White Cross Vets Balby
Doncaster, South Yorkshire
General Info
White Cross Vets Balby stands as a recognizable entity among Doncaster's pet enthusiasts who pursue nearby veterinary assistance. The clinic’s position in South Yorkshire enables pet owners from surrounding areas to obtain regular veterinary services. Depending on the situation, available services might encompass routine checkups alongside pet vaccinations as well as early disease screenings and diagnostic consultations. White Cross Vets Balby establishes a serene organized environment that reduces stress levels for both pets and their owners. The veterinary team in Doncaster manages an extensive range of medical needs that includes skin and coat conditions along with dental problems and mobility issues. The clinic handles wellness visits and preventive plans regularly yet it also possesses expertise in managing urgent issues such as infections and digestive changes. The majority of South Yorkshire families depend on White Cross Vets Balby for assistance with challenging diagnoses and the care of senior pets with chronic conditions. Visitors frequently discuss the clinic’s communication style because it presents information in a straightforward manner that remains compassionate and easily comprehensible. Pet owners gain assurance through their decision-making processes for their animals without hesitation. A significant number of clients maintain long-term relationships because they perceive dependable service and develop trust through prolonged interactions. The staff's expertise in both standard and intricate veterinary subjects positions them ideally to support long-term care planning. The expansion of White Cross Vets Balby persists as increasing numbers of pet owners relocate to the Doncaster area or seek nearby veterinary services. The clinic's function within the local pet network establishes a system of diligent animal care and responsible pet ownership. An established practice in South Yorkshire stands as a dependable option for those seeking both routine and emergency veterinary services. The presence of White Cross Vets Balby clinic in their locality is something that people living in Doncaster and South Yorkshire's adjacent regions value. New pet owners who seek advice and longtime clients managing special conditions both demonstrate the ongoing demand for veterinary service that remains clear compassionate and consistent. This practice serves as a foundational element to achieve its vital community function.
Team
Gemma Lawn
Veterinarian
Richard Lawn
Veterinarian
Gemma Crossan
Veterinarian
Lucy Thomas
Veterinarian
Vanessa Brown
Nurse
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Mrs jones
8 Aug 2019
REPORT
Took my dog denzell here to get a second apinion as was not happy with what my vets said. We are glad we did as the staff were kind friendly and understanding.They checked denzell and give us good ad...
Took my dog denzell here to get a second apinion as was not happy with what my vets said. We are glad we did as the staff were kind friendly and understanding.They checked denzell and give us good advice which we were so happy with and went with there advice. denzell is back home safe and well after surgery all went well , just wished we went they from the beginning denzell is now 15 and going strong just like to thank all the staff for there hard work and commitment well done and thank you for the care you provided glad we change veterinary
Simon Birchall
14 Apr 2019
REPORT
Never take your animal here ever ! First time my rotty died their as she got parvo even though she was all uptown date with jabs from there ! And last night my British buldog died after going in to th...
Never take your animal here ever ! First time my rotty died their as she got parvo even though she was all uptown date with jabs from there ! And last night my British buldog died after going in to that fucking place just for her injections! 2 days after having her jab she got I'll ie kennel cough I asked reception and they said no we haven't had it but I saw the lady with the French buldog what had it and spoke to her she even said it was her dog and they lied ! To keep it quite fucking bastards !then last week I went back in and yet another different vet every fucking time said do you want her putting down wtf ? I said I want her to be made better the absolute uncaring piece of fucking shit ! My dog died 1020 last night and now Monday morning my new vet and my self will do everything in my power to have this place shut down for negligence!
Will
28 Jan 2019
REPORT
When my cat became extremely ill just before Christmas, the vets - and all their support staff - were magnificent.
They gave her excellent, speedy and expert care. They looked after her with great ki...
When my cat became extremely ill just before Christmas, the vets - and all their support staff - were magnificent.
They gave her excellent, speedy and expert care. They looked after her with great kindness and compassion. They were equally aware of my distress and kept me fully informed of her progress in a sensitive and prompt manner. My cat has made a full recovery and I am so grateful to everybody there.
David Ball
26 Aug 2018
REPORT
Absolutely the best vets we have ever used. Always at the end of the phone if needed and out of hours service is great. The advice and help we have had has been great.
10 lovely pups last night due t...
