It's highly dissapointing for several reasons: 1) One of their vets managed to scare my dog so much, that now it doesn't want to see the facilities from miles away... 2) Lot's of excuses to keep visiting them for no obvious reason... 3) Wrong diagnosis and treatment. Read Less

Fantastic caring vets and staff. You have all been amazing with my girl (yaz). Thankyou to all even though I was a blubbering mess. The reassuring phonecalls were more than welcomed. Thankyou once again. Read Less

Took my cat and my dog down to be looked at as I had told them I had no money on the phone and could pay for the treatment when I got paid on Friday , treated them and asked to review, came in tonight and spoke to the lady on the desk and she mentioned payment told her the situation and she told me that she would go and speak to the vet and take a seat, half an hour later of sitting down she came back over and asked if my cat was eating, I said yes and the lady told me in front of the people in the waiting room that the vet won't be seeing me when she needs treatment for the mouth abscess she has, customer and pet service at its best and I will not be using them again!! Read Less

After attending a very thorough routine check up and claw clipping appointment where the vet discovered my cat may have the start of a kidney problem I was extremely impressed how quickly the blood test results were phoned through to me on the same afternoon and I would certainly recommend the service and concern of the team who dealt with me Read Less

In reply to the post below regarding the injured bat- the poor tiny animal in question- a brown long eared bat, was rushed through to our preparation room for immediate attention. On examination by one of our vets it was found to have an open fracture of its left humerus (bone sticking out through the skin) and multiple fractures of the small structural bones in the wing membrane. Unfortunately the bat had also lost a lot of blood for such a small creature and it was deemed kindest to euthanase it as it would never be able to be released back into the wild and it was unlikely to even survive an operation. We care about wildlife as we do for all animals presented to us for treatment. (The rating above is only to allow this message to be published as it will not post otherwise) Read Less

I foud a bat with a broken wing in my garden. Spoke to the national bat helpline and they said to take it to the nearst vet. On arivel I spoke to the receptionist and told het the story. It became clear why I stoped using this vwt for my pets. She snatched the box like it was apir of shues in the next sale and told me that they would put it down with out even oping the box. I was tod that bets had a duty to treat wildlife but obviously this must cost so they dont bother.Read Less

Have always taken my pets to Kenwoods for the past 25 years & cannot fault them. A big thank you to Laura & the Kenwood team for what they've done for one of my cats in the past week, am so greatful. Highly recommended! Read Less

Our family have been quite distressed for a few months as our three year old Springer Spaniel Belle has been very poorly :( Kenwood vets have helped us find out what has been wrong with Belle. After a few tests and medication Belle is now back to her springy, happy self. A big thank you to Laura and the rest of the team at Kenwoods :D Read Less

Kenwood Vets are a friendly helpful local vet who care about your pets. The service is always top notch with free and helpful advice to keep you pets happy and healthy. The open surgeries are really helpfull Highly Recommended. Read Less

Its been drawn to my attention that the defamatory review posted on this review site is still their despite assurances from Google that it would be removed. The review is not an accurate account of what happened as was part of a scheme for financial gain. Read Less

The staff at Kenwood's are just amazing, they have looked after my "Bubbles" (Babygirl) so well. A special shout out for LAURA the vet that did my cat's operation to remove a tumour the size of a small bannana. We thought hope was all lost, but she has given my cat a new leese of life!! So a massive thank you to you Laura THANK YOU XX Read Less

Sydney our 5 year old Westie has been visiting since he was a puppy and has always been very well looked after by the Kenwood team . He's not the bravest dog but the team know this and work to his strengths. Always appreciated (well by us anyway....Sydney not so much!!!!) Read Less

I can do nothing but sing the praises of John and all the staff both in dealing with my very ill 19 year old cat last year and dealing with our sickly kitten this year! All four of our cats have been there over the last 8 years and I am sad we will be moving too far to use them. Reasonably priced, very caring and all round great experience for everything from routine vaccinations through to major surgeries. Read Less

I am absolutely discusted with kenwood surgery and i will never in a million years bring another pet to this practise and i suggest no one else does either if you genrally care aabout your pets well being, i had a staffordshire bull terrier cross named snaps who was very unwell so we took him here on 18/1/14 where we saw laura perrin we told her how he could not stand on his back legs properly , how he was weeing and pooing every where , not eating or drinking and how we thought he was blind as he kept bumping into things, she weighed him, checked his temprature and heart rate and his back legs (not checking his eyes) she then told us he had arthiritis and gave us some mediacation for him. we then took him home and he started howling in the corner and panting as he was so scared. we phoned a emergancy vet (NOT KENWOOD) who saw him immediatly and told us how he was blind and had a brain tumour and how he needed to be put to sleep so he was no longer in pain and he was panting due to the trauma of going blind. the vet at kendwood should have checked him over PROPERLY! and then my boy would not have been in so much pain and he would not have been so scared , if she had of done her job PROPERLY my snaps would not have suffered for a extra 6 hours i believe this is appauling and am discusted with this veterinary surgery. i do not wish for anyone to go through what myself and mother had to go through with our snaps. i personally would like a verbal apology and written apology and something done about this vets lack interest in my boy. i do not wish for this to happen to anyone else and make any other person or animal suffer because of their lack of interest. Alex Crouch Read Less