Just want to say a massive thank you to all the Robson and Prescott staff on behalf of the Drape family and our bedlington terrier Roxy. Roxy was rushed to the vets after being attacked by another dog on the beach. The staff were absolutely wonderful, can’t thank them enough for saving our little baby Read Less

Nikki Wilson the hydrotherapist at R&P did a fantastic job with my Basset hound Charlie. He slipped and ruptured a disc resulting in him being unable to walk. I wasn't sure he would recover, but hydro and the home exercises Nikki gave him got him back on all paws. She is full of knowledge and explained everything step by step about his spinal condition. She is very experienced and approachable. I visited other physiotherapists but they were no where near as dedicated as her. I would recommend Nikki to anyone. Thank you Charlie and Sara Read Less

Having used R/P for all my dogs over the years once again I found myself having my latest dog Amber put to sleep she was diagnosed with an aggressive tumour 15 weeks ago .The vet we requested wasn't available but the vet we saw was amazing a really lovely man who understood what we were going through but did a tremendous job so thank you yet again to your team Read Less

I came to this Veterinary Surgery, with a fledgling blackbird that had fallen from a tree in my garden. After several days of waiting, and seeing it was both hurt and that it's parents were feeding it less and less, I decided to take it to to this surgery on recommendation. Read Less

Our beloved dog Murphy was unfortunate enough to need your services over the last weekend. Although you tried your best for him he was just too tired and ready to go. The way Chris and his team dealt with both Murphy and us was amazing. And then today we received a card with his paw print in - just beautiful. Thank you so much x Read Less

My 3 year old chocolate Labrador was unfortunately put to sleep on Saturday 21 April. In his short but full life both him and myself have used almost all of services from R&P. Each and every they have been superb. Whether it was routine vaccinations or the poor vet who had to put on rubber gloves to find a piece of plastic which got stuck up his backside when he ate my Mam's garden light I have had excellent service. During his life Bailey had two major knee operations and... all aspects, Surgeon, Veterinary Nurses and Hydrotherpists were brilliant. My final contact with the vets was last Saturday when I had to make an emergency call when he collapsed in pain. The on call vet and early morning staff were phenomenal, we were seen 45 minutes later conducted an emergency X-ray and gave me the devastating news later that day that he had an aggressive tumour. I picked up his remains 6 days later. When I do finally get another dog I will return and use R&P again See more Read Less

All I'm going to say is some vets are better than others my cat gets really stressed he had an injection booster 3 weeks ago and had to have his other yesterday the vet tried to weigh him even though i said they did this 3 weeks prior he kept jumping down of the bench she took no notice of me kept telling me to pick him up and hold him not so easy when he's trying to scratch and bite you she took ages he was crying all the time i was so annoyed when i left injection took seconds could of saved him and me more stress Read Less

Nikki Wilson the physio/hydrotherapist at R&P has done an amazing job on all three of my working collies, from recovering injuries to keeping them fit for work and competition. She is an extremely knowledgeable and talented lady and goes out of her way to get/keep my dogs fully fit. The passion she puts into her work is first class. R&P are lucky vets to have such talent working for them, I would recommend Nikki to anyone she is the best around for miles and my dogs adore her. Thanks Nikki love from me, Tyne, Minx and RhumRead Less

I spoke with the killing worth vets to find out how much it would cost to get my dogs teeth cleaned as my vets were going to cost a lot. The receptionist told me that she could not tell me a price over the phone but asked if I could pop in with my dog for a free consultation. So I took my dog in and the vet count not give me a proper price other than it could be between 250-350. Left thinking I would get it done after xmas to be sent a invoice of 29.ish for the consultation. Spoke to head office in Morpeth and told them what happened and they said they would look into it, sent me another invoice reducing the bill by 10 and saying the receptionist made a mistake however consultations are not free so they have reduced the bill. Total joke and a bunch of liars. Now they want to send dept collectors to collect their money. If they told me on the phone at the time the consultation would cost then I would of stayed with my own vets. They lie and then shaft you!!! AVOID!!Read Less