Absolutely the best vets we have ever used. Always at the end of the phone if needed and out of hours service is great. The advice and help we have had has been great.
10 lovely pups last night due to listening to their advice and help over the phone.
Would recommend this vets above anywhere else
Thank you so much
nigel quinn
19 Jul 2018
REPORT
we visted this practice for our dog Brodie a cocker spaniel for her booster she is fourteen years old and on the 9 of september will be fifteen and is always treated with respect at island vets at Spr...
we visted this practice for our dog Brodie a cocker spaniel for her booster she is fourteen years old and on the 9 of september will be fifteen and is always treated with respect at island vets at Springwell lane balby as i have used this practice with all three of my dogs and have always been looked after ps as well as my dogs so what does that tell you .
Chrissy Bailey
16 Jul 2018
REPORT
Kind, caring vets. Always super friendly. Have given my dog the best care possible. Always recommended them to family and friends.
Tracy Thorpe
14 Jul 2018
REPORT
Baby vets have looked after our dog the 13 years we have had her, they have provided excellent care every time we have visited, we would highly recommend them
the snipster
5 Jul 2018
REPORT
The best vets cheap and great service
p newman
29 Jun 2018
REPORT
if possible i would leave a minis rating,after reading some of the reviews,i agree with they are very over priced
and its all about the money with them,my poor cat was very ill and all they wanted to...
if possible i would leave a minis rating,after reading some of the reviews,i agree with they are very over priced
and its all about the money with them,my poor cat was very ill and all they wanted to do at first was talk about the cost,and then see what the problem was with her,but sadly she passed away under there so called attention!!!
and still had a bill to pay of 288.00 pounds to find out they left her for some 15 minutes,and when returning to her,she had passed away,but if a animal is in such poor health and conduction,why was it left alone!!!! after nearly 2 weeks im still waiting for a answer,i feel there is a lot of negligence at this place,as after speaking to a lot of people and reading the reviews,ive reported them to the VCMS about there costs and there negligence after finding out so much about this vets,would never take a animal there again
glen cr
15 Jun 2018
REPORT
I cannot praise the staff enough, so professional & friendly.
I had to have my dog loui put to sleep & it was done with absolute dignity. They allowed us time for lots of cuddles before he passed awa...
I cannot praise the staff enough, so professional & friendly.
I had to have my dog loui put to sleep & it was done with absolute dignity. They allowed us time for lots of cuddles before he passed away. I will always be grateful to each of them for the part they played.
I have used this vets for years & I cannot recommend them highly enough.
Thank you you are all very special people.
A special thank you to the lady vet I didn't catch her name but she will always told a place in my heart for caring so much.
Amazing team xx
vikki palmer
5 May 2018
REPORT
Staff were pleasant and welcoming, they listened to my questions and answered everything
Val Ellender
27 Apr 2018
REPORT
My local vets are so helpful and professional in all they do.thank you,for responding so quickly wen my little jack Russell was knocked down Poppy is making good progress after her op' at torringtons'...
My local vets are so helpful and professional in all they do.thank you,for responding so quickly wen my little jack Russell was knocked down Poppy is making good progress after her op' at torringtons' in brighouse! Thank you,val an ian from Edlington..
Lisa Thompson
26 Feb 2018
REPORT
Is it possible to give no stars? Shame! Practice manager appalling. Very rude and extremely unhelpful. My dog has been under their care for cancer treatment.... There are missing x-rays, a tissue sa...
Is it possible to give no stars? Shame! Practice manager appalling. Very rude and extremely unhelpful. My dog has been under their care for cancer treatment.... There are missing x-rays, a tissue sample from the 21St of December which we were never given the results of, incomplete swab testing..... The list goes on. My current vet has threatened this practice with reporting them to the RCVS. This morning my dog is having CT scans and her original x-rays are needed urgently.... This vet is avoiding giving them to us at all costs... Cover up??!
Melissa
20 Jan 2018
REPORT
This vet use locum vets only, you never see the same person twice, our cat has been going for monthly blood tests since June 2017 and every time we are charged different with some vets having the chee...
This vet use locum vets only, you never see the same person twice, our cat has been going for monthly blood tests since June 2017 and every time we are charged different with some vets having the cheek to charge consultation fees without even examining our cat! I'm in the process of changing vets as not happy at all, a few of the female locum vets are nice but alot do not care and charge as much as possible!
