Ark Veterinary Surgery
Sheffield, South Yorkshire
General Info
Thanks to the outstanding care and individualized attention their pets receive, pet owners in Sheffield continue to place their trust in Ark Veterinary Surgery. The clinic’s services span from basic preventive care to specialized procedures, prioritizing animal health and well-being. Services like Isolation Unit, Anesthesiology, Blood Pressure Monitoring, Senior Pet Care, Puppy and Kitten Care, Emergency Care, Diagnostics, Physical Therapy and Ophthalmology are all available. Families value the continuity of care from the staff, who are with them from puppy and kitten wellness through to chronic disease management in senior pets. Thanks to its skilled staff and well-designed premises, Ark Veterinary Surgery provides high-standard services and strives to make every visit as stress-free as possible. The clinic also plays a vital role in promoting the responsible ownership of pets across Sheffield and its surrounding areas. As the pet population grows in Yorkshire and Humber, Ark Veterinary Surgery promises to keep advancing the services it offers. Whether it’s a routine examination or an emergency, Ark Veterinary Surgery is always ready to support your pet’s health journey at any stage. The hospital constantly evolves its medical practices and technologies to keep up with current veterinary standards. The team's collaborative approach focuses on continuity of care, which is essential in the client“practitioner relationship. The team works hand in hand to ensure the continuity of care and support, which helps build a solid foundation of trust between the clients and our team. The team's holistic caring approach ensures that clients are well looked after and remain in the same hands. The hospital is constantly upgrading to remain on par with contemporary standards of veterinary practice. The team works together to ensure that the client receives adequate and consistent care. By combining precise diagnosis and compassionate communication, the clinic ensures that pets obtain appropriate treatment at the right time. The team works together to ensure that each client receives the best quality of care.
Team
Ian Lowe
Veterinarian
Julie Wakerley
Veterinarian
Richard Battersby
Veterinarian
Adam Nayar
Veterinarian
Kerry Higginson
Nurse
Heather Ambler
Nurse
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Deanne oconnor
23 May 2022
REPORT
Absolutely the biggest regret of my life n believe me I've had a few of them
.the receptionists are extremely rude and need to up their ppl skills
I feel very disappointed in this vets but with them...
Absolutely the biggest regret of my life n believe me I've had a few of them
.the receptionists are extremely rude and need to up their ppl skills
I feel very disappointed in this vets but with them being the closest 1 to us instead of having to go to Manchester (with a fish in a bag ) we had not much choice really but to put out trust in them..we we're asked to send a picture of our fish before the actual appointment which we did they them made an appointment for us
.we then went to the appointment only to find they didn't have any kind of treatment for our size fish (kribensis)they obviously treat bigger fish ie koi or larger goldfish which if they d told me that before the appointment I would have took the chance travelling to Manchester (I now wish I had)they should have told me this before arranging an appointment for us .. I asked the vet what her chances were of survival which he replied not good .so with that we decided to have her put to sleep we were offered to have her operated on which was An absolute ridiculous charge of £350 to £500 to remove either an abcess or a tumour removed from her eye which he didn't know which it was ..I've never felt so disappointed in all my life ..the cost I was charged to have her put to sleep and the consultation was £142 now my 3 week baby fish have no mother there for them we genuinely felt hopless with his diagnosis and felt we didn't want her to suffer any more than she was ..I felt like they deceived me Ietting me think they could treat that size fish ..its too late now but all I know if this happens again with any of my other fish I will definitely be taking the chance to travel to Manchester even though its a long way to keep a fish in a bag ..
Cohan
2 Dec 2021
REPORT
had to have a pet of mine put down, paid for them to be cremated and a box for their ashes to go in. The vets said the would call me to let me know i could pick up my pet, a month later i still didn't...
had to have a pet of mine put down, paid for them to be cremated and a box for their ashes to go in. The vets said the would call me to let me know i could pick up my pet, a month later i still didn't hear anything from them so i call up the ark vet killamarsh only to be told they had my pet there and they don't know why no one called me about it. Its gets worse from there, I get to the vets to pick up my pet, not even a sorry or any type of apology was given to me. So only did I lose my pet, pick them up a month later because they didn't call me and to top it off not even apology from any of the staff. I wouldn't recommend going here for your pets, you might not ever hear from them again.
Leslea Ann
5 Apr 2019
REPORT
Highly recommended ⭐️ Friendly and professional practice. My chickens are in excellent hands with specialist exotic/ avian vets Lara and Tom.
