an emergency appointment on monday morning via the Park Street Hull animal hospital - the receptionist there were very friendly and professional (as always). Only option available was the surgery on Beverley Road. Upon arrival, the receptionist could not find the appointment and after much back and forth, the appointment was confirmed by phone via Park Street. Our hamster was taken in for diagnosis and treatment. Whilst sitting in the waiting area, I could see how the vet dropped our hamster on the floor (a meter down). Shocked by this, I mentioned this to the receptionist and the apparently soon to be branch manager, the latter jumped up and went to the treatment room. After a short stay there (and sorting out her hair) she returned, but not a word or explanaition about what had happened or even an apology. Overall rather unfriendly treatment and definitively not customer oriented. The hamster returned from treatment, completely soaking wet and shivering from cold. No reasonable explanation given for this. They even did not bother to dry the shivering creature. The vet explained the treatment, and oh yes we dropped the hamster, but their is nothing wrong at all with her as we checked (stress and invisible damage caused to animal?). Oh and she dropped anyhow on the towel on the floor (which was not on the floor as I had view of the treatment room). Again no apology from the vets (?). I asked about what antibiotics the hamster would receive as some cause serious issues with small animals like hamsters, again no answer? Its clear that the Kingston Vets surgery on Beverly Road needs serious improvement (and staff training). They clearly have no or insufficient experience with handling small animals and their customer service definetively lacking. Was further not informed about treatment costs. As said, will not use the Beverly Road branch again for our smaller animals. There are definitively better and more caring/professional vets around. Read Less
Megan Thundercliffe
5 Mar 2021
REPORT
Unfortunately my experience with Kingston Vets on Beverly Road has been extremely poor, I have decided to no longer continue going there, and cancel my pet health club plan when I can. Firstly before ... Read More
Unfortunately my experience with Kingston Vets on Beverly Road has been extremely poor, I have decided to no longer continue going there, and cancel my pet health club plan when I can. Firstly before I begin my rant of the poor experience I received on 04/03/2021, I’d just like to say that Mariana who I have seen previously has been excellent, extremely kind and really informative over my cat Frankie who has experienced NUMEROUS issues due to her poor health from birth. Mariana has seen Frankie often and always been so gentle with informing me about her conditions, so I will always sing her praises! Skipping to the 4th which was yesterday, I booked an emergency appointment for Frankie due to noticing an odd tremor she randomly appeared with (because she’s always been poorly I take any out of the blue symptom as an emergency, that and I’m crazy for my cat hahaha). I was assigned a new vet which sadly I cannot remember the name off! There was him, and another woman who saw Franky together, I believe. When I came in, the bloke was extremely friendly and charismatic, which was awesome as going to the vets can be scary, right? Anyways, when he returned to break an extreme amount of news about Frankie, which included the fact she will lose her eye one day, she’s riddled with fleas, possible tape worm, and is “obviously a sick cat”. He mentioned that she was “sick” about 3 times, I asked him what he meant by this and the first couple of times he couldn’t answer me, when I asked lastly he said he wants her back for a consultation two days later, then to organise blood tests for Leukaemia. I was so anxious and overwhelmed I nearly fell off my chair, to him just glaring at me haha. His tone had clearly changed from the kind person I had met when we came in, he was patronising me about what food I feed her (dry because wet makes her sick) “well if I was a cat I know what I’d prefer” (implying I’m not giving her the nicest food), questioning if I even feed her a lot at all because she’s naturally tiny (you’d like to think after I’ve spent around £600 on vet bills you’d naturally assume I FEED her for god sakes) to then question me on why she’s riddled with fleas, implying I haven’t been giving her treatments even though I told him I do once a month, “well that’s probably why she’s shaking, I would if I was covered in fleas too”. The tone he had with me after implying my cat is sick (?) and has leukaemia just sucked, I know Frankie is just a cat but she’s my life and brings me happiness in ways you can’t imagine. The obsession isn’t healthy! So to have this vet make me feel overwhelmed feeling like I’m an unfit career, just made me cry for hours when I got home lol. Anyhoo, when the second (vet, helper?) came out, she asked me where frankies box is, I told her I had left it in the car so I could bring her in her towel to keep her warm (cos of the shaking) and her response was “eurrr well you might wanna get one cos she could run out into the road and die.” And put her head down at the desk to do some paper work. I was mortified that she’d even say that, again implying like I’m some idiot who doesn’t know how to care for my cat, obviously Frankie wouldn’t struggle out of my arms as she’s not like that, hence why I brought her in that way in the first place. I was kinda offended by this remark, I get she’s a vet so she only cares about animals at the end of the day! But that’s not how I expect to be treated at my