35 Reviews

Abbey Veterinary Group

Barnsley, South Yorkshire
General Info
Full 24-hour Emergency Care is provided at the superbly equipped Main Barnsley Centre (89 Dodworth Road) thus you can gain advice or emergency treatment at any time by Abbey’s own vets --- in Barnsley (3 min from J37 MI). So in an emergency the Vet will have all your pet’s health details immediately to hand.
The Main Barnsley Centre is open all day every day including Saturdays, Sundays and Bank Holidays for routine appointments at no surcharge. ( Xmas Day emergency’s only)
6 other branches located in Royston, Cudworth, Wombwell, Hoyland, Deepcar and High Green also open all day Monday to Friday.
Team
{{staff.biography}}
Reviews
Rachael Hides
17 Mar 2024
REPORT
This Vets is NOT 24 hrs. The animals are left from 8pm until 8am on their own in the back of the Vets. A nurse pops in once then leaves again. My dog was found DEAD in the cage. Absolutely disgus... Read More
This Vets is NOT 24 hrs. The animals are left from 8pm until 8am on their own in the back of the Vets. A nurse pops in once then leaves again. My dog was found DEAD in the cage. Absolutely disgusting level of care!!! Read Less
Michael Spencer
17 Oct 2023
REPORT
I'd give negative stars if I could. As others have said, these lot care only about how much money they can extract from you and nothing else. Avoid these scammers like the plague.
carla
29 Apr 2021
REPORT
Absolutely disgusting service I have received and only since moving to another practice did I realise how much Abbey Vets charge you for that should be included in consultation fee, they don’t care ab... Read More
Absolutely disgusting service I have received and only since moving to another practice did I realise how much Abbey Vets charge you for that should be included in consultation fee, they don’t care about your pets just how much money they can make out of you. Shame on you abbey vets I will never use this vets again Read Less
Kate
3 Feb 2021
REPORT
I do not recommend this place, the most important thing for them is money, not animal health. we lost puppies because of them and we have almost lost mum. We went there during labor we already had on... Read More
I do not recommend this place, the most important thing for them is money, not animal health. we lost puppies because of them and we have almost lost mum. We went there during labor we already had one puppy, they did not want to do a caesarean or keep us there, we live 45 minutes from barnsley. On the way home we went to another vet who said we were crawling for a moment and we would lose a bitch with the rest of the puppies. I believe that in such places the most important thing is money not the health of animals. Luckily other vet check the bitch and decided to make emergency cesarean. Thanks too them we save mum and 10 pups. Unfortunately we lost 1 which in Abbey vets didn't want to take care off. Now have to pay £70 bill for not checking properly bitch and puppy even if was there only for 1 minute just to get told to go home. Read Less
Sally Fisher
5 Sep 2020
REPORT
Thank you to everyone who helped in our emergency. Staff were amazing, friendly and so detailed with information & after care. The way the lady dealt with my daughters call in such a stressful time w... Read More
Thank you to everyone who helped in our emergency. Staff were amazing, friendly and so detailed with information & after care. The way the lady dealt with my daughters call in such a stressful time was above and beyond. She helped to keep her calm and reassured. So impressed with the staff and care received we have transferred our dog to Abbey Vets for future care. Absolutely brilliant Thank you :) Read Less
Jackie Grigg
5 Sep 2019
REPORT
These lovely people gave great support when I made the decision to put my little lady Amber to sleep. They had all the time in the world without rushing us and despite Amber been part Ferrell they tre... Read More
These lovely people gave great support when I made the decision to put my little lady Amber to sleep. They had all the time in the world without rushing us and despite Amber been part Ferrell they treated her with the care and dignity that she deserved. They also sent a card the had been placed at her final resting place. From the bottom of my heart I thankyou all. x Read Less
Review Image
Martyn Duffy
26 Mar 2019
REPORT
Unfortunately the visit wasn’t the visit I would have wanted due to my beautiful 2 year old greyhound (Lance) passing due to unexpected heart failure. I feel a special mention is a must as ALL the sta... Read More
Unfortunately the visit wasn’t the visit I would have wanted due to my beautiful 2 year old greyhound (Lance) passing due to unexpected heart failure. I feel a special mention is a must as ALL the staff at Abbey handled the situation with care, consideration and the upmost of compassion for both Lance and my family alike. Thankyou for all your kind care! Martyn, Peter, Lynne, Steven (Duffy) Read Less
