The staff are not professionals, the customers experience do not matter to them. I was put in a room that was treated like a hallway. People were walking in and out constantly, they did not have a proper place to put my dog, nor did they closed the door for privacy. They charge £17 for clipping nails but then ask you to hold your dog while they clip the nails. They caused my dog to bleed, then were going to let me walk out with her bleeding. It was not until I said said something about her bleeding all over the floor then they decided to do something. When I ask what are you putting on her (becasue at this point I did not trust them at all), he told me it was a pen. He did not explain what it was until I continuously asked the same question. The 'professionals'(they claim to be) aka Crooks used standard nail clippers that can be purchased at the same or lower price. When I got there they were trying to charge me £20 for the clipping, which meant they change prices when they want to. It was the worse vet experience I have been through and I am a very chilled person. I hope you found this review helpful. I do not know how they treat other scenarios. This is my experience with them. I do not plan to ever go back. Read Less

Saved my old dog on more than one occasion. My 18 year old dog needed his teeth taken out and Cumines did it worth a hitch. I really trust them to look after the health of my animals. Oh and the staff is very nice. I've frequently forgotten my money when paying for specialized dog food and they just said to come back within the week to pay. Really friendly and locally oriented. Read Less