Vets is usually good but the director is very unprofessional and patronizing.
Munter Old
29 Apr 2020
REPORT
If I coukd give zero stars I would.
This so called vets had been recommended by a friend so my pet needed treatment.
After getting my appointment and arriving on time I was made too wait nearly 2hrs ... Read More
If I coukd give zero stars I would.
This so called vets had been recommended by a friend so my pet needed treatment.
After getting my appointment and arriving on time I was made too wait nearly 2hrs to see the vet. When I took my animal in the vet placed her on the table and inserted he's finger in her bum. I said excuse me but she has a eye problem. What made me more aware of the poor conduct was the vet started licking her lips at the same time doing a pokey bum of my pet. I instantly grabbed my pig and left. Now I'm being sent letters wanting my pig to return and settle the bill of £600 NOT A CHANCE Read Less
Amanda Pearson
10 Jul 2018
REPORT
My families animals have been coming here for decades due to its locality. But recently having had the ability to drive I have kept coming as I belive the people here are the best in their field. This... Read More
My families animals have been coming here for decades due to its locality. But recently having had the ability to drive I have kept coming as I belive the people here are the best in their field. This information has been confirmed by many of my friends and colleagues too.
Also to show respect there is a tea light lite when there's a patient dying, whether your lucky enough to have that quiet could be a different matter. Read Less
Ashley Smith
5 Jul 2018
REPORT
Helpful attentive friendly staff, couldn't recommended this place more. They have some great people working there.
Diane Smith
17 Jun 2018
REPORT
I use this vets for my dogs. It's very clean and staff are very pleasant. The new alterations are great more light and better clinic rooms.
Judy Butler
4 Jun 2018
REPORT
Always helpful, kind to our little dog and very friendly
Sharon Kernan
25 Mar 2018
REPORT
The care they gave my Tess was second to none. Professional ,caring and knowledgeable xxx
Joan Madigan
22 Mar 2018
REPORT
Staff are very friendly and helpful .pets are looked after very well and given all the attention they need
John French
13 Feb 2018
REPORT
Very friendly staff even though my 2 dogs are a bit wary of vets in general they always try to reassure them and keep them calm
Stephen Beddard
5 Jan 2018
REPORT
I went here with my mam's dog that was scratching his ear. It turns out that there was nothing wrong but it still cost £65 pound for the check up.
Alan Tomlinson
12 Dec 2017
REPORT
Sadly, we recently had to take our miniature schnauzer, George, to the Grange to be put to sleep because of a chronic heart disease. The vets, nursing staff and receptionists could not have been more ... Read More
Sadly, we recently had to take our miniature schnauzer, George, to the Grange to be put to sleep because of a chronic heart disease. The vets, nursing staff and receptionists could not have been more caring and sympathetic towards both ourselves and George during this heart wrenching procedure. They followed up with a sympathy card which was very much appreciated. Thank you and well done, everyone at the Grange veterinary surgery. Read Less
Jason Price
5 Oct 2017
REPORT
Friendly, efficient staff. Always make the animals feel welcome and give them lots of attention.
Vicki Weegram
11 Feb 2017
REPORT
I took my puppy Oscar here as this was only vets that had and used van guard and I'm from Hartlepool no other vets used it where I'm from and I didn't want to restart him with another brand as he's so... Read More
I took my puppy Oscar here as this was only vets that had and used van guard and I'm from Hartlepool no other vets used it where I'm from and I didn't want to restart him with another brand as he's so small. All staff were fantastic and very welcoming would recommend and I will use in future :) Read Less
ron cuthbert
21 Oct 2016
REPORT
My wife and I have had to have our beloved dog shadow put to sleep, due to the Big C you could not ask for a more understanding group of staff that helped us during this traumatic time, we give you al... Read More
My wife and I have had to have our beloved dog shadow put to sleep, due to the Big C you could not ask for a more understanding group of staff that helped us during this traumatic time, we give you all our love for helping us through this
Ron and Irene Read Less
Nigel Crane
1 Oct 2016
REPORT
Cheap and cheerful
diesel haugh
11 Apr 2016
REPORT
Great practice very friendly team. Look after your pet as if it is their own.
Darren Emery
11 Apr 2013
REPORT
Everyone at the Grange Veterinary Surgery are caring and professional, all the staff are wonderful and the place is always nice and clean. They open at 08.00 so you can take your Animal to them before... Read More
Everyone at the Grange Veterinary Surgery are caring and professional, all the staff are wonderful and the place is always nice and clean. They open at 08.00 so you can take your Animal to them before going to work :-) Read Less
Vets is usually good but the director is very unprofessional and patronizing.
