Ark Veterinary Surgery
Sheffield, South Yorkshire
General Info
Ark Veterinary Surgery, strategically positioned in Sheffield, emerges as a distinctive entity among local animal enthusiasts who seek dependable veterinary assistance. The clinic’s South Yorkshire position enables pet owners from surrounding areas to obtain regular veterinary services. Depending on individual cases, services might encompass routine checkups alongside pet vaccinations and early disease screenings with diagnostic consultations. Ark Veterinary Surgery establishes an orderly environment that reduces stress levels for both pets and their owners. The veterinary team in Sheffield manages an extensive range of medical conditions including skin and coat issues dental problems and mobility disorders. The clinic possesses expertise in managing immediate health issues such as infections and digestive changes while still providing standard wellness visits and preventive plans. The residents of South Yorkshire frequently depend upon Ark Veterinary Surgery to assist them through challenging diagnoses and the management of elderly pets with chronic conditions. Visitors frequently remark on the clinic’s communication style because it presents information in a straightforward compassionate manner that promotes understanding. Pet owners experience a sense of assurance regarding their choices for their animals through this support. Numerous clients maintain their patronage across multiple years because they cite consistency combined with their developed trust through prolonged interaction. The staff's expertise in common and complex veterinary topics enables them to provide long-term care guidance. Ark Veterinary Surgery experiences ongoing expansion because increasing numbers of pet owners relocate to the Sheffield region or seek nearby veterinary services. Through its involvement with the local pet community the clinic establishes a framework for responsible pet ownership coupled with vigilant animal care. Individuals searching for established veterinary practices in South Yorkshire will find it a dependable option for both routine care and emergency services. The presence of Ark Veterinary Surgery in Sheffield and surrounding South Yorkshire regions satisfies many local residents. New pet owners looking for guidance and longtime clients dealing with special conditions both require veterinary service that remains clear compassionate and consistent. This practice serves to meet the fundamental community role.
Team
Ian Lowe
Veterinarian
Julie Wakerley
Veterinarian
Richard Battersby
Veterinarian
Adam Nayar
Veterinarian
Kerry Higginson
Nurse
Heather Ambler
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Deanne oconnor
23 May 2022
REPORT
Absolutely the biggest regret of my life n believe me I've had a few of them
.the receptionists are extremely rude and need to up their ppl skills
I feel very disappointed in this vets but with them...
Absolutely the biggest regret of my life n believe me I've had a few of them
.the receptionists are extremely rude and need to up their ppl skills
I feel very disappointed in this vets but with them being the closest 1 to us instead of having to go to Manchester (with a fish in a bag ) we had not much choice really but to put out trust in them..we we're asked to send a picture of our fish before the actual appointment which we did they them made an appointment for us
.we then went to the appointment only to find they didn't have any kind of treatment for our size fish (kribensis)they obviously treat bigger fish ie koi or larger goldfish which if they d told me that before the appointment I would have took the chance travelling to Manchester (I now wish I had)they should have told me this before arranging an appointment for us .. I asked the vet what her chances were of survival which he replied not good .so with that we decided to have her put to sleep we were offered to have her operated on which was An absolute ridiculous charge of £350 to £500 to remove either an abcess or a tumour removed from her eye which he didn't know which it was ..I've never felt so disappointed in all my life ..the cost I was charged to have her put to sleep and the consultation was £142 now my 3 week baby fish have no mother there for them we genuinely felt hopless with his diagnosis and felt we didn't want her to suffer any more than she was ..I felt like they deceived me Ietting me think they could treat that size fish ..its too late now but all I know if this happens again with any of my other fish I will definitely be taking the chance to travel to Manchester even though its a long way to keep a fish in a bag ..
Cohan
2 Dec 2021
REPORT
had to have a pet of mine put down, paid for them to be cremated and a box for their ashes to go in. The vets said the would call me to let me know i could pick up my pet, a month later i still didn't...
had to have a pet of mine put down, paid for them to be cremated and a box for their ashes to go in. The vets said the would call me to let me know i could pick up my pet, a month later i still didn't hear anything from them so i call up the ark vet killamarsh only to be told they had my pet there and they don't know why no one called me about it. Its gets worse from there, I get to the vets to pick up my pet, not even a sorry or any type of apology was given to me. So only did I lose my pet, pick them up a month later because they didn't call me and to top it off not even apology from any of the staff. I wouldn't recommend going here for your pets, you might not ever hear from them again.
