Tone Veterinary Centre
Taunton, Somerset
General Info
OPENING HOURS:
Norton Fitzwarren:
Monday - Friday: 08:30 - 19:00
Saturday: 08:30 - 13:00
Lisieux Way:
Monday - Friday: 08:30 - 18:30
Saturday: 08:30 - 13:00
CONTACT:
Lisieux Way:
01823 333909
Severn Drive, Lisieux Way, Taunton, Somerset, TA1 2PD.
Norton Fitzwarren:
01823 340660
Morse Road, Norton Mills, Norton Fitzwarren, Somerset, TA2 6DG.
When the opportunity presented itself to build a brand new surgery with ample parking outside of Taunton town centre, we relished the chance to expand the services we already provide. Recently, traffic around Bridge Street (not to mention parking) has been a challenge to say the least.
The new surgery will have the following benefits:
■Easy access
■Ample, free parking
■State of the art digital x-ray facility
■Separate cat and dog waiting area and wards
We will continue to provide a fully comprehensive veterinary service (including surgical procedures, dentals and x-rays) at our Blackbrook surgery in Lisieux Way.
By changing the name to Tone Vets we are incorporating the well known Taunton river to reflect the wide area that our practice will now cover (the 3 locations are North West, South East and Town Centre) in order to make it easier for clients to get to us. With the logo, we decided to keep some of our existing identity, but to also add an apple tree to keep to the heritage and importance of the apple industry in Somerset, especially as the Cider works originally was in Norton Mills.
Norton Fitzwarren:
Monday - Friday: 08:30 - 19:00
Saturday: 08:30 - 13:00
Lisieux Way:
Monday - Friday: 08:30 - 18:30
Saturday: 08:30 - 13:00
CONTACT:
Lisieux Way:
01823 333909
Severn Drive, Lisieux Way, Taunton, Somerset, TA1 2PD.
Norton Fitzwarren:
01823 340660
Morse Road, Norton Mills, Norton Fitzwarren, Somerset, TA2 6DG.
When the opportunity presented itself to build a brand new surgery with ample parking outside of Taunton town centre, we relished the chance to expand the services we already provide. Recently, traffic around Bridge Street (not to mention parking) has been a challenge to say the least.
The new surgery will have the following benefits:
■Easy access
■Ample, free parking
■State of the art digital x-ray facility
■Separate cat and dog waiting area and wards
We will continue to provide a fully comprehensive veterinary service (including surgical procedures, dentals and x-rays) at our Blackbrook surgery in Lisieux Way.
By changing the name to Tone Vets we are incorporating the well known Taunton river to reflect the wide area that our practice will now cover (the 3 locations are North West, South East and Town Centre) in order to make it easier for clients to get to us. With the logo, we decided to keep some of our existing identity, but to also add an apple tree to keep to the heritage and importance of the apple industry in Somerset, especially as the Cider works originally was in Norton Mills.
Reviews
Catherine Suraya Morgan
14 Oct 2023
REPORT
my dog was not given adequate pain relief even though the vet could see he was in pain. It was confusing that the vet took the dog out the back to examine him with the nurses, I wondered why the veter...
my dog was not given adequate pain relief even though the vet could see he was in pain. It was confusing that the vet took the dog out the back to examine him with the nurses, I wondered why the veterinary nurse was not in the consulting room with the vet. The vet told me she was going to give my dog some pain relief before examining. She then said to bring him back the next day for tests. She gave me some painkillers to give to the dog later. When we got home my dog collapsed and was in so much pain had to make a homemade stretcher to take him back to the vets with the help of a neighbour. I feel if the vet had made sure the dog had adequate pain relief injection before allowing him to leave the surgery it could have been a much better experience all round. As it was the experience was traumatic. I felt I had to make a very rushed decision to have my dog euthanised because I couldn't allow him to be suffering in pain like that.
