Always caring, helpful and considerate Nothing is too much trouble for the team and both my dogs actually look forward to going in and seeing the staff Very professional service
Cardiff Pest Controller
28 Jan 2018
REPORT
Great service
Jason Trinder
5 Jan 2018
REPORT
Very good practice.
Pam Pam
3 Aug 2017
REPORT
The worst service ever from this practice, plus the manager was so rude and hung up on me while i was still chatting with him , Will never use this vets practice again
David Farrell
3 Feb 2017
REPORT
Beth Barton
12 Dec 2016
REPORT
Gerald M.
6 Oct 2014
REPORT
I had the most upsetting experience when I took my cat to West Farm Veterinary Clinic. A bite wound on the cat's back had previously been treated by this vet but had subsequently turned septic. The ... Read More
I had the most upsetting experience when I took my cat to West Farm Veterinary Clinic. A bite wound on the cat's back had previously been treated by this vet but had subsequently turned septic. The area was VERY tender and painful. The vet decided to shave the affected area despite my protestations - the result was a traumatised cat in great pain and a long, deep scratch on my hand. I asked the vet to administer a pain killer to my cat but he was afraid the cat might attack him - I assured him this would not happen - he reluctantly inserted a hypodermic needle into my beautiful cat and instantly let go of it so it was hanging from my cat's body - he eventually returned to the job in hand and injected the contents into my cat. I was so upset at this level of incompetence that I refused to pay the £30-odd bill which I am now being pursued for. Read Less
Always caring, helpful and considerate Nothing is too much trouble for the team and both my dogs actually look forward to going in and seeing the staff Very professional service
Cardiff Pest Controller
28 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Great service
Jason Trinder
5 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Very good practice.
Pam Pam
3 Aug 2017
REPORT
☆☆☆☆☆
REPORT
The worst service ever from this practice, plus the manager was so rude and hung up on me while i was still chatting with him , Will never use this vets practice again
David Farrell
3 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Beth Barton
12 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Gerald M.
6 Oct 2014
REPORT
☆☆☆☆☆
REPORT
I had the most upsetting experience when I took my cat to West Farm Veterinary Clinic. A bite wound on the cat's back had previously been treated by this vet but had subsequently turned septic. The ... Read More
I had the most upsetting experience when I took my cat to West Farm Veterinary Clinic. A bite wound on the cat's back had previously been treated by this vet but had subsequently turned septic. The area was VERY tender and painful. The vet decided to shave the affected area despite my protestations - the result was a traumatised cat in great pain and a long, deep scratch on my hand. I asked the vet to administer a pain killer to my cat but he was afraid the cat might attack him - I assured him this would not happen - he reluctantly inserted a hypodermic needle into my beautiful cat and instantly let go of it so it was hanging from my cat's body - he eventually returned to the job in hand and injected the contents into my cat. I was so upset at this level of incompetence that I refused to pay the £30-odd bill which I am now being pursued for. Read Less