Leslea Ann
5 Apr 2019
REPORT
Highly recommended ⭐️ Friendly and professional practice. My chickens are in excellent hands with specialist exotic/ avian vets Lara and Tom.
Mini Curve
12 Jul 2018
REPORT
You get what you pay for with vets. If you are looking for a new vet or are wanting to get a young animal vaccinated then this is the best vet by miles for miles around.
Unfortunately in our area t...
You get what you pay for with vets. If you are looking for a new vet or are wanting to get a young animal vaccinated then this is the best vet by miles for miles around.
Unfortunately in our area there are far too many cheap and not at all cheerful vets which have skewed what people expect to pay, and it’s incredibly sad to see reviewers complaining and bringing the rating down over what is the normal business practice of charging a consultation fee.
We have already taken them up on the puppy vaccination deal with Ladybug, and will also be having our male dog neutered by them as the first experience was by far the best I’ve ever had from a vet in 20 years of owning dogs. (Although clearly the second will be less of a jolly time for him)
The receptionists were friendly and lovely, the vet clearly had a deep love of animals and took the time to give good solid advice. I can’t reccomend them highly enough. :)
Jack Waring
3 Jul 2018
REPORT
Fantastic Veterinary Surgery and I'm so glad they deal with 'exotic' pets, such as my Conure Parrot. The Vet I saw, called Lara, was incredibly knowledgeable, kind and attentive, which meant I got all...
Fantastic Veterinary Surgery and I'm so glad they deal with 'exotic' pets, such as my Conure Parrot. The Vet I saw, called Lara, was incredibly knowledgeable, kind and attentive, which meant I got all the answers I needed about my Conure's illness and needs.
The price of this place is also very very good, considering the sheer lack of exotic vets, especially in Yorkshire. I was expecting it to be much more expensive than it was. The money I paid was well worth the expertise I encountered.
If you have a Parrot or other 'exotic' pet in the Yorkshire area, I can't recommend this place enough. Their help has meant a lot of happiness for myself and Navi the Conure.
The only downside to this Vets is that it took me a long time to discover it and discover that it had an Avian Vet on staff. They need some better Marketing I believe! But that isn't too important for the actual Vets, so overall a fantastic experience.
M-Tec Dynamics
15 Mar 2018
REPORT
Took our cocker spaniel here for the first time, was charged the consultation fee of £24 then treatment on top for an ear infection, and was told to come back in a week for check up, no problem was ha...
Took our cocker spaniel here for the first time, was charged the consultation fee of £24 then treatment on top for an ear infection, and was told to come back in a week for check up, no problem was happy with the service. UNTIL I was then charged consultation fee again of £24 for the check up and to say all clear, not good service at all, so was £50 + treatment for one issue. very poor.
Robin May
1 Mar 2018
REPORT
Here's a tip for you:
When you know a customer has come in to have their dog put down, have the presence of mind to turn off the radio if it's playing kool & the Gang's song 'celebration' . I cant be...
Here's a tip for you:
When you know a customer has come in to have their dog put down, have the presence of mind to turn off the radio if it's playing kool & the Gang's song 'celebration' . I cant believe that sort of basic consideration even needs to be said.
In response:
Thank you for replying,
I humbly suggest that when any clients are leaving the surgery room, especially if it's serious - turn the radio off. I'm sure it's a tough enough job to do what you do on a daily basis so I can understand how these things happen but please change this part of how you operate.
Amanda Hope-Appleby
24 Sep 2017
REPORT
Excellent place for reptiles in need of some TLC.
Caroline H.
19 Sep 2017
REPORT
Would absolutely recommend this practice, especially to bunny owners. Recently moved into the area and have taken my Lionlop houserabbit there several times - he is very small and very frightened but...
