Silva House Veterinary Centre
Midsomer Norton, Somerset
Team
Lisa Redgrave
Veterinarian
Annalisa Ardizzone
Veterinarian
Louisa Cook
Veterinarian
Christian Donswijk
Veterinarian
Louise Mills
Veterinarian
Robert Parry-Hall
Veterinarian
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Reviews
Mr & Mrs S
7 Feb 2024
REPORT
Terrible place, would not recommend this vet to anyone. All they care about is money! They refused to see our pet who was really unwell due to a slight dispute over costs the last time! We explained w...
Terrible place, would not recommend this vet to anyone. All they care about is money! They refused to see our pet who was really unwell due to a slight dispute over costs the last time! We explained we had no other option to get somewhere quick enough but they still refused to see our pet. They are not in it for the welfare of animals just they money. Horrible place!
Riki Kittel
22 Feb 2022
REPORT
Louise is the most wonderful vet I have ever met. She looks after our cats.
She cared for Harriet most wonderfully for seventeen years. Then for poor Alicia until her demise.
We can both highly ...
Louise is the most wonderful vet I have ever met. She looks after our cats.
She cared for Harriet most wonderfully for seventeen years. Then for poor Alicia until her demise.
We can both highly recommend this practice.
Jessica Jade Rogers
24 Jun 2018
REPORT
This is such a good vet. They provide you with found information regarding pet care and nutrition. They have helped injured wild animals I have brought in. They are always nice and friendly. We have b...
This is such a good vet. They provide you with found information regarding pet care and nutrition. They have helped injured wild animals I have brought in. They are always nice and friendly. We have been taking our pets to this vet for years and will continue to do so.
Anita mazaa
23 May 2018
REPORT
Great vet and very informative!
Rosemary Green
15 May 2018
REPORT
Excellent vets, nurses and reception staff.
Chris D
8 Mar 2018
REPORT
Out for money. Poor service. Rude
Dina Barrett
12 Oct 2017
REPORT
Unfortunately of late, I have found there to be a distinct lack of genuine care for the patient. Indeed the handling of the animal by a particular member of staff and complete disregard of the owners ...
Unfortunately of late, I have found there to be a distinct lack of genuine care for the patient. Indeed the handling of the animal by a particular member of staff and complete disregard of the owners input / knowledge of the animal and its discomfort, obviously resulted in a most distressing experience.
It is also noted that reception staff do not always have the required level of discretion or professionalism, or choose wisely their topic of conversation whilst in the company of clients.
This was once a caring and professional practice and I hope that these issues can be addressed before more clients are left with no option but to relocate their custom.
Our pets are our passion and our priority, of course not able to respond themselves and I am afraid their consideration and respect is something which affects us deeply.
Trusting these concerns are being addressed.
John Bradshaw-Bullock
17 Sep 2017
REPORT
Not as attentive as before it became part of Highcroft group. Monetary objective seems to be the focus rather than pet care! Disappointed with their non-commital attitude over a major pet healrh probl...
Not as attentive as before it became part of Highcroft group. Monetary objective seems to be the focus rather than pet care! Disappointed with their non-commital attitude over a major pet healrh problem.
Petrez w
2 Jun 2017
REPORT
A Nightmare for picking up the phone !
Rebecca Steward
26 Apr 2017
REPORT
I've been coming here for over two years with Jenson and prior to that my mother has been going for over ten years. Over the years they have always been marvellous and gone above and beyond. Jenson's ...
I've been coming here for over two years with Jenson and prior to that my mother has been going for over ten years. Over the years they have always been marvellous and gone above and beyond. Jenson's dad was so well looked after when he had a growth and lost his leg a couple of years ago but I fear it could have been much worse without their prompt and dedicated care.
Jenson also loves going - mainly because he's always given treats. A lovely vets and one I'll continue to use in the future.
Sally Wade
11 Apr 2017
REPORT
Called and was offered an appointment straight away, which was a huge relief. Reception staff and vet were so helpful, caring and accommodating. Could not have asked for anything more from them. Thank...
Called and was offered an appointment straight away, which was a huge relief. Reception staff and vet were so helpful, caring and accommodating. Could not have asked for anything more from them. Thank you!
Royston Evans
17 Mar 2017
REPORT
Staff always pleasant and the consultants are all very professional the pet always comes first
Christine Hussey
1 Mar 2017
REPORT
Staff are always polite and friendly and importantly I had alway been able to have an appointment of my choice even if it h's been requested for the same day
No crowding in the waiting room and I have...
Staff are always polite and friendly and importantly I had alway been able to have an appointment of my choice even if it h's been requested for the same day
No crowding in the waiting room and I have been seen quite promptly to my apt time
Antoine ROGER
23 Sep 2014
REPORT
88 for 2 guinea pig travel certificate that take 2 minutes of looking them. Very expensive.
Not taking care, hitting them to the cage.
They seem to don't make the difference between a guinea pig and a...
88 for 2 guinea pig travel certificate that take 2 minutes of looking them. Very expensive.
Not taking care, hitting them to the cage.
They seem to don't make the difference between a guinea pig and a rottweiler...