MR GARETH FIELD
11 Aug 2021
REPORT
I entered this vets explained clearly that one of my dogs was with another vets signed my new dog up and then the one with other vets . I then went to my previous vet to tell them I was switching..an ...
I entered this vets explained clearly that one of my dogs was with another vets signed my new dog up and then the one with other vets . I then went to my previous vet to tell them I was switching..an hour later the vet here called to tell me my appointment was cancelled and that they was not going to take us on as we was registered elsewhere. Something i was clear about
King
15 Aug 2018
REPORT
Have been using these vets since they opened and cannot praise them highly enough. All the staff are very friendly, helpful and have cared for my pets not only professionally but passionately.
White Lunar Dog
6 Apr 2018
REPORT
Would prefer to give no stars as would NOT recommend. Did not engage with my dog to help her relax. Was very rough when examining her. Caused her pain when giving her an injection which was totally un...
Would prefer to give no stars as would NOT recommend. Did not engage with my dog to help her relax. Was very rough when examining her. Caused her pain when giving her an injection which was totally unnecessary. Not compassionate. Not transparent. Communication was not good either. Gave misleading information and when I asked about it they were defensive and rude rather than apologetic. Do not trust your beloved animals to these people. My poor dog did not deserve to be treated like that. They seem more interested in the money than providing good care and clear information
Viv Lynham
20 Mar 2018
REPORT
I have been using Tone Vets, Lisieux Way for several years and have always had the best service from every member of staff I have met. As for pricing, I believe the treatment my pets receive is worth ...
I have been using Tone Vets, Lisieux Way for several years and have always had the best service from every member of staff I have met. As for pricing, I believe the treatment my pets receive is worth every penny!
Vikki-May Pantling
20 Mar 2018
REPORT
Fantastic Vets.
Can not recommend highly enough, friendly, professional and caring nothing is too much!
Vet Victoria was amazing when my springer cut her self open on the bank holiday, can not even...
Fantastic Vets.
Can not recommend highly enough, friendly, professional and caring nothing is too much!
Vet Victoria was amazing when my springer cut her self open on the bank holiday, can not even notice a scar of where she was stitched up! Wouldn’t go to any other vets now I have found Tone Vets.
Simon Molloy
15 Mar 2018
REPORT
Been using these guys in abortion for some time now.
Having 10 dogs we are regular visitors and the service is 2nd to none.
Love the vets and nurses, I wouldn’t go anywhere else!!
Laureen Woods
15 Mar 2018
REPORT
I can not rate Tone Vets highly enough . The care they offer and provide to my dogs is of the highest standard. The dogs are happy when they visit and all the staff are totally brillent . Thank you To...
I can not rate Tone Vets highly enough . The care they offer and provide to my dogs is of the highest standard. The dogs are happy when they visit and all the staff are totally brillent . Thank you Tone Vets ...
Kayleigh Boley
2 Mar 2018
REPORT
Always had the best care for my four animals.
Saved the life of my cat and kept us calm and reassured throughout.
Advice available on the phone never too much trouble for the staff.
Jamie Allen
10 Oct 2017
REPORT
Pricing for a communal cremation of a rabbit was SIX times higher than a practice just a mile or so away (Kingfisher). It makes you wonder how much they are overcharging for other services.
Katherine Oaten
18 Sep 2017
REPORT
Team were lovely.
But can you justify Euthenasia for Hamster £38 when Kingfisher do the same for £10.95
Ben Moore
26 Jan 2017
REPORT
i went for my yearly check up yesterday and mum and me didn't like the lady vet she was hard to talk to and when mum ask her any think she jus look and gave mum a short replie and then she tool me aw...
