Portland House Veterinary Group
Retford, South Yorkshire
General Info
Animal enthusiasts searching for local veterinary assistance recognize Portland House Veterinary Group as a common establishment due to its strategic Retford location. Pet owners from surrounding communities can reach the clinic in South Yorkshire to receive regular veterinary services. Depending on the case, services may include routine checkups, pet vaccinations, early disease screenings and diagnostic consultations. Portland House Veterinary Group establishes a serene and organized environment which aids in reducing stress levels for both pets and their owners. The veterinary team in Retford manages an extensive range of medical conditions which include skin and coat disorders, dental problems, and mobility issues. The clinic manages routine wellness visits and preventive plans while also possessing expertise in handling urgent conditions such as infections and digestive disturbances. Portland House Veterinary Group serves as a crucial resource for many South Yorkshire families who face challenges with complex diagnoses or care for senior pets with chronic ailments. Visitors frequently mention the clinic’s communication style because it stands out as clear kind and easy to understand. This enables pet owners to experience a sense of assurance regarding the choices they implement for their animals. Numerous clients maintain long-term relationships because they report consistent service while developing trust through extended interactions. The staff possesses knowledge of ordinary and intricate veterinary subjects which enables them to effectively direct long-term healthcare plans. Portland House Veterinary Group experiences ongoing expansion due to increasing numbers of pet owners relocating to Retford and seeking nearby veterinary services. Through its active participation in the local pet community the clinic establishes a network that promotes responsible pet ownership alongside attentive animal care. Anyone looking for an established veterinary practice in South Yorkshire will find it a dependable option for both routine care and responsive attention. Inhabitants of Retford together with those from adjacent South Yorkshire regions frequently express gratitude for the proximity of Portland House Veterinary Group clinic. The demand for clear compassionate and consistent veterinary service remains essential from new pet owners seeking advice to longtime clients managing special conditions. This practice serves to meet the fundamental community function.
Team
Alison Burns
Veterinarian
Alan Tevendale
Veterinarian
Janet Aitken
Veterinarian
Clair Caudwell
Veterinarian
Andrew Chadwick
Veterinarian
Joanna iver
Veterinarian
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Sharon Tomlinson
16 Nov 2023
REPORT
Worse vets ever. Gave false information. Could have resulted in my dog been pts. Shame on that particular vet.
Dorothy
4 May 2022
REPORT
The customer service is poor, called to get an appointment and nobody called me back, tried another day and said they call back in the morning, nothing tried again said it would be afternoon. In the e...
The customer service is poor, called to get an appointment and nobody called me back, tried another day and said they call back in the morning, nothing tried again said it would be afternoon. In the end came in as my cat wasn’t well. Would not get the vet to speak to me (we had an appointment a week before and my cat was given antibiotics, was told to come back for steroids if wasn’t getting better), but they were happy to book another appointment for additional £55 of course. After I left got a phone call and they said they wouldn’t give her steroids as it needed investigation (for which they initially quoted £450 to leave the cat there for the day, put her under and take samples for biopsy), otherwise an appointment for £55 but probably wouldn’t find out as investigation needed! Not concerned about the cat at all just profit (I appreciate they have to make money but I already paid £115 for one visit, £27 next time and had her booked for spay and microchip for another £130!).
Glen Smith
27 Jun 2018
REPORT
These guys took care of our chocolate labrador Milo for 13 years till we sadly had to lay him to rest. Caring and professional through out. We can't thank you all enough for helping us make milos life...
These guys took care of our chocolate labrador Milo for 13 years till we sadly had to lay him to rest. Caring and professional through out. We can't thank you all enough for helping us make milos life so happy and full. Thank you all at portland house. Keep doing what you do best! Thank you..
Sarah Harrison
3 Jun 2018
REPORT
Very helpful in times of a crisis, Mike was Excellent and took great care of our cat.
