Absolutely love this vets. Jackie is fab and remembered me and my other pets from years back before I moved. Claudette was fantastic with my nervous dog, she took her time, started to bond and build trust with her and managed to get her first full health check done in 2 years when many other vets have failed. Another young lad (sorry I didn't get his mame) also made an effort to comfort Quinn, offering her treats and fuss at reception whilst I re registered the rest of my gang! All round the best vets in Nottingham and the best visit Quinn has ever had to any vet. Thank you. Read Less

They genuinely care and will move hell and high water to get you what you need. Be prepared to badger them though as occasionally they'll fail to follow up on enquiries but that's just because they all work so so hard. Read Less

My family has been using this clinic for all our pets for over 30 years. From dogs and cats to rodents, birds and lizards, Byron have treated them all and handled each with a friendly, professional and understanding manner. The level of care has been utterly outstanding, and you couldn't pay me to go to a different clinic. Read Less

Amazing care as always from the team at Ashfield House. From ringing up on Tuesday and being asked to come almost straight down for an urgent appointment, to Scone being admitted by Charlotte for 30hrs, I was kept informed how she was doing, what her results showed and was always reassured that Scone was in the best hands. Home now with a much happier cat. Thanks again. Read Less

We rushed our 5 y/o Maltese here as an emergency at midnight on Sunday the 8th of Jan, within an hour of him not being able to urinate due to a calcium-oxylate stone lodged in his urethra. Now, when treated immediately and adequately with surgery, medication and constant monitoring, the prognosis is good, however he took a sudden decline. What followed was incredibly stressful and painful for our beautiful boy and sadly we had to do the unthinkable. I genuinely think that although Ashfield operate in a compassionate manner, I'm not convinced that the person who was responsible for him when I took him in acted swiftly enough. I also believe that there was a lack of knowledge regarding the Maltese breed across the surgeons and nurses, as a result I believe some of his symptoms were misunderstood. I have learnt much from this experience. If you are looking for generic care for your pets, Ashfield will probably suffice. But if you need somewhere in an emergency that can really make a difference when it matters, in my opinion you should look elsewhere. (I haven't mentioned names here because that would be unreasonable of me, despite the upset).Read Less

We have recently taken our cat Jess as she hasn't been herself and I found David amazing. Unfortunately Jess has kidney disease stage 3 so we now have to make some decisions. Professional practice thank you for your care so far. Read Less

This would usually be a 5 star but after bringing our cat for a worming tablet today 17/12/16 appointment 14.10 we were made to feel useless by the vet . She found it difficult to understand that we prefer to bring her in for her tablet , we found her extremely cold and quite frankly rude ...she made no effort to interact with our cat and struggled herself to give the tablet ....Please check your records and you'll see who we are ! Can you make a note that we never want our cat to be treated by her again .... She is NOT an asset to your practice ,we have never been disappointed before today . Read Less

A great caring practice. I brought my cat Jess here for the last 15 years. Sadly he had to be put to sleep just recently. All the staff have been brilliant along the way. I would like to say a special thankyou to Steph who helped us care for Jess in his last few months. Thankyou for the lovely card and wishes. Your care and support is greatly appreciated xx Read Less

Monkey wants to say a big "Thank you" (purrs,licks and headbuts) to everyone who took such good care of him during his 3 day stay in the hospital .Hes sorry he was so noisy and hopes that you can now have a bit of peace! You were all so kind and made a hard week more bearable..for cat and humans. Blood test results today were good :) Read Less

i would never take any animal to ashfield house my dog was treated there, told if he had a operation would give him longer to live was charged 2800 when the bill was suppose to be 600 my poor dog lived for 19 day in pain so they could make more money what, vets but profits over pet care the night my dog died i phone the vets 14 times as they said there are open 24 hours everytime it went to voicemail my dog died in my arms Read Less

I have recently had both my dogs spayed at Byron Vets and I am very pleased with the care they both received. Rosie is a very hardy little jack Russell and recovered very well, Daisy needed a little more TLC which the staff including the receptionist were more than pleased to give her. They have both recovered well and have no fears when returning, this proves to me that they were treated with the utmost care and professionalism. Well done all the staff and thank you. Read Less

I have been with this practice for overs 8 years now. I have 2 dogs and a parrot. Over the years I have had some "emergancys" and have always found the staff extremely helpful and kind. My parrot trusts the vet so much that he doesn't need an anaesthetic when having his beak trimmed. They have always been kind and professional with me. The receptionists are also very kind and helpful.Read Less

I have stopped asking my son to take my guinea pigs here due to a number of reasons. 1. Last year one of the female sows was taken to see a vet who said she would need a scan which was fine, but... you can't have them scanned at that surgery, you have to go to Ashfield Pet Hospital, the vet said he would speak to another to arrange for the sow to have a scan, only when I called they said she couldn't do it on that day, they then messed me around for a further 2 - 3 weeks because the vet I was meant to speak to was on "funny" shifts, which I know can't be helped but to keep clients waiting like this is a bit bad and not a very good reflection on their surgery. 2. My son took another of our guinea's who has bladder and kidney stones, my son was trying to explain what was happening etc. and due to her butting in every 5 seconds she made untrue assumptions and tried to say she could take our guinea's kidney out for us... and yet I've been told only a VERY good surgeon could do it and she was never recommended, not by one person, not even someone she works with, she assumed he had the stones due to his diet, wrong! His diet along with the other 9 guinea's had been researched and changed so it's not too high in calcium, she assumed he was squeaking when urinating.. again wrong! It was when he was passing feces. Then after my son calling me Mum to her she called me his partner. A totally ignorant and not so nice person in my opinion, not what a person looks for when they want advice for their sick animal. Read Less

I'm shocked and appalled by what I experienced at this practice and would advise anybody to go elsewhere. Receptionist is rude, the vet called my blue puppy grey and vaccinated my ill dog. Altogether; unprofessional and money oriented. Read Less