22 Reviews

Ashbank Vet Centre

Falkirk, Stirlingshire
Book an Appointment
{{getDateMonth(date)}}
{{getDateDay(date)}}th
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}}
None Available
Online booking unavailable
Please call
{{business.phone}}
General Info
Opening times above are for Laurieston. Please see below for opening times in Bo'ness and Kilsyth.
In an emergency please contact 01324 623359
EMERGENCY SERVICE IS ALWAYS AVAILABLE 24/7.
9 Polmont Road, Laurieston, FK2 9QQ
01324 623359
65 Thomson Place, Corbiehall, Bo'ness, EH51 0AU
01506 826002
Opening times: Mon-Fri mornings: 0900-1000
Mon-Fri evenings: 1630-1830
Saturday: 1100-1130
13 Main Street, Kilsyth, G65 0AH
01236 825931
Opening times: Mon - Fri mornings: 0900-1000
Mon - Fri evenings: 1700-1830
Saturday: Closed
Team
{{staff.biography}}
Reviews
Lisa Wilson
26 Nov 2018
REPORT
On 12th November 2018 at approx 15:45hrs, my beloved 15.7yr old German Shepherd bitch was put to sleep here. Don't have a clue who the Vet was as she did not introduce herself, she addressed my girl a... Read More
On 12th November 2018 at approx 15:45hrs, my beloved 15.7yr old German Shepherd bitch was put to sleep here. Don't have a clue who the Vet was as she did not introduce herself, she addressed my girl as a 'he' and at no time asked anything about my Storm, did not offer any empathic words and then provided a receipt with my old address for which I informed them 2yrs ago had changed. Utterly vile service, completely money orientated. It took 23 seconds for the receptionist to inform me the price for putting my girl to sleep!!! NEVER EVER will any further pets from myself or my family, attend this disgusting place. Hang your heads in shame Ashbank. I will forever mark you down to anyone who asks! Read Less
Response from Ashbank Vet Centre
28 Nov 2018
We were sorry to hear about your recent loss and are really sorry to hear of your experience and thank you for letting us know. We are looking into this matter further and would appreciate the chance to discuss this with you. If you would like to discuss this with us further, please contact the Directors - either Emily or Robert on 01324 623359.
Fiona Alexander
4 Jul 2018
REPORT
We recently moved our dogs to this practice and have been amazed by the service. Only last week we lost our little dog, he took ill and quickly went down hill. The level of compassion and professional... Read More
We recently moved our dogs to this practice and have been amazed by the service. Only last week we lost our little dog, he took ill and quickly went down hill. The level of compassion and professionalism shown to us all was above and beyond what I've ever experienced from a veterinary practice. They gave swift but superb care to our "wee boy" and we felt they were genuinely sad that things couldn't be different. Nothing has been too much trouble and we know our other dog is in good hands if ever she needs looked after. Thank you so much and I would highly recommend Ashbank to anybody looking for somewhere to look after their pets. Read Less
Ashleigh Polland
14 Jun 2018
REPORT
Couldn't rate them highly enough. When it was time to say goodbye to my 13yr old dog last week. I wanted it to be peaceful and if there was any possibility that they could come out to my home to do it... Read More
Couldn't rate them highly enough. When it was time to say goodbye to my 13yr old dog last week. I wanted it to be peaceful and if there was any possibility that they could come out to my home to do it. After speaking with Emily practice manager she told me of course we can do that. Which she did with colleague jake. They were lovely and a great support for me. It was peaceful and the way I wanted. Would recommend to anyone. Read Less
Eilidh
13 Jun 2018
REPORT