Mini Curve
12 Jul 2018
REPORT
You get what you pay for with vets. If you are looking for a new vet or are wanting to get a young animal vaccinated then this is the best vet by miles for miles around.
Unfortunately in our area t...
You get what you pay for with vets. If you are looking for a new vet or are wanting to get a young animal vaccinated then this is the best vet by miles for miles around.
Unfortunately in our area there are far too many cheap and not at all cheerful vets which have skewed what people expect to pay, and it’s incredibly sad to see reviewers complaining and bringing the rating down over what is the normal business practice of charging a consultation fee.
We have already taken them up on the puppy vaccination deal with Ladybug, and will also be having our male dog neutered by them as the first experience was by far the best I’ve ever had from a vet in 20 years of owning dogs. (Although clearly the second will be less of a jolly time for him)
The receptionists were friendly and lovely, the vet clearly had a deep love of animals and took the time to give good solid advice. I can’t reccomend them highly enough. :)
Jack Waring
3 Jul 2018
REPORT
Fantastic Veterinary Surgery and I'm so glad they deal with 'exotic' pets, such as my Conure Parrot. The Vet I saw, called Lara, was incredibly knowledgeable, kind and attentive, which meant I got all...
Fantastic Veterinary Surgery and I'm so glad they deal with 'exotic' pets, such as my Conure Parrot. The Vet I saw, called Lara, was incredibly knowledgeable, kind and attentive, which meant I got all the answers I needed about my Conure's illness and needs.
The price of this place is also very very good, considering the sheer lack of exotic vets, especially in Yorkshire. I was expecting it to be much more expensive than it was. The money I paid was well worth the expertise I encountered.
If you have a Parrot or other 'exotic' pet in the Yorkshire area, I can't recommend this place enough. Their help has meant a lot of happiness for myself and Navi the Conure.
The only downside to this Vets is that it took me a long time to discover it and discover that it had an Avian Vet on staff. They need some better Marketing I believe! But that isn't too important for the actual Vets, so overall a fantastic experience.
M-Tec Dynamics
15 Mar 2018
REPORT
Took our cocker spaniel here for the first time, was charged the consultation fee of £24 then treatment on top for an ear infection, and was told to come back in a week for check up, no problem was ha...
Took our cocker spaniel here for the first time, was charged the consultation fee of £24 then treatment on top for an ear infection, and was told to come back in a week for check up, no problem was happy with the service. UNTIL I was then charged consultation fee again of £24 for the check up and to say all clear, not good service at all, so was £50 + treatment for one issue. very poor.
Robin May
1 Mar 2018
REPORT
Here's a tip for you:
When you know a customer has come in to have their dog put down, have the presence of mind to turn off the radio if it's playing kool & the Gang's song 'celebration' . I cant be...
Here's a tip for you:
When you know a customer has come in to have their dog put down, have the presence of mind to turn off the radio if it's playing kool & the Gang's song 'celebration' . I cant believe that sort of basic consideration even needs to be said.
In response:
Thank you for replying,
I humbly suggest that when any clients are leaving the surgery room, especially if it's serious - turn the radio off. I'm sure it's a tough enough job to do what you do on a daily basis so I can understand how these things happen but please change this part of how you operate.
Amanda Hope-Appleby
24 Sep 2017
REPORT
Excellent place for reptiles in need of some TLC.
Caroline H.
19 Sep 2017
REPORT
Would absolutely recommend this practice, especially to bunny owners. Recently moved into the area and have taken my Lionlop houserabbit there several times - he is very small and very frightened but...
Would absolutely recommend this practice, especially to bunny owners. Recently moved into the area and have taken my Lionlop houserabbit there several times - he is very small and very frightened but is always treated with great gentleness and respect. These vets really care,
Dee Wade
24 Aug 2017
REPORT
Pricey and could have been much clearer about my pets condition at the offset and avoided 2 weeks of treatment which only prolonged his suffering. Paid to have him cremated and was not informed when h...
Pricey and could have been much clearer about my pets condition at the offset and avoided 2 weeks of treatment which only prolonged his suffering. Paid to have him cremated and was not informed when his ashes came back, despite being told to wait for them to call. When I called them, they'd put the wrong name on his plaque. Not hugely impressed.
Anne Compson
19 Jul 2017
REPORT
Very good staff, excellent with reptiles wouldnt take my bearded dragon any where else. Receptionists are both very nice ladies also.