Would absolutely recommend this practice, especially to bunny owners. Recently moved into the area and have taken my Lionlop houserabbit there several times - he is very small and very frightened but is always treated with great gentleness and respect. These vets really care,
Dee Wade
24 Aug 2017
REPORT
Pricey and could have been much clearer about my pets condition at the offset and avoided 2 weeks of treatment which only prolonged his suffering. Paid to have him cremated and was not informed when h...
Pricey and could have been much clearer about my pets condition at the offset and avoided 2 weeks of treatment which only prolonged his suffering. Paid to have him cremated and was not informed when his ashes came back, despite being told to wait for them to call. When I called them, they'd put the wrong name on his plaque. Not hugely impressed.
Anne Compson
19 Jul 2017
REPORT
Very good staff, excellent with reptiles wouldnt take my bearded dragon any where else. Receptionists are both very nice ladies also.
Mathew Reynolds
26 May 2017
REPORT
Really friendly staff and always good service
Peter Crossland
26 Apr 2017
REPORT
Looked after my pet dog
Emma Jayne Packham
10 Feb 2017
REPORT
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I'v...
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I've found Ark to be incredibly knowledgable, friendly, and explain issues and options clearly. Sometimes I've had to chase up for updates when I've been promised a call, but I've always had things explained in full when I've got through (and I tend to think if they're not talking to me it's because they are caring for animals). I once lost a bunny which was very difficult but Ark did all they could and were very compassionate and I felt shared that journey with me, for which I am very grateful. The receptionists, Fiona and Ian are very good in particular. I trust Ark and would highly recommend to other animal lovers.
Chlo Butcher
28 Jan 2017
REPORT
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost h...
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost her at such a young age, but I can rest easy knowing that they did everything possible to try and save her. Would trust them with any of my other babies. Thank you.
Helen Clare
26 Jan 2017
REPORT
Super friendly, caring, amazing bunch of lovelies! I couldn't have wished for better care of my boy Oscar ~
James Sargent
8 Dec 2016
REPORT
Best vets around wouldnt go anywere else
Laura Sharp
27 Nov 2016
REPORT
Very attentive friendly establishment. Genuinely care about animals
Leigh Purdy
25 Nov 2016
REPORT
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there wer...
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there were no hidden extras.
Nicolette Truswell
24 Nov 2016
REPORT
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required...
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required surgery. The actual price was 1405 pounds without surgery. It was done via an endoscope. I cant thank them enough for succesfully removing the bone using an endoscope rather than doing open surgery . However I do feel I wasnt told fully of the cost until my dog was anaethetised and on the op table. I also feel I was charged a lot more than the original quote and I cannot afford these prices in the future
Clare Staton-Seedhouse
9 Nov 2016
REPORT
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim ...
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim an easy process thank you all.
Kirsty Brown
17 Oct 2016
REPORT
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier suppo...
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier support and all the staff that have looked after her over the past years xx
simbob1234
20 Aug 2016
REPORT
Its a bit pricey but there one of the few places that have qualified reptile vet's and its well worth extra cost
Mel Stephany
19 Aug 2016
REPORT
Can't praise the team at Ark vets enough! Such lovely people who will go the extra mile for you and your pet. Thanks guys :)
Ruth Perrelli
6 Jul 2016
REPORT
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a con...
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a condolences card which was such a touching and thoughtful thing to do, thank you xx
sylvia marley
8 Apr 2016
REPORT
please be careful when they are billing you as they just ripped my son off for 30 and if we hadn't checked the payment they would be in pocket and how many has this been done too could be a nice littl...
please be careful when they are billing you as they just ripped my son off for 30 and if we hadn't checked the payment they would be in pocket and how many has this been done too could be a nice little earner for one of the staff
They woffled on and lied about oh! haven't we contacted you well no you havn't and didn't
Luke Thompson
15 Sep 2015
REPORT
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we lea...