Have been going to Ashbank for over a decade. Fantastic, caring staff who provided the personal touch when our 1st dog was diagnosed with cancer. Both dogs have always received a warm welcome when go... Read More
Have been going to Ashbank for over a decade. Fantastic, caring staff who provided the personal touch when our 1st dog was diagnosed with cancer. Both dogs have always received a warm welcome when going to the practice and can't wait to get in the building. Couldn't recommend this practice highly enough. Read Less
Jo Booth
13 Jun 2018
REPORT
Can’t rate Ashbank vets highly enough. The staff are so friendly, especially the team on reception who are always welcoming when I bring my dog in. They’ve been fantastic looking after him since he wa... Read More
Can’t rate Ashbank vets highly enough. The staff are so friendly, especially the team on reception who are always welcoming when I bring my dog in. They’ve been fantastic looking after him since he was an 8 week old puppy. The team at Ashbank always go above and beyond to give useful advice and to look after your pet. I would highly recommend. Read Less
PAULA mcDonalld
13 Jun 2018
REPORT
Never again!!! I called them asked many times to make sure how much is the cost of cat's castration. One of the nurse told me 49 pounds. And the day of surgery I signed papers that's gonna be 49. When... Read More
Never again!!! I called them asked many times to make sure how much is the cost of cat's castration. One of the nurse told me 49 pounds. And the day of surgery I signed papers that's gonna be 49. When I came to the clinick to pick up my cat the receipt was over 70 pounds!!! Dishonest and I won't go there any more!!! AVOID dishonest vet. U will be disatissfied as me. I regret I chosen them cause I was quite happy with the cost. But they cheated me. Read Less
John Miller
16 May 2018
REPORT
Ok but times of opening is a problem
David Duncan Starkey
14 May 2018
REPORT
Very good service great staff especially at a time of need
Heather McRae
11 Apr 2018
REPORT
Ashbank have cared for our cats and kittens for the past seven years and I couldn't fault their care. Whether dealing with ailing seniors or new-borns who have breathed in fluids during birth, all pa... Read More
Ashbank have cared for our cats and kittens for the past seven years and I couldn't fault their care. Whether dealing with ailing seniors or new-borns who have breathed in fluids during birth, all patients are handled with care and sensitivity. The facilities are excellent - I believe they are of a standard for a small hospital, and their orthopaedic equipment and expertise are first-rate. Can't recommend this practice enough. Read Less
Chris Hoult
22 Dec 2017
REPORT
Have used this vet for a number of years now. Can't rate them highly enough.
Chris Hoult
21 Dec 2017
REPORT
Been a client here for a few years now. Excellent vet service. They also do acupuncture.
Kieran Mulholland
11 Nov 2017
REPORT
The staff are always really friendly, kind, and patient even though the dog is an absolute nightmare!
Wonder Wheels - Falkirk
26 Sep 2017
REPORT
Not the best service and have doubts about them. After all the money we spend in there, they wouldn't release one of our dogs medication as I only had £40 in my pocket when the bill was £60. I explain... Read More
Not the best service and have doubts about them. After all the money we spend in there, they wouldn't release one of our dogs medication as I only had £40 in my pocket when the bill was £60. I explained the money was in the house and I'd be right back along with it but still they wouldn't give the medication Read Less
Richard Gabb
17 Mar 2017
REPORT
We have always received a very high level of care for our cats here. With friendly staff that take the time to get to know our animals.
