We have had our animals with this vet for approx 2 years. Never had a problem until today when Sally the vet was horrific in her care with our severely anxious dog who had ripped her toe nail out. She... Read More
We have had our animals with this vet for approx 2 years. Never had a problem until today when Sally the vet was horrific in her care with our severely anxious dog who had ripped her toe nail out. She shouted at our dog for pawing her muzzle causing her to be even more stressed which when there is an open bleeding wound caused more blood through raised BP. My husband was furious and removed our dog from the practice immediately. Within 30 mins we’d made arrangements to move vets. Sally has made comments before which I tolerated for the sake of our dog/s but causing such distress to an already distressed dog is unforgivable and unprofessional. Read Less
Hazel thorley
26 Jun 2018
REPORT
Such a warm friendly welcome with our 2 big dogs. They staff can't do enough for you or your pets. It's a clean and must say CALM environment to be in. So glad we made the move to Highlands Vets.
Richard Elias
25 Jun 2018
REPORT
We've only started using this veterinary practice recently but already we have found that the staff here are really friendly and there is a very nice atmosphere in here when we take our dogs. Glad w... Read More
We've only started using this veterinary practice recently but already we have found that the staff here are really friendly and there is a very nice atmosphere in here when we take our dogs. Glad we moved from the last vets now, only wish we'd found this place earlier. Read Less
Shell F
17 Jun 2018
REPORT
Every year I receive a great service. My dog has a health check, weight done and annual booster. I am given health advice for my family pet and have always had a positive experience on every visit.
Lilian Eldridge
10 Jun 2018
REPORT
Very friendly good sound advice my dogs love going there and now they are looking after my kitten.
Hilary Rose
30 May 2018
REPORT
The best veterinary practice in the area. Kind and always helpful, especially as I am disabled and find it difficult to carry my cat box to and from the car. When I was distraught on losing my beloved... Read More
The best veterinary practice in the area. Kind and always helpful, especially as I am disabled and find it difficult to carry my cat box to and from the car. When I was distraught on losing my beloved cat, they couldn't have been kinder. I highly recommend Highland Veterinary Practice. Read Less
Ashley Hall
27 Mar 2018
REPORT
Brilliant Veterinary clinic, staff are incredibly friendly and they provide top quality care!
michael whitebrook
7 Mar 2018
REPORT
Very welcoming excellent service from the receptionist to the vets. My dog's first visit as a puppy to a old dog of fifteen and still going, any treatment given comes with all the information you need... Read More
Very welcoming excellent service from the receptionist to the vets. My dog's first visit as a puppy to a old dog of fifteen and still going, any treatment given comes with all the information you need I have recommended Highlands and will do in the future Read Less
Robert Udall
26 Jan 2018
REPORT
Highland vets is highly recommended, when it came time for us to let Charley go, they were kind and considerate. This has carried on with Lexy, wouldn't go anywhere else tbh.
Cheryl Moore
25 Jan 2018
REPORT
Friendly, kind knowledgeable staff, responded very quickly to my very poorly dog & she was back to her hyper self by the end of the day, wouldn't go anywhere else, reception staff, nurses & of course ... Read More
Friendly, kind knowledgeable staff, responded very quickly to my very poorly dog & she was back to her hyper self by the end of the day, wouldn't go anywhere else, reception staff, nurses & of course Sally & Alan are amazing a big thank you from Luna xx Read Less
Lesley Foster
13 Oct 2017
REPORT
l took my little westie to see sally and the rest of the staff due to him having bad breathe and some bad teeth.
l can always say everytime l have gone sally explainsceverything in full and is caring.... Read More
l took my little westie to see sally and the rest of the staff due to him having bad breathe and some bad teeth.
l can always say everytime l have gone sally explainsceverything in full and is caring.
she kept.me informed of the whole process.
All of the staff are so nice. They deserve a gold medal.
Thank to you all for looking after nipper a much happier dog Read Less
Kirsty Rogers
21 May 2017
REPORT
Terri Elson
15 Feb 2017
REPORT
Brilliant staff friendly kind and helpful .. give great support in sad times with pets
Richard
16 Jan 2017
REPORT
David Colley
6 Apr 2016
REPORT
We have taken our bearded collie, Poppy, to Highland Vet Clinic for over 8 years. We are always warmly welcomed by the reception staff and the veterinary staff, too, are excellent. The nurses and ve... Read More
We have taken our bearded collie, Poppy, to Highland Vet Clinic for over 8 years. We are always warmly welcomed by the reception staff and the veterinary staff, too, are excellent. The nurses and vets show sensitivity to Poppy's needs. This has been most evident when she had severe digestive problems three years ago, eighteen months ago when she had a stroke and, most recently, when she has been diagnosed as having pancreatitis. In addition they have been quick to attend more minor problems professionally and with care. If you are looking for a vets clinic where each pet is treated as if it were special, look no further. Read Less
K Reade
23 Jan 2016
REPORT
This vet is so good that even though we have moved out of the area, we still bring our pet here. Their caring attitude is second to none and unlike others it is not all about the money. Will never go ... Read More
This vet is so good that even though we have moved out of the area, we still bring our pet here. Their caring attitude is second to none and unlike others it is not all about the money. Will never go anywhere else. Read Less
Ashley Wildey
8 Sep 2015
REPORT
well they where super really friendly and made my dog feel welcome and helped to keep her not getting stressed out and from that I will be taking my dog back there if there is ever anything wrong with... Read More
well they where super really friendly and made my dog feel welcome and helped to keep her not getting stressed out and from that I will be taking my dog back there if there is ever anything wrong with her many thanksRead Less
We have had our animals with this vet for approx 2 years. Never had a problem until today when Sally the vet was horrific in her care with our severely anxious dog who had ripped her toe nail out. She... Read More
We have had our animals with this vet for approx 2 years. Never had a problem until today when Sally the vet was horrific in her care with our severely anxious dog who had ripped her toe nail out. She shouted at our dog for pawing her muzzle causing her to be even more stressed which when there is an open bleeding wound caused more blood through raised BP. My husband was furious and removed our dog from the practice immediately. Within 30 mins we’d made arrangements to move vets. Sally has made comments before which I tolerated for the sake of our dog/s but causing such distress to an already distressed dog is unforgivable and unprofessional. Read Less
Hazel thorley
26 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Such a warm friendly welcome with our 2 big dogs. They staff can't do enough for you or your pets. It's a clean and must say CALM environment to be in. So glad we made the move to Highlands Vets.