Gail Staniland
13 May 2018
REPORT
Very helpfull
Laura Jayne Paterson
8 Apr 2018
REPORT
I just wanted to say a massive thank you to the lovely vet and nurse who attended the surgery for an emergency today. (I didn't get the names, sorry) It was to assess and pts an old cat that my mum ha...
I just wanted to say a massive thank you to the lovely vet and nurse who attended the surgery for an emergency today. (I didn't get the names, sorry) It was to assess and pts an old cat that my mum has been looking out for. They were very kind and compassionate towards him and it was very much appreciated. Thank you x
Sophie Emma Griffiths
16 Feb 2018
REPORT
I have been to many vets over the years but the animal care at this practice for my dog jigsaw and her 3 puppies has been incredible I would like to say a massive thank you to all the team for the em...
I have been to many vets over the years but the animal care at this practice for my dog jigsaw and her 3 puppies has been incredible I would like to say a massive thank you to all the team for the emergency op jigsaw had and how fantastic it is that all 3 pups are doing great outstanding in my opinion ️️️️️
George Coleman
4 Feb 2018
REPORT
Many thanks to Portland vets Retford in a out of hours call for our springer spaniel meg who was loosing blood from both ends and vet Andy who diagnosed the problem very quickly and administered the ...
Many thanks to Portland vets Retford in a out of hours call for our springer spaniel meg who was loosing blood from both ends and vet Andy who diagnosed the problem very quickly and administered the medication , without these people we could have lost her , on the road to a full recovery once again many thanks
Andi Sercombe
2 Feb 2018
REPORT
Always great service & care from everyone at Portland House
Shaun Ireland
12 Jan 2018
REPORT
Good
Briony Oddy
5 Dec 2017
REPORT
The service is beyond shocking! I had an equine vet out to castrate my pony because he mis diagnosed him as a gelding 3 times!!! In his mess up he gave me a set price to have the colt cut to then have...
The service is beyond shocking! I had an equine vet out to castrate my pony because he mis diagnosed him as a gelding 3 times!!! In his mess up he gave me a set price to have the colt cut to then have an invoice of almost double! After disputing the amount of the bill with himself and the receptionist over numerous occasions he has sent my partner a very nasty email as we said we would not be using them again! I’m appalled at the treatment I’ve had from Greg the equine vet right from the start and the problems he has caused. If anything he should of done a blood test to be sure but instead told myself, my partner and a friend he was a gelding 3 times. Would not use this practice again and definitely will not be recommending them to anyone, very disappointed.
Nic Morris
25 Oct 2017
REPORT
Always 'Above and Beyond' - so much support for so many of the rescue cats have taken in aswell as my own treasures
Nigel Henderson
17 Aug 2017
REPORT
Great care for your pet
leslie slinn
19 Jun 2017
REPORT
Very polite.
Limara Sperry
23 Apr 2017
REPORT
Sharon Dyson
4 Mar 2017
REPORT
Nathan Styles
15 Feb 2017
REPORT
Worst vets I have ever been to in my life all about money there. No genuine care for the animals. Wanted me to put my dog down just because I couldn't afford their price to have her broken leg amputat...
Worst vets I have ever been to in my life all about money there. No genuine care for the animals. Wanted me to put my dog down just because I couldn't afford their price to have her broken leg amputated (which another vets not a only said it was wrong but they saved my dogs leg and she runs happily playing now) so be advised if you would like your pet/animal to be treated to the pets beneifit not the vets profit go somewhere else!!!. Horrible horrible vets practice
Richard Harper
14 Feb 2017
REPORT
Helped make my little kitten better. A little more expensive than the likes of pets4vets etc but it has that local caring feeling
Sarah-Jayne Twiggy Brett
22 Sep 2016
REPORT
We have been with Portland House for the past 4 years and have never had any problems. There have been 2 occasions when my dog needed medical help and they were there. Both times it was out of hours a...
We have been with Portland House for the past 4 years and have never had any problems. There have been 2 occasions when my dog needed medical help and they were there. Both times it was out of hours as well and they were so happy to help us. It's heartbreaking when your pet is ill and needs help, and the vets have only ever done their best. I wouldn't go anywhere else and would definitely recommend.
