I recently had my dog put to sleep due to cancer, he was only 8 years old. The vet was more concerned in making sure he was laid on a tatty old towel on the floor than the feelings of the owner or the... Read More
I recently had my dog put to sleep due to cancer, he was only 8 years old. The vet was more concerned in making sure he was laid on a tatty old towel on the floor than the feelings of the owner or the dog at this very upsetting time. to see him treated in such an undignified way was heart breaking he deserved better. They also arranged the cremation but I had to ask who would be carrying it out, we chose a Cocker Spaniel casket for his ashes as that was his breed, when we arrived at the crematorium we found out the vet had ordered a Labrador casket, how hard is it to get that correct? Arrange the cremation yourself the people at PCS were fantastic in the way they treated my dog. I will be getting another dog and will be seeking out a different vet. everyones pet is precious and should be treated as such. Read Less
Sarah Rice-Smith
15 May 2018
REPORT
Lovely friendly staff. Very helpful
Clare Rowley
5 May 2018
REPORT
This surgery is the best place to take your fur babies, the reception staff are professional, polite and very friendly they are super helpful... the vet we saw was kind, understanding and professional... Read More
This surgery is the best place to take your fur babies, the reception staff are professional, polite and very friendly they are super helpful... the vet we saw was kind, understanding and professional I can't recommend them enough. Read Less
al davis
15 Apr 2018
REPORT
Some veterinary surgeries tend to forget that there is a lot of stress involved by both their patients and their owners. At Rhodes they do try to reassure both, while giving good advice and treatment.... Read More
Some veterinary surgeries tend to forget that there is a lot of stress involved by both their patients and their owners. At Rhodes they do try to reassure both, while giving good advice and treatment.
I am pleased to say that our pets have generally not had to make too many visits, but when necessary the staff have always been sympathetic and keen to help.
The standard of hygiene is good and the advice good and realistic. Again, some surgeries I have found lacking in both respects.
The appointment system works well enabling clients to be seen promptly, and the attention to hygiene and transference of disease to other animals a high priority. Again, sadly this is not always the case with some other local surgeries. Read Less
Chantal Bradley
11 Mar 2018
REPORT
Really good and reasonably priced veterinary surgery with very friendly staff
Nikki Hurle
15 Dec 2017
REPORT
Great vets, for once my dog was not nervous going into Rhodes (farcotton), lovely with animals and also very nice receptionist. Save money on the pet health club. All round great experience
Stephanie Boatman
30 Nov 2017
REPORT
Excellent service, been a customer for over 30 years. Highly recommended.
Thank you to all the staff for their love & support during those years & years to come.Very much appreciated!!!
Jo Wood
6 May 2017
REPORT
Lovely staff, caring and interested in the individual animal. Couldn't be more helpful when offering advice or helping with medication.
Jason Shortland
9 Apr 2017
REPORT
Always a great service and friendly. Looked after all our animals for over 20 years would not go anywhere else.
Andrea Brown
21 Feb 2017
REPORT
Excellent, very professional. Staff give such a personal experience, there's no stress involved with visits. Best Vet's ever. Lola enjoys her visits and that's why Rhodes is the best vet in the county... Read More
Excellent, very professional. Staff give such a personal experience, there's no stress involved with visits. Best Vet's ever. Lola enjoys her visits and that's why Rhodes is the best vet in the county. Read Less
Richard Keenan
18 Feb 2017
REPORT
Great customer service. Vets are excellent at wot they do and always gives you the best advice for your pets
Glenda Blackwell
17 Feb 2017
REPORT
Great vet practice. Very welcoming and even remembered my cat from previous visits.
Very knowledgeable staff and friendly atmosphere, felt like I could ask any questions without feeling stupid .
Fee... Read More
Great vet practice. Very welcoming and even remembered my cat from previous visits.
Very knowledgeable staff and friendly atmosphere, felt like I could ask any questions without feeling stupid .
Feel very happy to recommend x Read Less
Louise Stapleton
8 Feb 2017
REPORT
More than happy with your service. Dominic was fantastic with our cat, Jet. Thank you.
Sinnaj Girhu
25 Jan 2017
REPORT
Great team! Wishing you all the best from Germany!