Not for small pets...
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
01761 412223
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:00AM-16:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Silva House Veterinary Centre
Midsomer Norton, Somerset
Book an Appointment
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Business Hours
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
09:00AM-17:00PM
Sunday
10:00AM-16:00PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Lisa Redgrave
Veterinarian
Annalisa Ardizzone
Veterinarian
Louisa Cook
Veterinarian
Christian Donswijk
Veterinarian
Louise Mills
Veterinarian
Robert Parry-Hall
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Mr & Mrs S
7 Feb 2024
Terrible place, would not recommend this vet to anyone. All they care about is money! They refused to see our pet who was really unwell due to a slight dispute over costs the last time! We explained w...
Terrible place, would not recommend this vet to anyone. All they care about is money! They refused to see our pet who was really unwell due to a slight dispute over costs the last time! We explained we had no other option to get somewhere quick enough but they still refused to see our pet. They are not in it for the welfare of animals just they money. Horrible place!
Riki Kittel
22 Feb 2022
Louise is the most wonderful vet I have ever met. She looks after our cats.
She cared for Harriet most wonderfully for seventeen years. Then for poor Alicia until her demise.
We can both highly ...
Louise is the most wonderful vet I have ever met. She looks after our cats.
She cared for Harriet most wonderfully for seventeen years. Then for poor Alicia until her demise.
We can both highly recommend this practice.
Jessica Jade Rogers
24 Jun 2018
This is such a good vet. They provide you with found information regarding pet care and nutrition. They have helped injured wild animals I have brought in. They are always nice and friendly. We have b...
This is such a good vet. They provide you with found information regarding pet care and nutrition. They have helped injured wild animals I have brought in. They are always nice and friendly. We have been taking our pets to this vet for years and will continue to do so.
Anita mazaa
23 May 2018
Great vet and very informative!
Rosemary Green
15 May 2018
Excellent vets, nurses and reception staff.
Chris D
8 Mar 2018
Out for money. Poor service. Rude
Dina Barrett
12 Oct 2017
Unfortunately of late, I have found there to be a distinct lack of genuine care for the patient. Indeed the handling of the animal by a particular member of staff and complete disregard of the owners ...
Unfortunately of late, I have found there to be a distinct lack of genuine care for the patient. Indeed the handling of the animal by a particular member of staff and complete disregard of the owners input / knowledge of the animal and its discomfort, obviously resulted in a most distressing experience.
It is also noted that reception staff do not always have the required level of discretion or professionalism, or choose wisely their topic of conversation whilst in the company of clients.
This was once a caring and professional practice and I hope that these issues can be addressed before more clients are left with no option but to relocate their custom.
Our pets are our passion and our priority, of course not able to respond themselves and I am afraid their consideration and respect is something which affects us deeply.
Trusting these concerns are being addressed.
John Bradshaw-Bullock
17 Sep 2017
Not as attentive as before it became part of Highcroft group. Monetary objective seems to be the focus rather than pet care! Disappointed with their non-commital attitude over a major pet healrh probl...
Not as attentive as before it became part of Highcroft group. Monetary objective seems to be the focus rather than pet care! Disappointed with their non-commital attitude over a major pet healrh problem.
Petrez w
2 Jun 2017
A Nightmare for picking up the phone !
Rebecca Steward
26 Apr 2017
I've been coming here for over two years with Jenson and prior to that my mother has been going for over ten years. Over the years they have always been marvellous and gone above and beyond. Jenson's ...
I've been coming here for over two years with Jenson and prior to that my mother has been going for over ten years. Over the years they have always been marvellous and gone above and beyond. Jenson's dad was so well looked after when he had a growth and lost his leg a couple of years ago but I fear it could have been much worse without their prompt and dedicated care.
Jenson also loves going - mainly because he's always given treats. A lovely vets and one I'll continue to use in the future.
Sally Wade
11 Apr 2017
Called and was offered an appointment straight away, which was a huge relief. Reception staff and vet were so helpful, caring and accommodating. Could not have asked for anything more from them. Thank...
Called and was offered an appointment straight away, which was a huge relief. Reception staff and vet were so helpful, caring and accommodating. Could not have asked for anything more from them. Thank you!
Royston Evans
17 Mar 2017
Staff always pleasant and the consultants are all very professional the pet always comes first
Christine Hussey
1 Mar 2017
Staff are always polite and friendly and importantly I had alway been able to have an appointment of my choice even if it h's been requested for the same day
No crowding in the waiting room and I have...
Staff are always polite and friendly and importantly I had alway been able to have an appointment of my choice even if it h's been requested for the same day
No crowding in the waiting room and I have been seen quite promptly to my apt time
Antoine ROGER
23 Sep 2014
88 for 2 guinea pig travel certificate that take 2 minutes of looking them. Very expensive.
Not taking care, hitting them to the cage.
They seem to don't make the difference between a guinea pig and a...
88 for 2 guinea pig travel certificate that take 2 minutes of looking them. Very expensive.
Not taking care, hitting them to the cage.
They seem to don't make the difference between a guinea pig and a rottweiler...
Not for small pets...
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know