Review Image
kevin pratt
29 Dec 2018
REPORT
I would like to thank the girl on the phone for the great help i had in a emergency and the vet for opening the surgery would use this vets every time if i ever need in the future thanks again for all... Read More
I would like to thank the girl on the phone for the great help i had in a emergency and the vet for opening the surgery would use this vets every time if i ever need in the future thanks again for all your help Read Less
Bev Shaw
18 Dec 2018
REPORT
This is an extremely good vets. We have used the main Dodworth branch as well as Darton and Hoyland branches and have have always received a totally professional but caring service. Recently the vets... Read More
This is an extremely good vets. We have used the main Dodworth branch as well as Darton and Hoyland branches and have have always received a totally professional but caring service. Recently the vets at the Dodworth branch literally saved our GSD Jake’s life when he suffered a twisted stomach. Many many thanks to Mr Duffy for his incredible surgical skill and Mihai and his team for aftercare that was beyond measure. I have used this practice since the late 1990’s and I do not hesitate in my recommendation. Read Less
Lauren
18 Jul 2018
REPORT
There’s no star less than one. So that’s what it will have to be. Please do not take your dogs to abbey vets. They refused to treat my poorly dog after a dog fight. He couldn’t walk. Or even put his p... Read More
There’s no star less than one. So that’s what it will have to be. Please do not take your dogs to abbey vets. They refused to treat my poorly dog after a dog fight. He couldn’t walk. Or even put his paw on the ground. A hole in his leg. And they refused to treat him. Vet rebecca penn at cudworth surgery tried to put a Yorkshire terrier muzzle on a staff x lab dog. Which wouldn’t fit over his nose and I asked for a bigger one cos it was choking him. In which she replied it’s meant to. And started laughing and pointing in my face. Whilst I was cry begging her to treat my little boy. She was asking me to leave the vets and refused any kind of treatment. All because I asked for a bigger muzzle. Please avoid this vets. There will be a paper article shortly Read Less
Lisa Hanson
1 Jul 2018
REPORT
Fantastic, friendly, efficient and without a doubt one of the best experiences I've had at the vets. Recommend 100%.
Marie Rigbygkkkfgydigh
30 May 2018
REPORT
Absolutely amazing wouldn't go anywhere eles they helped loads with archie our labrador he was our boy who sadly had to be put to sleep the girls on front desk are so lovely compassionate and very hel... Read More
Absolutely amazing wouldn't go anywhere eles they helped loads with archie our labrador he was our boy who sadly had to be put to sleep the girls on front desk are so lovely compassionate and very helpful I would definitely recommend these thank you everything Read Less
Susan Cook
6 May 2018
REPORT
I think this is the best vets in town. They even have their own hydrotherapy 0ool for your doggy. The staff are all fantastic and Tony Duffy the main vet and the actual owner 8f the surgery is amazi... Read More
I think this is the best vets in town. They even have their own hydrotherapy 0ool for your doggy. The staff are all fantastic and Tony Duffy the main vet and the actual owner 8f the surgery is amazing Read Less
paul lang
26 Feb 2018
REPORT
My 8 yr old dog loves going and hates leaving.... what does that tell You!!! Had her done a few years ago and before she left she had to run upstairs to say bye to everyone and they were like awe is... Read More
My 8 yr old dog loves going and hates leaving.... what does that tell You!!! Had her done a few years ago and before she left she had to run upstairs to say bye to everyone and they were like awe is misha going home now and gave her a cuddle bless Read Less
naomi barrett
18 Feb 2018
REPORT
Great vets! Always been amazing with my dog. Great service and very caring. I trust them 100% with treating my pet
Lisa Wyatt
6 Feb 2018
REPORT
There was no option for 0 stars...i adopted my 2 kittens from the rspca therefore recieved spaying and micro chipping in the price i booked them in today for their proceedure i was told to fast them f... Read More
There was no option for 0 stars...i adopted my 2 kittens from the rspca therefore recieved spaying and micro chipping in the price i booked them in today for their proceedure i was told to fast them from 7pm the previous night which i did i got them to abbey vets for 0815 i was told by the nurse they would be done early with them only being babies so at 1245 i rung them to see if they were ok only to be told they hadnt yet had the proceedure!!!!!! To think they had been crying for food for 5 hours (they were crying for food before we left!) Breaks my heart and to think they could actually listen to them is appalling im never going to trust this vets with my babies ever again.....shame on you abbey vets Read Less