Julie Eales
5 Jan 2017
REPORT
I have always received the best care with my budgies ,,clean ,,friendly caring staff
Matthew Alexander Johns
15 Nov 2016
REPORT
A year has passed now since I lost my dog. Which inevitably reminds me of the poor care and sense this Surgery gave her. Every anniversary I will refresh this until someone can give me a straight answ... Read More
A year has passed now since I lost my dog. Which inevitably reminds me of the poor care and sense this Surgery gave her. Every anniversary I will refresh this until someone can give me a straight answer as to what happened to her reports. Read Less
Sabrina Haynes
24 Oct 2016
REPORT
Sonya is amazing at Rhodes and I highly recommend her! She specialises in reptiles and was superb with my snake Sidney
Kat Here
14 Aug 2016
REPORT
Rhodes practice are very professional, are beloved elderly German Shepard cross had to be put down, my mum was very upset and they were very helpful and considerate. We now have a new Border Collie an... Read More
Rhodes practice are very professional, are beloved elderly German Shepard cross had to be put down, my mum was very upset and they were very helpful and considerate. We now have a new Border Collie and hoping not to need them but if we do we know he will be in safe hands :-) Read Less
Jen Jen Princess West
3 Aug 2016
REPORT
Excellent service from you guys! Have been with you for a few years now have always looked after our animals when we bring them to you. And the pet care is great xx
Sue Denton
23 Jun 2016
REPORT
My first visit to Rhodes was with my Chameleon who was very sick and sadly did not survive but everyone at Rhodes was extremely kind, understanding and compassionate. I have now registered all my exo... Read More
My first visit to Rhodes was with my Chameleon who was very sick and sadly did not survive but everyone at Rhodes was extremely kind, understanding and compassionate. I have now registered all my exotic animals, including Baby Buddy my new 3 month old Chameleon. I cannot recommend them enough, thank you so much. Read Less
Jacs Kirkland
26 May 2016
REPORT
I was disappointed today when I went in to get some Advocate for my cat,and was ignored by the 3 nurses behind the counter,eventually served by another kind nurse. I have taken my cat there for 2 yrs,... Read More
I was disappointed today when I went in to get some Advocate for my cat,and was ignored by the 3 nurses behind the counter,eventually served by another kind nurse. I have taken my cat there for 2 yrs,and my previous cat for 3 yrs but I will be taking him to another vet from now on. There is no excuse for rudeness. Read Less
Debbie Seunarayan
24 Mar 2016
REPORT
Rhodes have been vets to our pets for some time and we are always impressed by them. We recently lost our much loved Cavalier King Charles spaniel to acute leukaemia. From initial consultation, throug... Read More
Rhodes have been vets to our pets for some time and we are always impressed by them. We recently lost our much loved Cavalier King Charles spaniel to acute leukaemia. From initial consultation, through diagnosis, to palliative care; nothing was too much trouble for the team at Rhodes. The whole team were compassionate, supportive and generous with their time to us, and most importantly, our dog. Our vet was patient when explaining test results and potential options open to us, sometimes multiple times, and was supportive and understanding at every step as his illness progressed. The advice received about how to support our other dog has meant that he has adjusted well to being on his own. Even at the very end our dog was treated with respect and dignity. I can confidently highly recommend Rhodes. Read Less
Sian Knight
28 Oct 2015
REPORT
Our cat was brought in recently and we discovered that she was incredibly poorly. Although our visits didn't have a happy ending I would like to commend the staff, from the lady on reception who handl... Read More
Our cat was brought in recently and we discovered that she was incredibly poorly. Although our visits didn't have a happy ending I would like to commend the staff, from the lady on reception who handled my emotional phone calls with sympathetic tenderness to the wonderful vet who talked my daughter through the process of putting her very best friend at rest in a way she understood and wasn't frightened by. To allow her the extra time she wanted to say goodbye went above and beyond and helped immeasurably. Our situation was handled with such care and thoughtfulness, we really are grateful for the exemplary service we received and a big thank you goes to the staff that provided it. A special thank you for the card we received in the post too - a lovely touch. We were very moved by it. Read Less
Francine Moody
3 Sep 2013
REPORT
My kitties have been treated well even if puds likes to wee on me when she goes, the pet plan is excellent. I had the unfortunate experience of bringing in a poor puss who had been killed on the road ... Read More
My kitties have been treated well even if puds likes to wee on me when she goes, the pet plan is excellent. I had the unfortunate experience of bringing in a poor puss who had been killed on the road and left, they took him and even cleaned my car for me. Whats more the phone was ringing when i got home to tell me to poor little man was chipped and owners found thanking me for reuniting him with his owners. A surgery that cares thank you x Read Less
