I had my first experience last night with Northlands who were very good and agreed to see my poorly cat at short notice as i cpuldnt get him seen at our normal vets. The vet was so throrough with trying to find out what was wrong and offered lots of advice. She talked us through everything she was doing and was extremely polite. I have made the decision to register all my animals here in future for peace of mind. Couldnt fault the service. Read Less

Would not recommend on the basis of our experience, albeit some years ago. They did not advise of all treatment options and as a result our cat died. During the trauma we sought second opinion from St Peter's Vets only to find they were part of the same setup. No surgical option offered by them either. Spoke to our previous vet in London as the situation worsened. He said he would've taken out the thyroid immediately. Met with Mrs Harvey who was angry and aggressive about us having sought another opinion and questioning her. Still did not offer surgery. Have not been back to Northlands since. When cat's twin sister started experiencing the same symptoms we took her elsewhere, they operated and she happily and healthily lived another 5 years. Really disappointing to see similar experiences being reported by others. Save yourself heartache and try Vets4Pets for example. Read Less

Would like to thank all at Northlands vets for their kind & considerate manner. We lost our beloved & beautiful 15 year old Scotty, Molly just before Christmas. Unfortunately she had to be put to sleep. The staff who dealt with Molly, Mum and myself were exceptional and I would like to thank them for the lovely words in the condolences card, they summed up exactly how we felt x Read Less

Northlands veterinary hospital is one of the best vets I have visited. .my olly cat broke his leg a year ago and the help and support I got off them was outstanding. And I went in there today cause I think my cat got attacked by another cat bite wounds and they were quick to get olly in an seen. And even gave me free antibacterial soap to use. And put his meds on file till Friday when I get paid... very professional and very helpful and reassuring thanks for your outstanding care Read Less

Extremely professional with excellent communication.. I found Northlands Kettering very professional, after one of, shall I say cheaper vets in town got it wrong. Yes they are possibly a couple of quid more, but you get what you pay for. If you want to know what's wrong with your Pet then Northlands is the place to go. I really can't fault them. Read Less

My Willis became very ill unexpectedly and I rushed him in. I was seen immediately, and was treated with respect, care and patience - fair to say I was an emotional wreck. They helped with all of the insurance forms, which at the time I was too overwhelmed to fill in properly. Not only were they fantastic in an emergency, but the follow up care he's received has greatly put my mind at rest. I can't rate this practice highly enough for all they have done. Thank you :-) Read Less

Avoid at all costs - else it will cost, you and potential a life! Every time I have been with my daughter and her cat, the service has been very poor, very rude and they could not find out what is wrong with the poor little cat. We have now gone to another vets and my daughter and her can are a lot better off and is on the road to recovery. Read Less

I've been a loyal customer of northlands for a number of years . Over the years with different pets there has been numerous misdiagnosis but I have accepted its a difficult profession and no one is perfect, but I have an old cat who developed severe symptoms of illness on sat night so in desperation I phoned northlands out of hours and a rather cold response was we are closed! and after asking again the lady said "well its a 179.00 for a visit!, assuming your only in there an average of 30 mins that's a complete rip off! No discussing or sympathy. I think to be honest I only used them because they are close and to avoid stress on the cat while travelling. I will never use northlands again and advise others to be careful. Read Less

Have always taken my dogs and cats to Northlands, Rushden but after the last couple of appointments, I would not recommend. Really disappointed in the service provided today and left the vets shaking and in tears. The vet was incredibly unprofessional and rude. Would not take my dogs back to their surgery. Read Less

We have used the practice at both Kettering and Corby for several years with a number of pets both routine and emergency situations . We needed to take an elderly distressed cat into the Corby office earlier today . We were given an appointment within half an hour and seen early. The very distressed cat was seen by two vets and the problem resolved very quickly . We have always been able to rely on good , quick , sympathetic and effective treatment . I would highly recommend them . Read Less

Went to the Rockingham Road site several times and it was very good for non emergency issues. Went on another occassion and was dealt with a locum vet who did not provide good treatment to my dog's eye and eventually after several trips to the George Street site and Kettering site the eye infection was too far gone and had to be removed. It became a very expensive treatment only to be told at the end of it all the eye was probably better being removed. I have found the vets at the George Street site to be excellent and they will go above and beyond. Read Less

