The Haven Veterinary Group
Hull, North Humberside
General Info
The origins of Haven trace back over 100 years in Patrington and later Hedon as a primarily large animal practice. Nowadays, there is a mixed practice at Hedon and a small animal practice at Holderness Road.
Open Mon - Fri at both branches 9am - 6.30pm
Sat 10-11 at Hedon
Sat, Sun and Bank Hols at 684 Holderness and an out of hours service available.
Open Mon - Fri at both branches 9am - 6.30pm
Sat 10-11 at Hedon
Sat, Sun and Bank Hols at 684 Holderness and an out of hours service available.
Reviews
Katie Revell
3 Oct 2019
REPORT
Charged £70.00 for a flea treatment which they didn't administer due to our pooch been too stressed. £35.00 for a consultation on what? I told them she needed a flea treatment. The vet felt Ruby was t...
Charged £70.00 for a flea treatment which they didn't administer due to our pooch been too stressed. £35.00 for a consultation on what? I told them she needed a flea treatment. The vet felt Ruby was too stressed and advised we give it to her at home................that cost us £35.00 then the treatment itself was another £35.00. The receptionist when questioned just repeatedly barked (pun intended) thats the standard fee, thats the standard fee, thats the standard fee. Use some common sense this is disgusting and extortionate!
Jillian Waterson
26 Feb 2019
REPORT
I'm fuming with the way iv been treated by these vets. I took my dog into their surgery at the beginning of January 2019 for a castration and his cherry eye operated on. Castration went great I'm h...
I'm fuming with the way iv been treated by these vets. I took my dog into their surgery at the beginning of January 2019 for a castration and his cherry eye operated on. Castration went great I'm happy with that. But his cherry eye not happy. Ok the vet did say that maybe in time to come his cherry eye could come back back. I payed nearly £600.00 pound for the 2 operations After the operation everything was fine 4wks later his cherry eye came back. I rang the vet and thay said the vet who did gismo was on holiday so he had to see a different vet I had to pay more money for drops for his eye as it was infected. The vet said his eye would need operating on again and it would cost me £600.00 pound. I asked to speek to the vet who did gismos operation but I keep getting fobbed of no way am I paying £600.00 as it didn't cost me that at the beginning. Thay say thay care for animals no thay don't thay just care about making money.
Sarah Tripp
3 Mar 2018
REPORT
Love these vets, all the staff are so caring and friendly, the girls on the desk were so helpful when I had to rush the dog in, and Kim is an amazing exotics vet, she was wonderful with dragon and th...
Love these vets, all the staff are so caring and friendly, the girls on the desk were so helpful when I had to rush the dog in, and Kim is an amazing exotics vet, she was wonderful with dragon and the tortoise I would highly recommend the practice
Mirna Wong
17 Dec 2017
REPORT
I love this practice and the staff are always friendly, compassionate and concerned. The vets and staff always treated my wonderful beagle, Boyfriend, with dignity even when he had to go over the rai...
I love this practice and the staff are always friendly, compassionate and concerned. The vets and staff always treated my wonderful beagle, Boyfriend, with dignity even when he had to go over the rainbow bridge. The staff went above and beyond and came to our house. Thank you for your compassion and professionalism.
Lynn Massey-Davis
29 Nov 2017
REPORT
Kim put wheels on my tortoise, shares my weird love of axolotls and helped Houdini our cat to a dignified end. They are the most amazing compassionate bunch, best vets and staff ever. Thank you for ev...
Kim put wheels on my tortoise, shares my weird love of axolotls and helped Houdini our cat to a dignified end. They are the most amazing compassionate bunch, best vets and staff ever. Thank you for everything xxxx
Susan Jackson
13 May 2017
REPORT
i have been coming here for years with both dogs misty and pepper,always well looked after the staff are great and very helpful,highly recommend
Shirley Johnson
21 Apr 2017
REPORT
I love the practice my elderly dog might disagree but the staff are always friendly and concerned we been coming back and forth now for a few months and nothing is to much trouble the vets always trea...
I love the practice my elderly dog might disagree but the staff are always friendly and concerned we been coming back and forth now for a few months and nothing is to much trouble the vets always treat the dogs with dignity even when one of ours had to be put to sleep after woulds the vet left us in the room with our beloved pet until we was ready to leave so we could say our good byes
kerry mears
9 Apr 2017
REPORT
Amazing caring and very supportive, would highly recommend
Ian Heard
27 Jan 2017
REPORT
Hi just like say found the staff very helpful and frenidly
Cherrie Brayshaw
24 Nov 2016
REPORT
My dog Smudge has just today had a big operation on his leg I can't thank the vet Phillip enough for all the support care he has given to my Smudge the last year so caring and the rest of the team are...
