Healthy Pet Centre Laurieston
Falkirk, Falkirk
Book an Appointment
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Please call
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General Info
Healthy Pet Centre Laurieston stands as an established entity in Falkirk where animal enthusiasts find dependable local veterinary assistance. Pet owners from surrounding communities can reach the Falkirk clinic to maintain regular veterinary services. Services may encompass routine checkups pet vaccinations early disease screenings and diagnostic consultations depending on the case. Healthy Pet Centre Laurieston establishes a serene and organized environment which effectively reduces stress levels for both pets and their owners. The veterinary team in Falkirk manages an extensive range of medical requirements which includes skin and coat concerns alongside dental issues and mobility problems. The clinic possesses experience in handling urgent medical issues including infections and digestive changes even though wellness visits and preventive plans are standard. Families in Falkirk frequently turn to Healthy Pet Centre Laurieston for support during challenging diagnostic processes and long-term care of aging pets. Visitors frequently comment on the clinic’s communication style which presents information in an understandable manner through its clear and kind approach. Pet owners gain assurance through their choices for their animals by this method. Numerous clients maintain long-term relationships by returning over several years due to their recognition of consistent service which enables trust-building through extended interactions. The staff's knowledge of common and complex veterinary topics enables them to effectively guide long-term care. Healthy Pet Centre Laurieston experiences ongoing expansion because an increasing number of pet owners establish residency in the Falkirk area or seek nearby veterinary services. Through its operations the clinic establishes an intricate network that promotes responsible pet ownership alongside diligent animal care within the local community. Individuals searching for a well-established veterinary practice in Falkirk will find it to be a dependable option that delivers both routine care and responsive attention. The people living in Falkirk together with those from nearby regions within Falkirk find it beneficial to have access to a clinic such as Healthy Pet Centre Laurieston. The demand for clear veterinary communication remains constant across both new pet owners seeking guidance and longtime clients managing special conditions. This practice serves as a fundamental component in achieving community responsibilities.
Team
Colin Purves
Veterinarian
Robert Wallace
Veterinarian
Robert Wallace
Veterinarian
Brian Allan
Veterinarian
Robyn McGhee
Nurse
Ashleigh Sutton
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
G Bowers
14 Jun 2023
REPORT
Horrible reception wouldn't even message for next appt claiming my fault, when I asked twice for appt in person, receptionist, so rude,and I already paid, avoid everyone and won't give my money bac...
Horrible reception wouldn't even message for next appt claiming my fault, when I asked twice for appt in person, receptionist, so rude,and I already paid, avoid everyone and won't give my money back for a booster vaccination
william cummingsr
8 Aug 2022
REPORT
Our dog collapsed in the house he appeared to be dying his eyes were closed and his stomach was pulsatng as though with fluid. I got down beside him and spoke to him but no response. Fearing the ...
Our dog collapsed in the house he appeared to be dying his eyes were closed and his stomach was pulsatng as though with fluid. I got down beside him and spoke to him but no response. Fearing the worst, we phoned ashbank for an emergency appointment and were told to bring him in. The worst decision of my life.
We arrived at ashbank in about 10 minutes. We were seen by a young vet, not old enough to have any great experience. His attitude was like, just another day at the office. No shred of compassion for our dog or empathy for us. He seemed amused at touching our dog’s painful left side, which was painful to touch. He said he would x-ray and scan his side to find out what had happened. We left to await a phone call when this was done. In due course we got a call from the main vet, The call was not too clear but I think the problem was his spleen or stomach. In the call the rough price for the op was quoted. I did not object to the cost or say no to an operation, so I assumed that would take place. The vet complained that both the x-rays and scans were not clear. I did not see that as a problem as vets know rhe anatomy of a dog inside out. Why the x-rays and scans were not clear I do not know, there was no explanation. In an emergency I thought the main vet should have handled it, and our dog should have had a pain killing injection before anything else was done.
I knew nothing about spleens at that time but have learned since. The op is considered low risk and takes about 45 minutes. We arrived back at ashbank expecting the op to be over and our dog on his feet, Not so, I found our dog at death’s door he had no treatment at all. I was appalled and extremely shocked. How could 2 vets and nursing staff not help our dog knowing it was bleeding inside When I left my dog there it was on its feet, bright eyed and alert but was now drugged and could not respond. I left our dog in the care of Timothy Pennington to see what was wrong and see that he was treated. We left our dog there not just to be diagnosed but to be treated, he failed in his duty of responsibility. Our dog rolled over on his side and was put tu sleep. We were then given a bill for nearly£1400, all of it spent on tests, If they had given our dog a blood transfusion and fluids I would have found him on his feet and bright as I left him. This may have given me time to find a vet able to treat him. What is wrong with vets, have they no compassion. I have lost faith in all vets. I will always regret leaving our beautiful dog alone in ashbank I had a gut feeling to take him elsewhere when vet Timothy took him away. I should have called our dog back I will never forget or forgive vet Timothy for not calling back and stressing the urgency of the need for an operation. Our dog was used to run up a bill for tests, then left to fade away with no treatment. In my opinion vet Timothy did not look after our dog with the care and kindness I expected, he was the consulting vet, he should have protected my dog and ensured that he got the treatment he needed.
So sad to write, but my dog needed emergency treatment and an op but for some reason he was not treated as an emergency. I am sad he was not helped despite two vets present, neither were moved to help our dog. He had attended Ashbank since his puppy days.