I recently had my dog put to sleep due to cancer, he was only 8 years old. The vet was more concerned in making sure he was laid on a tatty old towel on the floor than the feelings of the owner or the... Read More
I recently had my dog put to sleep due to cancer, he was only 8 years old. The vet was more concerned in making sure he was laid on a tatty old towel on the floor than the feelings of the owner or the dog at this very upsetting time. to see him treated in such an undignified way was heart breaking he deserved better. They also arranged the cremation but I had to ask who would be carrying it out, we chose a Cocker Spaniel casket for his ashes as that was his breed, when we arrived at the crematorium we found out the vet had ordered a Labrador casket, how hard is it to get that correct? Arrange the cremation yourself the people at PCS were fantastic in the way they treated my dog. I will be getting another dog and will be seeking out a different vet. everyones pet is precious and should be treated as such. Read Less
Sarah Rice-Smith
15 May 2018
REPORT
☆☆☆☆☆
REPORT
Lovely friendly staff. Very helpful
Clare Rowley
5 May 2018
REPORT
☆☆☆☆☆
REPORT
This surgery is the best place to take your fur babies, the reception staff are professional, polite and very friendly they are super helpful... the vet we saw was kind, understanding and professional... Read More
This surgery is the best place to take your fur babies, the reception staff are professional, polite and very friendly they are super helpful... the vet we saw was kind, understanding and professional I can't recommend them enough. Read Less
al davis
15 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Some veterinary surgeries tend to forget that there is a lot of stress involved by both their patients and their owners. At Rhodes they do try to reassure both, while giving good advice and treatment.... Read More
Some veterinary surgeries tend to forget that there is a lot of stress involved by both their patients and their owners. At Rhodes they do try to reassure both, while giving good advice and treatment.
I am pleased to say that our pets have generally not had to make too many visits, but when necessary the staff have always been sympathetic and keen to help.
The standard of hygiene is good and the advice good and realistic. Again, some surgeries I have found lacking in both respects.
The appointment system works well enabling clients to be seen promptly, and the attention to hygiene and transference of disease to other animals a high priority. Again, sadly this is not always the case with some other local surgeries. Read Less
Chantal Bradley
11 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Really good and reasonably priced veterinary surgery with very friendly staff
Nikki Hurle
15 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Great vets, for once my dog was not nervous going into Rhodes (farcotton), lovely with animals and also very nice receptionist. Save money on the pet health club. All round great experience
Stephanie Boatman
30 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Excellent service, been a customer for over 30 years. Highly recommended.
Thank you to all the staff for their love & support during those years & years to come.Very much appreciated!!!
Jo Wood
6 May 2017
REPORT
☆☆☆☆☆
REPORT
Lovely staff, caring and interested in the individual animal. Couldn't be more helpful when offering advice or helping with medication.
Jason Shortland
9 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Always a great service and friendly. Looked after all our animals for over 20 years would not go anywhere else.
Andrea Brown
21 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Excellent, very professional. Staff give such a personal experience, there's no stress involved with visits. Best Vet's ever. Lola enjoys her visits and that's why Rhodes is the best vet in the county... Read More
Excellent, very professional. Staff give such a personal experience, there's no stress involved with visits. Best Vet's ever. Lola enjoys her visits and that's why Rhodes is the best vet in the county. Read Less
Richard Keenan
18 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Great customer service. Vets are excellent at wot they do and always gives you the best advice for your pets
Glenda Blackwell
17 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Great vet practice. Very welcoming and even remembered my cat from previous visits.
Very knowledgeable staff and friendly atmosphere, felt like I could ask any questions without feeling stupid .
Fee... Read More
Great vet practice. Very welcoming and even remembered my cat from previous visits.
Very knowledgeable staff and friendly atmosphere, felt like I could ask any questions without feeling stupid .
Feel very happy to recommend x Read Less
Louise Stapleton
8 Feb 2017
REPORT
☆☆☆☆☆
REPORT
More than happy with your service. Dominic was fantastic with our cat, Jet. Thank you.
Sinnaj Girhu
25 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Great team! Wishing you all the best from Germany!