My dog Smudge has just today had a big operation on his leg I can't thank the vet Phillip enough for all the support care he has given to my Smudge the last year so caring and the rest of the team are brilliant I always know he is in the best hands when I take him to Haven. Best vets I could have chosen to take my Smudge to. X
Julie Littlewood
22 Nov 2016
REPORT
I can't rate this Practise Highly enough, fantastic service, my last 2 emergency call outs the vets were on site with ourselves within 30 mins on each call out and provided fantastic care x
Vikki Davidson
22 Nov 2016
REPORT
fantastic place staff are lovely were great when had to let my cockateail go so nice thank you all so much
Anne Burton
9 Nov 2016
REPORT
Absolutely delighted with the help and treatment given to my little westie at the Hedon practice when she was taken ill while we were on holiday. Even now we are home they are continuing to support us...
Absolutely delighted with the help and treatment given to my little westie at the Hedon practice when she was taken ill while we were on holiday. Even now we are home they are continuing to support us in partnership with our usual vets. Thank you so much. X
Tina Kirby
8 Nov 2016
REPORT
Phill has visited our yard this morning to have a look over a new pony .. went out of his way to find all his past medical history .. vaccinated , teeth sorted , worm count .. thank you phill .. Top v...
Phill has visited our yard this morning to have a look over a new pony .. went out of his way to find all his past medical history .. vaccinated , teeth sorted , worm count .. thank you phill .. Top vet
Karen Dyson
13 Oct 2016
REPORT
David Dyson and I can't thank the Haven veterinary group (Hull) enough. Their kindness on the day Mr Tumnus was put to rest, went above and beyond our expectations. Today we got a beautiful hand writt...
David Dyson and I can't thank the Haven veterinary group (Hull) enough. Their kindness on the day Mr Tumnus was put to rest, went above and beyond our expectations. Today we got a beautiful hand written card from them expressing condolences. What a service, what wonderful staff.
Liz Winter
4 Oct 2016
REPORT
Cannot thank Philip and the Team enough for the excellent care given to Helen when she was so poorly. The card we received with your condolences on her passing meant so much. We will always be grate...
Cannot thank Philip and the Team enough for the excellent care given to Helen when she was so poorly. The card we received with your condolences on her passing meant so much. We will always be grateful.
Debbie Quigley
30 Aug 2016
REPORT
Took our poorly boy Winston to our local Haven veterinary surgery this morning in Penybanc road, Ammanford, your receptionist was FANTASTIC,excellent customer care and so so so kind to Winston, it mak...
Took our poorly boy Winston to our local Haven veterinary surgery this morning in Penybanc road, Ammanford, your receptionist was FANTASTIC,excellent customer care and so so so kind to Winston, it makes a difference DIOLCH X
Lucy Beal
19 Aug 2016
REPORT
We had to say farewell to my beloved Bobby at the ripe age of 21. Haven were fantastic and supportive. Thank you so much.
Alan Robinson
28 May 2016
REPORT
Thank you Sam and your team for the prompt and courteous service you gave us this morning when we brought our aged cat, "Boots" into your surgery. We were completely happy with your expert assessment ...
Thank you Sam and your team for the prompt and courteous service you gave us this morning when we brought our aged cat, "Boots" into your surgery. We were completely happy with your expert assessment in respect of our cat.
After removing the offending claw she seems to be much more comfortable and is doing what she does best and that is sleeping in her basket. We do understand that at her age your advice regarding her mobility issues would not warrant any surgery. Best to let her see out the rest of her life in relative comfort and we know that climbing trees will be out of the equation.
Best Regards,
Alan and Sandra Robinson.
Stephen Ramsey
14 Dec 2015
REPORT
The rating "I loved it" is inappropriate under the circumstances, but 5 definitely fits the bill. Unfortunately we had to say our goodbyes to Ronaldo, our 18 year tabby, and my wives pride and joy. T...