regular vet after I’ve just been told I have an extremely “sick cat”. At the desk I begun to get into conversation with the receptionist, who was asking a couple of questions about Frankie at first, just being kind and chatty! Who eventually went on to make passive remarks about the flea treatment I’ve been using and thats why it hasn’t been working, making her ill. The other eve who made the comments to be just before about her cage was sat, and kept her head down the whole time. I left n cried (I’m an anxious person n well... just a bit of a baby haha) I thought my cat was gonna need to get put down, because it was my fault for not giving her flea treatments or wet food (like what) so I was pretty mortified and made an emergency appointment with Market Weaton vets today (the day after). Safe to say their response was extremely different, “her eye is fine, it doesn’t need removing whatsoever”, “she’s not sick at all, she just has fleas”, “we can absolutely give her the jabs” (they said at Kingston they couldn’t because she’s too SICK to handle it), but I turned the jabs down and asked them to do the blood tests instead, as the vets yesterday completely shat me up, this new vet believed it wasn’t necessary and that it was pointless as she’s visibly healthy, but will do them anyways to put mind at rest. Sooo there we go! I have no idea why they treat me this way at Kingston and I’m pretty upset as I’m a regular and I care about this silly cat more than my university studies haha, to the point where I won’t even return to see lovely Mariana as I’m quite anxious about the experience I received yesterday. The blood tests at the new vests cost around £300 but it’s worth it to make sure little Frankie is okay :) but safe to say imma be avoiding Kingston nor recommending it sadly cos they experience made me feel absolutely shit. Read Less
Review Image
Paul Shepherdson
23 Jun 2018
REPORT
Nice staff and veterinary room. Only thing is that it's a small waiting room.
iamnotagermanman
1 Jun 2018
REPORT
I would highly recommend Kingston Vets to anyone and everyone. Staff are always so helpful. All very eager to help, make a fuss of my puppy which really helps her relax while she’s there. No place bet... Read More
I would highly recommend Kingston Vets to anyone and everyone. Staff are always so helpful. All very eager to help, make a fuss of my puppy which really helps her relax while she’s there. No place better in Hull! Read Less
Josh Green
31 May 2018
REPORT
Good vets needs more than one receptionist as can get very busy
Jade
23 May 2018
REPORT
Amazing place, always super friendly and helpful! This is our vet we have used for years, they talk to you and report any concerns! I cannot praise these guys enough x they have cared for sooo many of... Read More
Amazing place, always super friendly and helpful! This is our vet we have used for years, they talk to you and report any concerns! I cannot praise these guys enough x they have cared for sooo many of our pets, who always get plenty of love and cuddles from the staff, even when they stink so much we had to evacuate to another room, the dog that is! Read Less
Susan Brown
23 Apr 2018
REPORT
We've had fantastic care here. Always friendly and even my dog doesn't mind too much!
Louisa Lewis
13 Apr 2018
REPORT
I've been bringing my pets to Kingston vets for over 10yrs. The staff are welcoming, friendly and very helpful. I would recommend this vets to any animal lover😊
Paul Langfield
28 Jan 2018
REPORT
Weve always taken all of our pets here and will continue to do so, the staff are very friendly and the vets are amazing and yiu can tell thet tgey are real animal lovers which to me makes all the diff... Read More
Weve always taken all of our pets here and will continue to do so, the staff are very friendly and the vets are amazing and yiu can tell thet tgey are real animal lovers which to me makes all the difference. Personally I would recommend them to anyone. Read Less
Chris Slingsby
13 Nov 2017
REPORT
Regularly take both of my cats here for yearly vaccinations and check up. Has a segregated cat area to avoid stressing cats out with dogs. There is onsite parking but it is limited and a little tight... Read More
Regularly take both of my cats here for yearly vaccinations and check up. Has a segregated cat area to avoid stressing cats out with dogs. There is onsite parking but it is limited and a little tight! The vets and staff are all friendly and clearly animal lovers. They are upfront with costs. During a recent visit both of my cats had to under go surgery. Costs were clearly explained and after surgery x-rays were shown detailing what had been found and what they had done to rectify the issues. Read Less
Coral Betting
24 Oct 2017
REPORT
Took nipper the dog for his first vaccines and a talk about him.. was fantastic how helpful and friendly the staff are! Could not fault the place nor even think of a bad word to say.. it's so good act... Read More
Took nipper the dog for his first vaccines and a talk about him.. was fantastic how helpful and friendly the staff are! Could not fault the place nor even think of a bad word to say.. it's so good actually nipper slept for most of it which shows how calm and friendly it is. The pet health club is a great idea and value for money ! 5star Read Less
Amedo Craven
22 May 2017
REPORT
Really friendly and put our dog at ease
Steve Kinsley
22 Apr 2017
REPORT
All staff are great , had great care for my Harvey when he really did need help, thank you
Jackie L
2 Feb 2017
REPORT
I've been using Kingston Vets for many years & have always found them to be very helpful, knowledgeable and caring. Can recommend with confidence.