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we learnt (after moving to a different and far better veterinary surgery) that the cat did not have renal failure as diagnosed by Ark!! However, we left this surgery prior to learning our cat did not have renal failure as we were having to visit this vets every 3 month for a repeat prescription (which involved having to pay for a consultation fee each time on top of the prescription cost) as they would not give us a prescription for the renal tablets for any period longer than 3 months, when they could have given us a prescription (like the new vet did) which would last for up to 12 months for the renal tablets (which we've since learnt we didn't even need!!). We were also sick of, to put it bluntly, having to deal with the miserable receptionist (not sure if she still works there as we haven't visited for over a year). Considering taking legal action for the incorrect diagnosis and been charged 100's if not 1000's by this vet in consultation fees, prescriptions, medication and renal food that our cat never even needed!! All in all, if you want to blow your money (get ripped off) and get your pet dosed up on drugs it doesn't even need (or potentially cause it more harm) then go to Ark Vets...if however, you have a bit of common sense then avoid and look to take your pet elsewhere.
A Google User
31 May 2013
REPORT
Pricey but you definately get what you pay for. Top notch care!
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FAQs
Where is Ark Veterinary Surgery located?
Ark Veterinary Surgery is located at 187 Sheffield Rd, NULL, Sheffield,Yorkshire and Humber S21 1DY. It's easily accessible to pet owners in the Sheffield area and surrounding communities.
What time does Ark Veterinary Surgery open and close each day?
Ark Veterinary Surgery is open Monday 08:30 AM - 18:30 PM, Tuesday 08:30 AM - 18:30 PM, Wednesday 08:30 AM - 18:30 PM, Thursday 08:30 AM - 18:30 PM, Friday 08:30 AM - 18:30 PM. On Saturdays, it's open 09:00 AM to 15:00 PM. They are closed on Sundays.
Is Ark Veterinary Surgery open on Saturdays?
Yes, Ark Veterinary Surgery is open on Saturdays. Their Saturday hours are 09:00AM to 15:00 PM.
Is Ark Veterinary Surgery open on Sundays?
No, Ark Veterinary Surgery is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Ark Veterinary Surgery?
You can book an appointment online with Ark Veterinary Surgery via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Ark Veterinary Surgery offer?
Ark Veterinary Surgery in Sheffield offers a range of veterinary services, including Dental Care, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Ark Veterinary Surgery offer pet dental care?
Absolutely. Ark Veterinary Surgery offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Ark Veterinary Surgery?
Ark Veterinary Surgery provides spaying and neutering services for pets. Their veterinary team in Sheffield has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
09:00AM-15:00PM
Services
Dental Care
Surgery
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Ark Veterinary Surgery
Sheffield, South Yorkshire
Book an Appointment
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General Info
Ark Veterinary Surgery, strategically positioned in Sheffield, emerges as a distinctive entity among local animal enthusiasts who seek dependable veterinary assistance. The clinic’s South Yorkshire position enables pet owners from surrounding areas to obtain regular veterinary services. Depending on individual cases, services might encompass routine checkups alongside pet vaccinations and early disease screenings with diagnostic consultations. Ark Veterinary Surgery establishes an orderly environment that reduces stress levels for both pets and their owners. The veterinary team in Sheffield manages an extensive range of medical conditions including skin and coat issues dental problems and mobility disorders. The clinic possesses expertise in managing immediate health issues such as infections and digestive changes while still providing standard wellness visits and preventive plans. The residents of South Yorkshire frequently depend upon Ark Veterinary Surgery to assist them through challenging diagnoses and the management of elderly pets with chronic conditions. Visitors frequently remark on the clinic’s communication style because it presents information in a straightforward compassionate manner that promotes understanding. Pet owners experience a sense of assurance regarding their choices for their animals through this support. Numerous clients maintain their patronage across multiple years because they cite consistency combined with their developed trust through prolonged interaction. The staff's expertise in common and complex veterinary topics enables them to provide long-term care guidance. Ark Veterinary Surgery experiences ongoing expansion because increasing numbers of pet owners relocate to the Sheffield region or seek nearby veterinary services. Through its involvement with the local pet community the clinic establishes a framework for responsible pet ownership coupled with vigilant animal care. Individuals searching for established veterinary practices in South Yorkshire will find it a dependable option for both routine care and emergency services. The presence of Ark Veterinary Surgery in Sheffield and surrounding South Yorkshire regions satisfies many local residents. New pet owners looking for guidance and longtime clients dealing with special conditions both require veterinary service that remains clear compassionate and consistent. This practice serves to meet the fundamental community role.