sharon marr
20 Jan 2017
REPORT
My ozzy went through a traumatic blocked bladder and the care and attention he received was outstanding from the vets and nurses and receptionist....highly recommend if you want the personal touch and... Read More
My ozzy went through a traumatic blocked bladder and the care and attention he received was outstanding from the vets and nurses and receptionist....highly recommend if you want the personal touch and compassion Read Less
graham erskine
31 Dec 2016
REPORT
Got service great staff
margaret moran
8 Nov 2016
REPORT
We took our 18 yr old cat who had suffered a severe collapse. We were seen immediately and treated with the greatest of respect and kindness. We have been clients there for 30 yrs with a variety of pe... Read More
We took our 18 yr old cat who had suffered a severe collapse. We were seen immediately and treated with the greatest of respect and kindness. We have been clients there for 30 yrs with a variety of pets and would not go anywhere else. Read Less
Kelly Kerrigan
9 Aug 2016
REPORT
If i could have gave a -5 i would have. This vet is a complete disgrace. Mr wallace (son) is a liabilty and extremely arrogant he wears his compassion on the sole of his foot! I found out the hard way... Read More
If i could have gave a -5 i would have. This vet is a complete disgrace. Mr wallace (son) is a liabilty and extremely arrogant he wears his compassion on the sole of his foot! I found out the hard way what sort of animal practice this was, i had heard so many bad stories however like anything i gave them the chance. I took my dog there a few months ago as he was dragging his paws and very clumpsy my first thought possible anemic or arthiritis. I went in with these suggestions to be told he had no explanation for the paw dragging and bleeding however a full set of bloods would be carried out! I was told ajay had a possible under active thyroid test for being anemic were not done. I never started treatment for thyroid as he was diet controlled wanted to start natural first as anyone would animal or human. Weeks passed and 3 week ago i rushed my ajay into vet as brought up alot of blood from back passage and sick. Took samples in also was told straight away by dr wallace ( the father) that ajay had clearly been anaemic for a long time (his son never seen this even though i did!!) Mr wallace gave ajay 2 injections, dehydration sachet and tablets for over night and told to return in morning with ajay in empty stomach. I did this we sat up all night with him he was cuddling in and playing happily with his brother no upset etc. When returned at 10am were told ajay would need 4800 worth test/treatment for either cancer or an foreign body, however being so anemic the chances were high the aneastic would have killed him. I had to make a horrible decision to let our boy go to sleep and enjoy his happy healthy life he had until this practice got near him. ***Not as they stated put to sleep as costs to high!!*** Complete lie, we asked what were the chances and the best decision for ajay was they suggested going to sleep instead of suffering. There service once ajay was sleeping etc was also a fairlure as they use a reputable company called larkhall creamtorium who are fantastic and ashbank offered nothing other than an industrial estate with choice or 2 caskets. Also the direct cost frim larkhall for our choice would have been 190 they charged 345. (Even though we would have paid 1000 its not the point taki g advantage of upset families whos pets they killed) I was so disgusted by everything i refused to go back contacted larkhall direct who are amazing and give the send of all animals deserve, with the upmost respect. We withdrew all accounts of our pets and found our more horrifying stories that they had our 3 dogs accounts mixed up and also said 2 of our dogs have been bitten where not 1 of them had ever been they even had something as simple as there coat colours wrong!! We took there notes to another vet for 2nd opinion and were basically told our worst nightmare was clarified we diagnosed our ajay correctly and ashbank killed our healthy loving 7year old pup! If you have an animal here please dont be silly like i was and think bad reviews arent always the case. I have pages of evidence to prove otherwise and i am happy to explain and go into details further to help save someone elses loving pet and family from the heart ache we went through in memory of our beautiful boy. Read Less
Anne Billington
12 Jun 2016
REPORT
Took my 8 year old cat in to see Mr Wallace, as she had collapsed when she had came in from outside, had difficulty breathing and had lost power to one of her back legs. He did a quick examination an... Read More
Took my 8 year old cat in to see Mr Wallace, as she had collapsed when she had came in from outside, had difficulty breathing and had lost power to one of her back legs. He did a quick examination and apparently could not find anything, although she had calmed down a bit, was still breathing heavy, he said was probably just heatstroke. One week later she collapsed in the garden and lost power to both back legs. Had to take to ER vet as this was a Saturday evening. She had suffered a thromboembolism and we had to put her to sleep. However that vet told me she had a heart murmur which Mr Wallace should have picked up on. Maybe she could have bee treated for this if he had and I wouldnt have lost my cat. Would not recommend this practice to anyone. Read Less