Tarry Kay
18 Jan 2017
REPORT
My family have visited kingston vets in a few forms over the years, and have always been treated with kindness and dignity. Most recently I rushed to Park St with my injured tom cat, Fuzzio, both of ... Read More
My family have visited kingston vets in a few forms over the years, and have always been treated with kindness and dignity. Most recently I rushed to Park St with my injured tom cat, Fuzzio, both of us in an extremely panicked state. The level of care and expertise was exemplary. We're both very grateful, thank you xoxox Read Less
Andy Stankard
5 Jan 2017
REPORT
We have a lovely rabbit called Luther. Luther went into gut stasis and also had problems with his lungs. The prognosis was very poor and we did not feel he would be around for Christmas. Not only d... Read More
We have a lovely rabbit called Luther. Luther went into gut stasis and also had problems with his lungs. The prognosis was very poor and we did not feel he would be around for Christmas. Not only did he survive but he is now very happily bonded with our latest new bunny, Lulu. We cannot thank the staff at Kingston enough for their excellent care and dedication. It has been very evident that they keep up to date with new developments/learning and research into rabbit welfare and that they themselves are pioneers. We have used Kingston vets for around seven years now and it was also very obvious from our previous rabbits when they came home from Kingston Vets that they had been extremely well looked after and fussed over as they were bouncing about with happiness. We would absolutely recommend Kingston Vets to anybody who loves rabbits. Not all vets are clued up on rabbits so this recommendation is not made lightly, we will be liaising with the Rabbit Welfare Association with a view to seeking these vets are placed on their approved list. Read Less
Natalie Bennett
20 Dec 2016
REPORT
My husband and I were very touched at the sympathy card we received this morning from Barbara, Angie and Margaret from the Cottingham surgery after the loss of our beloved cat, Roy.
Shannon McNeil
18 Dec 2016
REPORT
Very good vets, always nice to patients and their pets. A bit pricey on some things but don't really tell you how much things will cost on there website.
Hev Buttle
29 Nov 2016
REPORT
This is an excellent Vets and the staff are always helpful! On the occasions I've had to take my dog here she has always received great care, would recommend to anyone
Chantelle Elice Elvidge
27 Nov 2016
REPORT
The prices are absolutely shocking.charging the earth to Treat sick animals praying on people knowing that they will pay.nothing but greed
Gem Esders
25 Nov 2016
REPORT
Registered here a few weeks ago when I got my kitten Daisy, the staff and vets have been amazing! Very welcoming and friending and give an outstanding service would highly recommend!!!
Dev Preston
20 Nov 2016
REPORT
Dropping one star for the loss of fantastic vet Richard Jones after the practice was bought by another chain last year, this is still an excellent practice: friendly and helpful, seem to know what the... Read More
Dropping one star for the loss of fantastic vet Richard Jones after the practice was bought by another chain last year, this is still an excellent practice: friendly and helpful, seem to know what they're doing with my dog and cat. Read Less
Lynsey Maughan
13 Oct 2016
REPORT
Kingston Vets Holderness Road & Park Street are fantastic, they provide top care always, they were wonderful to our late cat Ashley right up to the end sadly and again provide the best care to our cat... Read More
Kingston Vets Holderness Road & Park Street are fantastic, they provide top care always, they were wonderful to our late cat Ashley right up to the end sadly and again provide the best care to our cat Lenny, he had a tooth out plus a heart scan yesterday and we highly recommend them :) The Pet plan is brilliant and worth the money also ' wouldn't recommend anywhere else xx Read Less
Kingsley Summers
30 Sep 2016
REPORT
Sad but heart warming experience with these guys. while working in Hull this week I unfortunately came across a cat that had passed away. After asking some of the locals if they new who's it was, and ... Read More
Sad but heart warming experience with these guys. while working in Hull this week I unfortunately came across a cat that had passed away. After asking some of the locals if they new who's it was, and having no luck I contacted the surgery, They took the cat in and hope to find the owner otherwise they assured me the poor thing would be cermated. Thank you for putting anminal before profit - from this experience I highly recommend.Read Less
Tracy Escreet
13 Sep 2016
REPORT
We have been with Kingston vets for many many years and have always been happy. This summer though they have surpassed this and have been simply wonderful looking after our spaniel. From the quick rea... Read More
We have been with Kingston vets for many many years and have always been happy. This summer though they have surpassed this and have been simply wonderful looking after our spaniel. From the quick reactions from the great vet at Anlaby to the subsequent care at park street. Jarvis is recovering brilliantly and their care and patience has been outstanding. Read Less
Sue Scott
8 Sep 2016
REPORT