The rating "I loved it" is inappropriate under the circumstances, but 5 definitely fits the bill. Unfortunately we had to say our goodbyes to Ronaldo, our 18 year tabby, and my wives pride and joy. The staff at Holderness Road branch were extremely understanding and compassionate, right from making that initial phone call we had been trying to delay as long as possible As you can imagine, the thought of taking him for that final trip, and wait in the waiting room was not nice. As soon as I approached the counter I could hardly speak his name to check him in, straight away the excellent receptionist ( sorry I didn't get your name ) ushered us straight into a spare consulting room to try make things easier for everyone. Thanks to you all, Haven should be very proud of the caring compassionate staff you have working for you.. Amanda Hoe & Steve Ramsey
Neil Hookem
16 Oct 2015
REPORT
Paul Cooke
24 Sep 2015
REPORT
I would just like to take this opportunity to thank everyone at at he Hedon Haven veterinary for there kindness as we had to put our seven year old staffy "Rocky"put to sleep on Monday.This was one of...
I would just like to take this opportunity to thank everyone at at he Hedon Haven veterinary for there kindness as we had to put our seven year old staffy "Rocky"put to sleep on Monday.This was one of the hardest things i have ever had to do and still so upset by the whole thing,but the way in wich all the staff were with us was so nice.I dont know the vets name but he was so nice to us all the way through,explaining the process . He was so caring towards us and Rocky and treat him as if it was his own dog,He made what was such an awful thing to go through as comfortable as possible and was treat with compassion and respect,i thankyou all for your understanding . Bye the way we even recieved a sympothy card this morning from Haley and staff from the vets with his paw print on .How nice is that ! So thankyou all so much from the Cooke family xx
Dawn waddy
27 Aug 2015
REPORT
The vets at Haven Veterinary Group, Holderness Road, Hull, were very helpful and so caring when it came to diagnosing and looking after my cat Barney McCarthy right up until the end. Nothing was too ...
The vets at Haven Veterinary Group, Holderness Road, Hull, were very helpful and so caring when it came to diagnosing and looking after my cat Barney McCarthy right up until the end. Nothing was too much bother for any of them. A big thank you to Phillip the vet who first diagnosed Barney with Lynphoma and all the other vets who looked after him throughout his treatment.
Finally to Sam and Ruth who came down to see Barney in his last days on Sunday 23rd August 2015.
Keep up the great work.
You are all wonderful.
And not forgetting the reception staff who must see some very upset people, and have to be sympathetic.
Dawn McCarthy
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
01482 376477
Business Hours
Monday
Mon
08:30AM-18:00PM
Tuesday
Tue
08:30AM-18:00PM
Wednesday
Wed
08:30AM-18:00PM
Thursday
Thu
08:30AM-18:00PM
Friday
Fri
08:30AM-18:00PM
Saturday
Sat
08:30AM-12:00PM
Popular Hours
6a
12p
6p
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CLAIM IT HEREIncorrect information? Let us know
The Haven Veterinary Group
Hull, North Humberside
General Info
The origins of Haven trace back over 100 years in Patrington and later Hedon as a primarily large animal practice. Nowadays, there is a mixed practice at Hedon and a small animal practice at Holderness Road.
Open Mon - Fri at both branches 9am - 6.30pm
Sat 10-11 at Hedon
Sat, Sun and Bank Hols at 684 Holderness and an out of hours service available.
Open Mon - Fri at both branches 9am - 6.30pm
Sat 10-11 at Hedon
Sat, Sun and Bank Hols at 684 Holderness and an out of hours service available.
Business Hours
Monday
08:30AM-18:00PM
Tuesday
08:30AM-18:00PM
Wednesday
08:30AM-18:00PM
Thursday
08:30AM-18:00PM
Friday
08:30AM-18:00PM
Saturday
08:30AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Katie Revell
3 Oct 2019
Charged £70.00 for a flea treatment which they didn't administer due to our pooch been too stressed. £35.00 for a consultation on what? I told them she needed a flea treatment. The vet felt Ruby was t...
Charged £70.00 for a flea treatment which they didn't administer due to our pooch been too stressed. £35.00 for a consultation on what? I told them she needed a flea treatment. The vet felt Ruby was too stressed and advised we give it to her at home................that cost us £35.00 then the treatment itself was another £35.00. The receptionist when questioned just repeatedly barked (pun intended) thats the standard fee, thats the standard fee, thats the standard fee. Use some common sense this is disgusting and extortionate!
Jillian Waterson
26 Feb 2019
I'm fuming with the way iv been treated by these vets. I took my dog into their surgery at the beginning of January 2019 for a castration and his cherry eye operated on. Castration went great I'm h...