dav king
25 Feb 2016
REPORT
We have a 16 year old dog with arthritis, because of stomach problems she can't take pain relief for her arthritis, so we thought we would try acupuncture as she is in a lot of pain, called Ashbank v... Read More
We have a 16 year old dog with arthritis, because of stomach problems she can't take pain relief for her arthritis, so we thought we would try acupuncture as she is in a lot of pain, called Ashbank vets as they beef themselves up on their website with the great things they have done!! asked to speak to Mr Wallace and was told he would call us back. 3 days later we still did not get a call back so we called again, we were told he would call, if not call him at 4.30 at the bo'ness branch, guess what... he did not call! so we called bo;ness and was told he would call us back, yip you guessed he did not call!! 1 hour later we received a call from the receptionist saying he was to busy, Mr Wallace is not taking on any more patients!! This has left us very frustrated and angry as we have wasted 3-4 days where we could have contacted someone who cares about animals, we think this is a disgusting way to run a veterinary centre he's not even got the decency to call us, this only proves they do not really care about an animal in pain its about them! very very poor show Mr [email protected] Ashbank vet centre!! Read Less
Cate Sutherland
11 Jun 2013
REPORT
This vet centre is awesome. Really. I've been taking my rats and my dog to them for over 3 years, the rats especially have had numerous procedures. I find the practice clean and reasonably priced and ... Read More
This vet centre is awesome. Really. I've been taking my rats and my dog to them for over 3 years, the rats especially have had numerous procedures. I find the practice clean and reasonably priced and the staff are friendly and have a kind manner even when they are very busy! Thanks Ashbank :D Read Less
Nicole walker
15 Feb 2013
REPORT
Excellent.
9 Polmont Road
Falkirk Stirlingshire FK2 9QQ
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
08:30AM-14:00PM
Services
24 Hour Emergency
Acupuncture
Allergies
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Genetic Disease Testing
House Calls
In-House Blood Analysis
Isolation Unit
Laboratory
Lameness Locator
Microchipping
Neurology
Nutrition
Oncology
Ophthalmology
Physical Therapy
Radiology (X-Rays)
Surgery
Titer Testing
Ultrasound
Vaccinations
Incorrect information? Let us know

Ashbank Vet Centre

Falkirk, Stirlingshire
(22)
9 Polmont Road
Falkirk Stirlingshire FK2 9QQ
{{getDateMonth(date)}}
{{getDateDay(date)}}th
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}}
None Available
{{getDateMonth(date)}}
{{getDateDay(date)}}th
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}}
None Available
Online booking unavailable
Please call
Opening times above are for Laurieston. Please see below for opening times in Bo'ness and Kilsyth.
In an emergency please contact 01324 623359
EMERGENCY SERVICE IS ALWAYS AVAILABLE 24/7.
9 Polmont Road, Laurieston, FK2 9QQ
01324 623359
65 Thomson Place, Corbiehall, Bo'ness, EH51 0AU
01506 826002
Opening times: Mon-Fri mornings: 0900-1000
Mon-Fri evenings: 1630-1830
Saturday: 1100-1130
13 Main Street, Kilsyth, G65 0AH
01236 825931
Opening times: Mon - Fri mornings: 0900-1000
Mon - Fri evenings: 1700-1830
Saturday: Closed
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:30AM-14:00PM
24 Hour Emergency
Acupuncture
Allergies
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Genetic Disease Testing
House Calls
In-House Blood Analysis
Isolation Unit
Laboratory
Lameness Locator
Microchipping
Neurology
Nutrition
Oncology
Ophthalmology
Physical Therapy
Radiology (X-Rays)
Surgery
Titer Testing
Ultrasound
Vaccinations
{{staff.biography}}
Lisa Wilson
26 Nov 2018
REPORT
On 12th November 2018 at approx 15:45hrs, my beloved 15.7yr old German Shepherd bitch was put to sleep here. Don't have a clue who the Vet was as she did not introduce herself, she addressed my girl a... Read More
On 12th November 2018 at approx 15:45hrs, my beloved 15.7yr old German Shepherd bitch was put to sleep here. Don't have a clue who the Vet was as she did not introduce herself, she addressed my girl as a 'he' and at no time asked anything about my Storm, did not offer any empathic words and then provided a receipt with my old address for which I informed them 2yrs ago had changed. Utterly vile service, completely money orientated. It took 23 seconds for the receptionist to inform me the price for putting my girl to sleep!!! NEVER EVER will any further pets from myself or my family, attend this disgusting place. Hang your heads in shame Ashbank. I will forever mark you down to anyone who asks! Read Less
Response from Ashbank Vet Centre
28 Nov 2018
We were sorry to hear about your recent loss and are really sorry to hear of your experience and thank you for letting us know. We are looking into this matter further and would appreciate the chance to discuss this with you. If you would like to discuss this with us further, please contact the Directors - either Emily or Robert on 01324 623359.