Steve
21 Jan 2018
REPORT
Stephen Capon, Deepcar - worst vet I've ever had the misfortune to visit. First question you are asked when you walk through the door is "are you insured". The bill then just goes up and up..... Not... Read More
Stephen Capon, Deepcar - worst vet I've ever had the misfortune to visit. First question you are asked when you walk through the door is "are you insured". The bill then just goes up and up..... Not an animal lover at all, my animal hated him, no bedside manner at all. Stephen Capon is rude, obnoxious, disgusting and deserves to have no customers at all due to way he treats them. Avoid like the plague! I know of someone who was told 5 years ago her cat had a stomach tumour (she had the cat insured), amazingly after a visits and lots of worry, she decided not to have any cancer treatment - guess what? He'd made a mistake and the cat is now cured of cancer, never had it in the first place..total con artist..... Read Less
Lee Jenkinson
16 Jan 2018
REPORT
Lovely staff and excellent service. I have a number of dogs registered with Abbey and when my car caught fire recently with dogs on board they let me use their car park out of hours till recovery serv... Read More
Lovely staff and excellent service. I have a number of dogs registered with Abbey and when my car caught fire recently with dogs on board they let me use their car park out of hours till recovery services came to take me home. Recommend them to any one now. Lj (K9 handler n transporter) Read Less
kirsten asquith
1 Jan 2018
REPORT
Always manage to get a last minute appointment. Always greeted with a smile and the girls are always lovely. The vets and nurses are great and always seem genuinely eager to help. Highly recommended l... Read More
Always manage to get a last minute appointment. Always greeted with a smile and the girls are always lovely. The vets and nurses are great and always seem genuinely eager to help. Highly recommended local practice. Read Less
James
17 Sep 2017
REPORT
I cannot put NO STARS but I would have if I could have...I would NOT recommend this practice. We have had nothing but incompetency!! and now our beloved family pet has had to be put to sleep and we fi... Read More
I cannot put NO STARS but I would have if I could have...I would NOT recommend this practice. We have had nothing but incompetency!! and now our beloved family pet has had to be put to sleep and we find total insensitivity! Money HAD to change hands before the injection was even administered. And now, after the promise of a call to collect his ashes my sister has had to ring them and be told that he is there waiting to be picked up! My father even rang last week and was told that she (my sister) would receive a call. Terrible service and I am disgusted. Read Less
Meghan
17 Sep 2017
REPORT
Awful experience!!!! Used for a number of years with my cats but after this experience I will never return!!! Couldn't believe how I was treated with my cat! Disrespectful and rude staff! Stay away! W... Read More
Awful experience!!!! Used for a number of years with my cats but after this experience I will never return!!! Couldn't believe how I was treated with my cat! Disrespectful and rude staff! Stay away! Went else where and we will be using this vets from now on. Read Less
Rebecca
14 Sep 2017
REPORT
Don't deserve a review if I'm honest, worst vets you could imagine, nurses haven't a clue what they're doing rude staff, whilst in reception only hearing members of staff slating one another one can o... Read More
Don't deserve a review if I'm honest, worst vets you could imagine, nurses haven't a clue what they're doing rude staff, whilst in reception only hearing members of staff slating one another one can only imagine what goes off behind closed doors! DO NOT USE THIS VETS! Read Less
Mark
21 Jul 2017
REPORT
Unattentive very rude staff working on reception. Will not be using this surgery again
Ann Holt
30 May 2017
REPORT
Lovely staff. Very caring and always have appointments to suit even at short notice
Heather R
27 Apr 2017
REPORT
Everyone is caring and helpful. Everything is explained so I understand. Romeo doesn't fret or worry, which means I worry less! All the staff gave him lots of attention! Today, I was put at ease, know... Read More
Everyone is caring and helpful. Everything is explained so I understand. Romeo doesn't fret or worry, which means I worry less! All the staff gave him lots of attention! Today, I was put at ease, knowing Romeo was in the best hands. An appointment was made more or less straight away. I would definitely recommend ABBEY VETERINARY GROUP. Read Less
christine morgan
27 Apr 2017
REPORT
A great practise. All the staff are excellent.