Business Hours
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
09:00AM-15:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental Care
Surgery
Team
Ian Lowe
Veterinarian
Julie Wakerley
Veterinarian
Richard Battersby
Veterinarian
Adam Nayar
Veterinarian
Kerry Higginson
Nurse
Heather Ambler
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Deanne oconnor
23 May 2022
Absolutely the biggest regret of my life n believe me I've had a few of them
.the receptionists are extremely rude and need to up their ppl skills
I feel very disappointed in this vets but with them...
Absolutely the biggest regret of my life n believe me I've had a few of them
.the receptionists are extremely rude and need to up their ppl skills
I feel very disappointed in this vets but with them being the closest 1 to us instead of having to go to Manchester (with a fish in a bag ) we had not much choice really but to put out trust in them..we we're asked to send a picture of our fish before the actual appointment which we did they them made an appointment for us
.we then went to the appointment only to find they didn't have any kind of treatment for our size fish (kribensis)they obviously treat bigger fish ie koi or larger goldfish which if they d told me that before the appointment I would have took the chance travelling to Manchester (I now wish I had)they should have told me this before arranging an appointment for us .. I asked the vet what her chances were of survival which he replied not good .so with that we decided to have her put to sleep we were offered to have her operated on which was An absolute ridiculous charge of £350 to £500 to remove either an abcess or a tumour removed from her eye which he didn't know which it was ..I've never felt so disappointed in all my life ..the cost I was charged to have her put to sleep and the consultation was £142 now my 3 week baby fish have no mother there for them we genuinely felt hopless with his diagnosis and felt we didn't want her to suffer any more than she was ..I felt like they deceived me Ietting me think they could treat that size fish ..its too late now but all I know if this happens again with any of my other fish I will definitely be taking the chance to travel to Manchester even though its a long way to keep a fish in a bag ..
Cohan
2 Dec 2021
had to have a pet of mine put down, paid for them to be cremated and a box for their ashes to go in. The vets said the would call me to let me know i could pick up my pet, a month later i still didn't...
had to have a pet of mine put down, paid for them to be cremated and a box for their ashes to go in. The vets said the would call me to let me know i could pick up my pet, a month later i still didn't hear anything from them so i call up the ark vet killamarsh only to be told they had my pet there and they don't know why no one called me about it. Its gets worse from there, I get to the vets to pick up my pet, not even a sorry or any type of apology was given to me. So only did I lose my pet, pick them up a month later because they didn't call me and to top it off not even apology from any of the staff. I wouldn't recommend going here for your pets, you might not ever hear from them again.
Leslea Ann
5 Apr 2019
Highly recommended ⭐️ Friendly and professional practice. My chickens are in excellent hands with specialist exotic/ avian vets Lara and Tom.
Mini Curve
12 Jul 2018
You get what you pay for with vets. If you are looking for a new vet or are wanting to get a young animal vaccinated then this is the best vet by miles for miles around.
Unfortunately in our area t...
You get what you pay for with vets. If you are looking for a new vet or are wanting to get a young animal vaccinated then this is the best vet by miles for miles around.
Unfortunately in our area there are far too many cheap and not at all cheerful vets which have skewed what people expect to pay, and it’s incredibly sad to see reviewers complaining and bringing the rating down over what is the normal business practice of charging a consultation fee.
We have already taken them up on the puppy vaccination deal with Ladybug, and will also be having our male dog neutered by them as the first experience was by far the best I’ve ever had from a vet in 20 years of owning dogs. (Although clearly the second will be less of a jolly time for him)
The receptionists were friendly and lovely, the vet clearly had a deep love of animals and took the time to give good solid advice. I can’t reccomend them highly enough. :)
Jack Waring
3 Jul 2018
Fantastic Veterinary Surgery and I'm so glad they deal with 'exotic' pets, such as my Conure Parrot. The Vet I saw, called Lara, was incredibly knowledgeable, kind and attentive, which meant I got all...
Fantastic Veterinary Surgery and I'm so glad they deal with 'exotic' pets, such as my Conure Parrot. The Vet I saw, called Lara, was incredibly knowledgeable, kind and attentive, which meant I got all the answers I needed about my Conure's illness and needs.
