Terrible and uncaring service from this vet. My cat had kidney failure and the vet recommend putting him to sleep. So we arranged a date for this but on the morning the vet cancelled so we arranged for the next morning an hour before the vet rang and canceled again and said they couldn't come out because of the coronavirus and we could drop our cat outside and leave him to be put down without us there. I'd just like to ad that this was before any restrictions from the government. Its not nice having to repeatedly say good bye to your pet and my daughter found this very difficult. imagine if the NHS staff did this!!! We rang another vet who came out to our house the same day and who was very professional. Read Less