Munter Old
29 Apr 2020
REPORT
☆☆☆☆☆
REPORT
If I coukd give zero stars I would.
This so called vets had been recommended by a friend so my pet needed treatment.
After getting my appointment and arriving on time I was made too wait nearly 2hrs ... Read More
If I coukd give zero stars I would.
This so called vets had been recommended by a friend so my pet needed treatment.
After getting my appointment and arriving on time I was made too wait nearly 2hrs to see the vet. When I took my animal in the vet placed her on the table and inserted he's finger in her bum. I said excuse me but she has a eye problem. What made me more aware of the poor conduct was the vet started licking her lips at the same time doing a pokey bum of my pet. I instantly grabbed my pig and left. Now I'm being sent letters wanting my pig to return and settle the bill of £600 NOT A CHANCE Read Less
Amanda Pearson
10 Jul 2018
REPORT
☆☆☆☆☆
REPORT
My families animals have been coming here for decades due to its locality. But recently having had the ability to drive I have kept coming as I belive the people here are the best in their field. This... Read More
My families animals have been coming here for decades due to its locality. But recently having had the ability to drive I have kept coming as I belive the people here are the best in their field. This information has been confirmed by many of my friends and colleagues too.
Also to show respect there is a tea light lite when there's a patient dying, whether your lucky enough to have that quiet could be a different matter. Read Less
Ashley Smith
5 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Helpful attentive friendly staff, couldn't recommended this place more. They have some great people working there.
Diane Smith
17 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I use this vets for my dogs. It's very clean and staff are very pleasant. The new alterations are great more light and better clinic rooms.
Judy Butler
4 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Always helpful, kind to our little dog and very friendly
Sharon Kernan
25 Mar 2018
REPORT
☆☆☆☆☆
REPORT
The care they gave my Tess was second to none. Professional ,caring and knowledgeable xxx
Joan Madigan
22 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Staff are very friendly and helpful .pets are looked after very well and given all the attention they need
John French
13 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Very friendly staff even though my 2 dogs are a bit wary of vets in general they always try to reassure them and keep them calm
Stephen Beddard
5 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I went here with my mam's dog that was scratching his ear. It turns out that there was nothing wrong but it still cost £65 pound for the check up.
Alan Tomlinson
12 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Sadly, we recently had to take our miniature schnauzer, George, to the Grange to be put to sleep because of a chronic heart disease. The vets, nursing staff and receptionists could not have been more ... Read More
Sadly, we recently had to take our miniature schnauzer, George, to the Grange to be put to sleep because of a chronic heart disease. The vets, nursing staff and receptionists could not have been more caring and sympathetic towards both ourselves and George during this heart wrenching procedure. They followed up with a sympathy card which was very much appreciated. Thank you and well done, everyone at the Grange veterinary surgery. Read Less
Jason Price
5 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Friendly, efficient staff. Always make the animals feel welcome and give them lots of attention.
Vicki Weegram
11 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I took my puppy Oscar here as this was only vets that had and used van guard and I'm from Hartlepool no other vets used it where I'm from and I didn't want to restart him with another brand as he's so... Read More
I took my puppy Oscar here as this was only vets that had and used van guard and I'm from Hartlepool no other vets used it where I'm from and I didn't want to restart him with another brand as he's so small. All staff were fantastic and very welcoming would recommend and I will use in future :) Read Less
ron cuthbert
21 Oct 2016
REPORT
☆☆☆☆☆
REPORT
My wife and I have had to have our beloved dog shadow put to sleep, due to the Big C you could not ask for a more understanding group of staff that helped us during this traumatic time, we give you al... Read More
My wife and I have had to have our beloved dog shadow put to sleep, due to the Big C you could not ask for a more understanding group of staff that helped us during this traumatic time, we give you all our love for helping us through this
Ron and Irene Read Less
Nigel Crane
1 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Cheap and cheerful
diesel haugh
11 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Great practice very friendly team. Look after your pet as if it is their own.
Darren Emery
11 Apr 2013
REPORT
☆☆☆☆☆
REPORT
Everyone at the Grange Veterinary Surgery are caring and professional, all the staff are wonderful and the place is always nice and clean. They open at 08.00 so you can take your Animal to them before... Read More
Everyone at the Grange Veterinary Surgery are caring and professional, all the staff are wonderful and the place is always nice and clean. They open at 08.00 so you can take your Animal to them before going to work :-) Read Less
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