The price of this place is also very very good, considering the sheer lack of exotic vets, especially in Yorkshire. I was expecting it to be much more expensive than it was. The money I paid was well worth the expertise I encountered.
If you have a Parrot or other 'exotic' pet in the Yorkshire area, I can't recommend this place enough. Their help has meant a lot of happiness for myself and Navi the Conure.
The only downside to this Vets is that it took me a long time to discover it and discover that it had an Avian Vet on staff. They need some better Marketing I believe! But that isn't too important for the actual Vets, so overall a fantastic experience.
M-Tec Dynamics
15 Mar 2018
Took our cocker spaniel here for the first time, was charged the consultation fee of £24 then treatment on top for an ear infection, and was told to come back in a week for check up, no problem was ha...
Took our cocker spaniel here for the first time, was charged the consultation fee of £24 then treatment on top for an ear infection, and was told to come back in a week for check up, no problem was happy with the service. UNTIL I was then charged consultation fee again of £24 for the check up and to say all clear, not good service at all, so was £50 + treatment for one issue. very poor.
Robin May
1 Mar 2018
Here's a tip for you:
When you know a customer has come in to have their dog put down, have the presence of mind to turn off the radio if it's playing kool & the Gang's song 'celebration' . I cant be...
Here's a tip for you:
When you know a customer has come in to have their dog put down, have the presence of mind to turn off the radio if it's playing kool & the Gang's song 'celebration' . I cant believe that sort of basic consideration even needs to be said.
In response:
Thank you for replying,
I humbly suggest that when any clients are leaving the surgery room, especially if it's serious - turn the radio off. I'm sure it's a tough enough job to do what you do on a daily basis so I can understand how these things happen but please change this part of how you operate.
Amanda Hope-Appleby
24 Sep 2017
Excellent place for reptiles in need of some TLC.
Caroline H.
19 Sep 2017
Would absolutely recommend this practice, especially to bunny owners. Recently moved into the area and have taken my Lionlop houserabbit there several times - he is very small and very frightened but...
Would absolutely recommend this practice, especially to bunny owners. Recently moved into the area and have taken my Lionlop houserabbit there several times - he is very small and very frightened but is always treated with great gentleness and respect. These vets really care,
Dee Wade
24 Aug 2017
Pricey and could have been much clearer about my pets condition at the offset and avoided 2 weeks of treatment which only prolonged his suffering. Paid to have him cremated and was not informed when h...
Pricey and could have been much clearer about my pets condition at the offset and avoided 2 weeks of treatment which only prolonged his suffering. Paid to have him cremated and was not informed when his ashes came back, despite being told to wait for them to call. When I called them, they'd put the wrong name on his plaque. Not hugely impressed.
Anne Compson
19 Jul 2017
Very good staff, excellent with reptiles wouldnt take my bearded dragon any where else. Receptionists are both very nice ladies also.
Mathew Reynolds
26 May 2017
Really friendly staff and always good service
Peter Crossland
26 Apr 2017
Looked after my pet dog
Emma Jayne Packham
10 Feb 2017
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I'v...
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I've found Ark to be incredibly knowledgable, friendly, and explain issues and options clearly. Sometimes I've had to chase up for updates when I've been promised a call, but I've always had things explained in full when I've got through (and I tend to think if they're not talking to me it's because they are caring for animals). I once lost a bunny which was very difficult but Ark did all they could and were very compassionate and I felt shared that journey with me, for which I am very grateful. The receptionists, Fiona and Ian are very good in particular. I trust Ark and would highly recommend to other animal lovers.
Chlo Butcher
28 Jan 2017
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost h...
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost her at such a young age, but I can rest easy knowing that they did everything possible to try and save her. Would trust them with any of my other babies. Thank you.
Helen Clare
26 Jan 2017
Super friendly, caring, amazing bunch of lovelies! I couldn't have wished for better care of my boy Oscar ~
James Sargent
8 Dec 2016
Best vets around wouldnt go anywere else
Laura Sharp
27 Nov 2016
Very attentive friendly establishment. Genuinely care about animals
Leigh Purdy
25 Nov 2016
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there wer...