Emma Hartley
13 Sep 2016
REPORT
I just want to say what a lovely experience we had this morning with Beth! One of our horses is extremely nervous of strangers but Beth was calm, confident and he really liked her! Not only was the vi...
I just want to say what a lovely experience we had this morning with Beth! One of our horses is extremely nervous of strangers but Beth was calm, confident and he really liked her! Not only was the visit completely stress free, it was a super training opportunity! :-)
Lynn Wright
8 Aug 2016
REPORT
My dog Leo recently had emergency surgery after falling ill with what we think was peritonitis. We can't thank enough the staff for their skill, dedication and care that they showed Leo who's now on t...
My dog Leo recently had emergency surgery after falling ill with what we think was peritonitis. We can't thank enough the staff for their skill, dedication and care that they showed Leo who's now on the way to making a full recovery.
Sean O'sullivan
19 May 2016
REPORT
I contacted Portland house this morning how much the kennel cough injection would be, they gave me a price of 45. The very next vets I phoned gave me a quote of 19.98, Seems Portland house is aimed at...
I contacted Portland house this morning how much the kennel cough injection would be, they gave me a price of 45. The very next vets I phoned gave me a quote of 19.98, Seems Portland house is aimed at the well off and getting maximum profit. We all love our pets but we're not all made of money, shop about first, these guys are on the make!
Kayleigh Wright
17 Oct 2015
REPORT
Would recommend Portland house vets to anyone!!! They have been amazing thoughtful the years and more so the past year with our Rottweiler Tia who suffered with Diabetes. They were even more amazing w...
Would recommend Portland house vets to anyone!!! They have been amazing thoughtful the years and more so the past year with our Rottweiler Tia who suffered with Diabetes. They were even more amazing when she became unwell and she went to sleep . A special thanks to Jan on reception who was always so helpful and caring !! Thank you xxxx
Jess Bidewell
16 Oct 2015
REPORT
The only experience with Greg was to vaccinate one of my horses and he was fantastic with him, I have had one experience with Jo dealing with one of our horses with colic and again she was brilliant w...
The only experience with Greg was to vaccinate one of my horses and he was fantastic with him, I have had one experience with Jo dealing with one of our horses with colic and again she was brilliant with him and helped him a lot. my experience with Lindsey when she had To also attend the horse with colic was fantastic, although we ended up loosing the poor horse Lindsey did her absolute best with him and was so understanding and sympathetic when we had him put to sleep. Really good team of vets!
Leanne Robson
19 Jun 2015
REPORT
They told me to have my dog put to sleep if I didn't have her leg operated on took her else where now over a year later she's now fine n she never had the op she apparently needed all there bothers ab...
They told me to have my dog put to sleep if I didn't have her leg operated on took her else where now over a year later she's now fine n she never had the op she apparently needed all there bothers about is the money if i took there advice I would of lost my best friend
Claire Cooper
18 Apr 2015
REPORT
I am a BHS instructor with 28 years horse experience behind me working on professional competition yards travelling around the country to top shows meeting many vets in my time and this is by far the ...
I am a BHS instructor with 28 years horse experience behind me working on professional competition yards travelling around the country to top shows meeting many vets in my time and this is by far the worst equine practice I have come across. My farrier removed a foreign body from my horses foot and said poultice it but if it gets worse and she becomes lame you will need antibiotics. I rang this practice and they came out and said I can't give you antibiotics until we have puss coming out and foot is very hard so we need to soften it so poultice it and see, next day ring them, I have puss? carry on poulticing unless swollen I can't give you antibiotics? but she is getting really lame? no carry on poulticing we will xray to see what is going on next week? Why do that is it not the foreign body farrier pulled out then? A week after first asking I have a hopping lame horse with a massive leg which is not eating and in severe pain and they did finally issue antibiotics as I said I want some or I am getting another vet? vet said yes but told me I must clear my account first which I did no problem as I just wanted my horse better. I was a new customer so all told with 2 visits and drugs I owed less than 200. Don't listen to customers at all avoid them at all costs.