Chris Branton
24 Nov 2017
REPORT
Excellent treatment, vets very pleasant and patient in their treatment of pet and owner! My dog was taken ill mid afternoon and I was able to get an appointment within two hours. Would readily recomme...
Excellent treatment, vets very pleasant and patient in their treatment of pet and owner! My dog was taken ill mid afternoon and I was able to get an appointment within two hours. Would readily recommended.
Sarah peterson
4 Sep 2017
REPORT
Awful, a couple of years ago these vets were really good and caring, all the talented staff have left and been replaced with money grabbing managers
Andre Hulse
26 Aug 2017
REPORT
Good day... the vet I saw was very good well mannered and did his job professionally... reception is another matter. Amateurs.. comes to mind.
They need to be more professional for the price they ch...
Good day... the vet I saw was very good well mannered and did his job professionally... reception is another matter. Amateurs.. comes to mind.
They need to be more professional for the price they charge.. very expensive
Not a good way to get new customers
It's all about the money... although I can't blame the vet...
Patricia Reast
27 May 2017
REPORT
Change of management has resulted in higher prices and "salesmen" for vets who don't seem to care about the animals like they used to. Been there 15 years and having made numerous claims on insurance...
Change of management has resulted in higher prices and "salesmen" for vets who don't seem to care about the animals like they used to. Been there 15 years and having made numerous claims on insurance payable direct to them with me paying the excess up front, i find that i was recently totally embarassed by the NEW staff insisting that i pay up front for the whole claim. Despite pointing out my 15 years of claiming direct they refused to return my dog until i paid in full. I refused, attempting to pay the 150 excess, as that was all i had but they wouldnt take it insisting i pay it all. I was taken into a back room where the vet introduced me to the new clinical director who said they "always ask for payment up front" (15 years of not asking says different!) and insisted that i do so.
I stressed that i only had the 150, that this was not normal practise and to check my files but she was having none of it and would not take my money. Eventually, having said she didnt believe that i had insurance, i had to go all the way home to get my policy. She then accepted my payment and gave me a claim form to complete and return the next day..... EXACTLY WHAT I WOULD HAVE DONE ANYWAY !!!!
They received the payment from my insurance company within 2 weeks and now they have sent me a letter telling me im not welcome there anymore !!!!
I was expecting an apology not a ban !!!
For reference - after my excess, this was a 121 claim. In previous years, they have waited for thousands of pounds to be paid direct. Just proves that all they care about is the money!
Carla Walker
26 Mar 2017
REPORT
If I could leave 0 stars I would these vets would have had my dog put down if it was up to them! All about money that's all they think about they have no love for animals at all, we've recently taken ...
If I could leave 0 stars I would these vets would have had my dog put down if it was up to them! All about money that's all they think about they have no love for animals at all, we've recently taken my dog to another vet and he's getting better! They are useless they shouldn't even be open because there's no care for animals what so ever, do not take your pet here! Also the reception people do not offer the animals a drink when they clearly need one, terrible place no care at all!
Hillary reeves
12 Feb 2017
REPORT
Good service , excellent with the animals, very sensitive to owners feelings
paul wood
26 Jan 2017
REPORT
We keep a few chickens in our garden as pets, and these are more than happy to treat our girls, so we've moved our dog treatments over to them too. It's hard to find someone to actually treat a chi...
We keep a few chickens in our garden as pets, and these are more than happy to treat our girls, so we've moved our dog treatments over to them too. It's hard to find someone to actually treat a chicken, as other vets either just turn me down flat, or just advise me to put them to sleep, we have money and want our girls treated like any other pet.
Harriet Cummins
2 Sep 2016
REPORT
We have been with Balby Vets for over 2 years. The service they offer is excellent and the staff are lovely. Nothing is too much trouble. I find the vets and nurses very caring toward my boxer Gypsy ...
We have been with Balby Vets for over 2 years. The service they offer is excellent and the staff are lovely. Nothing is too much trouble. I find the vets and nurses very caring toward my boxer Gypsy and she enjoys the visits. If anyone is looking for a vet for their pet I would highly recommend this practice. Happy dog, happy owner! Thank you.
