Willow Veterinary Clinic
Stoke on Trent, Staffordshire
General Info
Pennards have been caring for local pets for over 100 years. They look after pets including dogs, cats and small furries in Sevenoaks, Borough Green, Tonbridge and Maidstone, offering a full range of pet services.
Give us a call for our opening hours.
Give us a call for our opening hours.
Team
Clive Curry
Veterinarian
Edward Cutting
Veterinarian
Charlotte Green
Veterinarian
Victoria Poole
Veterinarian
Katie Anne
Veterinarian
Janet Carroll
Nurse
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Reviews
Philip Thorley
23 Mar 2022
REPORT
A very big thank you for the first class service. & in taking care of our little polly today in going in for dental surgery & a scale & polish very high standard .A very professional veterinary surger...
A very big thank you for the first class service. & in taking care of our little polly today in going in for dental surgery & a scale & polish very high standard .A very professional veterinary surgery. Mr thorley
Sonia biddulph
11 Jan 2022
REPORT
Thank you so much for looking after our furbaby tabby x
It was a shock to be told she had a tumour and fluid in her lung as she only had symptoms for 2 days of shortness of breath …it was such a rolle...
Thank you so much for looking after our furbaby tabby x
It was a shock to be told she had a tumour and fluid in her lung as she only had symptoms for 2 days of shortness of breath …it was such a roller coaster of emotions being told about her illness and her passing without “being put to sleep”..all within 20 minutes
I’m so thankful of how you looked after her(and me) you are all amazing thank you for everything and making my baby so comfortable in her last moments xx
And that you let me be with her at the end xx
Words can’t express how as a family we are in shock and miss our baby everyday xx
Thank you for my cats dignity at the end xx
You are all gems x
Jordan Round
18 Aug 2021
REPORT
Very poor customer service! Our puppy is very anxious and only 9 months old, The Vet wouldn’t let us in with her after asking and expressing our concerns as we know she will be in distress without us....
Very poor customer service! Our puppy is very anxious and only 9 months old, The Vet wouldn’t let us in with her after asking and expressing our concerns as we know she will be in distress without us. The response was write to the state, the governments roll out of the vaccine is at fault not our rules at the practice, despite other vet practices allowing owners to enter with their pets with the correct PPE. Due to this, our puppy had to be put under sedation which could have been avoided if we were able to be there with her.
Terrible customers service and we will definitely not be returning to Willow Endon, nor recommending to other pet owners we know.
Shona Reynolds
17 Jan 2021
REPORT
Absolutely superb practice. Our elderly Shih Tzu needed major spinal surgery and I was very worried however their care and service could not have been better and he was only in for one night and then ...
Absolutely superb practice. Our elderly Shih Tzu needed major spinal surgery and I was very worried however their care and service could not have been better and he was only in for one night and then seen every few days. He was later found to have an enlarged prostate, they immediately started him on treatment and when the prostrate didn't respond they did further investigation and planned surgery, the surgery turned out to be another major operation and I was very concerned. However through excellent veterinary skills and outstanding care he came through with very little discomfort, He suffers badly from separation anxiety and they immediately recognised it and treated him so he was under no stress and was eating which he has never done for anyone before when not with us. Complete confidence in their diagnosis and treatment. Highly recommend.
Mr Softy
11 Jul 2018
REPORT
Been to this place for years now with many cats and dogs. Always pleased with the advice and service we have received from here. The vets seem very knowledgeable and are happy to answer any questions ...
Been to this place for years now with many cats and dogs. Always pleased with the advice and service we have received from here. The vets seem very knowledgeable and are happy to answer any questions when asked and are also very gentle and accommodating when it comes to the animals. I've had nothing but positive experiences here in my time and would recommend them If you have a poorly animal friend you need get checked out.
P.S they have changed there policy to appointments only now so I do advise calling to book and appointment as it's not open door anymore but to be honest it works much better this way.
They do have a 24 hour emergency line also which is a great option I hope you and myself never have to use but it's good to know just incase.
Stephen Buckley
7 Jul 2018
REPORT
Simply fantastic. The staff are unbelievabley caring,and Clive the boss has looked after our dogs for 20 years or more.
judy peake
17 Apr 2018
REPORT
Everyone at this practise is amazing x
Anthony Rogers
2 Apr 2018
REPORT
Excellent traditional veterinary practice. Great staff that care about your pets.
Shell Twigg
23 Mar 2018
REPORT
The best vets around wouldn't go anywhere else
Rowan Oliver
25 Feb 2018
REPORT
Friendly knowledgeable staff. Very good vets
Diana D.
14 Dec 2017
REPORT
Thank you to the vets at the Tunstall practice who looked after our little cat Bertie when he had pneumonia. After being an inpatient for two days he came home and slowly recovered and is now a very ...