Pauline Bryson (not Puline Brison)
24 Mar 2022
REPORT
My dog was booked in for a laparoscopic Spey. Few days prior to procedure I noticed she was having a phantom pregnancy. Vet called to tell them this and asked if it should be postponed…. Answer was “...
My dog was booked in for a laparoscopic Spey. Few days prior to procedure I noticed she was having a phantom pregnancy. Vet called to tell them this and asked if it should be postponed…. Answer was “bring her in” Took her in and was told yes she’s having a phantom pregnancy (I already knew this) and will need to postpone her procedure. A week later arrives a charge of £53.00 for confirming what I already told them. Called them up to say that I won’t be paying a £53.00 charge to confirm something I already knew and being expected to pay for the privilege. Receptionist told me if I’d just let her go in on the day it would have been part of the pre op check anyway. She advised she would speak to one of the vets to see about getting the charge waived. Operation costs £650 and we were also paying £100 for blood tests. Got a call back from a vet today and very plainly told “charge stands” so they were just as plainly told “cancel the procedure I’ll go elsewhere”. My advice to Ashbank vets is “you may have the monopoly in Falkirk with this procedure however Falkirk is a very small town in the grand scale and the saying ‘HAVE CAR WILL TRAVEL’ applies” my dog Poppy is now booked in for her laparoscopic Spey in Fife …. And get this….. £150 cheaper. Also was told by different vets on 2 separate occasions “pre op blood tests are not necessary as she’s a very young dog” and the next time “oh blood tests are very important regardless of age”. Clearly not on the same page. The fact they are clearly motivated by money and the fact they can’t even spell my name correctly gave me a wake up call which led me to read some very discouraging reviews. This has been a good result in my opinion …. And there is not a chance that the outstanding £53 charge will be settled. My advice to anyone in the Falkirk area is …. Laparoscopic Spey is not a new thing and many veterinary practices carry out this procedure out with the Falkirk area so please do your homework
Lisa Wilson
26 Nov 2018
REPORT
On 12th November 2018 at approx 15:45hrs, my beloved 15.7yr old German Shepherd bitch was put to sleep here. Don't have a clue who the Vet was as she did not introduce herself, she addressed my girl a...
On 12th November 2018 at approx 15:45hrs, my beloved 15.7yr old German Shepherd bitch was put to sleep here. Don't have a clue who the Vet was as she did not introduce herself, she addressed my girl as a 'he' and at no time asked anything about my Storm, did not offer any empathic words and then provided a receipt with my old address for which I informed them 2yrs ago had changed. Utterly vile service, completely money orientated. It took 23 seconds for the receptionist to inform me the price for putting my girl to sleep!!! NEVER EVER will any further pets from myself or my family, attend this disgusting place. Hang your heads in shame Ashbank. I will forever mark you down to anyone who asks!
Response from Ashbank Vet Centre
28 Nov 2018
We were sorry to hear about your recent loss and are really sorry to hear of your experience and thank you for letting us know. We are looking into this matter further and would appreciate the chance to discuss this with you. If you would like to discuss this with us further, please contact the Directors - either Emily or Robert on 01324 623359.
Fiona Alexander
4 Jul 2018
REPORT
We recently moved our dogs to this practice and have been amazed by the service. Only last week we lost our little dog, he took ill and quickly went down hill. The level of compassion and professional...
We recently moved our dogs to this practice and have been amazed by the service. Only last week we lost our little dog, he took ill and quickly went down hill. The level of compassion and professionalism shown to us all was above and beyond what I've ever experienced from a veterinary practice. They gave swift but superb care to our "wee boy" and we felt they were genuinely sad that things couldn't be different. Nothing has been too much trouble and we know our other dog is in good hands if ever she needs looked after. Thank you so much and I would highly recommend Ashbank to anybody looking for somewhere to look after their pets.
Ashleigh Polland
14 Jun 2018
REPORT
Couldn't rate them highly enough. When it was time to say goodbye to my 13yr old dog last week. I wanted it to be peaceful and if there was any possibility that they could come out to my home to do it...
Couldn't rate them highly enough. When it was time to say goodbye to my 13yr old dog last week. I wanted it to be peaceful and if there was any possibility that they could come out to my home to do it. After speaking with Emily practice manager she told me of course we can do that. Which she did with colleague jake. They were lovely and a great support for me. It was peaceful and the way I wanted. Would recommend to anyone.
Eilidh
13 Jun 2018
REPORT
Have been going to Ashbank for over a decade. Fantastic, caring staff who provided the personal touch when our 1st dog was diagnosed with cancer.
Both dogs have always received a warm welcome when go...
Have been going to Ashbank for over a decade. Fantastic, caring staff who provided the personal touch when our 1st dog was diagnosed with cancer.
Both dogs have always received a warm welcome when going to the practice and can't wait to get in the building. Couldn't recommend this practice highly enough.
Jo Booth
13 Jun 2018
REPORT
Can’t rate Ashbank vets highly enough. The staff are so friendly, especially the team on reception who are always welcoming when I bring my dog in. They’ve been fantastic looking after him since he wa...
Can’t rate Ashbank vets highly enough. The staff are so friendly, especially the team on reception who are always welcoming when I bring my dog in. They’ve been fantastic looking after him since he was an 8 week old puppy. The team at Ashbank always go above and beyond to give useful advice and to look after your pet. I would highly recommend.