Matthew Bradley
26 Aug 2016
REPORT
5* I recently had my dog Joe in who was having really bad abdominal pains, I couldn't be happier with the way he was treat & how I was kept informed every step of the way. The staff were always helpfu...
5* I recently had my dog Joe in who was having really bad abdominal pains, I couldn't be happier with the way he was treat & how I was kept informed every step of the way. The staff were always helpful & pleasant at all times, not like other vets ive taken pets to in the past where all they care about is who's paying the bill at the end. The overall cost of his full treatment & aftercare was very reasonable, Would highly recommend & I will continue to use this vets for all of my dogs vaccinations.
Emma Dodds
12 Jul 2016
REPORT
I can't fault the team at all. I can get an appointment no problem. My concerns are always listened to and Annie (my boxer) is treated like a princess. Nothing is too much trouble and I always feel ha...
I can't fault the team at all. I can get an appointment no problem. My concerns are always listened to and Annie (my boxer) is treated like a princess. Nothing is too much trouble and I always feel happy with the service we receive. Would highly recommend. Thank you.
J Cooper
25 Jan 2016
REPORT
The young irish vet that works there is second to none. My own vet was closed one weekend shortly before christmas and I was hesitent to ring here as I had used balby vets up until 2 years ago when I ...
The young irish vet that works there is second to none. My own vet was closed one weekend shortly before christmas and I was hesitent to ring here as I had used balby vets up until 2 years ago when I became increasingly distressed at the treatment I got from some of the vets there, some of them being very rough with my dog and a couple having porr english, however from the moment I rang it was 100%, I seen to very quick and the vet couldnt have been nicer to me (I was very stressed and worryed) and the care and compassion she showed my dog was lovley. Treatment was brilliant and she updated me regularly on how my dog was doing til I could come fetch her. I'e been back a few times since and seen the irish vet everytime and she is just brilliant, cant recommend enough, my mate now goes to her too. I take just one star away as the receptionist can be a quite rude.
Lauren McNeal
11 Nov 2015
REPORT
Vet was nice but reception staff were very unwelcoming and insensitive, wouldn't go back.
carolyn joyce
26 Jun 2015
REPORT
Terrible. All about money. No genuine compassion for animals. The receptionists are shirty and rude and extremely cold. Its impossible to get to know the vets as they never stay there more very lo...
Terrible. All about money. No genuine compassion for animals. The receptionists are shirty and rude and extremely cold. Its impossible to get to know the vets as they never stay there more very long before they move off. Treatment is also poor and over priced.
Have had several bad experiences here and so I could not get out of this place fast enough. Will never go here again.
Morgan Black
17 Oct 2014
REPORT
Our dog 'Stella' Has always had digestion problems and started having patches and kept biting at herself so we took her and the vet who had a look explained she had fleas , so we got flea treatment an...
Our dog 'Stella' Has always had digestion problems and started having patches and kept biting at herself so we took her and the vet who had a look explained she had fleas , so we got flea treatment and also a 50 shampoo , But when we had a look at it ourself , there was no sign of fleas and the shampoo did nothing at all.
Alan Quine
20 Aug 2014
REPORT
I have had to come to this vet a few times to do with my cat "Suzie". And every time i have come here i am greeted in a warm welcoming manner, the staff are great and understand a lot about pets and l...
I have had to come to this vet a few times to do with my cat "Suzie". And every time i have come here i am greeted in a warm welcoming manner, the staff are great and understand a lot about pets and local people and how sometimes we can have financial difficulties and still need our pets taken care of. hence why i have given 5 stars and a good review.
Book an Appointment
FAQs
Where is White Cross Vets Balby located?
White Cross Vets Balby is located at 83-85 Springwell Ln, NULL, Doncaster,Yorkshire and Humber DN4 9AD. It's easily accessible to pet owners in the Doncaster area and surrounding communities.
What time does White Cross Vets Balby open and close each day?
White Cross Vets Balby is open Monday 08:00 AM - 19:00 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 19:00 PM, Thursday 08:00 AM - 19:00 PM, Friday 08:00 AM - 19:00 PM. On Saturdays, it's open 08:00 AM to 12:30 PM. They are closed on Sundays.
Is White Cross Vets Balby open on Saturdays?
Yes, White Cross Vets Balby is open on Saturdays. Their Saturday hours are 08:00AM to 12:30 PM.