hazel mayer
21 Apr 2017
REPORT
We got Beryl our rescue cat in September last year and she hid for the first two months. Abbey vets were Brilliant with Beryl, vets were great nurses were very knowledgable and most importantly reassu... Read More
We got Beryl our rescue cat in September last year and she hid for the first two months. Abbey vets were Brilliant with Beryl, vets were great nurses were very knowledgable and most importantly reassuring. They listen and to me this is important. Beryl has come out of her shell over time and I wouldn't let Beryl go anywhere else. Read Less
Steven Carr
25 Mar 2017
REPORT
Brilliant staff did all they could for our cat when it got hit by a car ( the cats fine now)
Mark Bateman
13 Jan 2017
REPORT
Amazing staff, empathetic, friendly and caring.
Rob Johns
15 Dec 2016
REPORT
Great practice. Saved my poor dogs life.
Tracy Wilcock
29 Nov 2016
REPORT
Only bothered if your pet is insured and they can get every last penny out of you. My dog only sprained her foot and the total bill was over 600. Have been with abbey for over sixteen years and have a... Read More
Only bothered if your pet is insured and they can get every last penny out of you. My dog only sprained her foot and the total bill was over 600. Have been with abbey for over sixteen years and have a dog and two cats. Not anymore. Will be finding another vets. Also receptionists ought to have a lesson in customer service. Could go on and on. Deters you from getting other pets. Read Less
mark dauris
21 Jul 2016
REPORT
Our Labrador has always been very nervous when visiting and we thought the various vets we had seen over the years (visits only for annual vaccination) had been sympathetic to this as the visits were ... Read More
Our Labrador has always been very nervous when visiting and we thought the various vets we had seen over the years (visits only for annual vaccination) had been sympathetic to this as the visits were both traumatising for our dog and upsetting for us. However, having made a claim on our pet insurance recently when he had been ill we got a copy of his record held on Abbey's computer file and the comments were far from sympathetic labelling him 'a nightmare' and 'aggressive' - I've never come across an aggressive Labrador and for nightmare read traumatised - very hurtful comments not made to our face dispelling what we thought had been a sympathetic caring service - we have registered elsewhere and wont be back! Read Less
nicola scott
16 Apr 2016
REPORT
This is an amazing vets take all my animals there and my staff loves it even after having a cone shoved on his head and being neutered definitely going to keep going back.
Ian Molyneux
23 Feb 2016
REPORT
Brilliant vets.
Paul Scott
20 Mar 2014
REPORT
Took a stray cat in, you are legally obliged to treat it and bill RSPCA. You could not get me out the door fast enough. We have other pets but will NOT be using you.