PAULA mcDonalld
13 Jun 2018
REPORT
Never again!!! I called them asked many times to make sure how much is the cost of cat's castration. One of the nurse told me 49 pounds. And the day of surgery I signed papers that's gonna be 49. When...
Never again!!! I called them asked many times to make sure how much is the cost of cat's castration. One of the nurse told me 49 pounds. And the day of surgery I signed papers that's gonna be 49. When I came to the clinick to pick up my cat the receipt was over 70 pounds!!! Dishonest and I won't go there any more!!! AVOID dishonest vet. U will be disatissfied as me. I regret I chosen them cause I was quite happy with the cost. But they cheated me.
John Miller
16 May 2018
REPORT
Ok but times of opening is a problem
David Duncan Starkey
14 May 2018
REPORT
Very good service great staff especially at a time of need
Heather McRae
11 Apr 2018
REPORT
Ashbank have cared for our cats and kittens for the past seven years and I couldn't fault their care. Whether dealing with ailing seniors or new-borns who have breathed in fluids during birth, all pa...
Ashbank have cared for our cats and kittens for the past seven years and I couldn't fault their care. Whether dealing with ailing seniors or new-borns who have breathed in fluids during birth, all patients are handled with care and sensitivity. The facilities are excellent - I believe they are of a standard for a small hospital, and their orthopaedic equipment and expertise are first-rate. Can't recommend this practice enough.
Chris Hoult
22 Dec 2017
REPORT
Have used this vet for a number of years now. Can't rate them highly enough.
Chris Hoult
21 Dec 2017
REPORT
Been a client here for a few years now. Excellent vet service. They also do acupuncture.
Kieran Mulholland
11 Nov 2017
REPORT
The staff are always really friendly, kind, and patient even though the dog is an absolute nightmare!
Wonder Wheels - Falkirk
26 Sep 2017
REPORT
Not the best service and have doubts about them. After all the money we spend in there, they wouldn't release one of our dogs medication as I only had £40 in my pocket when the bill was £60. I explain...
Not the best service and have doubts about them. After all the money we spend in there, they wouldn't release one of our dogs medication as I only had £40 in my pocket when the bill was £60. I explained the money was in the house and I'd be right back along with it but still they wouldn't give the medication
Richard Gabb
17 Mar 2017
REPORT
We have always received a very high level of care for our cats here. With friendly staff that take the time to get to know our animals.
sharon marr
20 Jan 2017
REPORT
My ozzy went through a traumatic blocked bladder and the care and attention he received was outstanding from the vets and nurses and receptionist....highly recommend if you want the personal touch and...
My ozzy went through a traumatic blocked bladder and the care and attention he received was outstanding from the vets and nurses and receptionist....highly recommend if you want the personal touch and compassion
graham erskine
31 Dec 2016
REPORT
Got service great staff
margaret moran
8 Nov 2016
REPORT
We took our 18 yr old cat who had suffered a severe collapse. We were seen immediately and treated with the greatest of respect and kindness. We have been clients there for 30 yrs with a variety of pe...
We took our 18 yr old cat who had suffered a severe collapse. We were seen immediately and treated with the greatest of respect and kindness. We have been clients there for 30 yrs with a variety of pets and would not go anywhere else.
Kelly Kerrigan
9 Aug 2016
REPORT
If i could have gave a -5 i would have. This vet is a complete disgrace. Mr wallace (son) is a liabilty and extremely arrogant he wears his compassion on the sole of his foot! I found out the hard way...
If i could have gave a -5 i would have. This vet is a complete disgrace. Mr wallace (son) is a liabilty and extremely arrogant he wears his compassion on the sole of his foot! I found out the hard way what sort of animal practice this was, i had heard so many bad stories however like anything i gave them the chance. I took my dog there a few months ago as he was dragging his paws and very clumpsy my first thought possible anemic or arthiritis. I went in with these suggestions to be told he had no explanation for the paw dragging and bleeding however a full set of bloods would be carried out! I was told ajay had a possible under active thyroid test for being anemic were not done. I never started treatment for thyroid as he was diet controlled wanted to start natural first as anyone would animal or human. Weeks passed and 3 week ago i rushed my ajay into vet as brought up alot of blood from back passage and sick. Took samples in also was told straight away by dr wallace ( the father) that ajay had clearly been anaemic for a long time (his son never seen this even though i did!!) Mr wallace gave ajay 2 injections, dehydration sachet and tablets for over night and told to return in morning with ajay in empty stomach. I did this we sat up all night with him he was cuddling in and playing happily with his brother no upset etc. When returned at 10am were told ajay would need 4800 worth test/treatment for either cancer or an foreign body, however being so anemic the chances were high the aneastic would have killed him. I had to make a horrible decision to let our boy go to sleep and enjoy his happy healthy life he had until this practice got near him. ***Not as they stated put to sleep as costs to high!!*** Complete lie, we asked what were the chances and the best decision for ajay was they suggested going to sleep instead of suffering. There service once ajay was sleeping etc was also a fairlure as they use a reputable company called larkhall creamtorium who are fantastic and ashbank offered nothing other than an industrial estate with choice or 2 caskets. Also the direct cost frim larkhall for our choice would have been 190 they charged 345. (Even though we would have paid 1000 its not the point taki g advantage of upset families whos pets they killed) I was so disgusted by everything i refused to go back contacted larkhall direct who are amazing and give the send of all animals deserve, with the upmost respect. We withdrew all accounts of our pets and found our more horrifying stories that they had our 3 dogs accounts mixed up and also said 2 of our dogs have been bitten where not 1 of them had ever been they even had something as simple as there coat colours wrong!! We took there notes to another vet for 2nd opinion and were basically told our worst nightmare was clarified we diagnosed our ajay correctly and ashbank killed our healthy loving 7year old pup! If you have an animal here please dont be silly like i was and think bad reviews arent always the case. I have pages of evidence to prove otherwise and i am happy to explain and go into details further to help save someone elses loving pet and family from the heart ache we went through in memory of our beautiful boy.