As a child I went with my parents to take our dogs for treatment. It was known then as Weighton's and Terry's and the only surgery they had was the one in Park Street. As an adult I take my pets to K... Read More
As a child I went with my parents to take our dogs for treatment. It was known then as Weighton's and Terry's and the only surgery they had was the one in Park Street. As an adult I take my pets to Kingston Vets. At first, when David Terry sold the practice I was concerned about the quality of care given to my pets. I didn't need to be. All the staff are terrific. They explain things in a simple way and not bombard you with technical terms. They clearly have a passion and love for animals which comes across in the treatment room. I will not take my animals to any other vet. I highly recommend Kingston Vets to any one who is searching for people to care for their pet for the first time. They really are amazing Read Less
Laura Harrison
13 Aug 2016
REPORT
We moved to Kingston vets around a year ago after we heard from family and colleagues how friendly & helpful the staff are and how clean the surgery always are. Whilst we wearnt unhappy with our previ... Read More
We moved to Kingston vets around a year ago after we heard from family and colleagues how friendly & helpful the staff are and how clean the surgery always are. Whilst we wearnt unhappy with our previous vets we didn't feel we got the same experience we had been told about at Kingston vets. Upon registering we were not disappointed and our pets l were greeted and welcomed. In the last 6 months we have had increased communication and appointments with the surgery for various reasons. We sadly lost our eldest dog 5 months ago after an accident and rushed her straight to the surgery who were accommodating, reacted at light speed and were amazing and helpful throughout. The week following this our 6 month old puppy had an appointment to be spayed, all the staff were aware of our situation and again made us feel at ease and were very helpful and supportive. We now have another puppy who as been spayed by the surgery who have be again helpful, informative and caring at all times. Our first experience with the 24hr service at park street was recently and again all staff were brilliant. Whilst with our previous vets we were lucky enough to only have been for annual injections I cannot imagine that the last 6 months of very regular visits would have been the same if our dogs had not been cared for by the Kingston vets and nurses. The attention and care they give is amazing. I cannot recommend the staff highly enough they are all friendly, kind and knowledgeable. Nothing is too much. The customer service is fab and the surgery is always spotless. Thank you to all the staff who have helped us and kept our puppies tales wagging!Read Less
Geneva F
15 Jun 2016
REPORT
We have used Kingston Veterinary Group quite often since we got our dog, Rufus. We mainly use the Beverley Road branch but have used the Park Street branch on numerous occasions. They offer a really ... Read More
We have used Kingston Veterinary Group quite often since we got our dog, Rufus. We mainly use the Beverley Road branch but have used the Park Street branch on numerous occasions. They offer a really friendly and professional service and I always feel that Rufus is in safe hands. On several occasions they have gone above and beyond to help solve Rufus's medical mysteries and are always caring and sympathetic. We have seen numerous vets at the Beverley Road branch, who now know Rufus quite well. He absolutely adores Claire, his favourite receptionist, and she has been incredibly helpful on numerous occasions. I would totally recommend Kingston Veterinary Group without hesitation! A major benefit is that as a large practice, the vets are able to discuss patient issues amongst themselves so you get that second, third and fourth opinion straightaway. I wouldn't trust any other veterinary surgery. Read Less
steve Tarling
5 Feb 2016
REPORT
Would never use any other vets they are spot on .
Steve Hindley
3 Feb 2016
REPORT
very pleased with the service for our little jrt bella,staff are always very friendly and helpful and will make appointments to suit your schedule,even bella looks forwards to her visits!
Jenny Palmer
2 Feb 2016
REPORT
The staff here are lovely and friendly, always very helpful when i need to change appointments with my dog, and he always is given great treatments.
Carl Gibson
26 Jan 2016
REPORT
Very friendly and polite staff.
michael allen
8 Jan 2016
REPORT
Used this vets a few times Love it
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
01482 854422
642 Beverley Road
Hull North Humberside HU6 7JH
Business Hours
Monday
Mon
09:00AM-11:00AM
Tuesday
Tue
09:00AM-11:00AM
Wednesday
Wed
09:00AM-11:00AM
Thursday
Thu
09:00AM-11:00AM
Friday
Fri
09:00AM-11:00AM
Saturday
Sat
09:00AM-12:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Kingston Veterinary Group

Hull, North Humberside
(34)
642 Beverley Road
Hull North Humberside HU6 7JH
{{getDateMonth(date)}}
{{getDateDay(date)}}th
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}}
None Available
{{getDateMonth(date)}}
{{getDateDay(date)}}th
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}}
None Available
Online booking unavailable
Please call
We are based at Anlaby, Cottingham, Park Street, Beverley Road and Holderness Road, Hull and Thorngumbald. Our six surgeries have varying opening hours, please see our website for details.