Book an Appointment
Online booking unavailable
Please call
01226 242217
89 Dodworth Road
Barnsley South Yorkshire S70 6ED
Business Hours
Monday
Mon
07:30AM-20:00PM
Tuesday
Tue
07:30AM-20:00PM
Wednesday
Wed
07:30AM-20:00PM
Thursday
Thu
07:30AM-20:00PM
Friday
Fri
07:30AM-20:00PM
Saturday
Sat
08:00AM-17:00PM
Sunday
Sun
08:00AM-17:00PM
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Abbey Veterinary Group

Barnsley, South Yorkshire
(35)
89 Dodworth Road
Barnsley South Yorkshire S70 6ED
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Online booking unavailable
Please call
Full 24-hour Emergency Care is provided at the superbly equipped Main Barnsley Centre (89 Dodworth Road) thus you can gain advice or emergency treatment at any time by Abbey’s own vets --- in Barnsley (3 min from J37 MI). So in an emergency the Vet will have all your pet’s health details immediately to hand.
The Main Barnsley Centre is open all day every day including Saturdays, Sundays and Bank Holidays for routine appointments at no surcharge. ( Xmas Day emergency’s only)
6 other branches located in Royston, Cudworth, Wombwell, Hoyland, Deepcar and High Green also open all day Monday to Friday.
Monday
07:30AM-20:00PM
Tuesday
07:30AM-20:00PM
Wednesday
07:30AM-20:00PM
Thursday
07:30AM-20:00PM
Friday
07:30AM-20:00PM
Saturday
08:00AM-17:00PM
Sunday
08:00AM-17:00PM
{{staff.biography}}
Rachael Hides
17 Mar 2024
REPORT
This Vets is NOT 24 hrs. The animals are left from 8pm until 8am on their own in the back of the Vets. A nurse pops in once then leaves again. My dog was found DEAD in the cage. Absolutely disgus... Read More
This Vets is NOT 24 hrs. The animals are left from 8pm until 8am on their own in the back of the Vets. A nurse pops in once then leaves again. My dog was found DEAD in the cage. Absolutely disgusting level of care!!! Read Less
Michael Spencer
17 Oct 2023
REPORT
I'd give negative stars if I could. As others have said, these lot care only about how much money they can extract from you and nothing else. Avoid these scammers like the plague.
carla
29 Apr 2021
REPORT
Absolutely disgusting service I have received and only since moving to another practice did I realise how much Abbey Vets charge you for that should be included in consultation fee, they don’t care ab... Read More
Absolutely disgusting service I have received and only since moving to another practice did I realise how much Abbey Vets charge you for that should be included in consultation fee, they don’t care about your pets just how much money they can make out of you. Shame on you abbey vets I will never use this vets again Read Less
Kate
3 Feb 2021
REPORT
I do not recommend this place, the most important thing for them is money, not animal health. we lost puppies because of them and we have almost lost mum. We went there during labor we already had on... Read More
I do not recommend this place, the most important thing for them is money, not animal health. we lost puppies because of them and we have almost lost mum. We went there during labor we already had one puppy, they did not want to do a caesarean or keep us there, we live 45 minutes from barnsley. On the way home we went to another vet who said we were crawling for a moment and we would lose a bitch with the rest of the puppies. I believe that in such places the most important thing is money not the health of animals. Luckily other vet check the bitch and decided to make emergency cesarean. Thanks too them we save mum and 10 pups. Unfortunately we lost 1 which in Abbey vets didn't want to take care off. Now have to pay £70 bill for not checking properly bitch and puppy even if was there only for 1 minute just to get told to go home. Read Less
Sally Fisher
5 Sep 2020
REPORT
Thank you to everyone who helped in our emergency. Staff were amazing, friendly and so detailed with information & after care. The way the lady dealt with my daughters call in such a stressful time w... Read More