Mathew Reynolds
26 May 2017
REPORT
Really friendly staff and always good service
Peter Crossland
26 Apr 2017
REPORT
Looked after my pet dog
Emma Jayne Packham
10 Feb 2017
REPORT
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I'v...
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I've found Ark to be incredibly knowledgable, friendly, and explain issues and options clearly. Sometimes I've had to chase up for updates when I've been promised a call, but I've always had things explained in full when I've got through (and I tend to think if they're not talking to me it's because they are caring for animals). I once lost a bunny which was very difficult but Ark did all they could and were very compassionate and I felt shared that journey with me, for which I am very grateful. The receptionists, Fiona and Ian are very good in particular. I trust Ark and would highly recommend to other animal lovers.
Chlo Butcher
28 Jan 2017
REPORT
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost h...
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost her at such a young age, but I can rest easy knowing that they did everything possible to try and save her. Would trust them with any of my other babies. Thank you.
Helen Clare
26 Jan 2017
REPORT
Super friendly, caring, amazing bunch of lovelies! I couldn't have wished for better care of my boy Oscar ~
James Sargent
8 Dec 2016
REPORT
Best vets around wouldnt go anywere else
Laura Sharp
27 Nov 2016
REPORT
Very attentive friendly establishment. Genuinely care about animals
Leigh Purdy
25 Nov 2016
REPORT
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there wer...
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there were no hidden extras.
Nicolette Truswell
24 Nov 2016
REPORT
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required...
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required surgery. The actual price was 1405 pounds without surgery. It was done via an endoscope. I cant thank them enough for succesfully removing the bone using an endoscope rather than doing open surgery . However I do feel I wasnt told fully of the cost until my dog was anaethetised and on the op table. I also feel I was charged a lot more than the original quote and I cannot afford these prices in the future
Clare Staton-Seedhouse
9 Nov 2016
REPORT
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim ...
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim an easy process thank you all.
Kirsty Brown
17 Oct 2016
REPORT
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier suppo...
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier support and all the staff that have looked after her over the past years xx
simbob1234
20 Aug 2016
REPORT
Its a bit pricey but there one of the few places that have qualified reptile vet's and its well worth extra cost
Mel Stephany
19 Aug 2016
REPORT
Can't praise the team at Ark vets enough! Such lovely people who will go the extra mile for you and your pet. Thanks guys :)
Ruth Perrelli
6 Jul 2016
REPORT
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a con...
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a condolences card which was such a touching and thoughtful thing to do, thank you xx
sylvia marley
8 Apr 2016
REPORT
please be careful when they are billing you as they just ripped my son off for 30 and if we hadn't checked the payment they would be in pocket and how many has this been done too could be a nice littl...
please be careful when they are billing you as they just ripped my son off for 30 and if we hadn't checked the payment they would be in pocket and how many has this been done too could be a nice little earner for one of the staff
They woffled on and lied about oh! haven't we contacted you well no you havn't and didn't
Luke Thompson
15 Sep 2015
REPORT
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we lea...
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we learnt (after moving to a different and far better veterinary surgery) that the cat did not have renal failure as diagnosed by Ark!! However, we left this surgery prior to learning our cat did not have renal failure as we were having to visit this vets every 3 month for a repeat prescription (which involved having to pay for a consultation fee each time on top of the prescription cost) as they would not give us a prescription for the renal tablets for any period longer than 3 months, when they could have given us a prescription (like the new vet did) which would last for up to 12 months for the renal tablets (which we've since learnt we didn't even need!!). We were also sick of, to put it bluntly, having to deal with the miserable receptionist (not sure if she still works there as we haven't visited for over a year). Considering taking legal action for the incorrect diagnosis and been charged 100's if not 1000's by this vet in consultation fees, prescriptions, medication and renal food that our cat never even needed!! All in all, if you want to blow your money (get ripped off) and get your pet dosed up on drugs it doesn't even need (or potentially cause it more harm) then go to Ark Vets...if however, you have a bit of common sense then avoid and look to take your pet elsewhere.
A Google User
31 May 2013
REPORT
Pricey but you definately get what you pay for. Top notch care!
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FAQs
Where is Ark Veterinary Surgery located?
Ark Veterinary Surgery is located at 187 Sheffield Rd, Sheffield, South Yorkshire S21 1DY. It's easily accessible to pet owners in the Sheffield area and surrounding communities.