Anne Billington
12 Jun 2016
REPORT
Took my 8 year old cat in to see Mr Wallace, as she had collapsed when she had came in from outside, had difficulty breathing and had lost power to one of her back legs. He did a quick examination an...
Took my 8 year old cat in to see Mr Wallace, as she had collapsed when she had came in from outside, had difficulty breathing and had lost power to one of her back legs. He did a quick examination and apparently could not find anything, although she had calmed down a bit, was still breathing heavy, he said was probably just heatstroke. One week later she collapsed in the garden and lost power to both back legs. Had to take to ER vet as this was a Saturday evening. She had suffered a thromboembolism and we had to put her to sleep. However that vet told me she had a heart murmur which Mr Wallace should have picked up on. Maybe she could have bee treated for this if he had and I wouldnt have lost my cat. Would not recommend this practice to anyone.
dav king
25 Feb 2016
REPORT
We have a 16 year old dog with arthritis, because of stomach problems she can't take pain relief for her arthritis, so we thought we would try acupuncture as she is in a lot of pain, called Ashbank v...
We have a 16 year old dog with arthritis, because of stomach problems she can't take pain relief for her arthritis, so we thought we would try acupuncture as she is in a lot of pain, called Ashbank vets as they beef themselves up on their website with the great things they have done!! asked to speak to Mr Wallace and was told he would call us back. 3 days later we still did not get a call back so we called again, we were told he would call, if not call him at 4.30 at the bo'ness branch, guess what... he did not call! so we called bo;ness and was told he would call us back, yip you guessed he did not call!! 1 hour later we received a call from the receptionist saying he was to busy, Mr Wallace is not taking on any more patients!! This has left us very frustrated and angry as we have wasted 3-4 days where we could have contacted someone who cares about animals, we think this is a disgusting way to run a veterinary centre he's not even got the decency to call us, this only proves they do not really care about an animal in pain its about them! very very poor show Mr Wallace@ Ashbank vet centre!!
Cate Sutherland
11 Jun 2013
REPORT
This vet centre is awesome. Really. I've been taking my rats and my dog to them for over 3 years, the rats especially have had numerous procedures. I find the practice clean and reasonably priced and ...
This vet centre is awesome. Really. I've been taking my rats and my dog to them for over 3 years, the rats especially have had numerous procedures. I find the practice clean and reasonably priced and the staff are friendly and have a kind manner even when they are very busy! Thanks Ashbank :D
Nicole walker
15 Feb 2013
REPORT
Excellent.
FAQs
Where is Healthy Pet Centre Laurieston located?
Healthy Pet Centre Laurieston is located at 9 Polmont Rd, NULL, Falkirk,Scotland FK2 9QQ. It's easily accessible to pet owners in the Falkirk area and surrounding communities.
What time does Healthy Pet Centre Laurieston open and close each day?
Healthy Pet Centre Laurieston is open Monday 08:00 AM - 18:30 PM, Tuesday 08:00 AM - 18:30 PM, Wednesday 08:00 AM - 18:30 PM, Thursday 08:00 AM - 18:30 PM, Friday 08:00 AM - 18:30 PM. They are closed on Saturdays. They are closed on Sundays.
Does Healthy Pet Centre Laurieston offer emergency or 24-hour services?
Yes, Healthy Pet Centre Laurieston provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Healthy Pet Centre Laurieston?
You can book an appointment online with Healthy Pet Centre Laurieston via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Healthy Pet Centre Laurieston offer?
Healthy Pet Centre Laurieston in Falkirk offers a range of veterinary services, including 24 Hour Emergency, Acupuncture, Allergies, Anaesthesiology, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Healthy Pet Centre Laurieston offer vaccinations for pets?
Yes, Healthy Pet Centre Laurieston provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Falkirk clinic.
Does Healthy Pet Centre Laurieston offer pet dental care?
Absolutely. Healthy Pet Centre Laurieston offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Healthy Pet Centre Laurieston?
Healthy Pet Centre Laurieston provides spaying and neutering services for pets. Their veterinary team in Falkirk has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Healthy Pet Centre Laurieston microchip my pet?