Sue Stevenson
11 Apr 2014
REPORT
Absolutely excellent, we asked them to give us a second opinion on one if our horses and we are so glad we did, very professional, understanding, and easy to talk to. Very gentle but firm will a nervo...
Absolutely excellent, we asked them to give us a second opinion on one if our horses and we are so glad we did, very professional, understanding, and easy to talk to. Very gentle but firm will a nervous pony. We will be registering our other ponies with them. Can highly recommend them. Very happy customers and very happy animals. Thank you xxx
Tony Robson
15 Jun 2013
REPORT
Photo Gallery
Book an Appointment
FAQs
Where is Portland House Veterinary Group located?
Portland House Veterinary Group is located at 53 Churchgate, NULL, Retford,Yorkshire and Humber DN22 6PA. It's easily accessible to pet owners in the Retford area and surrounding communities.
What time does Portland House Veterinary Group open and close each day?
Portland House Veterinary Group is open Monday 08:30 AM - 18:00 PM, Tuesday 08:30 AM - 18:00 PM, Wednesday 08:30 AM - 18:00 PM, Thursday 08:30 AM - 18:00 PM, Friday 08:30 AM - 18:00 PM. On Saturdays, it's open 08:30 AM to 12:00 PM. They are closed on Sundays.
Is Portland House Veterinary Group open on Saturdays?
Yes, Portland House Veterinary Group is open on Saturdays. Their Saturday hours are 08:30AM to 12:00 PM.
Is Portland House Veterinary Group open on Sundays?
No, Portland House Veterinary Group is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Portland House Veterinary Group?
You can book an appointment online with Portland House Veterinary Group via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
Business Hours
Monday
Mon
08:30AM-18:00PM
Tuesday
Tue
08:30AM-18:00PM
Wednesday
Wed
08:30AM-18:00PM
Thursday
Thu
08:30AM-18:00PM
Friday
Fri
08:30AM-18:00PM
Saturday
Sat
08:30AM-12:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Portland House Veterinary Group
Retford, South Yorkshire
Book an Appointment
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General Info
Animal enthusiasts searching for local veterinary assistance recognize Portland House Veterinary Group as a common establishment due to its strategic Retford location. Pet owners from surrounding communities can reach the clinic in South Yorkshire to receive regular veterinary services. Depending on the case, services may include routine checkups, pet vaccinations, early disease screenings and diagnostic consultations. Portland House Veterinary Group establishes a serene and organized environment which aids in reducing stress levels for both pets and their owners. The veterinary team in Retford manages an extensive range of medical conditions which include skin and coat disorders, dental problems, and mobility issues. The clinic manages routine wellness visits and preventive plans while also possessing expertise in handling urgent conditions such as infections and digestive disturbances. Portland House Veterinary Group serves as a crucial resource for many South Yorkshire families who face challenges with complex diagnoses or care for senior pets with chronic ailments. Visitors frequently mention the clinic’s communication style because it stands out as clear kind and easy to understand. This enables pet owners to experience a sense of assurance regarding the choices they implement for their animals. Numerous clients maintain long-term relationships because they report consistent service while developing trust through extended interactions. The staff possesses knowledge of ordinary and intricate veterinary subjects which enables them to effectively direct long-term healthcare plans. Portland House Veterinary Group experiences ongoing expansion due to increasing numbers of pet owners relocating to Retford and seeking nearby veterinary services. Through its active participation in the local pet community the clinic establishes a network that promotes responsible pet ownership alongside attentive animal care. Anyone looking for an established veterinary practice in South Yorkshire will find it a dependable option for both routine care and responsive attention. Inhabitants of Retford together with those from adjacent South Yorkshire regions frequently express gratitude for the proximity of Portland House Veterinary Group clinic. The demand for clear compassionate and consistent veterinary service remains essential from new pet owners seeking advice to longtime clients managing special conditions. This practice serves to meet the fundamental community function.