Thank you to the vets at the Tunstall practice who looked after our little cat Bertie when he had pneumonia. After being an inpatient for two days he came home and slowly recovered and is now a very well and happy cat looking forward to Christmas with his family. We are so glad to have him fit and well again, specially his 'Dad". A big thank you to everyone who looked after him.
Kat Wright
19 Sep 2017
REPORT
Friendly and helpful staff who really do care about animals. They are very experienced and will always do/advise what is best for the animal.
Mr G
11 Mar 2017
REPORT
Brilliant staff very caring
Roger Goswell
7 Mar 2017
REPORT
Excellent service and care for both the animals and owners. Have used these for years and always been excellent help
Steve Adams
26 Feb 2017
REPORT
Petmeg Exports
19 Jan 2017
REPORT
Aleks grin
11 Jan 2017
REPORT
Wasted money with no results.Cat had problem with skin,vet gave to us cream without any analysis before,cats gets worst condition will need visit again and pay again...
Chris Mountford
28 Oct 2016
REPORT
We took charlie the Maltese for a second opinion as his leg had dislocated again operated on 2 days later the dog is coming on brilliant thanks so much !
Paul Cager
27 Aug 2016
REPORT
Helpful, good opening hours, obviously have considerable experience and specialist knowledge (as far as a non-specialist like me can tell). Also they are on call 24 hours a day, unlike some places whi...
Helpful, good opening hours, obviously have considerable experience and specialist knowledge (as far as a non-specialist like me can tell). Also they are on call 24 hours a day, unlike some places which seem to outsource out of hours care to someone else.
Malissa G.
15 Dec 2015
REPORT
I cannot fault Willow Veterinary. 3 years when my girl was having a difficult whelp they provided excellent out of hours emergency care. At first was advice over the phone, which was excellent and ver...
I cannot fault Willow Veterinary. 3 years when my girl was having a difficult whelp they provided excellent out of hours emergency care. At first was advice over the phone, which was excellent and very reassuring, as things were not progressing as they should my girl needed to have an emergency c-section. This was carried out with the utmost care and advice from the vet when we arrived at Endon practice. I have the same exeperience recently where my other girl is having a delayed whelp, again the same excellent support on the other end of the phone. I cannot fault this veterinary practice one bit, where many vets now resort to using a franchise company for emergency out of hours care Willow Vets, is the actual vet staff which in my opinion and luckily for my dogs is a massive bonus! I am very grateful for there support and advice being at the end of the phone regardless of the time of day is a massive reassurance.
Book an Appointment
Online booking unavailable
Please call
01782 503166
385 Leek Road
Stoke on Trent Staffordshire ST9 9BA
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Willow Veterinary Clinic
Stoke on Trent, Staffordshire
385 Leek Road
Stoke on Trent Staffordshire ST9 9BA
Book an Appointment
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General Info
Pennards have been caring for local pets for over 100 years. They look after pets including dogs, cats and small furries in Sevenoaks, Borough Green, Tonbridge and Maidstone, offering a full range of pet services.
Give us a call for our opening hours.
Give us a call for our opening hours.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Clive Curry
Veterinarian
Edward Cutting
Veterinarian
Charlotte Green
Veterinarian
Victoria Poole
Veterinarian
Katie Anne
Veterinarian
Janet Carroll
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Philip Thorley
23 Mar 2022
A very big thank you for the first class service. & in taking care of our little polly today in going in for dental surgery & a scale & polish very high standard .A very professional veterinary surger...
A very big thank you for the first class service. & in taking care of our little polly today in going in for dental surgery & a scale & polish very high standard .A very professional veterinary surgery. Mr thorley
Sonia biddulph
11 Jan 2022
Thank you so much for looking after our furbaby tabby x
It was a shock to be told she had a tumour and fluid in her lung as she only had symptoms for 2 days of shortness of breath …it was such a rolle...
Thank you so much for looking after our furbaby tabby x
It was a shock to be told she had a tumour and fluid in her lung as she only had symptoms for 2 days of shortness of breath …it was such a roller coaster of emotions being told about her illness and her passing without “being put to sleep”..all within 20 minutes
I’m so thankful of how you looked after her(and me) you are all amazing thank you for everything and making my baby so comfortable in her last moments xx
And that you let me be with her at the end xx
Words can’t express how as a family we are in shock and miss our baby everyday xx
Thank you for my cats dignity at the end xx
You are all gems x
Jordan Round
18 Aug 2021
Very poor customer service! Our puppy is very anxious and only 9 months old, The Vet wouldn’t let us in with her after asking and expressing our concerns as we know she will be in distress without us....
Very poor customer service! Our puppy is very anxious and only 9 months old, The Vet wouldn’t let us in with her after asking and expressing our concerns as we know she will be in distress without us. The response was write to the state, the governments roll out of the vaccine is at fault not our rules at the practice, despite other vet practices allowing owners to enter with their pets with the correct PPE. Due to this, our puppy had to be put under sedation which could have been avoided if we were able to be there with her.