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there were no hidden extras.
Nicolette Truswell
24 Nov 2016
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required...
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required surgery. The actual price was 1405 pounds without surgery. It was done via an endoscope. I cant thank them enough for succesfully removing the bone using an endoscope rather than doing open surgery . However I do feel I wasnt told fully of the cost until my dog was anaethetised and on the op table. I also feel I was charged a lot more than the original quote and I cannot afford these prices in the future
Clare Staton-Seedhouse
9 Nov 2016
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim ...
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim an easy process thank you all.
Kirsty Brown
17 Oct 2016
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier suppo...
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier support and all the staff that have looked after her over the past years xx
simbob1234
20 Aug 2016
Its a bit pricey but there one of the few places that have qualified reptile vet's and its well worth extra cost
Mel Stephany
19 Aug 2016
Can't praise the team at Ark vets enough! Such lovely people who will go the extra mile for you and your pet. Thanks guys :)
Ruth Perrelli
6 Jul 2016
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a con...
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a condolences card which was such a touching and thoughtful thing to do, thank you xx
sylvia marley
8 Apr 2016
please be careful when they are billing you as they just ripped my son off for 30 and if we hadn't checked the payment they would be in pocket and how many has this been done too could be a nice littl...
please be careful when they are billing you as they just ripped my son off for 30 and if we hadn't checked the payment they would be in pocket and how many has this been done too could be a nice little earner for one of the staff
They woffled on and lied about oh! haven't we contacted you well no you havn't and didn't
Luke Thompson
15 Sep 2015
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we lea...
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we learnt (after moving to a different and far better veterinary surgery) that the cat did not have renal failure as diagnosed by Ark!! However, we left this surgery prior to learning our cat did not have renal failure as we were having to visit this vets every 3 month for a repeat prescription (which involved having to pay for a consultation fee each time on top of the prescription cost) as they would not give us a prescription for the renal tablets for any period longer than 3 months, when they could have given us a prescription (like the new vet did) which would last for up to 12 months for the renal tablets (which we've since learnt we didn't even need!!). We were also sick of, to put it bluntly, having to deal with the miserable receptionist (not sure if she still works there as we haven't visited for over a year). Considering taking legal action for the incorrect diagnosis and been charged 100's if not 1000's by this vet in consultation fees, prescriptions, medication and renal food that our cat never even needed!! All in all, if you want to blow your money (get ripped off) and get your pet dosed up on drugs it doesn't even need (or potentially cause it more harm) then go to Ark Vets...if however, you have a bit of common sense then avoid and look to take your pet elsewhere.
A Google User
31 May 2013
Pricey but you definately get what you pay for. Top notch care!
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FAQs
Where is Ark Veterinary Surgery located?
Ark Veterinary Surgery is located at 187 Sheffield Rd, NULL, Sheffield,Yorkshire and Humber S21 1DY. It's easily accessible to pet owners in the Sheffield area and surrounding communities.
What time does Ark Veterinary Surgery open and close each day?
Ark Veterinary Surgery is open Monday 08:30 AM - 18:30 PM, Tuesday 08:30 AM - 18:30 PM, Wednesday 08:30 AM - 18:30 PM, Thursday 08:30 AM - 18:30 PM, Friday 08:30 AM - 18:30 PM. On Saturdays, it's open 09:00 AM to 15:00 PM. They are closed on Sundays.
Is Ark Veterinary Surgery open on Saturdays?
Yes, Ark Veterinary Surgery is open on Saturdays. Their Saturday hours are 09:00AM to 15:00 PM.
Is Ark Veterinary Surgery open on Sundays?
No, Ark Veterinary Surgery is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Ark Veterinary Surgery?
You can book an appointment online with Ark Veterinary Surgery via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Ark Veterinary Surgery offer?
Ark Veterinary Surgery in Sheffield offers a range of veterinary services, including Dental Care, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Ark Veterinary Surgery offer pet dental care?
Absolutely. Ark Veterinary Surgery offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Ark Veterinary Surgery?
Ark Veterinary Surgery provides spaying and neutering services for pets. Their veterinary team in Sheffield has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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