Animal enthusiasts searching for nearby veterinary assistance recognize Vets4Pets Bury St Edmunds as a staple establishment in Bury Saint Edmunds. The clinic’s Suffolk location enables pet owners from surrounding areas to reach dependable healthcare services. Depending on individual cases, services may comprise routine checkups along with pet vaccinations and early disease screenings as well as diagnostic consultations. Vets4Pets Bury St Edmunds establishes a serene organized environment that reduces stress levels for both pets and their owners. Throughout Bury Saint Edmunds, the veterinary team manages numerous medical conditions such as skin and coat disorders alongside dental problems and mobility issues. The clinic handles wellness visits and preventive plans routinely yet also possesses the expertise to manage urgent conditions such as infections and digestive alterations. The residents of Suffolk depend heavily on Vets4Pets Bury St Edmunds to assist them through challenging medical diagnoses and the management of elderly pets with chronic conditions. Visitors frequently mention the clinic’s communication style because it delivers messages in a straightforward manner with kindness making them easily understandable. Pet owners gain assurance through their choices for their animals. A multitude of clients continue their patronage across numerous years because they perceive consistent service delivery as a foundation upon which trust is gradually constructed. The staff's understanding of both basic and intricate veterinary subjects enables them to effectively support long-term care planning. Vets4Pets Bury St Edmunds experiences ongoing expansion because increasing numbers of pet owners relocate to the Bury Saint Edmunds area or seek nearby veterinary services. The clinic's involvement in the local pet community establishes a network where responsible ownership and attentive animal care thrive. Suffolk presents itself as a dependable option for individuals pursuing established veterinary practices that deliver both standard and emergency animal care. People living in Bury Saint Edmunds together with those from adjacent Suffolk regions generally value the presence of a clinic such as Vets4Pets Bury St Edmunds close to their homes. New pet owners seeking guidance alongside longtime clients managing special conditions all require veterinary services that remain clear compassionate and consistent. This practice serves as a vital community function.
A friendly, reassuring and professional team made our experience pleasant and ensured that we shall return.
AC1DHAMPSTER *
1 Feb 2018
REPORT
Would never recommend this vets, care more about taking your money than they do the animals. I haven't once visited this practice where when I was approaching the reception the receptionist weren't sa... Read More
Would never recommend this vets, care more about taking your money than they do the animals. I haven't once visited this practice where when I was approaching the reception the receptionist weren't sat on their phones or too busy gossiping away to even acknowledge me straight away. The amount I've been charged in the past for small things is absolutely ridiculous! Being charged £10 for the use of a couple of cotton buds!? I've changed vets and honestly would advice everyone and anyone who is registered there to do the same. Read Less
Jose Mateo
27 Oct 2017
REPORT
Took my cat here and could not praise the team more! Professional, helpful, friendly! Diagnosed my cat with diabetes, had a consultation that lasted well over an hour and was charged normal price, als... Read More
Took my cat here and could not praise the team more! Professional, helpful, friendly! Diagnosed my cat with diabetes, had a consultation that lasted well over an hour and was charged normal price, also follow up calls at home from Vet, free nurse checks to teach me how to inject insulin and become confident, really feel I got star treatment! Could not ask for more! Read Less
martin davies
17 Jul 2017
REPORT
All our dogs are looked after here,thanks to all the team for caring about looking after everything.
Lucy Perkins
5 Mar 2017
REPORT
The Vet and staff at Vets 4 Pets were extremely helpful and professional when our dog was very ill. We cannot thank them enough for their care.
Google User
1 Mar 2017
REPORT
Took our pet for a routine vaccination. During the check up the Vet noticed ear mites.
Proceeded to pluck the dogs ears with her fingers. This took approx 30 seconds for each ear. Took wax from ear a... Read More
Took our pet for a routine vaccination. During the check up the Vet noticed ear mites.
Proceeded to pluck the dogs ears with her fingers. This took approx 30 seconds for each ear. Took wax from ear and put under microscope to identify mites.
Then advised Surolan ear drops and advocate 40. Consultation concluded.
Went to the front desk and was given the following bill:
Advocate 8.38 (for one pipette!)
Surolan 25.23 (this costs 8.88 online..)
Micro slide 5.27
Grooming (Ear Plucking) 15 (Yes... For one minute total of using her hands to pull at the ears)
VAT: 8.98
Total: 53.88
At no point in the consultation were prices discussed or it even explained that there will be a charge for some of the services (i.e. if you knew it would cost 15 to pluck at the ears for one minute you would do it yourself). This is completely unacceptable and seems to consitute a con at the worst and a consumer rights violation at the best.
Furthermore the vet would not offer any advice on what I should do with our other dog, only insisting that I buy a 15 testing kit and bring our other dog in. This obviously would have resulted in a nice bit of extra income for the vet. (I refused to do this).