i went for my yearly check up yesterday and mum and me didn't like the lady vet she was hard to talk to and when mum ask her any think she jus look and gave mum a short replie and then she tool me away in to another room to have a blood test mum wants to know why she couldn't do it with mum n dad there i don't want to see that lady vet again as mum has some question to ask and she just couldn't i will see my friend ben from now on we might be all old but there is a way of seeing to me and talking to my mum and dad and as for the free weight check we can walk in any time and have that so now it sounds like you charging us for having to weight us to i have used this vet since 1989 and this is the only time i have being disappointed with you
Lizzie Sansom
10 Dec 2016
REPORT
I cannot thank Ben the nurses and the lovely receptionists enough! Charlie was thoroughly looked after on all the occasions he's been in recently (a few!!) Thank you so much :)
Harry Millar
15 Nov 2016
REPORT
Really friendly reception staff and dogtor (vet)
Janet Potter
24 Oct 2015
REPORT
My friends use tone veterniary centre so it just has to be an excellent centre
Daisy Atkin
23 Oct 2015
REPORT
So good with my dog - Kobus was so efficient with the kennel cough vaccine that I, and the dog, didn't realise he had done it!
Mike Cunningham
10 Oct 2015
REPORT
Poor customer service and pompous attitudes towards customers. Money! Money! Money! Took over a week to send off Insurance paperwork after being informed it would be sent ASAP! But made sure they had ...
Poor customer service and pompous attitudes towards customers. Money! Money! Money! Took over a week to send off Insurance paperwork after being informed it would be sent ASAP! But made sure they had agreed the cover for the next phase of treatment! Will not be using again! Kobus??????? Gives his own review of 5*, says it all!
Scott Berry
4 Aug 2015
REPORT
First appointment today and I really can't fault them. Well explained, thorough and very friendly.
Amy Louise Sully 'Dodd'
20 May 2015
REPORT
All of our animals have been coming here for years and we can't fault it, the staff are lovely and really do care a lot about the animals 5* service :-) xx
Joyce Enright
27 Oct 2014
REPORT
Came here when my cat got very very poorly, they were all lovely. Never a problem if you need to ask questions and always a smile on the receptionists face
Emma Daniel
7 Jan 2014
REPORT
Bosley I had our first consultation today and I was very impressed with Kobus the vet's open mind and attitude as well as care given to owners as well as animals :)
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
01823 333909
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
08:30AM-13:00PM
Popular Hours
No data for Saturday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Tone Veterinary Centre
Taunton, Somerset
General Info
OPENING HOURS:
Norton Fitzwarren:
Monday - Friday: 08:30 - 19:00
Saturday: 08:30 - 13:00
Lisieux Way:
Monday - Friday: 08:30 - 18:30
Saturday: 08:30 - 13:00
CONTACT:
Lisieux Way:
01823 333909
Severn Drive, Lisieux Way, Taunton, Somerset, TA1 2PD.
Norton Fitzwarren:
01823 340660
Morse Road, Norton Mills, Norton Fitzwarren, Somerset, TA2 6DG.
When the opportunity presented itself to build a brand new surgery with ample parking outside of Taunton town centre, we relished the chance to expand the services we already provide. Recently, traffic around Bridge Street (not to mention parking) has been a challenge to say the least.
The new surgery will have the following benefits:
■Easy access
■Ample, free parking
■State of the art digital x-ray facility
■Separate cat and dog waiting area and wards
We will continue to provide a fully comprehensive veterinary service (including surgical procedures, dentals and x-rays) at our Blackbrook surgery in Lisieux Way.
By changing the name to Tone Vets we are incorporating the well known Taunton river to reflect the wide area that our practice will now cover (the 3 locations are North West, South East and Town Centre) in order to make it easier for clients to get to us. With the logo, we decided to keep some of our existing identity, but to also add an apple tree to keep to the heritage and importance of the apple industry in Somerset, especially as the Cider works originally was in Norton Mills.
Norton Fitzwarren:
Monday - Friday: 08:30 - 19:00
Saturday: 08:30 - 13:00
Lisieux Way:
Monday - Friday: 08:30 - 18:30
Saturday: 08:30 - 13:00
CONTACT:
Lisieux Way:
01823 333909
Severn Drive, Lisieux Way, Taunton, Somerset, TA1 2PD.