Yes, Healthy Pet Centre Laurieston offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
08:00AM-18:30PM
Tuesday
Tue
08:00AM-18:30PM
Wednesday
Wed
08:00AM-18:30PM
Thursday
Thu
08:00AM-18:30PM
Friday
Fri
08:00AM-18:30PM
Services
24 Hour Emergency
Acupuncture
Allergies
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Genetic Disease Testing
House Calls
In-House Blood Analysis
Isolation Unit
Laboratory
Lameness Locator
Microchipping
Neurology
Nutrition
Oncology
Ophthalmology
Physical Therapy
Radiology (X-Rays)
Surgery
Titer Testing
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Healthy Pet Centre Laurieston
Falkirk, Falkirk
Book an Appointment
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{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
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General Info
Healthy Pet Centre Laurieston stands as an established entity in Falkirk where animal enthusiasts find dependable local veterinary assistance. Pet owners from surrounding communities can reach the Falkirk clinic to maintain regular veterinary services. Services may encompass routine checkups pet vaccinations early disease screenings and diagnostic consultations depending on the case. Healthy Pet Centre Laurieston establishes a serene and organized environment which effectively reduces stress levels for both pets and their owners. The veterinary team in Falkirk manages an extensive range of medical requirements which includes skin and coat concerns alongside dental issues and mobility problems. The clinic possesses experience in handling urgent medical issues including infections and digestive changes even though wellness visits and preventive plans are standard. Families in Falkirk frequently turn to Healthy Pet Centre Laurieston for support during challenging diagnostic processes and long-term care of aging pets. Visitors frequently comment on the clinic’s communication style which presents information in an understandable manner through its clear and kind approach. Pet owners gain assurance through their choices for their animals by this method. Numerous clients maintain long-term relationships by returning over several years due to their recognition of consistent service which enables trust-building through extended interactions. The staff's knowledge of common and complex veterinary topics enables them to effectively guide long-term care. Healthy Pet Centre Laurieston experiences ongoing expansion because an increasing number of pet owners establish residency in the Falkirk area or seek nearby veterinary services. Through its operations the clinic establishes an intricate network that promotes responsible pet ownership alongside diligent animal care within the local community. Individuals searching for a well-established veterinary practice in Falkirk will find it to be a dependable option that delivers both routine care and responsive attention. The people living in Falkirk together with those from nearby regions within Falkirk find it beneficial to have access to a clinic such as Healthy Pet Centre Laurieston. The demand for clear veterinary communication remains constant across both new pet owners seeking guidance and longtime clients managing special conditions. This practice serves as a fundamental component in achieving community responsibilities.
Business Hours
Monday
08:00AM-18:30PM
Tuesday
08:00AM-18:30PM
Wednesday
08:00AM-18:30PM
Thursday
08:00AM-18:30PM
Friday
08:00AM-18:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Acupuncture
Allergies
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Genetic Disease Testing
House Calls
In-House Blood Analysis
Isolation Unit
Laboratory
Lameness Locator
Microchipping
Neurology
Nutrition
Oncology
Ophthalmology
Physical Therapy
Radiology (X-Rays)
Surgery
Titer Testing
Ultrasound
Vaccinations
Team
Colin Purves
Veterinarian
Robert Wallace
Veterinarian
Robert Wallace
Veterinarian
Brian Allan
Veterinarian
Robyn McGhee
Nurse
Ashleigh Sutton
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
G Bowers
14 Jun 2023
Horrible reception wouldn't even message for next appt claiming my fault, when I asked twice for appt in person, receptionist, so rude,and I already paid, avoid everyone and won't give my money bac...
Horrible reception wouldn't even message for next appt claiming my fault, when I asked twice for appt in person, receptionist, so rude,and I already paid, avoid everyone and won't give my money back for a booster vaccination
william cummingsr
8 Aug 2022
Our dog collapsed in the house he appeared to be dying his eyes were closed and his stomach was pulsatng as though with fluid. I got down beside him and spoke to him but no response. Fearing the ...
Our dog collapsed in the house he appeared to be dying his eyes were closed and his stomach was pulsatng as though with fluid. I got down beside him and spoke to him but no response. Fearing the worst, we phoned ashbank for an emergency appointment and were told to bring him in. The worst decision of my life.
We arrived at ashbank in about 10 minutes. We were seen by a young vet, not old enough to have any great experience. His attitude was like, just another day at the office. No shred of compassion for our dog or empathy for us. He seemed amused at touching our dog’s painful left side, which was painful to touch. He said he would x-ray and scan his side to find out what had happened. We left to await a phone call when this was done. In due course we got a call from the main vet, The call was not too clear but I think the problem was his spleen or stomach. In the call the rough price for the op was quoted. I did not object to the cost or say no to an operation, so I assumed that would take place. The vet complained that both the x-rays and scans were not clear. I did not see that as a problem as vets know rhe anatomy of a dog inside out. Why the x-rays and scans were not clear I do not know, there was no explanation. In an emergency I thought the main vet should have handled it, and our dog should have had a pain killing injection before anything else was done.
I knew nothing about spleens at that time but have learned since. The op is considered low risk and takes about 45 minutes. We arrived back at ashbank expecting the op to be over and our dog on his feet, Not so, I found our dog at death’s door he had no treatment at all. I was appalled and extremely shocked. How could 2 vets and nursing staff not help our dog knowing it was bleeding inside When I left my dog there it was on its feet, bright eyed and alert but was now drugged and could not respond. I left our dog in the care of Timothy Pennington to see what was wrong and see that he was treated. We left our dog there not just to be diagnosed but to be treated, he failed in his duty of responsibility. Our dog rolled over on his side and was put tu sleep. We were then given a bill for nearly£1400, all of it spent on tests, If they had given our dog a blood transfusion and fluids I would have found him on his feet and bright as I left him. This may have given me time to find a vet able to treat him. What is wrong with vets, have they no compassion. I have lost faith in all vets. I will always regret leaving our beautiful dog alone in ashbank I had a gut feeling to take him elsewhere when vet Timothy took him away. I should have called our dog back I will never forget or forgive vet Timothy for not calling back and stressing the urgency of the need for an operation. Our dog was used to run up a bill for tests, then left to fade away with no treatment. In my opinion vet Timothy did not look after our dog with the care and kindness I expected, he was the consulting vet, he should have protected my dog and ensured that he got the treatment he needed.