What time does Ark Veterinary Surgery open and close each day?
Ark Veterinary Surgery is open Monday 08:30 AM - 18:30 PM, Tuesday 08:30 AM - 18:30 PM, Wednesday 08:30 AM - 18:30 PM, Thursday 08:30 AM - 18:30 PM, Friday 08:30 AM - 18:30 PM. On Saturdays, it's open 09:00 AM to 15:00 PM. They are closed on Sundays.
Is Ark Veterinary Surgery open on Saturdays?
Yes, Ark Veterinary Surgery is open on Saturdays. Their Saturday hours are 09:00AM to 15:00 PM.
Is Ark Veterinary Surgery open on Sundays?
No, Ark Veterinary Surgery is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Ark Veterinary Surgery offer emergency or 24-hour services?
Yes, Ark Veterinary Surgery provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Ark Veterinary Surgery?
You can book an appointment online with Ark Veterinary Surgery via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Ark Veterinary Surgery offer?
Ark Veterinary Surgery in Sheffield offers a range of veterinary services, including 24 Hour Emergency, Allergy Testing, Anesthesiology, Avian (Bird) Care, Behavioral Counseling. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Ark Veterinary Surgery offer vaccinations for pets?
Yes, Ark Veterinary Surgery provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Sheffield clinic.
Does Ark Veterinary Surgery offer pet dental care?
Absolutely. Ark Veterinary Surgery offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Ark Veterinary Surgery provide boarding or kennel services?
Yes, Ark Veterinary Surgery has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Ark Veterinary Surgery?
Ark Veterinary Surgery provides spaying and neutering services for pets. Their veterinary team in Sheffield has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Ark Veterinary Surgery microchip my pet?
Yes, Ark Veterinary Surgery offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:30 AM – 6:30 PM
Tuesday
Tue
8:30 AM – 6:30 PM
Wednesday
Wed
8:30 AM – 6:30 PM
Thursday
Thu
8:30 AM – 6:30 PM
Friday
Fri
8:30 AM – 6:30 PM
Saturday
Sat
9:00 AM – 3:00 PM
Services
24 Hour Emergency
Allergy Testing
Anesthesiology
Avian (Bird) Care
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Dental Care
Diagnostics
Emergency Care
Endoscopy
In-House Pharmacy
Internal Medicine
Isolation Unit
Laboratory
Laser Therapy
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Physical Therapy
Pocket Pet Care
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Reptile Care
Senior Pet Care
Surgery
Ultrasound
Vaccinations
Wellness Exams
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Ark Veterinary Surgery
Sheffield, South Yorkshire
Book an Appointment
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General Info
Thanks to the outstanding care and individualized attention their pets receive, pet owners in Sheffield continue to place their trust in Ark Veterinary Surgery. The clinic’s services span from basic preventive care to specialized procedures, prioritizing animal health and well-being. Services like Isolation Unit, Anesthesiology, Blood Pressure Monitoring, Senior Pet Care, Puppy and Kitten Care, Emergency Care, Diagnostics, Physical Therapy and Ophthalmology are all available. Families value the continuity of care from the staff, who are with them from puppy and kitten wellness through to chronic disease management in senior pets. Thanks to its skilled staff and well-designed premises, Ark Veterinary Surgery provides high-standard services and strives to make every visit as stress-free as possible. The clinic also plays a vital role in promoting the responsible ownership of pets across Sheffield and its surrounding areas. As the pet population grows in Yorkshire and Humber, Ark Veterinary Surgery promises to keep advancing the services it offers. Whether it’s a routine examination or an emergency, Ark Veterinary Surgery is always ready to support your pet’s health journey at any stage. The hospital constantly evolves its medical practices and technologies to keep up with current veterinary standards. The team's collaborative approach focuses on continuity of care, which is essential in the client“practitioner relationship. The team works hand in hand to ensure the continuity of care and support, which helps build a solid foundation of trust between the clients and our team. The team's holistic caring approach ensures that clients are well looked after and remain in the same hands. The hospital is constantly upgrading to remain on par with contemporary standards of veterinary practice. The team works together to ensure that the client receives adequate and consistent care. By combining precise diagnosis and compassionate communication, the clinic ensures that pets obtain appropriate treatment at the right time. The team works together to ensure that each client receives the best quality of care.