Norton Fitzwarren:
01823 340660
Morse Road, Norton Mills, Norton Fitzwarren, Somerset, TA2 6DG.
When the opportunity presented itself to build a brand new surgery with ample parking outside of Taunton town centre, we relished the chance to expand the services we already provide. Recently, traffic around Bridge Street (not to mention parking) has been a challenge to say the least.
The new surgery will have the following benefits:
■Easy access
■Ample, free parking
■State of the art digital x-ray facility
■Separate cat and dog waiting area and wards
We will continue to provide a fully comprehensive veterinary service (including surgical procedures, dentals and x-rays) at our Blackbrook surgery in Lisieux Way.
By changing the name to Tone Vets we are incorporating the well known Taunton river to reflect the wide area that our practice will now cover (the 3 locations are North West, South East and Town Centre) in order to make it easier for clients to get to us. With the logo, we decided to keep some of our existing identity, but to also add an apple tree to keep to the heritage and importance of the apple industry in Somerset, especially as the Cider works originally was in Norton Mills.
Business Hours
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
08:30AM-13:00PM
Popular Hours
No data for Saturday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Catherine Suraya Morgan
14 Oct 2023
my dog was not given adequate pain relief even though the vet could see he was in pain. It was confusing that the vet took the dog out the back to examine him with the nurses, I wondered why the veter...
my dog was not given adequate pain relief even though the vet could see he was in pain. It was confusing that the vet took the dog out the back to examine him with the nurses, I wondered why the veterinary nurse was not in the consulting room with the vet. The vet told me she was going to give my dog some pain relief before examining. She then said to bring him back the next day for tests. She gave me some painkillers to give to the dog later. When we got home my dog collapsed and was in so much pain had to make a homemade stretcher to take him back to the vets with the help of a neighbour. I feel if the vet had made sure the dog had adequate pain relief injection before allowing him to leave the surgery it could have been a much better experience all round. As it was the experience was traumatic. I felt I had to make a very rushed decision to have my dog euthanised because I couldn't allow him to be suffering in pain like that.
MR GARETH FIELD
11 Aug 2021
I entered this vets explained clearly that one of my dogs was with another vets signed my new dog up and then the one with other vets . I then went to my previous vet to tell them I was switching..an ...
I entered this vets explained clearly that one of my dogs was with another vets signed my new dog up and then the one with other vets . I then went to my previous vet to tell them I was switching..an hour later the vet here called to tell me my appointment was cancelled and that they was not going to take us on as we was registered elsewhere. Something i was clear about
King
15 Aug 2018
Have been using these vets since they opened and cannot praise them highly enough. All the staff are very friendly, helpful and have cared for my pets not only professionally but passionately.
White Lunar Dog
6 Apr 2018
Would prefer to give no stars as would NOT recommend. Did not engage with my dog to help her relax. Was very rough when examining her. Caused her pain when giving her an injection which was totally un...
Would prefer to give no stars as would NOT recommend. Did not engage with my dog to help her relax. Was very rough when examining her. Caused her pain when giving her an injection which was totally unnecessary. Not compassionate. Not transparent. Communication was not good either. Gave misleading information and when I asked about it they were defensive and rude rather than apologetic. Do not trust your beloved animals to these people. My poor dog did not deserve to be treated like that. They seem more interested in the money than providing good care and clear information
Viv Lynham
20 Mar 2018
I have been using Tone Vets, Lisieux Way for several years and have always had the best service from every member of staff I have met. As for pricing, I believe the treatment my pets receive is worth ...
I have been using Tone Vets, Lisieux Way for several years and have always had the best service from every member of staff I have met. As for pricing, I believe the treatment my pets receive is worth every penny!
Vikki-May Pantling
20 Mar 2018
Fantastic Vets.
Can not recommend highly enough, friendly, professional and caring nothing is too much!
Vet Victoria was amazing when my springer cut her self open on the bank holiday, can not even...
Fantastic Vets.