Fiona Alexander
4 Jul 2018
REPORT
We recently moved our dogs to this practice and have been amazed by the service. Only last week we lost our little dog, he took ill and quickly went down hill. The level of compassion and professional... Read More
We recently moved our dogs to this practice and have been amazed by the service. Only last week we lost our little dog, he took ill and quickly went down hill. The level of compassion and professionalism shown to us all was above and beyond what I've ever experienced from a veterinary practice. They gave swift but superb care to our "wee boy" and we felt they were genuinely sad that things couldn't be different. Nothing has been too much trouble and we know our other dog is in good hands if ever she needs looked after. Thank you so much and I would highly recommend Ashbank to anybody looking for somewhere to look after their pets. Read Less
Ashleigh Polland
14 Jun 2018
REPORT
Couldn't rate them highly enough. When it was time to say goodbye to my 13yr old dog last week. I wanted it to be peaceful and if there was any possibility that they could come out to my home to do it... Read More
Couldn't rate them highly enough. When it was time to say goodbye to my 13yr old dog last week. I wanted it to be peaceful and if there was any possibility that they could come out to my home to do it. After speaking with Emily practice manager she told me of course we can do that. Which she did with colleague jake. They were lovely and a great support for me. It was peaceful and the way I wanted. Would recommend to anyone. Read Less
Eilidh
13 Jun 2018
REPORT
Have been going to Ashbank for over a decade. Fantastic, caring staff who provided the personal touch when our 1st dog was diagnosed with cancer. Both dogs have always received a warm welcome when go... Read More
Have been going to Ashbank for over a decade. Fantastic, caring staff who provided the personal touch when our 1st dog was diagnosed with cancer. Both dogs have always received a warm welcome when going to the practice and can't wait to get in the building. Couldn't recommend this practice highly enough. Read Less
Jo Booth
13 Jun 2018
REPORT
Can’t rate Ashbank vets highly enough. The staff are so friendly, especially the team on reception who are always welcoming when I bring my dog in. They’ve been fantastic looking after him since he wa... Read More
Can’t rate Ashbank vets highly enough. The staff are so friendly, especially the team on reception who are always welcoming when I bring my dog in. They’ve been fantastic looking after him since he was an 8 week old puppy. The team at Ashbank always go above and beyond to give useful advice and to look after your pet. I would highly recommend. Read Less
PAULA mcDonalld
13 Jun 2018
REPORT
Never again!!! I called them asked many times to make sure how much is the cost of cat's castration. One of the nurse told me 49 pounds. And the day of surgery I signed papers that's gonna be 49. When... Read More
Never again!!! I called them asked many times to make sure how much is the cost of cat's castration. One of the nurse told me 49 pounds. And the day of surgery I signed papers that's gonna be 49. When I came to the clinick to pick up my cat the receipt was over 70 pounds!!! Dishonest and I won't go there any more!!! AVOID dishonest vet. U will be disatissfied as me. I regret I chosen them cause I was quite happy with the cost. But they cheated me. Read Less
John Miller
16 May 2018
REPORT
Ok but times of opening is a problem
David Duncan Starkey
14 May 2018
REPORT
Very good service great staff especially at a time of need
Heather McRae
11 Apr 2018
REPORT
Ashbank have cared for our cats and kittens for the past seven years and I couldn't fault their care. Whether dealing with ailing seniors or new-borns who have breathed in fluids during birth, all pa... Read More
Ashbank have cared for our cats and kittens for the past seven years and I couldn't fault their care. Whether dealing with ailing seniors or new-borns who have breathed in fluids during birth, all patients are handled with care and sensitivity. The facilities are excellent - I believe they are of a standard for a small hospital, and their orthopaedic equipment and expertise are first-rate. Can't recommend this practice enough. Read Less
Chris Hoult
22 Dec 2017
REPORT
Have used this vet for a number of years now. Can't rate them highly enough.
