Fantastic veterinary service. Staff are polite and friendly. Areas are clean. Dose what it says on the tin. I had a pet put down not so long ago, they were so kind and humane. Going as far as to send ... Read More
Fantastic veterinary service. Staff are polite and friendly. Areas are clean. Dose what it says on the tin. I had a pet put down not so long ago, they were so kind and humane. Going as far as to send a heart warming letter a week afterwards. I would recomend this place to any pet owner. Read Less
Chris Barnett
30 May 2018
REPORT
Great vets equine and small animal
kelly lowe
13 Feb 2018
REPORT
Amazing staff
Denise Huckle
27 Dec 2017
REPORT
Friendly helpful staff and brilliant service.
John Robbins
2 Nov 2017
REPORT
Looking for a vet in my area , Frome , came across this terrible review of monies taken without consent , so was put off trying them . So will never Know the truth !
Erica King
5 Oct 2016
REPORT
Fantastic friendly service. We have dealt with Bellvue for the last 5 years and I cant speak more highly of the whole team. They are a caring vets who know the animals and show affection and love to t... Read More
Fantastic friendly service. We have dealt with Bellvue for the last 5 years and I cant speak more highly of the whole team. They are a caring vets who know the animals and show affection and love to them. Knowing your pet is being looked after in the best possible way is very important. Read Less
Tessa Ayres
26 Jun 2016
REPORT
Fantastic service and friendly staff. I have been with them for many years and are extremely helpful and excellent advice. Highly recommended.
Val Dungey
25 Jun 2016
REPORT
I was on holiday here and my dog was poorly and needed to see a vet.Found everyone extremely friendly and found they were brilliant with their care and knowledge for my dog.As I come here yearly it's ... Read More
I was on holiday here and my dog was poorly and needed to see a vet.Found everyone extremely friendly and found they were brilliant with their care and knowledge for my dog.As I come here yearly it's nice to know I won't have to worry about finding a vet in this area.Will definitely use again.I was phoned with results,received a refund,and put my mind at rest !!!!!! Read Less
Dan Jarman
10 Dec 2015
REPORT
I love these guys - they look after my three dogs with tremendous care and compassion; I have also found them to be excellent value for money. Recommended!
Carol Russell
6 Apr 2015
REPORT
Very friendly and helpful don't use anyone else and prices are good
Damon Parkin
31 Mar 2015
REPORT
amazing vets very highly recommended of all the vets in or around frome would not use anyone else the work and quality is outstanding our pugs were born there and couldnt have recieved a better servic... Read More
amazing vets very highly recommended of all the vets in or around frome would not use anyone else the work and quality is outstanding our pugs were born there and couldnt have recieved a better service anywhere else and still use them regularyRead Less
Kim Reynolds
23 Feb 2015
REPORT
I have nothing but praise for this veterinary practice, they have been amazing with our pets, all the staff are lovely, friendly and so patient and caring. They really genuinely care for animals and ... Read More
I have nothing but praise for this veterinary practice, they have been amazing with our pets, all the staff are lovely, friendly and so patient and caring. They really genuinely care for animals and spend as long as you need to get reassurance. Unfortunately we have also had to have one of our pets put to sleep and the vet was so so caring, sensitive and amazing, would highly recommend this practiceRead Less
Jane Selwyn-James
6 Mar 2014
REPORT
This veterinary clinic is only about money. NEVER make the mistake of leaving your card details to avoid the queue at the desk, They will just help themselves to whatever they think is outstanding w... Read More
This veterinary clinic is only about money. NEVER make the mistake of leaving your card details to avoid the queue at the desk, They will just help themselves to whatever they think is outstanding with no reference to you at all. They give no invoices and no receipts for money taken. They confirmed to me on 3 separate occasions a cost of 38 to check over a 14 week old puppy. The vet argued with me about my own belief system of vaccinations, herbs and raw feeding - which I had not asked for and did not wish to discuss. She was rude in the extreme, belittling what I chose to do with my dogs which was none of her business.
At the end of this session having left my card details for the agreed amount I then found that they had helped themselves to 110 from my bank account. No agreement - no paperwork - no proof that this was even outstanding.
Upon speaking to this particular vet - who again was rude given how upset I understandably was - she put the phone down on me. I spoke to my bank and explained what had happened and they refunded the entire amount prior to investigating these vets.
I then - surprise, surprise - suddenly received a receipt for the money 'taken' stating for services rendered - what services? what breakdown? what was I supposedly paying for or being charged for that I was not aware of? This is fraud. This is stealing.
I have since been informed that these vets are noted for their greed and their credo is to push drugs and to try and raise bills to the limit and make their clients feel guilty if they do not allow the v ets to take every possible examination to find out what is wrong as basically they have no clue!
This is the worst example of greed. The worst example of chasing money at the cost of the animals, the owners and the reputation.