Monday
09:00AM-11:00AM
Tuesday
09:00AM-11:00AM
Wednesday
09:00AM-11:00AM
Thursday
09:00AM-11:00AM
Friday
09:00AM-11:00AM
Saturday
09:00AM-12:00PM
{{staff.biography}}
Keith Crosby
30 Mar 2021
REPORT
We have taken our cats to Kingston Vets for 25 years and they have received exemplary treatment. I would recommend the Beverley Rd surgery to anyone.
Dr Frank Voncken
30 Mar 2021
REPORT
Unfortunately my experience with the Kingston Vets surgery on Beverley Road in Hull has been rather poor, and I will no longer be using their service. My wife was furious when she heard what happened.... Read More
Unfortunately my experience with the Kingston Vets surgery on Beverley Road in Hull has been rather poor, and I will no longer be using their service. My wife was furious when she heard what happened. I visited the Beverley Road branch on Monday 30 March with our hamster who had an eye infection, was loosing weight and had overgrown teeth as we only discovered during the weekend. We made an emergency appointment on monday morning via the Park Street Hull animal hospital - the receptionist there were very friendly and professional (as always). Only option available was the surgery on Beverley Road. Upon arrival, the receptionist could not find the appointment and after much back and forth, the appointment was confirmed by phone via Park Street. Our hamster was taken in for diagnosis and treatment. Whilst sitting in the waiting area, I could see how the vet dropped our hamster on the floor (a meter down). Shocked by this, I mentioned this to the receptionist and the apparently soon to be branch manager, the latter jumped up and went to the treatment room. After a short stay there (and sorting out her hair) she returned, but not a word or explanaition about what had happened or even an apology. Overall rather unfriendly treatment and definitively not customer oriented. The hamster returned from treatment, completely soaking wet and shivering from cold. No reasonable explanation given for this. They even did not bother to dry the shivering creature. The vet explained the treatment, and oh yes we dropped the hamster, but their is nothing wrong at all with her as we checked (stress and invisible damage caused to animal?). Oh and she dropped anyhow on the towel on the floor (which was not on the floor as I had view of the treatment room). Again no apology from the vets (?). I asked about what antibiotics the hamster would receive as some cause serious issues with small animals like hamsters, again no answer? Its clear that the Kingston Vets surgery on Beverly Road needs serious improvement (and staff training). They clearly have no or insufficient experience with handling small animals and their customer service definetively lacking. Was further not informed about treatment costs. As said, will not use the Beverly Road branch again for our smaller animals. There are definitively better and more caring/professional vets around. Read Less
Megan Thundercliffe
5 Mar 2021
REPORT
Unfortunately my experience with Kingston Vets on Beverly Road has been extremely poor, I have decided to no longer continue going there, and cancel my pet health club plan when I can. Firstly before ... Read More
Unfortunately my experience with Kingston Vets on Beverly Road has been extremely poor, I have decided to no longer continue going there, and cancel my pet health club plan when I can. Firstly before I begin my rant of the poor experience I received on 04/03/2021, I’d just like to say that Mariana who I have seen previously has been excellent, extremely kind and really informative over my cat Frankie who has experienced NUMEROUS issues due to her poor health from birth. Mariana has seen Frankie often and always been so gentle with informing me about her conditions, so I will always sing her praises! Skipping to the 4th which was yesterday, I booked an emergency appointment for Frankie due to noticing an odd tremor she randomly appeared with (because she’s always been poorly I take any out of the blue symptom as an emergency, that and I’m crazy for my cat hahaha). I was assigned a new vet which sadly I cannot remember the name off! There was him, and another woman who saw Franky together, I believe. When I came in, the bloke was extremely friendly and charismatic, which was awesome as going to the vets can be scary, right? Anyways, when he returned to break an extreme amount of news about Frankie, which included the fact she will lose her eye one day, she’s riddled with fleas, possible tape worm, and is “obviously a sick cat”. He mentioned that she was “sick” about 3 times, I asked him what he meant by this and the first couple of times he couldn’t answer me, when I asked lastly he said he wants her back for a consultation two days later, then to organise blood tests for Leukaemia. I was so anxious and overwhelmed I nearly fell off my chair, to him just glaring at me haha. His tone had clearly changed from the kind person I had