Julie Eales
5 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I have always received the best care with my budgies ,,clean ,,friendly caring staff
Matthew Alexander Johns
15 Nov 2016
REPORT
☆☆☆☆☆
REPORT
A year has passed now since I lost my dog. Which inevitably reminds me of the poor care and sense this Surgery gave her. Every anniversary I will refresh this until someone can give me a straight answ... Read More
A year has passed now since I lost my dog. Which inevitably reminds me of the poor care and sense this Surgery gave her. Every anniversary I will refresh this until someone can give me a straight answer as to what happened to her reports. Read Less
Sabrina Haynes
24 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Sonya is amazing at Rhodes and I highly recommend her! She specialises in reptiles and was superb with my snake Sidney
Kat Here
14 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Rhodes practice are very professional, are beloved elderly German Shepard cross had to be put down, my mum was very upset and they were very helpful and considerate. We now have a new Border Collie an... Read More
Rhodes practice are very professional, are beloved elderly German Shepard cross had to be put down, my mum was very upset and they were very helpful and considerate. We now have a new Border Collie and hoping not to need them but if we do we know he will be in safe hands :-) Read Less
Jen Jen Princess West
3 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Excellent service from you guys! Have been with you for a few years now have always looked after our animals when we bring them to you. And the pet care is great xx
Sue Denton
23 Jun 2016
REPORT
☆☆☆☆☆
REPORT
My first visit to Rhodes was with my Chameleon who was very sick and sadly did not survive but everyone at Rhodes was extremely kind, understanding and compassionate. I have now registered all my exo... Read More
My first visit to Rhodes was with my Chameleon who was very sick and sadly did not survive but everyone at Rhodes was extremely kind, understanding and compassionate. I have now registered all my exotic animals, including Baby Buddy my new 3 month old Chameleon. I cannot recommend them enough, thank you so much. Read Less
Jacs Kirkland
26 May 2016
REPORT
☆☆☆☆☆
REPORT
I was disappointed today when I went in to get some Advocate for my cat,and was ignored by the 3 nurses behind the counter,eventually served by another kind nurse. I have taken my cat there for 2 yrs,... Read More
I was disappointed today when I went in to get some Advocate for my cat,and was ignored by the 3 nurses behind the counter,eventually served by another kind nurse. I have taken my cat there for 2 yrs,and my previous cat for 3 yrs but I will be taking him to another vet from now on. There is no excuse for rudeness. Read Less
Debbie Seunarayan
24 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Rhodes have been vets to our pets for some time and we are always impressed by them. We recently lost our much loved Cavalier King Charles spaniel to acute leukaemia. From initial consultation, throug... Read More
Rhodes have been vets to our pets for some time and we are always impressed by them. We recently lost our much loved Cavalier King Charles spaniel to acute leukaemia. From initial consultation, through diagnosis, to palliative care; nothing was too much trouble for the team at Rhodes. The whole team were compassionate, supportive and generous with their time to us, and most importantly, our dog. Our vet was patient when explaining test results and potential options open to us, sometimes multiple times, and was supportive and understanding at every step as his illness progressed. The advice received about how to support our other dog has meant that he has adjusted well to being on his own. Even at the very end our dog was treated with respect and dignity. I can confidently highly recommend Rhodes. Read Less
Sian Knight
28 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Our cat was brought in recently and we discovered that she was incredibly poorly. Although our visits didn't have a happy ending I would like to commend the staff, from the lady on reception who handl... Read More
Our cat was brought in recently and we discovered that she was incredibly poorly. Although our visits didn't have a happy ending I would like to commend the staff, from the lady on reception who handled my emotional phone calls with sympathetic tenderness to the wonderful vet who talked my daughter through the process of putting her very best friend at rest in a way she understood and wasn't frightened by. To allow her the extra time she wanted to say goodbye went above and beyond and helped immeasurably. Our situation was handled with such care and thoughtfulness, we really are grateful for the exemplary service we received and a big thank you goes to the staff that provided it. A special thank you for the card we received in the post too - a lovely touch. We were very moved by it. Read Less
Francine Moody
3 Sep 2013
REPORT
☆☆☆☆☆
REPORT
My kitties have been treated well even if puds likes to wee on me when she goes, the pet plan is excellent. I had the unfortunate experience of bringing in a poor puss who had been killed on the road ... Read More
My kitties have been treated well even if puds likes to wee on me when she goes, the pet plan is excellent. I had the unfortunate experience of bringing in a poor puss who had been killed on the road and left, they took him and even cleaned my car for me. Whats more the phone was ringing when i got home to tell me to poor little man was chipped and owners found thanking me for reuniting him with his owners. A surgery that cares thank you x Read Less