Business Hours
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
09:00AM-15:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Allergy Testing
Anesthesiology
Avian (Bird) Care
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Dental Care
Diagnostics
Emergency Care
Endoscopy
In-House Pharmacy
Internal Medicine
Isolation Unit
Laboratory
Laser Therapy
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Physical Therapy
Pocket Pet Care
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Reptile Care
Senior Pet Care
Surgery
Ultrasound
Vaccinations
Wellness Exams
Team
Ian Lowe
Veterinarian
Julie Wakerley
Veterinarian
Richard Battersby
Veterinarian
Adam Nayar
Veterinarian
Kerry Higginson
Nurse
Heather Ambler
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Deanne oconnor
23 May 2022
Absolutely the biggest regret of my life n believe me I've had a few of them
.the receptionists are extremely rude and need to up their ppl skills
I feel very disappointed in this vets but with them...
Absolutely the biggest regret of my life n believe me I've had a few of them
.the receptionists are extremely rude and need to up their ppl skills
I feel very disappointed in this vets but with them being the closest 1 to us instead of having to go to Manchester (with a fish in a bag ) we had not much choice really but to put out trust in them..we we're asked to send a picture of our fish before the actual appointment which we did they them made an appointment for us
.we then went to the appointment only to find they didn't have any kind of treatment for our size fish (kribensis)they obviously treat bigger fish ie koi or larger goldfish which if they d told me that before the appointment I would have took the chance travelling to Manchester (I now wish I had)they should have told me this before arranging an appointment for us .. I asked the vet what her chances were of survival which he replied not good .so with that we decided to have her put to sleep we were offered to have her operated on which was An absolute ridiculous charge of £350 to £500 to remove either an abcess or a tumour removed from her eye which he didn't know which it was ..I've never felt so disappointed in all my life ..the cost I was charged to have her put to sleep and the consultation was £142 now my 3 week baby fish have no mother there for them we genuinely felt hopless with his diagnosis and felt we didn't want her to suffer any more than she was ..I felt like they deceived me Ietting me think they could treat that size fish ..its too late now but all I know if this happens again with any of my other fish I will definitely be taking the chance to travel to Manchester even though its a long way to keep a fish in a bag ..
Cohan
2 Dec 2021
had to have a pet of mine put down, paid for them to be cremated and a box for their ashes to go in. The vets said the would call me to let me know i could pick up my pet, a month later i still didn't...
had to have a pet of mine put down, paid for them to be cremated and a box for their ashes to go in. The vets said the would call me to let me know i could pick up my pet, a month later i still didn't hear anything from them so i call up the ark vet killamarsh only to be told they had my pet there and they don't know why no one called me about it. Its gets worse from there, I get to the vets to pick up my pet, not even a sorry or any type of apology was given to me. So only did I lose my pet, pick them up a month later because they didn't call me and to top it off not even apology from any of the staff. I wouldn't recommend going here for your pets, you might not ever hear from them again.
Leslea Ann
5 Apr 2019
Highly recommended ⭐️ Friendly and professional practice. My chickens are in excellent hands with specialist exotic/ avian vets Lara and Tom.
Mini Curve
12 Jul 2018
You get what you pay for with vets. If you are looking for a new vet or are wanting to get a young animal vaccinated then this is the best vet by miles for miles around.
Unfortunately in our area t...
You get what you pay for with vets. If you are looking for a new vet or are wanting to get a young animal vaccinated then this is the best vet by miles for miles around.
Unfortunately in our area there are far too many cheap and not at all cheerful vets which have skewed what people expect to pay, and it’s incredibly sad to see reviewers complaining and bringing the rating down over what is the normal business practice of charging a consultation fee.
We have already taken them up on the puppy vaccination deal with Ladybug, and will also be having our male dog neutered by them as the first experience was by far the best I’ve ever had from a vet in 20 years of owning dogs. (Although clearly the second will be less of a jolly time for him)
The receptionists were friendly and lovely, the vet clearly had a deep love of animals and took the time to give good solid advice. I can’t reccomend them highly enough. :)
Jack Waring
3 Jul 2018
Fantastic Veterinary Surgery and I'm so glad they deal with 'exotic' pets, such as my Conure Parrot. The Vet I saw, called Lara, was incredibly knowledgeable, kind and attentive, which meant I got all...
Fantastic Veterinary Surgery and I'm so glad they deal with 'exotic' pets, such as my Conure Parrot. The Vet I saw, called Lara, was incredibly knowledgeable, kind and attentive, which meant I got all the answers I needed about my Conure's illness and needs.