I'm fuming with the way iv been treated by these vets. I took my dog into their surgery at the beginning of January 2019 for a castration and his cherry eye operated on. Castration went great I'm happy with that. But his cherry eye not happy. Ok the vet did say that maybe in time to come his cherry eye could come back back. I payed nearly £600.00 pound for the 2 operations After the operation everything was fine 4wks later his cherry eye came back. I rang the vet and thay said the vet who did gismo was on holiday so he had to see a different vet I had to pay more money for drops for his eye as it was infected. The vet said his eye would need operating on again and it would cost me £600.00 pound. I asked to speek to the vet who did gismos operation but I keep getting fobbed of no way am I paying £600.00 as it didn't cost me that at the beginning. Thay say thay care for animals no thay don't thay just care about making money.
Sarah Tripp
3 Mar 2018
Love these vets, all the staff are so caring and friendly, the girls on the desk were so helpful when I had to rush the dog in, and Kim is an amazing exotics vet, she was wonderful with dragon and th...
Love these vets, all the staff are so caring and friendly, the girls on the desk were so helpful when I had to rush the dog in, and Kim is an amazing exotics vet, she was wonderful with dragon and the tortoise I would highly recommend the practice
Mirna Wong
17 Dec 2017
I love this practice and the staff are always friendly, compassionate and concerned. The vets and staff always treated my wonderful beagle, Boyfriend, with dignity even when he had to go over the rai...
I love this practice and the staff are always friendly, compassionate and concerned. The vets and staff always treated my wonderful beagle, Boyfriend, with dignity even when he had to go over the rainbow bridge. The staff went above and beyond and came to our house. Thank you for your compassion and professionalism.
Lynn Massey-Davis
29 Nov 2017
Kim put wheels on my tortoise, shares my weird love of axolotls and helped Houdini our cat to a dignified end. They are the most amazing compassionate bunch, best vets and staff ever. Thank you for ev...
Kim put wheels on my tortoise, shares my weird love of axolotls and helped Houdini our cat to a dignified end. They are the most amazing compassionate bunch, best vets and staff ever. Thank you for everything xxxx
Susan Jackson
13 May 2017
i have been coming here for years with both dogs misty and pepper,always well looked after the staff are great and very helpful,highly recommend
Shirley Johnson
21 Apr 2017
I love the practice my elderly dog might disagree but the staff are always friendly and concerned we been coming back and forth now for a few months and nothing is to much trouble the vets always trea...
I love the practice my elderly dog might disagree but the staff are always friendly and concerned we been coming back and forth now for a few months and nothing is to much trouble the vets always treat the dogs with dignity even when one of ours had to be put to sleep after woulds the vet left us in the room with our beloved pet until we was ready to leave so we could say our good byes
kerry mears
9 Apr 2017
Amazing caring and very supportive, would highly recommend
Ian Heard
27 Jan 2017
Hi just like say found the staff very helpful and frenidly
Cherrie Brayshaw
24 Nov 2016
My dog Smudge has just today had a big operation on his leg I can't thank the vet Phillip enough for all the support care he has given to my Smudge the last year so caring and the rest of the team are...
My dog Smudge has just today had a big operation on his leg I can't thank the vet Phillip enough for all the support care he has given to my Smudge the last year so caring and the rest of the team are brilliant I always know he is in the best hands when I take him to Haven. Best vets I could have chosen to take my Smudge to. X
Julie Littlewood
22 Nov 2016
I can't rate this Practise Highly enough, fantastic service, my last 2 emergency call outs the vets were on site with ourselves within 30 mins on each call out and provided fantastic care x
Vikki Davidson
22 Nov 2016
fantastic place staff are lovely were great when had to let my cockateail go so nice thank you all so much
Anne Burton
9 Nov 2016
Absolutely delighted with the help and treatment given to my little westie at the Hedon practice when she was taken ill while we were on holiday. Even now we are home they are continuing to support us...
Absolutely delighted with the help and treatment given to my little westie at the Hedon practice when she was taken ill while we were on holiday. Even now we are home they are continuing to support us in partnership with our usual vets. Thank you so much. X
Tina Kirby
8 Nov 2016
Phill has visited our yard this morning to have a look over a new pony .. went out of his way to find all his past medical history .. vaccinated , teeth sorted , worm count .. thank you phill .. Top v...
Phill has visited our yard this morning to have a look over a new pony .. went out of his way to find all his past medical history .. vaccinated , teeth sorted , worm count .. thank you phill .. Top vet
Karen Dyson
13 Oct 2016
David Dyson and I can't thank the Haven veterinary group (Hull) enough. Their kindness on the day Mr Tumnus was put to rest, went above and beyond our expectations. Today we got a beautiful hand writt...
David Dyson and I can't thank the Haven veterinary group (Hull) enough. Their kindness on the day Mr Tumnus was put to rest, went above and beyond our expectations. Today we got a beautiful hand written card from them expressing condolences. What a service, what wonderful staff.