met when we came in, he was patronising me about what food I feed her (dry because wet makes her sick) “well if I was a cat I know what I’d prefer” (implying I’m not giving her the nicest food), questioning if I even feed her a lot at all because she’s naturally tiny (you’d like to think after I’ve spent around £600 on vet bills you’d naturally assume I FEED her for god sakes) to then question me on why she’s riddled with fleas, implying I haven’t been giving her treatments even though I told him I do once a month, “well that’s probably why she’s shaking, I would if I was covered in fleas too”. The tone he had with me after implying my cat is sick (?) and has leukaemia just sucked, I know Frankie is just a cat but she’s my life and brings me happiness in ways you can’t imagine. The obsession isn’t healthy! So to have this vet make me feel overwhelmed feeling like I’m an unfit career, just made me cry for hours when I got home lol. Anyhoo, when the second (vet, helper?) came out, she asked me where frankies box is, I told her I had left it in the car so I could bring her in her towel to keep her warm (cos of the shaking) and her response was “eurrr well you might wanna get one cos she could run out into the road and die.” And put her head down at the desk to do some paper work. I was mortified that she’d even say that, again implying like I’m some idiot who doesn’t know how to care for my cat, obviously Frankie wouldn’t struggle out of my arms as she’s not like that, hence why I brought her in that way in the first place. I was kinda offended by this remark, I get she’s a vet so she only cares about animals at the end of the day! But that’s not how I expect to be treated at my regular vet after I’ve just been told I have an extremely “sick cat”. At the desk I begun to get into conversation with the receptionist, who was asking a couple of questions about Frankie at first, just being kind and chatty! Who eventually went on to make passive remarks about the flea treatment I’ve been using and thats why it hasn’t been working, making her ill. The other eve who made the comments to be just before about her cage was sat, and kept her head down the whole time. I left n cried (I’m an anxious person n well... just a bit of a baby haha) I thought my cat was gonna need to get put down, because it was my fault for not giving her flea treatments or wet food (like what) so I was pretty mortified and made an emergency appointment with Market Weaton vets today (the day after). Safe to say their response was extremely different, “her eye is fine, it doesn’t need removing whatsoever”, “she’s not sick at all, she just has fleas”, “we can absolutely give her the jabs” (they said at Kingston they couldn’t because she’s too SICK to handle it), but I turned the jabs down and asked them to do the blood tests instead, as the vets yesterday completely shat me up, this new vet believed it wasn’t necessary and that it was pointless as she’s visibly healthy, but will do them anyways to put mind at rest. Sooo there we go! I have no idea why they treat me this way at Kingston and I’m pretty upset as I’m a regular and I care about this silly cat more than my university studies haha, to the point where I won’t even return to see lovely Mariana as I’m quite anxious about the experience I received yesterday. The blood tests at the new vests cost around £300 but it’s worth it to make sure little Frankie is okay :) but safe to say imma be avoiding Kingston nor recommending it sadly cos they experience made me feel absolutely shit. Read Less
Review Image
Paul Shepherdson
23 Jun 2018
REPORT
Nice staff and veterinary room. Only thing is that it's a small waiting room.
iamnotagermanman
1 Jun 2018
REPORT
I would highly recommend Kingston Vets to anyone and everyone. Staff are always so helpful. All very eager to help, make a fuss of my puppy which really helps her relax while she’s there. No place bet... Read More
I would highly recommend Kingston Vets to anyone and everyone. Staff are always so helpful. All very eager to help, make a fuss of my puppy which really helps her relax while she’s there. No place better in Hull! Read Less
Josh Green
31 May 2018
REPORT
Good vets needs more than one receptionist as can get very busy
Jade
23 May 2018
REPORT
Amazing place, always super friendly and helpful! This is our vet we have used for years, they talk to you and report any concerns! I cannot praise these guys enough x they have cared for sooo many of... Read More
Amazing place, always super friendly and helpful! This is our vet we have used for years, they talk to you and report any concerns! I cannot praise these guys enough x they have cared for sooo many of our pets, who always get plenty of love and cuddles from the staff, even when they stink so much we had to evacuate to another room, the dog that is! Read Less
Susan Brown
23 Apr 2018
REPORT
We've had fantastic care here. Always friendly and even my dog doesn't mind too much!