Thank you to everyone who helped in our emergency. Staff were amazing, friendly and so detailed with information & after care. The way the lady dealt with my daughters call in such a stressful time was above and beyond. She helped to keep her calm and reassured. So impressed with the staff and care received we have transferred our dog to Abbey Vets for future care. Absolutely brilliant Thank you :) Read Less
Jackie Grigg
5 Sep 2019
REPORT
These lovely people gave great support when I made the decision to put my little lady Amber to sleep. They had all the time in the world without rushing us and despite Amber been part Ferrell they tre... Read More
These lovely people gave great support when I made the decision to put my little lady Amber to sleep. They had all the time in the world without rushing us and despite Amber been part Ferrell they treated her with the care and dignity that she deserved. They also sent a card the had been placed at her final resting place. From the bottom of my heart I thankyou all. x Read Less
Review Image
Martyn Duffy
26 Mar 2019
REPORT
Unfortunately the visit wasn’t the visit I would have wanted due to my beautiful 2 year old greyhound (Lance) passing due to unexpected heart failure. I feel a special mention is a must as ALL the sta... Read More
Unfortunately the visit wasn’t the visit I would have wanted due to my beautiful 2 year old greyhound (Lance) passing due to unexpected heart failure. I feel a special mention is a must as ALL the staff at Abbey handled the situation with care, consideration and the upmost of compassion for both Lance and my family alike. Thankyou for all your kind care! Martyn, Peter, Lynne, Steven (Duffy) Read Less
Review Image
kevin pratt
29 Dec 2018
REPORT
I would like to thank the girl on the phone for the great help i had in a emergency and the vet for opening the surgery would use this vets every time if i ever need in the future thanks again for all... Read More
I would like to thank the girl on the phone for the great help i had in a emergency and the vet for opening the surgery would use this vets every time if i ever need in the future thanks again for all your help Read Less
Bev Shaw
18 Dec 2018
REPORT
This is an extremely good vets. We have used the main Dodworth branch as well as Darton and Hoyland branches and have have always received a totally professional but caring service. Recently the vets... Read More
This is an extremely good vets. We have used the main Dodworth branch as well as Darton and Hoyland branches and have have always received a totally professional but caring service. Recently the vets at the Dodworth branch literally saved our GSD Jake’s life when he suffered a twisted stomach. Many many thanks to Mr Duffy for his incredible surgical skill and Mihai and his team for aftercare that was beyond measure. I have used this practice since the late 1990’s and I do not hesitate in my recommendation. Read Less
Lauren
18 Jul 2018
REPORT
There’s no star less than one. So that’s what it will have to be. Please do not take your dogs to abbey vets. They refused to treat my poorly dog after a dog fight. He couldn’t walk. Or even put his p... Read More
There’s no star less than one. So that’s what it will have to be. Please do not take your dogs to abbey vets. They refused to treat my poorly dog after a dog fight. He couldn’t walk. Or even put his paw on the ground. A hole in his leg. And they refused to treat him. Vet rebecca penn at cudworth surgery tried to put a Yorkshire terrier muzzle on a staff x lab dog. Which wouldn’t fit over his nose and I asked for a bigger one cos it was choking him. In which she replied it’s meant to. And started laughing and pointing in my face. Whilst I was cry begging her to treat my little boy. She was asking me to leave the vets and refused any kind of treatment. All because I asked for a bigger muzzle. Please avoid this vets. There will be a paper article shortly Read Less
Lisa Hanson
1 Jul 2018
REPORT
Fantastic, friendly, efficient and without a doubt one of the best experiences I've had at the vets. Recommend 100%.