In summary I would advise anyone to steer well clear of this vets. They are unprofessional, and care more about the money that can be made than the welfare of the dog. Read Less
Animal enthusiasts searching for nearby veterinary assistance recognize Vets4Pets Bury St Edmunds as a staple establishment in Bury Saint Edmunds. The clinic’s Suffolk location enables pet owners from surrounding areas to reach dependable healthcare services. Depending on individual cases, services may comprise routine checkups along with pet vaccinations and early disease screenings as well as diagnostic consultations. Vets4Pets Bury St Edmunds establishes a serene organized environment that reduces stress levels for both pets and their owners. Throughout Bury Saint Edmunds, the veterinary team manages numerous medical conditions such as skin and coat disorders alongside dental problems and mobility issues. The clinic handles wellness visits and preventive plans routinely yet also possesses the expertise to manage urgent conditions such as infections and digestive alterations. The residents of Suffolk depend heavily on Vets4Pets Bury St Edmunds to assist them through challenging medical diagnoses and the management of elderly pets with chronic conditions. Visitors frequently mention the clinic’s communication style because it delivers messages in a straightforward manner with kindness making them easily understandable. Pet owners gain assurance through their choices for their animals. A multitude of clients continue their patronage across numerous years because they perceive consistent service delivery as a foundation upon which trust is gradually constructed. The staff's understanding of both basic and intricate veterinary subjects enables them to effectively support long-term care planning. Vets4Pets Bury St Edmunds experiences ongoing expansion because increasing numbers of pet owners relocate to the Bury Saint Edmunds area or seek nearby veterinary services. The clinic's involvement in the local pet community establishes a network where responsible ownership and attentive animal care thrive. Suffolk presents itself as a dependable option for individuals pursuing established veterinary practices that deliver both standard and emergency animal care. People living in Bury Saint Edmunds together with those from adjacent Suffolk regions generally value the presence of a clinic such as Vets4Pets Bury St Edmunds close to their homes. New pet owners seeking guidance alongside longtime clients managing special conditions all require veterinary services that remain clear compassionate and consistent. This practice serves as a vital community function.
A friendly, reassuring and professional team made our experience pleasant and ensured that we shall return.
AC1DHAMPSTER *
1 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Would never recommend this vets, care more about taking your money than they do the animals. I haven't once visited this practice where when I was approaching the reception the receptionist weren't sa... Read More
Would never recommend this vets, care more about taking your money than they do the animals. I haven't once visited this practice where when I was approaching the reception the receptionist weren't sat on their phones or too busy gossiping away to even acknowledge me straight away. The amount I've been charged in the past for small things is absolutely ridiculous! Being charged £10 for the use of a couple of cotton buds!? I've changed vets and honestly would advice everyone and anyone who is registered there to do the same. Read Less
Jose Mateo
27 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Took my cat here and could not praise the team more! Professional, helpful, friendly! Diagnosed my cat with diabetes, had a consultation that lasted well over an hour and was charged normal price, als... Read More
Took my cat here and could not praise the team more! Professional, helpful, friendly! Diagnosed my cat with diabetes, had a consultation that lasted well over an hour and was charged normal price, also follow up calls at home from Vet, free nurse checks to teach me how to inject insulin and become confident, really feel I got star treatment! Could not ask for more! Read Less
martin davies
17 Jul 2017
REPORT
☆☆☆☆☆
REPORT
All our dogs are looked after here,thanks to all the team for caring about looking after everything.
Lucy Perkins
5 Mar 2017
REPORT
☆☆☆☆☆
REPORT
The Vet and staff at Vets 4 Pets were extremely helpful and professional when our dog was very ill. We cannot thank them enough for their care.
Google User
1 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Took our pet for a routine vaccination. During the check up the Vet noticed ear mites.
Proceeded to pluck the dogs ears with her fingers. This took approx 30 seconds for each ear. Took wax from ear a... Read More
Took our pet for a routine vaccination. During the check up the Vet noticed ear mites.
Proceeded to pluck the dogs ears with her fingers. This took approx 30 seconds for each ear. Took wax from ear and put under microscope to identify mites.
Then advised Surolan ear drops and advocate 40. Consultation concluded.
Went to the front desk and was given the following bill:
Advocate 8.38 (for one pipette!)
Surolan 25.23 (this costs 8.88 online..)
Micro slide 5.27
Grooming (Ear Plucking) 15 (Yes... For one minute total of using her hands to pull at the ears)
VAT: 8.98
Total: 53.88
At no point in the consultation were prices discussed or it even explained that there will be a charge for some of the services (i.e. if you knew it would cost 15 to pluck at the ears for one minute you would do it yourself). This is completely unacceptable and seems to consitute a con at the worst and a consumer rights violation at the best.
Furthermore the vet would not offer any advice on what I should do with our other dog, only insisting that I buy a 15 testing kit and bring our other dog in. This obviously would have resulted in a nice bit of extra income for the vet. (I refused to do this).
In summary I would advise anyone to steer well clear of this vets. They are unprofessional, and care more about the money that can be made than the welfare of the dog. Read Less