Is White Cross Vets Balby open on Sundays?
No, White Cross Vets Balby is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at White Cross Vets Balby?
You can book an appointment online with White Cross Vets Balby via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
08:00AM-12:30PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
White Cross Vets Balby
Doncaster, South Yorkshire
Book an Appointment
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General Info
White Cross Vets Balby stands as a recognizable entity among Doncaster's pet enthusiasts who pursue nearby veterinary assistance. The clinic’s position in South Yorkshire enables pet owners from surrounding areas to obtain regular veterinary services. Depending on the situation, available services might encompass routine checkups alongside pet vaccinations as well as early disease screenings and diagnostic consultations. White Cross Vets Balby establishes a serene organized environment that reduces stress levels for both pets and their owners. The veterinary team in Doncaster manages an extensive range of medical needs that includes skin and coat conditions along with dental problems and mobility issues. The clinic handles wellness visits and preventive plans regularly yet it also possesses expertise in managing urgent issues such as infections and digestive changes. The majority of South Yorkshire families depend on White Cross Vets Balby for assistance with challenging diagnoses and the care of senior pets with chronic conditions. Visitors frequently discuss the clinic’s communication style because it presents information in a straightforward manner that remains compassionate and easily comprehensible. Pet owners gain assurance through their decision-making processes for their animals without hesitation. A significant number of clients maintain long-term relationships because they perceive dependable service and develop trust through prolonged interactions. The staff's expertise in both standard and intricate veterinary subjects positions them ideally to support long-term care planning. The expansion of White Cross Vets Balby persists as increasing numbers of pet owners relocate to the Doncaster area or seek nearby veterinary services. The clinic's function within the local pet network establishes a system of diligent animal care and responsible pet ownership. An established practice in South Yorkshire stands as a dependable option for those seeking both routine and emergency veterinary services. The presence of White Cross Vets Balby clinic in their locality is something that people living in Doncaster and South Yorkshire's adjacent regions value. New pet owners who seek advice and longtime clients managing special conditions both demonstrate the ongoing demand for veterinary service that remains clear compassionate and consistent. This practice serves as a foundational element to achieve its vital community function.
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:00AM-12:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Gemma Lawn
Veterinarian
Richard Lawn
Veterinarian
Gemma Crossan
Veterinarian
Lucy Thomas
Veterinarian
Vanessa Brown
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Mrs jones
8 Aug 2019
Took my dog denzell here to get a second apinion as was not happy with what my vets said. We are glad we did as the staff were kind friendly and understanding.They checked denzell and give us good ad...
Took my dog denzell here to get a second apinion as was not happy with what my vets said. We are glad we did as the staff were kind friendly and understanding.They checked denzell and give us good advice which we were so happy with and went with there advice. denzell is back home safe and well after surgery all went well , just wished we went they from the beginning denzell is now 15 and going strong just like to thank all the staff for there hard work and commitment well done and thank you for the care you provided glad we change veterinary
Simon Birchall
14 Apr 2019
Never take your animal here ever ! First time my rotty died their as she got parvo even though she was all uptown date with jabs from there ! And last night my British buldog died after going in to th...
Never take your animal here ever ! First time my rotty died their as she got parvo even though she was all uptown date with jabs from there ! And last night my British buldog died after going in to that fucking place just for her injections! 2 days after having her jab she got I'll ie kennel cough I asked reception and they said no we haven't had it but I saw the lady with the French buldog what had it and spoke to her she even said it was her dog and they lied ! To keep it quite fucking bastards !then last week I went back in and yet another different vet every fucking time said do you want her putting down wtf ? I said I want her to be made better the absolute uncaring piece of fucking shit ! My dog died 1020 last night and now Monday morning my new vet and my self will do everything in my power to have this place shut down for negligence!
Will
28 Jan 2019
When my cat became extremely ill just before Christmas, the vets - and all their support staff - were magnificent.
They gave her excellent, speedy and expert care. They looked after her with great ki...
When my cat became extremely ill just before Christmas, the vets - and all their support staff - were magnificent.
They gave her excellent, speedy and expert care. They looked after her with great kindness and compassion. They were equally aware of my distress and kept me fully informed of her progress in a sensitive and prompt manner. My cat has made a full recovery and I am so grateful to everybody there.