Marie Rigbygkkkfgydigh
30 May 2018
REPORT
Absolutely amazing wouldn't go anywhere eles they helped loads with archie our labrador he was our boy who sadly had to be put to sleep the girls on front desk are so lovely compassionate and very hel... Read More
Absolutely amazing wouldn't go anywhere eles they helped loads with archie our labrador he was our boy who sadly had to be put to sleep the girls on front desk are so lovely compassionate and very helpful I would definitely recommend these thank you everything Read Less
Susan Cook
6 May 2018
REPORT
I think this is the best vets in town. They even have their own hydrotherapy 0ool for your doggy. The staff are all fantastic and Tony Duffy the main vet and the actual owner 8f the surgery is amazi... Read More
I think this is the best vets in town. They even have their own hydrotherapy 0ool for your doggy. The staff are all fantastic and Tony Duffy the main vet and the actual owner 8f the surgery is amazing Read Less
paul lang
26 Feb 2018
REPORT
My 8 yr old dog loves going and hates leaving.... what does that tell You!!! Had her done a few years ago and before she left she had to run upstairs to say bye to everyone and they were like awe is... Read More
My 8 yr old dog loves going and hates leaving.... what does that tell You!!! Had her done a few years ago and before she left she had to run upstairs to say bye to everyone and they were like awe is misha going home now and gave her a cuddle bless Read Less
naomi barrett
18 Feb 2018
REPORT
Great vets! Always been amazing with my dog. Great service and very caring. I trust them 100% with treating my pet
Lisa Wyatt
6 Feb 2018
REPORT
There was no option for 0 stars...i adopted my 2 kittens from the rspca therefore recieved spaying and micro chipping in the price i booked them in today for their proceedure i was told to fast them f... Read More
There was no option for 0 stars...i adopted my 2 kittens from the rspca therefore recieved spaying and micro chipping in the price i booked them in today for their proceedure i was told to fast them from 7pm the previous night which i did i got them to abbey vets for 0815 i was told by the nurse they would be done early with them only being babies so at 1245 i rung them to see if they were ok only to be told they hadnt yet had the proceedure!!!!!! To think they had been crying for food for 5 hours (they were crying for food before we left!) Breaks my heart and to think they could actually listen to them is appalling im never going to trust this vets with my babies ever again.....shame on you abbey vets Read Less
Steve
21 Jan 2018
REPORT
Stephen Capon, Deepcar - worst vet I've ever had the misfortune to visit. First question you are asked when you walk through the door is "are you insured". The bill then just goes up and up..... Not... Read More
Stephen Capon, Deepcar - worst vet I've ever had the misfortune to visit. First question you are asked when you walk through the door is "are you insured". The bill then just goes up and up..... Not an animal lover at all, my animal hated him, no bedside manner at all. Stephen Capon is rude, obnoxious, disgusting and deserves to have no customers at all due to way he treats them. Avoid like the plague! I know of someone who was told 5 years ago her cat had a stomach tumour (she had the cat insured), amazingly after a visits and lots of worry, she decided not to have any cancer treatment - guess what? He'd made a mistake and the cat is now cured of cancer, never had it in the first place..total con artist..... Read Less
Lee Jenkinson
16 Jan 2018
REPORT
Lovely staff and excellent service. I have a number of dogs registered with Abbey and when my car caught fire recently with dogs on board they let me use their car park out of hours till recovery serv... Read More
Lovely staff and excellent service. I have a number of dogs registered with Abbey and when my car caught fire recently with dogs on board they let me use their car park out of hours till recovery services came to take me home. Recommend them to any one now. Lj (K9 handler n transporter) Read Less
kirsten asquith
1 Jan 2018
REPORT
Always manage to get a last minute appointment. Always greeted with a smile and the girls are always lovely. The vets and nurses are great and always seem genuinely eager to help. Highly recommended l... Read More
Always manage to get a last minute appointment. Always greeted with a smile and the girls are always lovely. The vets and nurses are great and always seem genuinely eager to help. Highly recommended local practice. Read Less
James
17 Sep 2017
REPORT
I cannot put NO STARS but I would have if I could have...I would NOT recommend this practice. We have had nothing but incompetency!! and now our beloved family pet has had to be put to sleep and we fi... Read More
I cannot put NO STARS but I would have if I could have...I would NOT recommend this practice. We have had nothing but incompetency!! and now our beloved family pet has had to be put to sleep and we find total insensitivity! Money HAD to change hands before the injection was even administered. And now, after the promise of a call to collect his ashes my sister has had to ring them and be told that he is there waiting to be picked up! My father even rang last week and was told that she (my sister) would receive a call. Terrible service and I am disgusted. Read Less