Chris Hoult
21 Dec 2017
REPORT
Been a client here for a few years now. Excellent vet service. They also do acupuncture.
Kieran Mulholland
11 Nov 2017
REPORT
The staff are always really friendly, kind, and patient even though the dog is an absolute nightmare!
Wonder Wheels - Falkirk
26 Sep 2017
REPORT
Not the best service and have doubts about them. After all the money we spend in there, they wouldn't release one of our dogs medication as I only had £40 in my pocket when the bill was £60. I explain... Read More
Not the best service and have doubts about them. After all the money we spend in there, they wouldn't release one of our dogs medication as I only had £40 in my pocket when the bill was £60. I explained the money was in the house and I'd be right back along with it but still they wouldn't give the medication Read Less
Richard Gabb
17 Mar 2017
REPORT
We have always received a very high level of care for our cats here. With friendly staff that take the time to get to know our animals.
sharon marr
20 Jan 2017
REPORT
My ozzy went through a traumatic blocked bladder and the care and attention he received was outstanding from the vets and nurses and receptionist....highly recommend if you want the personal touch and... Read More
My ozzy went through a traumatic blocked bladder and the care and attention he received was outstanding from the vets and nurses and receptionist....highly recommend if you want the personal touch and compassion Read Less
graham erskine
31 Dec 2016
REPORT
Got service great staff
margaret moran
8 Nov 2016
REPORT
We took our 18 yr old cat who had suffered a severe collapse. We were seen immediately and treated with the greatest of respect and kindness. We have been clients there for 30 yrs with a variety of pe... Read More
We took our 18 yr old cat who had suffered a severe collapse. We were seen immediately and treated with the greatest of respect and kindness. We have been clients there for 30 yrs with a variety of pets and would not go anywhere else. Read Less
Kelly Kerrigan
9 Aug 2016
REPORT
If i could have gave a -5 i would have. This vet is a complete disgrace. Mr wallace (son) is a liabilty and extremely arrogant he wears his compassion on the sole of his foot! I found out the hard way... Read More
If i could have gave a -5 i would have. This vet is a complete disgrace. Mr wallace (son) is a liabilty and extremely arrogant he wears his compassion on the sole of his foot! I found out the hard way what sort of animal practice this was, i had heard so many bad stories however like anything i gave them the chance. I took my dog there a few months ago as he was dragging his paws and very clumpsy my first thought possible anemic or arthiritis. I went in with these suggestions to be told he had no explanation for the paw dragging and bleeding however a full set of bloods would be carried out! I was told ajay had a possible under active thyroid test for being anemic were not done. I never started treatment for thyroid as he was diet controlled wanted to start natural first as anyone would animal or human. Weeks passed and 3 week ago i rushed my ajay into vet as brought up alot of blood from back passage and sick. Took samples in also was told straight away by dr wallace ( the father) that ajay had clearly been anaemic for a long time (his son never seen this even though i did!!) Mr wallace gave ajay 2 injections, dehydration sachet and tablets for over night and told to return in morning with ajay in empty stomach. I did this we sat up all night with him he was cuddling in and playing happily with his brother no upset etc. When returned at 10am were told ajay would need 4800 worth test/treatment for either cancer or an foreign body, however being so anemic the chances were high the aneastic would have killed him. I had to make a horrible decision to let our boy go to sleep and enjoy his happy healthy life he had until this practice got near him. ***Not as they stated put to sleep as costs to high!!