14 Reviews

Swale Veterinary Surgery

Richmond, North Yorkshire
Team
{{staff.biography}}
Reviews
colin white
22 Jun 2018
REPORT
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into... Read More
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into how a person feels when they lose a loved member of the family would go along way. Instead of treating all clients as a cash cow. Read Less
Echo 9970
8 Jun 2018
REPORT
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of ... Read More
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of how rude those women can be. Read Less
Chris Bell
10 Apr 2018
REPORT
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, r... Read More
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, regrettably, Wesley was too ill to save. Alex was wonderful!! Professional, empathetic and, quite simply, such a lovely person!!! Thank you so much Alex for your kindness!! Joyce and Chris Bell Read Less
Dawn O'DONNELL
3 Feb 2018
REPORT
Great vets never had better very caring vets.
Scarlett Macfarlane
24 Jan 2018
REPORT
The team are so helpful and have taken the time to get to know both my dogs which always makes visits there less stressful for them. Couldn't be happier with their service and would highly recommend.
Noreen Harrison
11 Jan 2018
REPORT
Very caring staff throughout the practice
Jane Porter
19 Aug 2017
REPORT
5 star service every time. Friendly helpful staff.
John Hall
21 May 2017
REPORT
mick hare
27 Apr 2017
REPORT
Stephen Ramsay
6 Apr 2017
REPORT
Excellent vets and a professional service
Nicola Bebb
28 Jan 2017
REPORT
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their... Read More
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their treatment of my animals and their consideration of me. Always helpful, always professionalRead Less
Sean McSherry
5 Dec 2016
REPORT
Andrew Litherland
30 May 2016
REPORT
a hanson
19 Oct 2014
REPORT
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago, Been on my mind a very long time.They were taken over recently by a big company. I have be... Read More
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago, Been on my mind a very long time.They were taken over recently by a big company. I have been much happier with Swales, Richmond (first used them when we lived over there). Swales a LOT cheaper too. anyway........ Castle vets charged me 6 per injection on top of the contents for my pony with colic. I could have administered them myself. So that is why I use swales now. Unbelieveable ! Castle also refused to lend me a muzzle to get my terrier clipped, even tho we have spent thousands there. My terrier had a stroke a month before,was under their treatment, but was was seriously overheating and very poorly . It was 8 weeks before an appointment would be available - hahahahahaha !!!! For some reason Steve perkins, who oversaw the cancerous tumour, and subsequent death, of our belove Stanley became cold and distant. Thanks mate. . I went elsewhere straight away. I then got a phone call from Castle Vets asking where Sophie was on the date eight weeks previously ??? Even now, despite making clear we want nothing to do with Castle Vets, we have had jab reminders. I was told today by another (possibly ex client) about the cost of being given "sterilised gloves" and your magic brand of cotton wool. You can get those in Boyes for nothing ! What a rip off. Sue with the blonde spiky hair should NOT be a public face !!!. She is uninterested, rude and dismissive. WHY is she employed somewhere where peole can being having terrible new about their pets ? Glad we have taken control and left. will share this on FB. it is not fair. Thankyou so much Swales - really glad to be back with a wonderful practice, and I think some of my friends will join you xxxx A Hanson." Read Less
Book an Appointment
Online booking unavailable
Please call
01748 826600
Unit 1
Richmond North Yorkshire DL10 4TB
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Swale Veterinary Surgery

Richmond, North Yorkshire
(14)
Unit 1
Richmond North Yorkshire DL10 4TB
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None Available
Online booking unavailable
Please call
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
{{staff.biography}}
colin white
22 Jun 2018
REPORT
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into... Read More
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into how a person feels when they lose a loved member of the family would go along way. Instead of treating all clients as a cash cow. Read Less
Echo 9970
8 Jun 2018
REPORT
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of ... Read More
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of how rude those women can be. Read Less
Chris Bell
10 Apr 2018
REPORT
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, r... Read More
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, regrettably, Wesley was too ill to save. Alex was wonderful!! Professional, empathetic and, quite simply, such a lovely person!!! Thank you so much Alex for your kindness!! Joyce and Chris Bell Read Less
Dawn O'DONNELL
3 Feb 2018
REPORT
Great vets never had better very caring vets.
Scarlett Macfarlane
24 Jan 2018
REPORT
The team are so helpful and have taken the time to get to know both my dogs which always makes visits there less stressful for them. Couldn't be happier with their service and would highly recommend.
Noreen Harrison
11 Jan 2018
REPORT
Very caring staff throughout the practice
Jane Porter
19 Aug 2017
REPORT
5 star service every time. Friendly helpful staff.
John Hall
21 May 2017
REPORT
mick hare
27 Apr 2017
REPORT
Stephen Ramsay
6 Apr 2017
REPORT
Excellent vets and a professional service
Nicola Bebb
28 Jan 2017
REPORT
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their... Read More
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their treatment of my animals and their consideration of me. Always helpful, always professionalRead Less
Sean McSherry
5 Dec 2016
REPORT
Andrew Litherland
30 May 2016
REPORT
a hanson
19 Oct 2014
REPORT
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago, Been on my mind a very long time.They were taken over recently by a big company. I have be... Read More
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago, Been on my mind a very long time.They were taken over recently by a big company. I have been much happier with Swales, Richmond (first used them when we lived over there). Swales a LOT cheaper too. anyway........ Castle vets charged me 6 per injection on top of the contents for my pony with colic. I could have administered them myself. So that is why I use swales now. Unbelieveable ! Castle also refused to lend me a muzzle to get my terrier clipped, even tho we have spent thousands there. My terrier had a stroke a month before,was under their treatment, but was was seriously overheating and very poorly . It was 8 weeks before an appointment would be available - hahahahahaha !!!! For some reason Steve perkins, who oversaw the cancerous tumour, and subsequent death, of our belove Stanley became cold and distant. Thanks mate. . I went elsewhere straight away. I then got a phone call from Castle Vets asking where Sophie was on the date eight weeks previously ??? Even now, despite making clear we want nothing to do with Castle Vets, we have had jab reminders. I was told today by another (possibly ex client) about the cost of being given "sterilised gloves" and your magic brand of cotton wool. You can get those in Boyes for nothing ! What a rip off. Sue with the blonde spiky hair should NOT be a public face !!!. She is uninterested, rude and dismissive. WHY is she employed somewhere where peole can being having terrible new about their pets ? Glad we have taken control and left. will share this on FB. it is not fair. Thankyou so much Swales - really glad to be back with a wonderful practice, and I think some of my friends will join you xxxx A Hanson." Read Less
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CLAIM IT HERE
Incorrect information? Let us know