Terrible customers service and we will definitely not be returning to Willow Endon, nor recommending to other pet owners we know.
Shona Reynolds
17 Jan 2021
Absolutely superb practice. Our elderly Shih Tzu needed major spinal surgery and I was very worried however their care and service could not have been better and he was only in for one night and then ...
Absolutely superb practice. Our elderly Shih Tzu needed major spinal surgery and I was very worried however their care and service could not have been better and he was only in for one night and then seen every few days. He was later found to have an enlarged prostate, they immediately started him on treatment and when the prostrate didn't respond they did further investigation and planned surgery, the surgery turned out to be another major operation and I was very concerned. However through excellent veterinary skills and outstanding care he came through with very little discomfort, He suffers badly from separation anxiety and they immediately recognised it and treated him so he was under no stress and was eating which he has never done for anyone before when not with us. Complete confidence in their diagnosis and treatment. Highly recommend.
Mr Softy
11 Jul 2018
Been to this place for years now with many cats and dogs. Always pleased with the advice and service we have received from here. The vets seem very knowledgeable and are happy to answer any questions ...
Been to this place for years now with many cats and dogs. Always pleased with the advice and service we have received from here. The vets seem very knowledgeable and are happy to answer any questions when asked and are also very gentle and accommodating when it comes to the animals. I've had nothing but positive experiences here in my time and would recommend them If you have a poorly animal friend you need get checked out.
P.S they have changed there policy to appointments only now so I do advise calling to book and appointment as it's not open door anymore but to be honest it works much better this way.
They do have a 24 hour emergency line also which is a great option I hope you and myself never have to use but it's good to know just incase.
Stephen Buckley
7 Jul 2018
Simply fantastic. The staff are unbelievabley caring,and Clive the boss has looked after our dogs for 20 years or more.
judy peake
17 Apr 2018
Everyone at this practise is amazing x
Anthony Rogers
2 Apr 2018
Excellent traditional veterinary practice. Great staff that care about your pets.
Shell Twigg
23 Mar 2018
The best vets around wouldn't go anywhere else
Rowan Oliver
25 Feb 2018
Friendly knowledgeable staff. Very good vets
Diana D.
14 Dec 2017
Thank you to the vets at the Tunstall practice who looked after our little cat Bertie when he had pneumonia. After being an inpatient for two days he came home and slowly recovered and is now a very ...
Thank you to the vets at the Tunstall practice who looked after our little cat Bertie when he had pneumonia. After being an inpatient for two days he came home and slowly recovered and is now a very well and happy cat looking forward to Christmas with his family. We are so glad to have him fit and well again, specially his 'Dad". A big thank you to everyone who looked after him.
Kat Wright
19 Sep 2017
Friendly and helpful staff who really do care about animals. They are very experienced and will always do/advise what is best for the animal.
Mr G
11 Mar 2017
Brilliant staff very caring
Roger Goswell
7 Mar 2017
Excellent service and care for both the animals and owners. Have used these for years and always been excellent help
Steve Adams
26 Feb 2017
Petmeg Exports
19 Jan 2017
Aleks grin
11 Jan 2017
Wasted money with no results.Cat had problem with skin,vet gave to us cream without any analysis before,cats gets worst condition will need visit again and pay again...
Chris Mountford
28 Oct 2016
We took charlie the Maltese for a second opinion as his leg had dislocated again operated on 2 days later the dog is coming on brilliant thanks so much !
Paul Cager
27 Aug 2016
Helpful, good opening hours, obviously have considerable experience and specialist knowledge (as far as a non-specialist like me can tell). Also they are on call 24 hours a day, unlike some places whi...
Helpful, good opening hours, obviously have considerable experience and specialist knowledge (as far as a non-specialist like me can tell). Also they are on call 24 hours a day, unlike some places which seem to outsource out of hours care to someone else.
Malissa G.
15 Dec 2015
I cannot fault Willow Veterinary. 3 years when my girl was having a difficult whelp they provided excellent out of hours emergency care. At first was advice over the phone, which was excellent and ver...
I cannot fault Willow Veterinary. 3 years when my girl was having a difficult whelp they provided excellent out of hours emergency care. At first was advice over the phone, which was excellent and very reassuring, as things were not progressing as they should my girl needed to have an emergency c-section. This was carried out with the utmost care and advice from the vet when we arrived at Endon practice. I have the same exeperience recently where my other girl is having a delayed whelp, again the same excellent support on the other end of the phone. I cannot fault this veterinary practice one bit, where many vets now resort to using a franchise company for emergency out of hours care Willow Vets, is the actual vet staff which in my opinion and luckily for my dogs is a massive bonus! I am very grateful for there support and advice being at the end of the phone regardless of the time of day is a massive reassurance.
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