Can not recommend highly enough, friendly, professional and caring nothing is too much!
Vet Victoria was amazing when my springer cut her self open on the bank holiday, can not even notice a scar of where she was stitched up! Wouldn’t go to any other vets now I have found Tone Vets.
Simon Molloy
15 Mar 2018
Been using these guys in abortion for some time now.
Having 10 dogs we are regular visitors and the service is 2nd to none.
Love the vets and nurses, I wouldn’t go anywhere else!!
Laureen Woods
15 Mar 2018
I can not rate Tone Vets highly enough . The care they offer and provide to my dogs is of the highest standard. The dogs are happy when they visit and all the staff are totally brillent . Thank you To...
I can not rate Tone Vets highly enough . The care they offer and provide to my dogs is of the highest standard. The dogs are happy when they visit and all the staff are totally brillent . Thank you Tone Vets ...
Kayleigh Boley
2 Mar 2018
Always had the best care for my four animals.
Saved the life of my cat and kept us calm and reassured throughout.
Advice available on the phone never too much trouble for the staff.
Jamie Allen
10 Oct 2017
Pricing for a communal cremation of a rabbit was SIX times higher than a practice just a mile or so away (Kingfisher). It makes you wonder how much they are overcharging for other services.
Katherine Oaten
18 Sep 2017
Team were lovely.
But can you justify Euthenasia for Hamster £38 when Kingfisher do the same for £10.95
Ben Moore
26 Jan 2017
i went for my yearly check up yesterday and mum and me didn't like the lady vet she was hard to talk to and when mum ask her any think she jus look and gave mum a short replie and then she tool me aw...
i went for my yearly check up yesterday and mum and me didn't like the lady vet she was hard to talk to and when mum ask her any think she jus look and gave mum a short replie and then she tool me away in to another room to have a blood test mum wants to know why she couldn't do it with mum n dad there i don't want to see that lady vet again as mum has some question to ask and she just couldn't i will see my friend ben from now on we might be all old but there is a way of seeing to me and talking to my mum and dad and as for the free weight check we can walk in any time and have that so now it sounds like you charging us for having to weight us to i have used this vet since 1989 and this is the only time i have being disappointed with you
Lizzie Sansom
10 Dec 2016
I cannot thank Ben the nurses and the lovely receptionists enough! Charlie was thoroughly looked after on all the occasions he's been in recently (a few!!) Thank you so much :)
Harry Millar
15 Nov 2016
Really friendly reception staff and dogtor (vet)
Janet Potter
24 Oct 2015
My friends use tone veterniary centre so it just has to be an excellent centre
Daisy Atkin
23 Oct 2015
So good with my dog - Kobus was so efficient with the kennel cough vaccine that I, and the dog, didn't realise he had done it!
Mike Cunningham
10 Oct 2015
Poor customer service and pompous attitudes towards customers. Money! Money! Money! Took over a week to send off Insurance paperwork after being informed it would be sent ASAP! But made sure they had ...
Poor customer service and pompous attitudes towards customers. Money! Money! Money! Took over a week to send off Insurance paperwork after being informed it would be sent ASAP! But made sure they had agreed the cover for the next phase of treatment! Will not be using again! Kobus??????? Gives his own review of 5*, says it all!
Scott Berry
4 Aug 2015
First appointment today and I really can't fault them. Well explained, thorough and very friendly.
Amy Louise Sully 'Dodd'
20 May 2015
All of our animals have been coming here for years and we can't fault it, the staff are lovely and really do care a lot about the animals 5* service :-) xx
Joyce Enright
27 Oct 2014
Came here when my cat got very very poorly, they were all lovely. Never a problem if you need to ask questions and always a smile on the receptionists face
Emma Daniel
7 Jan 2014
Bosley I had our first consultation today and I was very impressed with Kobus the vet's open mind and attitude as well as care given to owners as well as animals :)
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CLAIM IT HEREIncorrect information? Let us know