Liz Winter
4 Oct 2016
Cannot thank Philip and the Team enough for the excellent care given to Helen when she was so poorly. The card we received with your condolences on her passing meant so much. We will always be grate...
Cannot thank Philip and the Team enough for the excellent care given to Helen when she was so poorly. The card we received with your condolences on her passing meant so much. We will always be grateful.
Debbie Quigley
30 Aug 2016
Took our poorly boy Winston to our local Haven veterinary surgery this morning in Penybanc road, Ammanford, your receptionist was FANTASTIC,excellent customer care and so so so kind to Winston, it mak...
Took our poorly boy Winston to our local Haven veterinary surgery this morning in Penybanc road, Ammanford, your receptionist was FANTASTIC,excellent customer care and so so so kind to Winston, it makes a difference DIOLCH X
Lucy Beal
19 Aug 2016
We had to say farewell to my beloved Bobby at the ripe age of 21. Haven were fantastic and supportive. Thank you so much.
Alan Robinson
28 May 2016
Thank you Sam and your team for the prompt and courteous service you gave us this morning when we brought our aged cat, "Boots" into your surgery. We were completely happy with your expert assessment ...
Thank you Sam and your team for the prompt and courteous service you gave us this morning when we brought our aged cat, "Boots" into your surgery. We were completely happy with your expert assessment in respect of our cat.
After removing the offending claw she seems to be much more comfortable and is doing what she does best and that is sleeping in her basket. We do understand that at her age your advice regarding her mobility issues would not warrant any surgery. Best to let her see out the rest of her life in relative comfort and we know that climbing trees will be out of the equation.
Best Regards,
Alan and Sandra Robinson.
Stephen Ramsey
14 Dec 2015
The rating "I loved it" is inappropriate under the circumstances, but 5 definitely fits the bill. Unfortunately we had to say our goodbyes to Ronaldo, our 18 year tabby, and my wives pride and joy. T...
The rating "I loved it" is inappropriate under the circumstances, but 5 definitely fits the bill. Unfortunately we had to say our goodbyes to Ronaldo, our 18 year tabby, and my wives pride and joy. The staff at Holderness Road branch were extremely understanding and compassionate, right from making that initial phone call we had been trying to delay as long as possible As you can imagine, the thought of taking him for that final trip, and wait in the waiting room was not nice. As soon as I approached the counter I could hardly speak his name to check him in, straight away the excellent receptionist ( sorry I didn't get your name ) ushered us straight into a spare consulting room to try make things easier for everyone. Thanks to you all, Haven should be very proud of the caring compassionate staff you have working for you.. Amanda Hoe & Steve Ramsey
Neil Hookem
16 Oct 2015
Paul Cooke
24 Sep 2015
I would just like to take this opportunity to thank everyone at at he Hedon Haven veterinary for there kindness as we had to put our seven year old staffy "Rocky"put to sleep on Monday.This was one of...
I would just like to take this opportunity to thank everyone at at he Hedon Haven veterinary for there kindness as we had to put our seven year old staffy "Rocky"put to sleep on Monday.This was one of the hardest things i have ever had to do and still so upset by the whole thing,but the way in wich all the staff were with us was so nice.I dont know the vets name but he was so nice to us all the way through,explaining the process . He was so caring towards us and Rocky and treat him as if it was his own dog,He made what was such an awful thing to go through as comfortable as possible and was treat with compassion and respect,i thankyou all for your understanding . Bye the way we even recieved a sympothy card this morning from Haley and staff from the vets with his paw print on .How nice is that ! So thankyou all so much from the Cooke family xx
Dawn waddy
27 Aug 2015
The vets at Haven Veterinary Group, Holderness Road, Hull, were very helpful and so caring when it came to diagnosing and looking after my cat Barney McCarthy right up until the end. Nothing was too ...
The vets at Haven Veterinary Group, Holderness Road, Hull, were very helpful and so caring when it came to diagnosing and looking after my cat Barney McCarthy right up until the end. Nothing was too much bother for any of them. A big thank you to Phillip the vet who first diagnosed Barney with Lynphoma and all the other vets who looked after him throughout his treatment.
Finally to Sam and Ruth who came down to see Barney in his last days on Sunday 23rd August 2015.
Keep up the great work.
You are all wonderful.
And not forgetting the reception staff who must see some very upset people, and have to be sympathetic.
Dawn McCarthy
Photo Gallery
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CLAIM IT HEREIncorrect information? Let us know