David Ball
26 Aug 2018
Absolutely the best vets we have ever used. Always at the end of the phone if needed and out of hours service is great. The advice and help we have had has been great.
10 lovely pups last night due t...
Absolutely the best vets we have ever used. Always at the end of the phone if needed and out of hours service is great. The advice and help we have had has been great.
10 lovely pups last night due to listening to their advice and help over the phone.
Would recommend this vets above anywhere else
Thank you so much
nigel quinn
19 Jul 2018
we visted this practice for our dog Brodie a cocker spaniel for her booster she is fourteen years old and on the 9 of september will be fifteen and is always treated with respect at island vets at Spr...
we visted this practice for our dog Brodie a cocker spaniel for her booster she is fourteen years old and on the 9 of september will be fifteen and is always treated with respect at island vets at Springwell lane balby as i have used this practice with all three of my dogs and have always been looked after ps as well as my dogs so what does that tell you .
Chrissy Bailey
16 Jul 2018
Kind, caring vets. Always super friendly. Have given my dog the best care possible. Always recommended them to family and friends.
Tracy Thorpe
14 Jul 2018
Baby vets have looked after our dog the 13 years we have had her, they have provided excellent care every time we have visited, we would highly recommend them
the snipster
5 Jul 2018
The best vets cheap and great service
p newman
29 Jun 2018
if possible i would leave a minis rating,after reading some of the reviews,i agree with they are very over priced
and its all about the money with them,my poor cat was very ill and all they wanted to...
if possible i would leave a minis rating,after reading some of the reviews,i agree with they are very over priced
and its all about the money with them,my poor cat was very ill and all they wanted to do at first was talk about the cost,and then see what the problem was with her,but sadly she passed away under there so called attention!!!
and still had a bill to pay of 288.00 pounds to find out they left her for some 15 minutes,and when returning to her,she had passed away,but if a animal is in such poor health and conduction,why was it left alone!!!! after nearly 2 weeks im still waiting for a answer,i feel there is a lot of negligence at this place,as after speaking to a lot of people and reading the reviews,ive reported them to the VCMS about there costs and there negligence after finding out so much about this vets,would never take a animal there again
glen cr
15 Jun 2018
I cannot praise the staff enough, so professional & friendly.
I had to have my dog loui put to sleep & it was done with absolute dignity. They allowed us time for lots of cuddles before he passed awa...
I cannot praise the staff enough, so professional & friendly.
I had to have my dog loui put to sleep & it was done with absolute dignity. They allowed us time for lots of cuddles before he passed away. I will always be grateful to each of them for the part they played.
I have used this vets for years & I cannot recommend them highly enough.
Thank you you are all very special people.
A special thank you to the lady vet I didn't catch her name but she will always told a place in my heart for caring so much.
Amazing team xx
vikki palmer
5 May 2018
Staff were pleasant and welcoming, they listened to my questions and answered everything
Val Ellender
27 Apr 2018
My local vets are so helpful and professional in all they do.thank you,for responding so quickly wen my little jack Russell was knocked down Poppy is making good progress after her op' at torringtons'...
My local vets are so helpful and professional in all they do.thank you,for responding so quickly wen my little jack Russell was knocked down Poppy is making good progress after her op' at torringtons' in brighouse! Thank you,val an ian from Edlington..
Lisa Thompson
26 Feb 2018
Is it possible to give no stars? Shame! Practice manager appalling. Very rude and extremely unhelpful. My dog has been under their care for cancer treatment.... There are missing x-rays, a tissue sa...
Is it possible to give no stars? Shame! Practice manager appalling. Very rude and extremely unhelpful. My dog has been under their care for cancer treatment.... There are missing x-rays, a tissue sample from the 21St of December which we were never given the results of, incomplete swab testing..... The list goes on. My current vet has threatened this practice with reporting them to the RCVS. This morning my dog is having CT scans and her original x-rays are needed urgently.... This vet is avoiding giving them to us at all costs... Cover up??!
Melissa
20 Jan 2018
This vet use locum vets only, you never see the same person twice, our cat has been going for monthly blood tests since June 2017 and every time we are charged different with some vets having the chee...
This vet use locum vets only, you never see the same person twice, our cat has been going for monthly blood tests since June 2017 and every time we are charged different with some vets having the cheek to charge consultation fees without even examining our cat! I'm in the process of changing vets as not happy at all, a few of the female locum vets are nice but alot do not care and charge as much as possible!
