Used ARK vets for the first time this week after the dog we are looking after fell ill. I was surprised and really happy at how positive the experience was. I called the surgery at 4.45pm – the phone rang twice before being answered and on this occasion they were able to see me within the hour. Both the receptionist and vet were incredibly helpful – even showing us through to a private room to wait in, as the dog was a bit overexcited. The vet was incredibly helpful and understanding. I mentioned that we are fostering the dog, so would not be able to immediately agree to any long-term treatment strategy. With this in mind, she ran through a number of possible options, did plenty of tests and recommended short term treatment options to ease the dog’s immediate issues and discomfort. An itemised receipt was provided for the owner, with the offer of calling back for further information if needed. I found ARK very caring and understanding to both dog and owner, which made things a lot easier during what could have been a difficult time. Can’t fault this vet and won’t hesitate to use them again. Read Less

Been here multiple times with our cat. Unfortunately the last time was to put our beloved cat down. However the vet and staff were kind, caring and sympathetic. I couldn't recommend this vet practice enough. Read Less