The price of this place is also very very good, considering the sheer lack of exotic vets, especially in Yorkshire. I was expecting it to be much more expensive than it was. The money I paid was well worth the expertise I encountered.
If you have a Parrot or other 'exotic' pet in the Yorkshire area, I can't recommend this place enough. Their help has meant a lot of happiness for myself and Navi the Conure.
The only downside to this Vets is that it took me a long time to discover it and discover that it had an Avian Vet on staff. They need some better Marketing I believe! But that isn't too important for the actual Vets, so overall a fantastic experience.
M-Tec Dynamics
15 Mar 2018
Took our cocker spaniel here for the first time, was charged the consultation fee of £24 then treatment on top for an ear infection, and was told to come back in a week for check up, no problem was ha...
Took our cocker spaniel here for the first time, was charged the consultation fee of £24 then treatment on top for an ear infection, and was told to come back in a week for check up, no problem was happy with the service. UNTIL I was then charged consultation fee again of £24 for the check up and to say all clear, not good service at all, so was £50 + treatment for one issue. very poor.
Robin May
1 Mar 2018
Here's a tip for you:
When you know a customer has come in to have their dog put down, have the presence of mind to turn off the radio if it's playing kool & the Gang's song 'celebration' . I cant be...
Here's a tip for you:
When you know a customer has come in to have their dog put down, have the presence of mind to turn off the radio if it's playing kool & the Gang's song 'celebration' . I cant believe that sort of basic consideration even needs to be said.
In response:
Thank you for replying,
I humbly suggest that when any clients are leaving the surgery room, especially if it's serious - turn the radio off. I'm sure it's a tough enough job to do what you do on a daily basis so I can understand how these things happen but please change this part of how you operate.
Amanda Hope-Appleby
24 Sep 2017
Excellent place for reptiles in need of some TLC.
Caroline H.
19 Sep 2017
Would absolutely recommend this practice, especially to bunny owners. Recently moved into the area and have taken my Lionlop houserabbit there several times - he is very small and very frightened but...
Would absolutely recommend this practice, especially to bunny owners. Recently moved into the area and have taken my Lionlop houserabbit there several times - he is very small and very frightened but is always treated with great gentleness and respect. These vets really care,
Dee Wade
24 Aug 2017
Pricey and could have been much clearer about my pets condition at the offset and avoided 2 weeks of treatment which only prolonged his suffering. Paid to have him cremated and was not informed when h...
Pricey and could have been much clearer about my pets condition at the offset and avoided 2 weeks of treatment which only prolonged his suffering. Paid to have him cremated and was not informed when his ashes came back, despite being told to wait for them to call. When I called them, they'd put the wrong name on his plaque. Not hugely impressed.
Anne Compson
19 Jul 2017
Very good staff, excellent with reptiles wouldnt take my bearded dragon any where else. Receptionists are both very nice ladies also.
Mathew Reynolds
26 May 2017
Really friendly staff and always good service
Peter Crossland
26 Apr 2017
Looked after my pet dog
Emma Jayne Packham
10 Feb 2017
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I'v...
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I've found Ark to be incredibly knowledgable, friendly, and explain issues and options clearly. Sometimes I've had to chase up for updates when I've been promised a call, but I've always had things explained in full when I've got through (and I tend to think if they're not talking to me it's because they are caring for animals). I once lost a bunny which was very difficult but Ark did all they could and were very compassionate and I felt shared that journey with me, for which I am very grateful. The receptionists, Fiona and Ian are very good in particular. I trust Ark and would highly recommend to other animal lovers.
Chlo Butcher
28 Jan 2017
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost h...
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost her at such a young age, but I can rest easy knowing that they did everything possible to try and save her. Would trust them with any of my other babies. Thank you.
Helen Clare
26 Jan 2017
Super friendly, caring, amazing bunch of lovelies! I couldn't have wished for better care of my boy Oscar ~
James Sargent
8 Dec 2016
Best vets around wouldnt go anywere else
Laura Sharp
27 Nov 2016
Very attentive friendly establishment. Genuinely care about animals
Leigh Purdy
25 Nov 2016
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there wer...
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there were no hidden extras.
Nicolette Truswell
24 Nov 2016
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required...