So sad to write, but my dog needed emergency treatment and an op but for some reason he was not treated as an emergency. I am sad he was not helped despite two vets present, neither were moved to help our dog. He had attended Ashbank since his puppy days.
Pauline Bryson (not Puline Brison)
24 Mar 2022
My dog was booked in for a laparoscopic Spey. Few days prior to procedure I noticed she was having a phantom pregnancy. Vet called to tell them this and asked if it should be postponed…. Answer was “...
My dog was booked in for a laparoscopic Spey. Few days prior to procedure I noticed she was having a phantom pregnancy. Vet called to tell them this and asked if it should be postponed…. Answer was “bring her in” Took her in and was told yes she’s having a phantom pregnancy (I already knew this) and will need to postpone her procedure. A week later arrives a charge of £53.00 for confirming what I already told them. Called them up to say that I won’t be paying a £53.00 charge to confirm something I already knew and being expected to pay for the privilege. Receptionist told me if I’d just let her go in on the day it would have been part of the pre op check anyway. She advised she would speak to one of the vets to see about getting the charge waived. Operation costs £650 and we were also paying £100 for blood tests. Got a call back from a vet today and very plainly told “charge stands” so they were just as plainly told “cancel the procedure I’ll go elsewhere”. My advice to Ashbank vets is “you may have the monopoly in Falkirk with this procedure however Falkirk is a very small town in the grand scale and the saying ‘HAVE CAR WILL TRAVEL’ applies” my dog Poppy is now booked in for her laparoscopic Spey in Fife …. And get this….. £150 cheaper. Also was told by different vets on 2 separate occasions “pre op blood tests are not necessary as she’s a very young dog” and the next time “oh blood tests are very important regardless of age”. Clearly not on the same page. The fact they are clearly motivated by money and the fact they can’t even spell my name correctly gave me a wake up call which led me to read some very discouraging reviews. This has been a good result in my opinion …. And there is not a chance that the outstanding £53 charge will be settled. My advice to anyone in the Falkirk area is …. Laparoscopic Spey is not a new thing and many veterinary practices carry out this procedure out with the Falkirk area so please do your homework
Lisa Wilson
26 Nov 2018
On 12th November 2018 at approx 15:45hrs, my beloved 15.7yr old German Shepherd bitch was put to sleep here. Don't have a clue who the Vet was as she did not introduce herself, she addressed my girl a...
On 12th November 2018 at approx 15:45hrs, my beloved 15.7yr old German Shepherd bitch was put to sleep here. Don't have a clue who the Vet was as she did not introduce herself, she addressed my girl as a 'he' and at no time asked anything about my Storm, did not offer any empathic words and then provided a receipt with my old address for which I informed them 2yrs ago had changed. Utterly vile service, completely money orientated. It took 23 seconds for the receptionist to inform me the price for putting my girl to sleep!!! NEVER EVER will any further pets from myself or my family, attend this disgusting place. Hang your heads in shame Ashbank. I will forever mark you down to anyone who asks!
Response from Ashbank Vet Centre
28 Nov 2018
We were sorry to hear about your recent loss and are really sorry to hear of your experience and thank you for letting us know. We are looking into this matter further and would appreciate the chance to discuss this with you. If you would like to discuss this with us further, please contact the Directors - either Emily or Robert on 01324 623359.
Fiona Alexander
4 Jul 2018
We recently moved our dogs to this practice and have been amazed by the service. Only last week we lost our little dog, he took ill and quickly went down hill. The level of compassion and professional...
We recently moved our dogs to this practice and have been amazed by the service. Only last week we lost our little dog, he took ill and quickly went down hill. The level of compassion and professionalism shown to us all was above and beyond what I've ever experienced from a veterinary practice. They gave swift but superb care to our "wee boy" and we felt they were genuinely sad that things couldn't be different. Nothing has been too much trouble and we know our other dog is in good hands if ever she needs looked after. Thank you so much and I would highly recommend Ashbank to anybody looking for somewhere to look after their pets.
Ashleigh Polland
14 Jun 2018
Couldn't rate them highly enough. When it was time to say goodbye to my 13yr old dog last week. I wanted it to be peaceful and if there was any possibility that they could come out to my home to do it...
Couldn't rate them highly enough. When it was time to say goodbye to my 13yr old dog last week. I wanted it to be peaceful and if there was any possibility that they could come out to my home to do it. After speaking with Emily practice manager she told me of course we can do that. Which she did with colleague jake. They were lovely and a great support for me. It was peaceful and the way I wanted. Would recommend to anyone.
Eilidh
13 Jun 2018
Have been going to Ashbank for over a decade. Fantastic, caring staff who provided the personal touch when our 1st dog was diagnosed with cancer.
Both dogs have always received a warm welcome when go...
