Our golden retriever Merlin was admitted on Monday 1st March early by the day team led by Bethan. Merlin was extremely poorly having been at the emergency vets on the Sunday night. Bethan immediately admitted Merlin and we had constant reports during the day after imagining had taken place. Mark, our vet of many ears was on holiday but Bethan contacted Mark and we were advised for Merlin to be referred to specialist care at hospital in Wetherby. We can not thank Beechwood enough for the care for Merlin and the constant support for us during that day. Bethan arranged all the details and kept Merlin in hospital over night before we transferred him. what a fabulous team at Beechwood not just the care for our pets but the care for owners. Merlin came home after major surgery a week later and still Beechwood were supporting us. We received a phone call from Lauren to discuss Merlin and ensure us that we were not to hesitate if we needed them, they were there for us. Thank you all so much. Read Less

We love this vets especially mark, our concern is medication pricing, from 16 th Jan 2020 to 19th Feb 2020 our dogs medication went up by nearly 50 percent, I only found out on getting my dogs medication the reason given was down to the supplier the practise don't know how much it is until they receive it, why?is there going to be another 50 percent increase next month ? It makes me loose confidence in the practise something that has never happened before Read Less

My family have been using Beechwood (previously Jack Johnson & Hammill) for some 50 years. Over 20 years ago the family dog, Cindy, began projectile vomiting. As this was an emergency appointment we saw Mark Straw rather than our usual vet. Cindy was always beside herself at the vets, cried, barked, panted like a traction engine, pulled to leave as soon as you got through the door etc etc. It was always a traumatic experience for her and for us. Mark saw this and instead of insisting she was put on the table he got on the floor with her at her level, talked calmly to her and won over her trust before making any attempt to examine her. Mark transformed her and from that day on we only saw him and this continued when I got my own dog. Tia was not without her problems and the advice and support Mark gave me throughout her life was invaluable. I always knew I could trust him to make the right decisions for her including when it was time to say goodbye which was done with such dignity, support and compassion it made the heartbreaking decision slightly easier. Although I have not lived in Doncaster for 7 years I have continued to use Beechwood and once the time is right there is nobody else I would entrust with my dogs other than Mark and the rest of the excellent staff at Beechwood. Read Less

We had to make the heartbreaking decision today to have our beautiful old lady put to sleep. She was almost 15, so we had shared many adventures together which made it all the harder. Thank you to Mark for his sensitive, caring and compassionate approach and supporting our decision really helped us. We truly thank you. Also special thanks to Hannah on reception who had such a lovely manner and her empathy was clear. The end of a very sad day made bearable by fantastic Beechwood staff. Read Less

We’ve been with Beechwood since day one and wouldn’t go anywhere else! We do always try to see Mark because of the trust that’s built up over years. They’ve always dealt with our dogs (and us!) professionally and compassionately especially at the end of their lives - that goes for the whole team. They’ve also sorted preauthorisation for claims twice, taking the hassle away at what can be an emotional time. Read Less

Unfortunately me and my rabbit had a dreadful experience. Firstly, I requested to see Dr Straw (and I waited several weeks to get an appointment as I specifically wanted to see him. But, after we waited for the appointment and travelled for 40 minutes to get there, we were seen by a different vet anyway) we were there for a consultation to discuss spaying (which I will now be going elsewhere for after the appalling way they treat my bunny) and while there, I also needed to get her nails cut, which was done in a very unprofessional and traumatic fashion. The nurse assisting the vet threw a towel over my bunny, completely covering her from head to toe before proceeding to push her to the table, putting her body weight on her, squashing her completely, even though she is in no way a vicious rabbit and she wasn't making any attempt to escape. The nurse left my rabbits head completely under the towel as she did this - so I had to take it upon myself to free her head. Only then for the nurse to have her hand and fingers not only squashing her face but she had her finger in her eye, which I also ended up having to remove as my rabbit let out the most awful squeak. After reading the website, and the fact this is a veterinary hospital I had high hopes for this place. But on arrival it was clear that the nurse handling my rabbit had no care for animals, putting her through such unnecessary trauma and being so rough with her, just to clip her nails, which left my rabbit traumatised. It took hours for my rabbit to stop shaking. Read Less

Mark recently treated my little Lachon for a Cruciate Ligature Rupture. She could not have had better treatment from Mark, nurses and receptionists. She is now 8 weeks post op and doing fantastic. We were all made to feel that Mark was considering us as a family not a business. Many thanks 🐶 Read Less

I have been with this practice From the day they opened the desk staff are very friendly Sort out any problem very good with insurance paper work have had some very nice vets over the years some you like more than others but never had a bad one...just seen john who saved our 14 year old spaniel who is sat here smiling and so are we she couldn't lift her head 5 days ago or barely stand up we thought it was over .....we can't believe she is back to normal....that's having a good vet we can't thank him enough..👍🏻👍🏻👍🏻 Read Less

Terrible vets. Failed to diagnose the illness and implement a suitable treatment plan for our cat. No continuity of care. Vets were off sick multiple times leading to poor communication / treatment. Vets with little empathy. Over the top treatment costs especially when they see insurance is involved. Happy to let ‘Vets Now’ use their premises. A company that has monopolised the market of out of hours vetinary care for profit. Read reviews on this company that Beechwood partner with. Considering you use the same premises your handover from your vets to the vets now team led to poor treatment of our cat. Best thing we did moving to another vet with glowing feedback and a passion for your pets wellbeing. Think again before using Beechwood. Read Less

Excellent practice. Vet Mark diagnosed and has successfully treated our dogs elbow dysplasia. Very passionate vet and you can see the love he has for the animals. Receptionists and nurses have always been super helpful and caring. Highly recommended and I travel an hour to use their amazing orthopaedic expertise. Read Less

They have all the right equipment but lack empathy with sensitive dogs. After being told my pet was a lot better I was persuaded to leave him a second night which proved too much for him. He lost the will to live and died during the night. Still grieving Read Less

We have used this vet for many years and too date have not had any issues or problems. Mark Straw is our vet and have found him to be very friendly and helpful. The reception staff are also very nice and polite and again have always find them obliging. The facilities are also very clean and tidy. Read Less

I would highly recommend this practice. The standard of care for our Labrador, Milly, has been exceptional. Nothing is too much trouble, the reception staff are really friendly and our vet, Sarah, has always kept us informed of any progress and discussed options with us. Very good with hamsters too! Would not go anywhere else. Read Less

Needed to visit after my beloved Lurcher had been attacked at 8 am on a Sunday morning. He needed 9 stitches. The care for my dog and an emotional me was outstanding. Nearly 4 weeks later his scare is so neat. All thanks to to vet and nurse. Read Less