*** Complete lie, we asked what were the chances and the best decision for ajay was they suggested going to sleep instead of suffering. There service once ajay was sleeping etc was also a fairlure as they use a reputable company called larkhall creamtorium who are fantastic and ashbank offered nothing other than an industrial estate with choice or 2 caskets. Also the direct cost frim larkhall for our choice would have been 190 they charged 345. (Even though we would have paid 1000 its not the point taki g advantage of upset families whos pets they killed) I was so disgusted by everything i refused to go back contacted larkhall direct who are amazing and give the send of all animals deserve, with the upmost respect. We withdrew all accounts of our pets and found our more horrifying stories that they had our 3 dogs accounts mixed up and also said 2 of our dogs have been bitten where not 1 of them had ever been they even had something as simple as there coat colours wrong!! We took there notes to another vet for 2nd opinion and were basically told our worst nightmare was clarified we diagnosed our ajay correctly and ashbank killed our healthy loving 7year old pup! If you have an animal here please dont be silly like i was and think bad reviews arent always the case. I have pages of evidence to prove otherwise and i am happy to explain and go into details further to help save someone elses loving pet and family from the heart ache we went through in memory of our beautiful boy. Read Less
Anne Billington
12 Jun 2016
REPORT
Took my 8 year old cat in to see Mr Wallace, as she had collapsed when she had came in from outside, had difficulty breathing and had lost power to one of her back legs. He did a quick examination an... Read More
Took my 8 year old cat in to see Mr Wallace, as she had collapsed when she had came in from outside, had difficulty breathing and had lost power to one of her back legs. He did a quick examination and apparently could not find anything, although she had calmed down a bit, was still breathing heavy, he said was probably just heatstroke. One week later she collapsed in the garden and lost power to both back legs. Had to take to ER vet as this was a Saturday evening. She had suffered a thromboembolism and we had to put her to sleep. However that vet told me she had a heart murmur which Mr Wallace should have picked up on. Maybe she could have bee treated for this if he had and I wouldnt have lost my cat. Would not recommend this practice to anyone. Read Less
dav king
25 Feb 2016
REPORT
We have a 16 year old dog with arthritis, because of stomach problems she can't take pain relief for her arthritis, so we thought we would try acupuncture as she is in a lot of pain, called Ashbank v... Read More
We have a 16 year old dog with arthritis, because of stomach problems she can't take pain relief for her arthritis, so we thought we would try acupuncture as she is in a lot of pain, called Ashbank vets as they beef themselves up on their website with the great things they have done!! asked to speak to Mr Wallace and was told he would call us back. 3 days later we still did not get a call back so we called again, we were told he would call, if not call him at 4.30 at the bo'ness branch, guess what... he did not call! so we called bo;ness and was told he would call us back, yip you guessed he did not call!! 1 hour later we received a call from the receptionist saying he was to busy, Mr Wallace is not taking on any more patients!! This has left us very frustrated and angry as we have wasted 3-4 days where we could have contacted someone who cares about animals, we think this is a disgusting way to run a veterinary centre he's not even got the decency to call us, this only proves they do not really care about an animal in pain its about them! very very poor show Mr [email protected] Ashbank vet centre!! Read Less
Cate Sutherland
11 Jun 2013
REPORT
This vet centre is awesome. Really. I've been taking my rats and my dog to them for over 3 years, the rats especially have had numerous procedures. I find the practice clean and reasonably priced and ... Read More
This vet centre is awesome. Really. I've been taking my rats and my dog to them for over 3 years, the rats especially have had numerous procedures. I find the practice clean and reasonably priced and the staff are friendly and have a kind manner even when they are very busy! Thanks Ashbank :D Read Less
Nicole walker
15 Feb 2013
REPORT
Excellent.
Incorrect information? Let us know