Louisa Lewis
13 Apr 2018
REPORT
I've been bringing my pets to Kingston vets for over 10yrs. The staff are welcoming, friendly and very helpful. I would recommend this vets to any animal lover😊
Paul Langfield
28 Jan 2018
REPORT
Weve always taken all of our pets here and will continue to do so, the staff are very friendly and the vets are amazing and yiu can tell thet tgey are real animal lovers which to me makes all the diff... Read More
Weve always taken all of our pets here and will continue to do so, the staff are very friendly and the vets are amazing and yiu can tell thet tgey are real animal lovers which to me makes all the difference. Personally I would recommend them to anyone. Read Less
Chris Slingsby
13 Nov 2017
REPORT
Regularly take both of my cats here for yearly vaccinations and check up. Has a segregated cat area to avoid stressing cats out with dogs. There is onsite parking but it is limited and a little tight... Read More
Regularly take both of my cats here for yearly vaccinations and check up. Has a segregated cat area to avoid stressing cats out with dogs. There is onsite parking but it is limited and a little tight! The vets and staff are all friendly and clearly animal lovers. They are upfront with costs. During a recent visit both of my cats had to under go surgery. Costs were clearly explained and after surgery x-rays were shown detailing what had been found and what they had done to rectify the issues. Read Less
Coral Betting
24 Oct 2017
REPORT
Took nipper the dog for his first vaccines and a talk about him.. was fantastic how helpful and friendly the staff are! Could not fault the place nor even think of a bad word to say.. it's so good act... Read More
Took nipper the dog for his first vaccines and a talk about him.. was fantastic how helpful and friendly the staff are! Could not fault the place nor even think of a bad word to say.. it's so good actually nipper slept for most of it which shows how calm and friendly it is. The pet health club is a great idea and value for money ! 5star Read Less
Amedo Craven
22 May 2017
REPORT
Really friendly and put our dog at ease
Steve Kinsley
22 Apr 2017
REPORT
All staff are great , had great care for my Harvey when he really did need help, thank you
Jackie L
2 Feb 2017
REPORT
I've been using Kingston Vets for many years & have always found them to be very helpful, knowledgeable and caring. Can recommend with confidence.
Tarry Kay
18 Jan 2017
REPORT
My family have visited kingston vets in a few forms over the years, and have always been treated with kindness and dignity. Most recently I rushed to Park St with my injured tom cat, Fuzzio, both of ... Read More
My family have visited kingston vets in a few forms over the years, and have always been treated with kindness and dignity. Most recently I rushed to Park St with my injured tom cat, Fuzzio, both of us in an extremely panicked state. The level of care and expertise was exemplary. We're both very grateful, thank you xoxox Read Less
Andy Stankard
5 Jan 2017
REPORT
We have a lovely rabbit called Luther. Luther went into gut stasis and also had problems with his lungs. The prognosis was very poor and we did not feel he would be around for Christmas. Not only d... Read More
We have a lovely rabbit called Luther. Luther went into gut stasis and also had problems with his lungs. The prognosis was very poor and we did not feel he would be around for Christmas. Not only did he survive but he is now very happily bonded with our latest new bunny, Lulu. We cannot thank the staff at Kingston enough for their excellent care and dedication. It has been very evident that they keep up to date with new developments/learning and research into rabbit welfare and that they themselves are pioneers. We have used Kingston vets for around seven years now and it was also very obvious from our previous rabbits when they came home from Kingston Vets that they had been extremely well looked after and fussed over as they were bouncing about with happiness. We would absolutely recommend Kingston Vets to anybody who loves rabbits. Not all vets are clued up on rabbits so this recommendation is not made lightly, we will be liaising with the Rabbit Welfare Association with a view to seeking these vets are placed on their approved list. Read Less
Natalie Bennett
20 Dec 2016
REPORT
My husband and I were very touched at the sympathy card we received this morning from Barbara, Angie and Margaret from the Cottingham surgery after the loss of our beloved cat, Roy.
Shannon McNeil
18 Dec 2016
REPORT
Very good vets, always nice to patients and their pets. A bit pricey on some things but don't really tell you how much things will cost on there website.
Hev Buttle
29 Nov 2016
REPORT
This is an excellent Vets and the staff are always helpful! On the occasions I've had to take my dog here she has always received great care, would recommend to anyone
Chantelle Elice Elvidge
27 Nov 2016
REPORT
The prices are absolutely shocking.charging the earth to Treat sick animals praying on people knowing that they will pay.nothing but greed
Gem Esders
25 Nov 2016
REPORT
Registered here a few weeks ago when I got my kitten Daisy, the staff and vets have been amazing! Very welcoming and friending and give an outstanding service would highly recommend!!!