NEVER GO TO THIS VET!! Read Less
Fantastic veterinary service. Staff are polite and friendly. Areas are clean. Dose what it says on the tin. I had a pet put down not so long ago, they were so kind and humane. Going as far as to send ... Read More
Fantastic veterinary service. Staff are polite and friendly. Areas are clean. Dose what it says on the tin. I had a pet put down not so long ago, they were so kind and humane. Going as far as to send a heart warming letter a week afterwards. I would recomend this place to any pet owner. Read Less
Chris Barnett
30 May 2018
REPORT
☆☆☆☆☆
REPORT
Great vets equine and small animal
kelly lowe
13 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Amazing staff
Denise Huckle
27 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Friendly helpful staff and brilliant service.
John Robbins
2 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Looking for a vet in my area , Frome , came across this terrible review of monies taken without consent , so was put off trying them . So will never Know the truth !
Erica King
5 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Fantastic friendly service. We have dealt with Bellvue for the last 5 years and I cant speak more highly of the whole team. They are a caring vets who know the animals and show affection and love to t... Read More
Fantastic friendly service. We have dealt with Bellvue for the last 5 years and I cant speak more highly of the whole team. They are a caring vets who know the animals and show affection and love to them. Knowing your pet is being looked after in the best possible way is very important. Read Less
Tessa Ayres
26 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Fantastic service and friendly staff. I have been with them for many years and are extremely helpful and excellent advice. Highly recommended.
Val Dungey
25 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I was on holiday here and my dog was poorly and needed to see a vet.Found everyone extremely friendly and found they were brilliant with their care and knowledge for my dog.As I come here yearly it's ... Read More
I was on holiday here and my dog was poorly and needed to see a vet.Found everyone extremely friendly and found they were brilliant with their care and knowledge for my dog.As I come here yearly it's nice to know I won't have to worry about finding a vet in this area.Will definitely use again.I was phoned with results,received a refund,and put my mind at rest !!!!!! Read Less
Dan Jarman
10 Dec 2015
REPORT
☆☆☆☆☆
REPORT
I love these guys - they look after my three dogs with tremendous care and compassion; I have also found them to be excellent value for money. Recommended!
Carol Russell
6 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Very friendly and helpful don't use anyone else and prices are good
Damon Parkin
31 Mar 2015
REPORT
☆☆☆☆☆
REPORT
amazing vets very highly recommended of all the vets in or around frome would not use anyone else the work and quality is outstanding our pugs were born there and couldnt have recieved a better servic... Read More
amazing vets very highly recommended of all the vets in or around frome would not use anyone else the work and quality is outstanding our pugs were born there and couldnt have recieved a better service anywhere else and still use them regularyRead Less
Kim Reynolds
23 Feb 2015
REPORT
☆☆☆☆☆
REPORT
I have nothing but praise for this veterinary practice, they have been amazing with our pets, all the staff are lovely, friendly and so patient and caring. They really genuinely care for animals and ... Read More
I have nothing but praise for this veterinary practice, they have been amazing with our pets, all the staff are lovely, friendly and so patient and caring. They really genuinely care for animals and spend as long as you need to get reassurance. Unfortunately we have also had to have one of our pets put to sleep and the vet was so so caring, sensitive and amazing, would highly recommend this practiceRead Less
Jane Selwyn-James
6 Mar 2014
REPORT
☆☆☆☆☆
REPORT
This veterinary clinic is only about money. NEVER make the mistake of leaving your card details to avoid the queue at the desk, They will just help themselves to whatever they think is outstanding w... Read More
This veterinary clinic is only about money. NEVER make the mistake of leaving your card details to avoid the queue at the desk, They will just help themselves to whatever they think is outstanding with no reference to you at all. They give no invoices and no receipts for money taken. They confirmed to me on 3 separate occasions a cost of 38 to check over a 14 week old puppy. The vet argued with me about my own belief system of vaccinations, herbs and raw feeding - which I had not asked for and did not wish to discuss. She was rude in the extreme, belittling what I chose to do with my dogs which was none of her business.
At the end of this session having left my card details for the agreed amount I then found that they had helped themselves to 110 from my bank account. No agreement - no paperwork - no proof that this was even outstanding.
Upon speaking to this particular vet - who again was rude given how upset I understandably was - she put the phone down on me. I spoke to my bank and explained what had happened and they refunded the entire amount prior to investigating these vets.
I then - surprise, surprise - suddenly received a receipt for the money 'taken' stating for services rendered - what services? what breakdown? what was I supposedly paying for or being charged for that I was not aware of? This is fraud. This is stealing.
I have since been informed that these vets are noted for their greed and their credo is to push drugs and to try and raise bills to the limit and make their clients feel guilty if they do not allow the v ets to take every possible examination to find out what is wrong as basically they have no clue!
This is the worst example of greed. The worst example of chasing money at the cost of the animals, the owners and the reputation.
NEVER GO TO THIS VET!! Read Less