Business Hours
Monday
08:30AM-18:00PM
Tuesday
08:30AM-18:00PM
Wednesday
08:30AM-18:00PM
Thursday
08:30AM-18:00PM
Friday
08:30AM-18:00PM
Saturday
08:30AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Alison Burns
Veterinarian
Alan Tevendale
Veterinarian
Janet Aitken
Veterinarian
Clair Caudwell
Veterinarian
Andrew Chadwick
Veterinarian
Joanna iver
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Sharon Tomlinson
16 Nov 2023
Worse vets ever. Gave false information. Could have resulted in my dog been pts. Shame on that particular vet.
Dorothy
4 May 2022
The customer service is poor, called to get an appointment and nobody called me back, tried another day and said they call back in the morning, nothing tried again said it would be afternoon. In the e...
The customer service is poor, called to get an appointment and nobody called me back, tried another day and said they call back in the morning, nothing tried again said it would be afternoon. In the end came in as my cat wasn’t well. Would not get the vet to speak to me (we had an appointment a week before and my cat was given antibiotics, was told to come back for steroids if wasn’t getting better), but they were happy to book another appointment for additional £55 of course. After I left got a phone call and they said they wouldn’t give her steroids as it needed investigation (for which they initially quoted £450 to leave the cat there for the day, put her under and take samples for biopsy), otherwise an appointment for £55 but probably wouldn’t find out as investigation needed! Not concerned about the cat at all just profit (I appreciate they have to make money but I already paid £115 for one visit, £27 next time and had her booked for spay and microchip for another £130!).
Glen Smith
27 Jun 2018
These guys took care of our chocolate labrador Milo for 13 years till we sadly had to lay him to rest. Caring and professional through out. We can't thank you all enough for helping us make milos life...
These guys took care of our chocolate labrador Milo for 13 years till we sadly had to lay him to rest. Caring and professional through out. We can't thank you all enough for helping us make milos life so happy and full. Thank you all at portland house. Keep doing what you do best! Thank you..
Sarah Harrison
3 Jun 2018
Very helpful in times of a crisis, Mike was Excellent and took great care of our cat.
Gail Staniland
13 May 2018
Very helpfull
Laura Jayne Paterson
8 Apr 2018
I just wanted to say a massive thank you to the lovely vet and nurse who attended the surgery for an emergency today. (I didn't get the names, sorry) It was to assess and pts an old cat that my mum ha...
I just wanted to say a massive thank you to the lovely vet and nurse who attended the surgery for an emergency today. (I didn't get the names, sorry) It was to assess and pts an old cat that my mum has been looking out for. They were very kind and compassionate towards him and it was very much appreciated. Thank you x
Sophie Emma Griffiths
16 Feb 2018
I have been to many vets over the years but the animal care at this practice for my dog jigsaw and her 3 puppies has been incredible I would like to say a massive thank you to all the team for the em...
I have been to many vets over the years but the animal care at this practice for my dog jigsaw and her 3 puppies has been incredible I would like to say a massive thank you to all the team for the emergency op jigsaw had and how fantastic it is that all 3 pups are doing great outstanding in my opinion ️️️️️
George Coleman
4 Feb 2018
Many thanks to Portland vets Retford in a out of hours call for our springer spaniel meg who was loosing blood from both ends and vet Andy who diagnosed the problem very quickly and administered the ...
Many thanks to Portland vets Retford in a out of hours call for our springer spaniel meg who was loosing blood from both ends and vet Andy who diagnosed the problem very quickly and administered the medication , without these people we could have lost her , on the road to a full recovery once again many thanks
Andi Sercombe
2 Feb 2018
Always great service & care from everyone at Portland House
Shaun Ireland
12 Jan 2018
Good
Briony Oddy
5 Dec 2017
The service is beyond shocking! I had an equine vet out to castrate my pony because he mis diagnosed him as a gelding 3 times!!! In his mess up he gave me a set price to have the colt cut to then have...