Richard Elias
25 Jun 2018
REPORT
☆☆☆☆☆
REPORT
We've only started using this veterinary practice recently but already we have found that the staff here are really friendly and there is a very nice atmosphere in here when we take our dogs. Glad w... Read More
We've only started using this veterinary practice recently but already we have found that the staff here are really friendly and there is a very nice atmosphere in here when we take our dogs. Glad we moved from the last vets now, only wish we'd found this place earlier. Read Less
Shell F
17 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Every year I receive a great service. My dog has a health check, weight done and annual booster. I am given health advice for my family pet and have always had a positive experience on every visit.
Lilian Eldridge
10 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Very friendly good sound advice my dogs love going there and now they are looking after my kitten.
Hilary Rose
30 May 2018
REPORT
☆☆☆☆☆
REPORT
The best veterinary practice in the area. Kind and always helpful, especially as I am disabled and find it difficult to carry my cat box to and from the car. When I was distraught on losing my beloved... Read More
The best veterinary practice in the area. Kind and always helpful, especially as I am disabled and find it difficult to carry my cat box to and from the car. When I was distraught on losing my beloved cat, they couldn't have been kinder. I highly recommend Highland Veterinary Practice. Read Less
Ashley Hall
27 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Brilliant Veterinary clinic, staff are incredibly friendly and they provide top quality care!
michael whitebrook
7 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Very welcoming excellent service from the receptionist to the vets. My dog's first visit as a puppy to a old dog of fifteen and still going, any treatment given comes with all the information you need... Read More
Very welcoming excellent service from the receptionist to the vets. My dog's first visit as a puppy to a old dog of fifteen and still going, any treatment given comes with all the information you need I have recommended Highlands and will do in the future Read Less
Robert Udall
26 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Highland vets is highly recommended, when it came time for us to let Charley go, they were kind and considerate. This has carried on with Lexy, wouldn't go anywhere else tbh.
Cheryl Moore
25 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Friendly, kind knowledgeable staff, responded very quickly to my very poorly dog & she was back to her hyper self by the end of the day, wouldn't go anywhere else, reception staff, nurses & of course ... Read More
Friendly, kind knowledgeable staff, responded very quickly to my very poorly dog & she was back to her hyper self by the end of the day, wouldn't go anywhere else, reception staff, nurses & of course Sally & Alan are amazing a big thank you from Luna xx Read Less
Lesley Foster
13 Oct 2017
REPORT
☆☆☆☆☆
REPORT
l took my little westie to see sally and the rest of the staff due to him having bad breathe and some bad teeth.
l can always say everytime l have gone sally explainsceverything in full and is caring.... Read More
l took my little westie to see sally and the rest of the staff due to him having bad breathe and some bad teeth.
l can always say everytime l have gone sally explainsceverything in full and is caring.
she kept.me informed of the whole process.
All of the staff are so nice. They deserve a gold medal.
Thank to you all for looking after nipper a much happier dog Read Less
Kirsty Rogers
21 May 2017
REPORT
☆☆☆☆☆
REPORT
Terri Elson
15 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Brilliant staff friendly kind and helpful .. give great support in sad times with pets
Richard
16 Jan 2017
REPORT
☆☆☆☆☆
REPORT
David Colley
6 Apr 2016
REPORT
☆☆☆☆☆
REPORT
We have taken our bearded collie, Poppy, to Highland Vet Clinic for over 8 years. We are always warmly welcomed by the reception staff and the veterinary staff, too, are excellent. The nurses and ve... Read More
We have taken our bearded collie, Poppy, to Highland Vet Clinic for over 8 years. We are always warmly welcomed by the reception staff and the veterinary staff, too, are excellent. The nurses and vets show sensitivity to Poppy's needs. This has been most evident when she had severe digestive problems three years ago, eighteen months ago when she had a stroke and, most recently, when she has been diagnosed as having pancreatitis. In addition they have been quick to attend more minor problems professionally and with care. If you are looking for a vets clinic where each pet is treated as if it were special, look no further. Read Less
K Reade
23 Jan 2016
REPORT
☆☆☆☆☆
REPORT
This vet is so good that even though we have moved out of the area, we still bring our pet here. Their caring attitude is second to none and unlike others it is not all about the money. Will never go ... Read More
This vet is so good that even though we have moved out of the area, we still bring our pet here. Their caring attitude is second to none and unlike others it is not all about the money. Will never go anywhere else. Read Less
Ashley Wildey
8 Sep 2015
REPORT
☆☆☆☆☆
REPORT
well they where super really friendly and made my dog feel welcome and helped to keep her not getting stressed out and from that I will be taking my dog back there if there is ever anything wrong with... Read More
well they where super really friendly and made my dog feel welcome and helped to keep her not getting stressed out and from that I will be taking my dog back there if there is ever anything wrong with her many thanksRead Less