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required surgery. The actual price was 1405 pounds without surgery. It was done via an endoscope. I cant thank them enough for succesfully removing the bone using an endoscope rather than doing open surgery . However I do feel I wasnt told fully of the cost until my dog was anaethetised and on the op table. I also feel I was charged a lot more than the original quote and I cannot afford these prices in the future
Clare Staton-Seedhouse
9 Nov 2016
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim ...
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim an easy process thank you all.
Kirsty Brown
17 Oct 2016
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier suppo...
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier support and all the staff that have looked after her over the past years xx
simbob1234
20 Aug 2016
Its a bit pricey but there one of the few places that have qualified reptile vet's and its well worth extra cost
Mel Stephany
19 Aug 2016
Can't praise the team at Ark vets enough! Such lovely people who will go the extra mile for you and your pet. Thanks guys :)
Ruth Perrelli
6 Jul 2016
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a con...
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a condolences card which was such a touching and thoughtful thing to do, thank you xx
sylvia marley
8 Apr 2016
please be careful when they are billing you as they just ripped my son off for 30 and if we hadn't checked the payment they would be in pocket and how many has this been done too could be a nice littl...
please be careful when they are billing you as they just ripped my son off for 30 and if we hadn't checked the payment they would be in pocket and how many has this been done too could be a nice little earner for one of the staff
They woffled on and lied about oh! haven't we contacted you well no you havn't and didn't
Luke Thompson
15 Sep 2015
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we lea...
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we learnt (after moving to a different and far better veterinary surgery) that the cat did not have renal failure as diagnosed by Ark!! However, we left this surgery prior to learning our cat did not have renal failure as we were having to visit this vets every 3 month for a repeat prescription (which involved having to pay for a consultation fee each time on top of the prescription cost) as they would not give us a prescription for the renal tablets for any period longer than 3 months, when they could have given us a prescription (like the new vet did) which would last for up to 12 months for the renal tablets (which we've since learnt we didn't even need!!). We were also sick of, to put it bluntly, having to deal with the miserable receptionist (not sure if she still works there as we haven't visited for over a year). Considering taking legal action for the incorrect diagnosis and been charged 100's if not 1000's by this vet in consultation fees, prescriptions, medication and renal food that our cat never even needed!! All in all, if you want to blow your money (get ripped off) and get your pet dosed up on drugs it doesn't even need (or potentially cause it more harm) then go to Ark Vets...if however, you have a bit of common sense then avoid and look to take your pet elsewhere.
A Google User
31 May 2013
Pricey but you definately get what you pay for. Top notch care!
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FAQs
Where is Ark Veterinary Surgery located?
Ark Veterinary Surgery is located at 187 Sheffield Rd, Sheffield, South Yorkshire S21 1DY. It's easily accessible to pet owners in the Sheffield area and surrounding communities.
What time does Ark Veterinary Surgery open and close each day?
Ark Veterinary Surgery is open Monday 08:30 AM - 18:30 PM, Tuesday 08:30 AM - 18:30 PM, Wednesday 08:30 AM - 18:30 PM, Thursday 08:30 AM - 18:30 PM, Friday 08:30 AM - 18:30 PM. On Saturdays, it's open 09:00 AM to 15:00 PM. They are closed on Sundays.
Is Ark Veterinary Surgery open on Saturdays?
Yes, Ark Veterinary Surgery is open on Saturdays. Their Saturday hours are 09:00AM to 15:00 PM.
Is Ark Veterinary Surgery open on Sundays?
No, Ark Veterinary Surgery is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Ark Veterinary Surgery offer emergency or 24-hour services?
Yes, Ark Veterinary Surgery provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Ark Veterinary Surgery?
You can book an appointment online with Ark Veterinary Surgery via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Ark Veterinary Surgery offer?
Ark Veterinary Surgery in Sheffield offers a range of veterinary services, including 24 Hour Emergency, Allergy Testing, Anesthesiology, Avian (Bird) Care, Behavioral Counseling. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Ark Veterinary Surgery offer vaccinations for pets?
Yes, Ark Veterinary Surgery provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Sheffield clinic.
Does Ark Veterinary Surgery offer pet dental care?
Absolutely. Ark Veterinary Surgery offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Ark Veterinary Surgery provide boarding or kennel services?
Yes, Ark Veterinary Surgery has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Ark Veterinary Surgery?
Ark Veterinary Surgery provides spaying and neutering services for pets. Their veterinary team in Sheffield has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Ark Veterinary Surgery microchip my pet?
Yes, Ark Veterinary Surgery offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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