Chris Branton
24 Nov 2017
Excellent treatment, vets very pleasant and patient in their treatment of pet and owner! My dog was taken ill mid afternoon and I was able to get an appointment within two hours. Would readily recomme...
Excellent treatment, vets very pleasant and patient in their treatment of pet and owner! My dog was taken ill mid afternoon and I was able to get an appointment within two hours. Would readily recommended.
Sarah peterson
4 Sep 2017
Awful, a couple of years ago these vets were really good and caring, all the talented staff have left and been replaced with money grabbing managers
Andre Hulse
26 Aug 2017
Good day... the vet I saw was very good well mannered and did his job professionally... reception is another matter. Amateurs.. comes to mind.
They need to be more professional for the price they ch...
Good day... the vet I saw was very good well mannered and did his job professionally... reception is another matter. Amateurs.. comes to mind.
They need to be more professional for the price they charge.. very expensive
Not a good way to get new customers
It's all about the money... although I can't blame the vet...
Patricia Reast
27 May 2017
Change of management has resulted in higher prices and "salesmen" for vets who don't seem to care about the animals like they used to. Been there 15 years and having made numerous claims on insurance...
Change of management has resulted in higher prices and "salesmen" for vets who don't seem to care about the animals like they used to. Been there 15 years and having made numerous claims on insurance payable direct to them with me paying the excess up front, i find that i was recently totally embarassed by the NEW staff insisting that i pay up front for the whole claim. Despite pointing out my 15 years of claiming direct they refused to return my dog until i paid in full. I refused, attempting to pay the 150 excess, as that was all i had but they wouldnt take it insisting i pay it all. I was taken into a back room where the vet introduced me to the new clinical director who said they "always ask for payment up front" (15 years of not asking says different!) and insisted that i do so.
I stressed that i only had the 150, that this was not normal practise and to check my files but she was having none of it and would not take my money. Eventually, having said she didnt believe that i had insurance, i had to go all the way home to get my policy. She then accepted my payment and gave me a claim form to complete and return the next day..... EXACTLY WHAT I WOULD HAVE DONE ANYWAY !!!!
They received the payment from my insurance company within 2 weeks and now they have sent me a letter telling me im not welcome there anymore !!!!
I was expecting an apology not a ban !!!
For reference - after my excess, this was a 121 claim. In previous years, they have waited for thousands of pounds to be paid direct. Just proves that all they care about is the money!
Carla Walker
26 Mar 2017
If I could leave 0 stars I would these vets would have had my dog put down if it was up to them! All about money that's all they think about they have no love for animals at all, we've recently taken ...
If I could leave 0 stars I would these vets would have had my dog put down if it was up to them! All about money that's all they think about they have no love for animals at all, we've recently taken my dog to another vet and he's getting better! They are useless they shouldn't even be open because there's no care for animals what so ever, do not take your pet here! Also the reception people do not offer the animals a drink when they clearly need one, terrible place no care at all!
Hillary reeves
12 Feb 2017
Good service , excellent with the animals, very sensitive to owners feelings
paul wood
26 Jan 2017
We keep a few chickens in our garden as pets, and these are more than happy to treat our girls, so we've moved our dog treatments over to them too. It's hard to find someone to actually treat a chi...
We keep a few chickens in our garden as pets, and these are more than happy to treat our girls, so we've moved our dog treatments over to them too. It's hard to find someone to actually treat a chicken, as other vets either just turn me down flat, or just advise me to put them to sleep, we have money and want our girls treated like any other pet.
Harriet Cummins
2 Sep 2016
We have been with Balby Vets for over 2 years. The service they offer is excellent and the staff are lovely. Nothing is too much trouble. I find the vets and nurses very caring toward my boxer Gypsy ...
We have been with Balby Vets for over 2 years. The service they offer is excellent and the staff are lovely. Nothing is too much trouble. I find the vets and nurses very caring toward my boxer Gypsy and she enjoys the visits. If anyone is looking for a vet for their pet I would highly recommend this practice. Happy dog, happy owner! Thank you.
Matthew Bradley
26 Aug 2016
5* I recently had my dog Joe in who was having really bad abdominal pains, I couldn't be happier with the way he was treat & how I was kept informed every step of the way. The staff were always helpfu...