Our 12 year old Westie had a limiting life illness called Westie lung . I would like to thank Linda Clark the vet for her care , diligence and consideration she gave us to manage quality time with her. Apologies for the horrible task you had to perform on Wednesday but it give us relief that we did the best for our companion and friend. It's sad but Linda we always said quality over quantity of life . Thank you for respecting this. Wishing you very best wishes for Christmas and the New Year. You do a fantastic job. Thank you x Read Less

I lost my precious Marley on the 14th of December and i cannot tell you how grateful i am to Jane for squeezing me in after her last appointment to see to my beautiful baby. I was so upset on the phone to have to go to another practice as Jane was fully booked so thank you so much Linda on reception for calling back with the appointment. Seaton Delaval branch have looked after Marley for 16 years and have been amazing. Id never use anyone else. Hope you all have a wonderful Christmas and New Year, lots of love x Read Less

I have going to this vets for couple years and found it fantastic lovely girls at reception and had couple diftent vets but have say Kate Murphy is a fantastic vet makes me feel very comfortable she's furer but nice and lovely lady would recommend robson Prescott my father in law has used it for donkey years lol and still does with sally being hes vet lol so get 5 stars from me xxx Read Less

My French bulldog went in to be castrated and we were told in the beginning what would happen I received a phone call at work from Sam Prescott stating information hadn't been passed onto him and they werent aware my dog only had one testicle and to make sure I wanted my dog to still go through with this operation and explained costings. I agreed to it all and then was panicking so I asked for him to ring me back and he rang back straight away and clarified everything and explained what had happened. Much prefer Morpeth to Ashington Thankyou Read Less

Very pleased with these vets been looking after my 15 yr old diabetic dog since last year. went to usual vet last Dec in Whitley Bay when he was very poorly they wanted to do tests that would take a week, if we had waited he wouldn't be here now, took him to Morpeth kept him and sorted him out. Kept informed all the time. Been looking after him since, we travel from Whitley Bay for their great service from reception staff to nurses and vets always had first class service. Read Less

Ashington - worst vets I have ever been in. Took a guineapig that is possibly about to lose her eye and have it removed, she's 6 months old so still a baby and the vet pinned her down and tried to inject her with a pain relief she got scared and jumped and tried to run and the vet grabbed her by the neck skin and dragged her back and said "come here you stupid animal I haven't even touched you yet" absolutely distraught after being told she could lose her eye and then he does this? While examining her eye he was squeezing saying oh she's in a lot of pain and carried on feeling it for another minute or so, what kind of a vet does this to a animal! Absolutely shocked and distraught the vet needs put down. Absolutely disgraceful! Read Less

Made an appointment in advance so I knew I could get it for one of the only times I could attend (juggling a pram and a cat in a box when you don't drive is difficult!) sat with a crying cat in the waiting room to eventually be told the vet hadn't showed up for work (rota changed and he wasn't told!) asked to leave my cat and collect her later, a little difficult. Why not tell me straight away? Didn't help that when I arrived I was told it wouldn't be a long wait as the vet had just arrived after having a spot of car trouble on the way to work! Read Less

Had my 11 year old lab in today as she has been being sick and had a lump on her side and mouth. The lady veterinarian checked her over thoroughly and suggested we had blood tests to rule out anything serious. Also she gave her antacid injection and vitamin b jab too boost her and settle her tummy. Tina was a very good patient . I came away feeling reassured but then too make it even better the vet rang back too give me the brilliant news on the same day that her bloods were fine and to keep her on a bland diet. So happy my girl is ok and happy we had a lovely vet too see too her today. Sorry didn't quite catch her name!! Thank you againRead Less

Had to have our German Shepherd Millie euthanized on Sunday she had a brain tumor and was 10 years old. I would just like to praise the way we were dealt with both with advice on the Saturday night by phone from the on call vet and at the Whorral Bank Hospital. We were treated with empathy and made a very difficult situation bearable and peaceful for Millie. Thank you Matt and Michael for your caring way and helping our beloved girl pass with dignity and peace. Keren and David Lynn Read Less