The service is beyond shocking! I had an equine vet out to castrate my pony because he mis diagnosed him as a gelding 3 times!!! In his mess up he gave me a set price to have the colt cut to then have an invoice of almost double! After disputing the amount of the bill with himself and the receptionist over numerous occasions he has sent my partner a very nasty email as we said we would not be using them again! I’m appalled at the treatment I’ve had from Greg the equine vet right from the start and the problems he has caused. If anything he should of done a blood test to be sure but instead told myself, my partner and a friend he was a gelding 3 times. Would not use this practice again and definitely will not be recommending them to anyone, very disappointed.
Nic Morris
25 Oct 2017
Always 'Above and Beyond' - so much support for so many of the rescue cats have taken in aswell as my own treasures
Nigel Henderson
17 Aug 2017
Great care for your pet
leslie slinn
19 Jun 2017
Very polite.
Limara Sperry
23 Apr 2017
Sharon Dyson
4 Mar 2017
Nathan Styles
15 Feb 2017
Worst vets I have ever been to in my life all about money there. No genuine care for the animals. Wanted me to put my dog down just because I couldn't afford their price to have her broken leg amputat...
Worst vets I have ever been to in my life all about money there. No genuine care for the animals. Wanted me to put my dog down just because I couldn't afford their price to have her broken leg amputated (which another vets not a only said it was wrong but they saved my dogs leg and she runs happily playing now) so be advised if you would like your pet/animal to be treated to the pets beneifit not the vets profit go somewhere else!!!. Horrible horrible vets practice
Richard Harper
14 Feb 2017
Helped make my little kitten better. A little more expensive than the likes of pets4vets etc but it has that local caring feeling
Sarah-Jayne Twiggy Brett
22 Sep 2016
We have been with Portland House for the past 4 years and have never had any problems. There have been 2 occasions when my dog needed medical help and they were there. Both times it was out of hours a...
We have been with Portland House for the past 4 years and have never had any problems. There have been 2 occasions when my dog needed medical help and they were there. Both times it was out of hours as well and they were so happy to help us. It's heartbreaking when your pet is ill and needs help, and the vets have only ever done their best. I wouldn't go anywhere else and would definitely recommend.
Emma Hartley
13 Sep 2016
I just want to say what a lovely experience we had this morning with Beth! One of our horses is extremely nervous of strangers but Beth was calm, confident and he really liked her! Not only was the vi...
I just want to say what a lovely experience we had this morning with Beth! One of our horses is extremely nervous of strangers but Beth was calm, confident and he really liked her! Not only was the visit completely stress free, it was a super training opportunity! :-)
Lynn Wright
8 Aug 2016
My dog Leo recently had emergency surgery after falling ill with what we think was peritonitis. We can't thank enough the staff for their skill, dedication and care that they showed Leo who's now on t...
My dog Leo recently had emergency surgery after falling ill with what we think was peritonitis. We can't thank enough the staff for their skill, dedication and care that they showed Leo who's now on the way to making a full recovery.
Sean O'sullivan
19 May 2016
I contacted Portland house this morning how much the kennel cough injection would be, they gave me a price of 45. The very next vets I phoned gave me a quote of 19.98, Seems Portland house is aimed at...
I contacted Portland house this morning how much the kennel cough injection would be, they gave me a price of 45. The very next vets I phoned gave me a quote of 19.98, Seems Portland house is aimed at the well off and getting maximum profit. We all love our pets but we're not all made of money, shop about first, these guys are on the make!
Kayleigh Wright
17 Oct 2015
Would recommend Portland house vets to anyone!!! They have been amazing thoughtful the years and more so the past year with our Rottweiler Tia who suffered with Diabetes. They were even more amazing w...