5* I recently had my dog Joe in who was having really bad abdominal pains, I couldn't be happier with the way he was treat & how I was kept informed every step of the way. The staff were always helpful & pleasant at all times, not like other vets ive taken pets to in the past where all they care about is who's paying the bill at the end. The overall cost of his full treatment & aftercare was very reasonable, Would highly recommend & I will continue to use this vets for all of my dogs vaccinations.
Emma Dodds
12 Jul 2016
I can't fault the team at all. I can get an appointment no problem. My concerns are always listened to and Annie (my boxer) is treated like a princess. Nothing is too much trouble and I always feel ha...
I can't fault the team at all. I can get an appointment no problem. My concerns are always listened to and Annie (my boxer) is treated like a princess. Nothing is too much trouble and I always feel happy with the service we receive. Would highly recommend. Thank you.
J Cooper
25 Jan 2016
The young irish vet that works there is second to none. My own vet was closed one weekend shortly before christmas and I was hesitent to ring here as I had used balby vets up until 2 years ago when I ...
The young irish vet that works there is second to none. My own vet was closed one weekend shortly before christmas and I was hesitent to ring here as I had used balby vets up until 2 years ago when I became increasingly distressed at the treatment I got from some of the vets there, some of them being very rough with my dog and a couple having porr english, however from the moment I rang it was 100%, I seen to very quick and the vet couldnt have been nicer to me (I was very stressed and worryed) and the care and compassion she showed my dog was lovley. Treatment was brilliant and she updated me regularly on how my dog was doing til I could come fetch her. I'e been back a few times since and seen the irish vet everytime and she is just brilliant, cant recommend enough, my mate now goes to her too. I take just one star away as the receptionist can be a quite rude.
Lauren McNeal
11 Nov 2015
Vet was nice but reception staff were very unwelcoming and insensitive, wouldn't go back.
carolyn joyce
26 Jun 2015
Terrible. All about money. No genuine compassion for animals. The receptionists are shirty and rude and extremely cold. Its impossible to get to know the vets as they never stay there more very lo...
Terrible. All about money. No genuine compassion for animals. The receptionists are shirty and rude and extremely cold. Its impossible to get to know the vets as they never stay there more very long before they move off. Treatment is also poor and over priced.
Have had several bad experiences here and so I could not get out of this place fast enough. Will never go here again.
Morgan Black
17 Oct 2014
Our dog 'Stella' Has always had digestion problems and started having patches and kept biting at herself so we took her and the vet who had a look explained she had fleas , so we got flea treatment an...
Our dog 'Stella' Has always had digestion problems and started having patches and kept biting at herself so we took her and the vet who had a look explained she had fleas , so we got flea treatment and also a 50 shampoo , But when we had a look at it ourself , there was no sign of fleas and the shampoo did nothing at all.
Alan Quine
20 Aug 2014
I have had to come to this vet a few times to do with my cat "Suzie". And every time i have come here i am greeted in a warm welcoming manner, the staff are great and understand a lot about pets and l...
I have had to come to this vet a few times to do with my cat "Suzie". And every time i have come here i am greeted in a warm welcoming manner, the staff are great and understand a lot about pets and local people and how sometimes we can have financial difficulties and still need our pets taken care of. hence why i have given 5 stars and a good review.
FAQs
Where is White Cross Vets Balby located?
White Cross Vets Balby is located at 83-85 Springwell Ln, NULL, Doncaster,Yorkshire and Humber DN4 9AD. It's easily accessible to pet owners in the Doncaster area and surrounding communities.
What time does White Cross Vets Balby open and close each day?
White Cross Vets Balby is open Monday 08:00 AM - 19:00 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 19:00 PM, Thursday 08:00 AM - 19:00 PM, Friday 08:00 AM - 19:00 PM. On Saturdays, it's open 08:00 AM to 12:30 PM. They are closed on Sundays.
Is White Cross Vets Balby open on Saturdays?
Yes, White Cross Vets Balby is open on Saturdays. Their Saturday hours are 08:00AM to 12:30 PM.
Is White Cross Vets Balby open on Sundays?
No, White Cross Vets Balby is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at White Cross Vets Balby?
You can book an appointment online with White Cross Vets Balby via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
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