Just want to thank the Kettering vets so much! I found a beautiful tabby which had been hit by a car and just left in early hours of the morning. I found him cuddled and comforted the extremely poorly cat until I was able to get to the vets. The emergency vet nurse who was on call was amazing and kept me so calm on the phone, and i was able to bring him straight down to the surgery. Again she was so helpful when we arrived and was so re assuring and caring. The vet came within 2 minutes and unfortunately his injuries were too severe and was layed to rest. Both were so lovely, kind and caring to not just this poorly sole but also myself! Honestly can't thank them enough for being there! Recommend to anyone! X Read Less

I am disappointed but not surprised to read so many shocking reviews, I only wish I read them before I took my dog to this vets 2 weeks ago. My boxer was in labour and I was worried so took her to the emergency vet for help. She was X-rayed and given hormone injections and then delivered 2 healthy pups, she needed a csection to deliver the other 2 pups. I was very upset and worried about this. The nurse suggested, on s number of occasions that I could have another vet to carry out the surgery, I explained that I had no issue with the original vet. The surgery went well and all pups were fine. However, a few days later I received the invoice and had been charged an extra 149 for a second vet. Worse than that the nurse dropped one of the 2 hour pups on the hard floor from standing and the other nurse said "at least it bounced". Total lack of professionalism and insensitivity. Even worse at 13 days old that pup died, presumably due to being dropped! Totally gutted about the whole situation. I emailed the vets and got a half heated apology offering a most mortem. I emailed Friday afternoon and received s reply Tuesday night, of course the baby had been cremated by then! I have had an awful service and now have a 1300 bill to pay for the pleasure. AVOID at all costs. Dreadful service but staff who do not care.Read Less

I've waited a few weeks to write this as I did not want it to be fuelled with bias and emotion. Our family had been loyal members of Northlands Corby with our beloved golden retriever for the entirety of his 15 year life. After months of deterioration with arthritis, we had to make the heartbreaking decision to let him go to sleep. We rang the Corby branch to request a certain day that the vet could come to our house and we were told 'well we can book it in but there's only an 80% chance we will do it on that day.' 80% chance?!? We said this wasn't possible, how could we prepare ourselves for an 20% chance of it not happening? We explained this to the receptionist who stated 'well we do have other customers to see you know!' Of course I'm fully appreciative of that but I was not prepared to settle on an 80% chance. I apologised profusely (no idea why!!!) and explained I would have to approach another vet if this was the case as we had emotionally/mentally prepared ourselves for the selected day. The receptionist replied 'well if your going to do that I'll just mark him as dead on our files then shall I?' How utterly unprofessional and callous this conversation was. After 15 years of loyalty the only thing you could see was pound coins. Should your service continue in this manner, I cannot fathom the idea of recommending your services to anybody I know. I sincerely hope there are few others with this experience at what is the most difficult time in a pet owner's life.Read Less

Very poor customer services. The animal care is good and can not be poorly rated but I find sometimes the staff to be patronising The practice will not accept any discretion on the bill it must be paid in full on the day. And check the bill as they charge extra for things like rubber gloves! Read Less

I had very bad experience with Northlands Veterinary Hospital. Joseph Hill has been introducing "business models" which are completely unethical from pets and owners perspective. I am surprised how such activities are not prohibited. Vets should be regulated otherwise your pet is at risk! Read Less

unfortunately I had to use their out of our service as my 11 year old great dane had bloat. The vet kept trying to get us to operate despite him being a very old dog with rapidly progressing bloat. We told him we would rather he was put to sleep as we dont want him to suffer. Eventually the vet agreed and we were told how much it was going to cost and were told to come back the next day to pay. After receiving the receipt we noticed a charge for over 100 that had an indecipherable description, even the receiptionist couldnt tell us what it was. We were then told we needed to speak to the practice manager who wasn't in at the time. We called and visited the vets numerous times but Mr Howes was conveniently never available. Will definately not be using these again, clearly taking advantage of owners greif hoping they wont notice random charges on the bill.Read Less

Been with Northlands for a few years - I became increasingly concerned with with the allegedly 'Trained' Vets abilities -- often it seemed it was a wild guess and a prescription at and even wilder price, with my recent dealings with them - it has been a catalog of disasters which proved very expensive, thankfully their redeeming feature is their Vet Nurses who are in the job because they actually do care about animals and their owners. Now that I have moved Vets I'm happier and wealthier.Read Less