Have been going to Ashbank for over a decade. Fantastic, caring staff who provided the personal touch when our 1st dog was diagnosed with cancer.
Both dogs have always received a warm welcome when going to the practice and can't wait to get in the building. Couldn't recommend this practice highly enough.
Jo Booth
13 Jun 2018
Can’t rate Ashbank vets highly enough. The staff are so friendly, especially the team on reception who are always welcoming when I bring my dog in. They’ve been fantastic looking after him since he wa...
Can’t rate Ashbank vets highly enough. The staff are so friendly, especially the team on reception who are always welcoming when I bring my dog in. They’ve been fantastic looking after him since he was an 8 week old puppy. The team at Ashbank always go above and beyond to give useful advice and to look after your pet. I would highly recommend.
PAULA mcDonalld
13 Jun 2018
Never again!!! I called them asked many times to make sure how much is the cost of cat's castration. One of the nurse told me 49 pounds. And the day of surgery I signed papers that's gonna be 49. When...
Never again!!! I called them asked many times to make sure how much is the cost of cat's castration. One of the nurse told me 49 pounds. And the day of surgery I signed papers that's gonna be 49. When I came to the clinick to pick up my cat the receipt was over 70 pounds!!! Dishonest and I won't go there any more!!! AVOID dishonest vet. U will be disatissfied as me. I regret I chosen them cause I was quite happy with the cost. But they cheated me.
John Miller
16 May 2018
Ok but times of opening is a problem
David Duncan Starkey
14 May 2018
Very good service great staff especially at a time of need
Heather McRae
11 Apr 2018
Ashbank have cared for our cats and kittens for the past seven years and I couldn't fault their care. Whether dealing with ailing seniors or new-borns who have breathed in fluids during birth, all pa...
Ashbank have cared for our cats and kittens for the past seven years and I couldn't fault their care. Whether dealing with ailing seniors or new-borns who have breathed in fluids during birth, all patients are handled with care and sensitivity. The facilities are excellent - I believe they are of a standard for a small hospital, and their orthopaedic equipment and expertise are first-rate. Can't recommend this practice enough.
Chris Hoult
22 Dec 2017
Have used this vet for a number of years now. Can't rate them highly enough.
Chris Hoult
21 Dec 2017
Been a client here for a few years now. Excellent vet service. They also do acupuncture.
Kieran Mulholland
11 Nov 2017
The staff are always really friendly, kind, and patient even though the dog is an absolute nightmare!
Wonder Wheels - Falkirk
26 Sep 2017
Not the best service and have doubts about them. After all the money we spend in there, they wouldn't release one of our dogs medication as I only had £40 in my pocket when the bill was £60. I explain...
Not the best service and have doubts about them. After all the money we spend in there, they wouldn't release one of our dogs medication as I only had £40 in my pocket when the bill was £60. I explained the money was in the house and I'd be right back along with it but still they wouldn't give the medication
Richard Gabb
17 Mar 2017
We have always received a very high level of care for our cats here. With friendly staff that take the time to get to know our animals.
sharon marr
20 Jan 2017
My ozzy went through a traumatic blocked bladder and the care and attention he received was outstanding from the vets and nurses and receptionist....highly recommend if you want the personal touch and...
My ozzy went through a traumatic blocked bladder and the care and attention he received was outstanding from the vets and nurses and receptionist....highly recommend if you want the personal touch and compassion
graham erskine
31 Dec 2016
Got service great staff
margaret moran
8 Nov 2016
We took our 18 yr old cat who had suffered a severe collapse. We were seen immediately and treated with the greatest of respect and kindness. We have been clients there for 30 yrs with a variety of pe...
We took our 18 yr old cat who had suffered a severe collapse. We were seen immediately and treated with the greatest of respect and kindness. We have been clients there for 30 yrs with a variety of pets and would not go anywhere else.
Kelly Kerrigan
9 Aug 2016
If i could have gave a -5 i would have. This vet is a complete disgrace. Mr wallace (son) is a liabilty and extremely arrogant he wears his compassion on the sole of his foot! I found out the hard way...
If i could have gave a -5 i would have. This vet is a complete disgrace. Mr wallace (son) is a liabilty and extremely arrogant he wears his compassion on the sole of his foot! I found out the hard way what sort of animal practice this was, i had heard so many bad stories however like anything i gave them the chance. I took my dog there a few months ago as he was dragging his paws and very clumpsy my first thought possible anemic or arthiritis. I went in with these suggestions to be told he had no explanation for the paw dragging and bleeding however a full set of bloods would be carried out! I was told ajay had a possible under active thyroid test for being anemic were not done. I never started treatment for thyroid as he was diet controlled wanted to start natural first as anyone would animal or human. Weeks passed and 3 week ago i rushed my ajay into vet as brought up alot of blood from back passage and sick. Took samples in also was told straight away by dr wallace ( the father) that ajay had clearly been anaemic for a long time (his son never seen this even though i did!!) Mr wallace gave ajay 2 injections, dehydration sachet and tablets for over night and told to return in morning with ajay in empty stomach. I did this we sat up all night with him he was cuddling in and playing happily with his brother no upset etc. When returned at 10am were told ajay would need 4800 worth test/treatment for either cancer or an foreign body, however being so anemic the chances were high the aneastic would have killed him. I had to make a horrible decision to let our boy go to sleep and enjoy his happy healthy life he had until this practice got near him. ***Not as they stated put to sleep as costs to high!!*** Complete lie, we asked what were the chances and the best decision for ajay was they suggested going to sleep instead of suffering. There service once ajay was sleeping etc was also a fairlure as they use a reputable company called larkhall creamtorium who are fantastic and ashbank offered nothing other than an industrial estate with choice or 2 caskets. Also the direct cost frim larkhall for our choice would have been 190 they charged 345. (Even though we would have paid 1000 its not the point taki g advantage of upset families whos pets they killed) I was so disgusted by everything i refused to go back contacted larkhall direct who are amazing and give the send of all animals deserve, with the upmost respect. We withdrew all accounts of our pets and found our more horrifying stories that they had our 3 dogs accounts mixed up and also said 2 of our dogs have been bitten where not 1 of them had ever been they even had something as simple as there coat colours wrong!! We took there notes to another vet for 2nd opinion and were basically told our worst nightmare was clarified we diagnosed our ajay correctly and ashbank killed our healthy loving 7year old pup! If you have an animal here please dont be silly like i was and think bad reviews arent always the case. I have pages of evidence to prove otherwise and i am happy to explain and go into details further to help save someone elses loving pet and family from the heart ache we went through in memory of our beautiful boy.