Would recommend Portland house vets to anyone!!! They have been amazing thoughtful the years and more so the past year with our Rottweiler Tia who suffered with Diabetes. They were even more amazing when she became unwell and she went to sleep . A special thanks to Jan on reception who was always so helpful and caring !! Thank you xxxx
Jess Bidewell
16 Oct 2015
The only experience with Greg was to vaccinate one of my horses and he was fantastic with him, I have had one experience with Jo dealing with one of our horses with colic and again she was brilliant w...
The only experience with Greg was to vaccinate one of my horses and he was fantastic with him, I have had one experience with Jo dealing with one of our horses with colic and again she was brilliant with him and helped him a lot. my experience with Lindsey when she had To also attend the horse with colic was fantastic, although we ended up loosing the poor horse Lindsey did her absolute best with him and was so understanding and sympathetic when we had him put to sleep. Really good team of vets!
Leanne Robson
19 Jun 2015
They told me to have my dog put to sleep if I didn't have her leg operated on took her else where now over a year later she's now fine n she never had the op she apparently needed all there bothers ab...
They told me to have my dog put to sleep if I didn't have her leg operated on took her else where now over a year later she's now fine n she never had the op she apparently needed all there bothers about is the money if i took there advice I would of lost my best friend
Claire Cooper
18 Apr 2015
I am a BHS instructor with 28 years horse experience behind me working on professional competition yards travelling around the country to top shows meeting many vets in my time and this is by far the ...
I am a BHS instructor with 28 years horse experience behind me working on professional competition yards travelling around the country to top shows meeting many vets in my time and this is by far the worst equine practice I have come across. My farrier removed a foreign body from my horses foot and said poultice it but if it gets worse and she becomes lame you will need antibiotics. I rang this practice and they came out and said I can't give you antibiotics until we have puss coming out and foot is very hard so we need to soften it so poultice it and see, next day ring them, I have puss? carry on poulticing unless swollen I can't give you antibiotics? but she is getting really lame? no carry on poulticing we will xray to see what is going on next week? Why do that is it not the foreign body farrier pulled out then? A week after first asking I have a hopping lame horse with a massive leg which is not eating and in severe pain and they did finally issue antibiotics as I said I want some or I am getting another vet? vet said yes but told me I must clear my account first which I did no problem as I just wanted my horse better. I was a new customer so all told with 2 visits and drugs I owed less than 200. Don't listen to customers at all avoid them at all costs.
Sue Stevenson
11 Apr 2014
Absolutely excellent, we asked them to give us a second opinion on one if our horses and we are so glad we did, very professional, understanding, and easy to talk to. Very gentle but firm will a nervo...
Absolutely excellent, we asked them to give us a second opinion on one if our horses and we are so glad we did, very professional, understanding, and easy to talk to. Very gentle but firm will a nervous pony. We will be registering our other ponies with them. Can highly recommend them. Very happy customers and very happy animals. Thank you xxx
Tony Robson
15 Jun 2013
Photo Gallery
FAQs
Where is Portland House Veterinary Group located?
Portland House Veterinary Group is located at 53 Churchgate, NULL, Retford,Yorkshire and Humber DN22 6PA. It's easily accessible to pet owners in the Retford area and surrounding communities.
What time does Portland House Veterinary Group open and close each day?
Portland House Veterinary Group is open Monday 08:30 AM - 18:00 PM, Tuesday 08:30 AM - 18:00 PM, Wednesday 08:30 AM - 18:00 PM, Thursday 08:30 AM - 18:00 PM, Friday 08:30 AM - 18:00 PM. On Saturdays, it's open 08:30 AM to 12:00 PM. They are closed on Sundays.
Is Portland House Veterinary Group open on Saturdays?
Yes, Portland House Veterinary Group is open on Saturdays. Their Saturday hours are 08:30AM to 12:00 PM.
Is Portland House Veterinary Group open on Sundays?
No, Portland House Veterinary Group is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Portland House Veterinary Group?
You can book an appointment online with Portland House Veterinary Group via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know