Meghan
17 Sep 2017
REPORT
Awful experience!!!! Used for a number of years with my cats but after this experience I will never return!!! Couldn't believe how I was treated with my cat! Disrespectful and rude staff! Stay away! W... Read More
Awful experience!!!! Used for a number of years with my cats but after this experience I will never return!!! Couldn't believe how I was treated with my cat! Disrespectful and rude staff! Stay away! Went else where and we will be using this vets from now on. Read Less
Rebecca
14 Sep 2017
REPORT
Don't deserve a review if I'm honest, worst vets you could imagine, nurses haven't a clue what they're doing rude staff, whilst in reception only hearing members of staff slating one another one can o... Read More
Don't deserve a review if I'm honest, worst vets you could imagine, nurses haven't a clue what they're doing rude staff, whilst in reception only hearing members of staff slating one another one can only imagine what goes off behind closed doors! DO NOT USE THIS VETS! Read Less
Mark
21 Jul 2017
REPORT
Unattentive very rude staff working on reception. Will not be using this surgery again
Ann Holt
30 May 2017
REPORT
Lovely staff. Very caring and always have appointments to suit even at short notice
Heather R
27 Apr 2017
REPORT
Everyone is caring and helpful. Everything is explained so I understand. Romeo doesn't fret or worry, which means I worry less! All the staff gave him lots of attention! Today, I was put at ease, know... Read More
Everyone is caring and helpful. Everything is explained so I understand. Romeo doesn't fret or worry, which means I worry less! All the staff gave him lots of attention! Today, I was put at ease, knowing Romeo was in the best hands. An appointment was made more or less straight away. I would definitely recommend ABBEY VETERINARY GROUP. Read Less
christine morgan
27 Apr 2017
REPORT
A great practise. All the staff are excellent.
hazel mayer
21 Apr 2017
REPORT
We got Beryl our rescue cat in September last year and she hid for the first two months. Abbey vets were Brilliant with Beryl, vets were great nurses were very knowledgable and most importantly reassu... Read More
We got Beryl our rescue cat in September last year and she hid for the first two months. Abbey vets were Brilliant with Beryl, vets were great nurses were very knowledgable and most importantly reassuring. They listen and to me this is important. Beryl has come out of her shell over time and I wouldn't let Beryl go anywhere else. Read Less
Steven Carr
25 Mar 2017
REPORT
Brilliant staff did all they could for our cat when it got hit by a car ( the cats fine now)
Mark Bateman
13 Jan 2017
REPORT
Amazing staff, empathetic, friendly and caring.
Rob Johns
15 Dec 2016
REPORT
Great practice. Saved my poor dogs life.
Tracy Wilcock
29 Nov 2016
REPORT
Only bothered if your pet is insured and they can get every last penny out of you. My dog only sprained her foot and the total bill was over 600. Have been with abbey for over sixteen years and have a... Read More
Only bothered if your pet is insured and they can get every last penny out of you. My dog only sprained her foot and the total bill was over 600. Have been with abbey for over sixteen years and have a dog and two cats. Not anymore. Will be finding another vets. Also receptionists ought to have a lesson in customer service. Could go on and on. Deters you from getting other pets. Read Less
mark dauris
21 Jul 2016
REPORT
Our Labrador has always been very nervous when visiting and we thought the various vets we had seen over the years (visits only for annual vaccination) had been sympathetic to this as the visits were ... Read More
Our Labrador has always been very nervous when visiting and we thought the various vets we had seen over the years (visits only for annual vaccination) had been sympathetic to this as the visits were both traumatising for our dog and upsetting for us. However, having made a claim on our pet insurance recently when he had been ill we got a copy of his record held on Abbey's computer file and the comments were far from sympathetic labelling him 'a nightmare' and 'aggressive' - I've never come across an aggressive Labrador and for nightmare read traumatised - very hurtful comments not made to our face dispelling what we thought had been a sympathetic caring service - we have registered elsewhere and wont be back! Read Less
nicola scott
16 Apr 2016
REPORT
This is an amazing vets take all my animals there and my staff loves it even after having a cone shoved on his head and being neutered definitely going to keep going back.
Ian Molyneux
23 Feb 2016
REPORT
Brilliant vets.
Paul Scott
20 Mar 2014
REPORT
Took a stray cat in, you are legally obliged to treat it and bill RSPCA. You could not get me out the door fast enough. We have other pets but will NOT be using you.
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