I got recommended by the RSPCA(wonderful charity by the way) to use this vets and my blue cross had expired. I made an appointment for a couple of days later. I got to the vets and mr stead Told us to come through so we did and he gave my dog an injection and told us to come through to reception and he said “that will be £90 please” I’m like “EXCUSE ME?” “I’m on blue cross” he said it has expired so I said I’ll renew it. He said “oh but you have to pay for the treatment I’ve given your dog today otherwise you will never be allowed to use this surgery again” I am also on benefits. I would have been willing to pay on a monthly basis till the balance was paid off. So I was stuck and had to pay the £90 (which I thought was going to be £30 for a blue cross renewal which was an expense I can’t afford at the moment) so £90 which I paid has now put me in financial difficulty for the rest of the month I now have 3 weeks to go with very little money while big bucks (mr stead is sat in his £1m house driving his lambo at £500/hour extortionate charges) I also checked online and I can buy the medication (with vet approval) for less than £5 for 100 tablets.(why the mark up?) this is a con. How can we as humans go to the shop and spend 50p on paracetamol for a headache but if my dog gets a headache it’s £100 for 1/week worth of tablet where is the sense in that it’s a complete con for pet owners who are living on the breadline and then have to fork out half of my monthly benefits for one procedure. Read Less

Tim Stead and his staff have been caring for my red setters for the past 25 years. They are the best practice I've ever used: always caring and patient and helpful. I recommend them without reservation to all pet owners within or near York. Read Less

Amazing staff and Mr Stead is a great vet. He is down to earth and cares a great deal about animal welfare. He's not focused on grabbing money for profit and thinks about you and your pet. Have used for years and hopefully for many more. Read Less

Rang out of hours service actually thought had wrong number when the call handler said 'hey' asked him if it was actually a vet bluntly said yes. Very rude shouldn't employ people to work in an industry with no compassion when some one has a severely ill animal. No help was made at all. In fact I would never take my animal there just how the way he was wouldn't trust it one bit. Read Less

We had never met Mr stead before. I am new to York and had used a different practice. However, on Friday evening , my beloved little cairn needed emergency care. Unfortunately, she had to be put to sleep. Mr stead was so very very kind and compassionate with my lovely little daisy and my daughter and myself who had to make the dreadful decision. Thank you so very much. Not the sort of call out he would want too often on a Friday night, but thank you for your professionalism and compassion.Read Less