Anne Billington
12 Jun 2016
Took my 8 year old cat in to see Mr Wallace, as she had collapsed when she had came in from outside, had difficulty breathing and had lost power to one of her back legs. He did a quick examination an...
Took my 8 year old cat in to see Mr Wallace, as she had collapsed when she had came in from outside, had difficulty breathing and had lost power to one of her back legs. He did a quick examination and apparently could not find anything, although she had calmed down a bit, was still breathing heavy, he said was probably just heatstroke. One week later she collapsed in the garden and lost power to both back legs. Had to take to ER vet as this was a Saturday evening. She had suffered a thromboembolism and we had to put her to sleep. However that vet told me she had a heart murmur which Mr Wallace should have picked up on. Maybe she could have bee treated for this if he had and I wouldnt have lost my cat. Would not recommend this practice to anyone.
dav king
25 Feb 2016
We have a 16 year old dog with arthritis, because of stomach problems she can't take pain relief for her arthritis, so we thought we would try acupuncture as she is in a lot of pain, called Ashbank v...
We have a 16 year old dog with arthritis, because of stomach problems she can't take pain relief for her arthritis, so we thought we would try acupuncture as she is in a lot of pain, called Ashbank vets as they beef themselves up on their website with the great things they have done!! asked to speak to Mr Wallace and was told he would call us back. 3 days later we still did not get a call back so we called again, we were told he would call, if not call him at 4.30 at the bo'ness branch, guess what... he did not call! so we called bo;ness and was told he would call us back, yip you guessed he did not call!! 1 hour later we received a call from the receptionist saying he was to busy, Mr Wallace is not taking on any more patients!! This has left us very frustrated and angry as we have wasted 3-4 days where we could have contacted someone who cares about animals, we think this is a disgusting way to run a veterinary centre he's not even got the decency to call us, this only proves they do not really care about an animal in pain its about them! very very poor show Mr Wallace@ Ashbank vet centre!!
Cate Sutherland
11 Jun 2013
This vet centre is awesome. Really. I've been taking my rats and my dog to them for over 3 years, the rats especially have had numerous procedures. I find the practice clean and reasonably priced and ...
This vet centre is awesome. Really. I've been taking my rats and my dog to them for over 3 years, the rats especially have had numerous procedures. I find the practice clean and reasonably priced and the staff are friendly and have a kind manner even when they are very busy! Thanks Ashbank :D
Nicole walker
15 Feb 2013
Excellent.
FAQs
Where is Healthy Pet Centre Laurieston located?
Healthy Pet Centre Laurieston is located at 9 Polmont Rd, NULL, Falkirk,Scotland FK2 9QQ. It's easily accessible to pet owners in the Falkirk area and surrounding communities.
What time does Healthy Pet Centre Laurieston open and close each day?
Healthy Pet Centre Laurieston is open Monday 08:00 AM - 18:30 PM, Tuesday 08:00 AM - 18:30 PM, Wednesday 08:00 AM - 18:30 PM, Thursday 08:00 AM - 18:30 PM, Friday 08:00 AM - 18:30 PM. They are closed on Saturdays. They are closed on Sundays.
Does Healthy Pet Centre Laurieston offer emergency or 24-hour services?
Yes, Healthy Pet Centre Laurieston provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Healthy Pet Centre Laurieston?
You can book an appointment online with Healthy Pet Centre Laurieston via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Healthy Pet Centre Laurieston offer?
Healthy Pet Centre Laurieston in Falkirk offers a range of veterinary services, including 24 Hour Emergency, Acupuncture, Allergies, Anaesthesiology, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Healthy Pet Centre Laurieston offer vaccinations for pets?
Yes, Healthy Pet Centre Laurieston provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Falkirk clinic.
Does Healthy Pet Centre Laurieston offer pet dental care?
Absolutely. Healthy Pet Centre Laurieston offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Healthy Pet Centre Laurieston?
Healthy Pet Centre Laurieston provides spaying and neutering services for pets. Their veterinary team in Falkirk has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Healthy Pet Centre Laurieston microchip my pet?
Yes, Healthy Pet Centre Laurieston offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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