Dev Preston
20 Nov 2016
REPORT
Dropping one star for the loss of fantastic vet Richard Jones after the practice was bought by another chain last year, this is still an excellent practice: friendly and helpful, seem to know what the... Read More
Dropping one star for the loss of fantastic vet Richard Jones after the practice was bought by another chain last year, this is still an excellent practice: friendly and helpful, seem to know what they're doing with my dog and cat. Read Less
Lynsey Maughan
13 Oct 2016
REPORT
Kingston Vets Holderness Road & Park Street are fantastic, they provide top care always, they were wonderful to our late cat Ashley right up to the end sadly and again provide the best care to our cat... Read More
Kingston Vets Holderness Road & Park Street are fantastic, they provide top care always, they were wonderful to our late cat Ashley right up to the end sadly and again provide the best care to our cat Lenny, he had a tooth out plus a heart scan yesterday and we highly recommend them :) The Pet plan is brilliant and worth the money also ' wouldn't recommend anywhere else xx Read Less
Kingsley Summers
30 Sep 2016
REPORT
Sad but heart warming experience with these guys. while working in Hull this week I unfortunately came across a cat that had passed away. After asking some of the locals if they new who's it was, and ... Read More
Sad but heart warming experience with these guys. while working in Hull this week I unfortunately came across a cat that had passed away. After asking some of the locals if they new who's it was, and having no luck I contacted the surgery, They took the cat in and hope to find the owner otherwise they assured me the poor thing would be cermated. Thank you for putting anminal before profit - from this experience I highly recommend.Read Less
Tracy Escreet
13 Sep 2016
REPORT
We have been with Kingston vets for many many years and have always been happy. This summer though they have surpassed this and have been simply wonderful looking after our spaniel. From the quick rea... Read More
We have been with Kingston vets for many many years and have always been happy. This summer though they have surpassed this and have been simply wonderful looking after our spaniel. From the quick reactions from the great vet at Anlaby to the subsequent care at park street. Jarvis is recovering brilliantly and their care and patience has been outstanding. Read Less
Sue Scott
8 Sep 2016
REPORT
As a child I went with my parents to take our dogs for treatment. It was known then as Weighton's and Terry's and the only surgery they had was the one in Park Street. As an adult I take my pets to K... Read More
As a child I went with my parents to take our dogs for treatment. It was known then as Weighton's and Terry's and the only surgery they had was the one in Park Street. As an adult I take my pets to Kingston Vets. At first, when David Terry sold the practice I was concerned about the quality of care given to my pets. I didn't need to be. All the staff are terrific. They explain things in a simple way and not bombard you with technical terms. They clearly have a passion and love for animals which comes across in the treatment room. I will not take my animals to any other vet. I highly recommend Kingston Vets to any one who is searching for people to care for their pet for the first time. They really are amazing Read Less
Laura Harrison
13 Aug 2016
REPORT
We moved to Kingston vets around a year ago after we heard from family and colleagues how friendly & helpful the staff are and how clean the surgery always are. Whilst we wearnt unhappy with our previ... Read More
We moved to Kingston vets around a year ago after we heard from family and colleagues how friendly & helpful the staff are and how clean the surgery always are. Whilst we wearnt unhappy with our previous vets we didn't feel we got the same experience we had been told about at Kingston vets. Upon registering we were not disappointed and our pets l were greeted and welcomed. In the last 6 months we have had increased communication and appointments with the surgery for various reasons. We sadly lost our eldest dog 5 months ago after an accident and rushed her straight to the surgery who were accommodating, reacted at light speed and were amazing and helpful throughout. The week following this our 6 month old puppy had an appointment to be spayed, all the staff were aware of our situation and again made us feel at ease and were very helpful and supportive. We now have another puppy who as been spayed by the surgery who have be again helpful, informative and caring at all times. Our first experience with the 24hr service at park street was recently and again all staff were brilliant. Whilst with our previous vets we were lucky enough to only have been for annual injections I cannot imagine that the last 6 months of very regular visits would have been the same if our dogs had not been cared for by the Kingston vets and nurses. The attention and care they give is amazing. I cannot recommend the staff highly enough they are all friendly, kind and knowledgeable. Nothing is too much. The customer service is fab and the surgery is always spotless. Thank you to all the staff who have helped us and kept our puppies tales wagging!Read Less
Geneva F
15 Jun 2016
REPORT
We have used Kingston Veterinary Group quite often since we got our dog, Rufus. We mainly use the Beverley Road branch but have used the Park Street branch on numerous occasions. They offer a really ... Read More
We have used Kingston Veterinary Group quite often since we got our dog, Rufus. We mainly use the Beverley Road branch but have used the Park Street branch on numerous occasions. They offer a really friendly and professional service and I always feel that Rufus is in safe hands. On several occasions they have gone above and beyond to help solve Rufus's medical mysteries and are always caring and sympathetic. We have seen numerous vets at the Beverley Road branch, who now know Rufus quite well. He absolutely adores Claire, his favourite receptionist, and she has been incredibly helpful on numerous occasions. I would totally recommend Kingston Veterinary Group without hesitation! A major benefit is that as a large practice, the vets are able to discuss patient issues amongst themselves so you get that second, third and fourth opinion straightaway. I wouldn't trust any other veterinary surgery. Read Less
steve Tarling
5 Feb 2016
REPORT
Would never use any other vets they are spot on .
Steve Hindley
3 Feb 2016
REPORT
very pleased with the service for our little jrt bella,staff are always very friendly and helpful and will make appointments to suit your schedule,even bella looks forwards to her visits!
Jenny Palmer
2 Feb 2016
REPORT
The staff here are lovely and friendly, always very helpful when i need to change appointments with my dog, and he always is given great treatments.
Carl Gibson
26 Jan 2016
REPORT
Very friendly and polite staff.
michael allen
8 Jan 2016
REPORT
Used this vets a few times Love it
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know