Bury St Edmunds Vets4Pets
Bury St Edmunds, Suffolk
General Info
At Vets4Pets we know your pet is a much loved part of the family and you want them to enjoy a long, healthy life. This is why our veterinary teams, made up of animal loving experts, firmly believe in providing the highest level of care and treating every pet they see like they would their own.
Every Vets4Pets practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Vets4Pets, why not take a practice tour?
Every Vets4Pets practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Vets4Pets, why not take a practice tour?
Team
Ana dos
Veterinarian
Vanessa Lambert
Veterinarian
Julieta Duarte
Nurse
Denise Galer
Nurse
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Reviews
william holland
5 Jun 2018
REPORT
Really nice and helpful weird my cat
Ruth Parsons
11 May 2018
REPORT
A friendly, reassuring and professional team made our experience pleasant and ensured that we shall return.
AC1DHAMPSTER *
1 Feb 2018
REPORT
Would never recommend this vets, care more about taking your money than they do the animals. I haven't once visited this practice where when I was approaching the reception the receptionist weren't sa...
Would never recommend this vets, care more about taking your money than they do the animals. I haven't once visited this practice where when I was approaching the reception the receptionist weren't sat on their phones or too busy gossiping away to even acknowledge me straight away. The amount I've been charged in the past for small things is absolutely ridiculous! Being charged £10 for the use of a couple of cotton buds!? I've changed vets and honestly would advice everyone and anyone who is registered there to do the same.
Jose Mateo
27 Oct 2017
REPORT
Took my cat here and could not praise the team more! Professional, helpful, friendly! Diagnosed my cat with diabetes, had a consultation that lasted well over an hour and was charged normal price, als...
Took my cat here and could not praise the team more! Professional, helpful, friendly! Diagnosed my cat with diabetes, had a consultation that lasted well over an hour and was charged normal price, also follow up calls at home from Vet, free nurse checks to teach me how to inject insulin and become confident, really feel I got star treatment! Could not ask for more!
martin davies
17 Jul 2017
REPORT
All our dogs are looked after here,thanks to all the team for caring about looking after everything.
Lucy Perkins
5 Mar 2017
REPORT
The Vet and staff at Vets 4 Pets were extremely helpful and professional when our dog was very ill. We cannot thank them enough for their care.
Google User
1 Mar 2017
REPORT
Took our pet for a routine vaccination. During the check up the Vet noticed ear mites.
Proceeded to pluck the dogs ears with her fingers. This took approx 30 seconds for each ear. Took wax from ear a...
Took our pet for a routine vaccination. During the check up the Vet noticed ear mites.
Proceeded to pluck the dogs ears with her fingers. This took approx 30 seconds for each ear. Took wax from ear and put under microscope to identify mites.
Then advised Surolan ear drops and advocate 40. Consultation concluded.
Went to the front desk and was given the following bill:
Advocate 8.38 (for one pipette!)
Surolan 25.23 (this costs 8.88 online..)
Micro slide 5.27
Grooming (Ear Plucking) 15 (Yes... For one minute total of using her hands to pull at the ears)
VAT: 8.98
Total: 53.88
At no point in the consultation were prices discussed or it even explained that there will be a charge for some of the services (i.e. if you knew it would cost 15 to pluck at the ears for one minute you would do it yourself). This is completely unacceptable and seems to consitute a con at the worst and a consumer rights violation at the best.
Furthermore the vet would not offer any advice on what I should do with our other dog, only insisting that I buy a 15 testing kit and bring our other dog in. This obviously would have resulted in a nice bit of extra income for the vet. (I refused to do this).
In summary I would advise anyone to steer well clear of this vets. They are unprofessional, and care more about the money that can be made than the welfare of the dog.
José Azevedo
29 Sep 2016
REPORT
Ana Carina G. Xavier
9 Nov 2015
REPORT
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
01284 706 012
Unit 2 Morton Hall Retail Park
Bury St Edmunds Suffolk IP32 7BT
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-18:00PM
Sunday
Sun
10:00AM-16:00PM
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Bury St Edmunds Vets4Pets
Bury St Edmunds, Suffolk
Unit 2 Morton Hall Retail Park
Bury St Edmunds Suffolk IP32 7BT
Book an Appointment
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General Info
At Vets4Pets we know your pet is a much loved part of the family and you want them to enjoy a long, healthy life. This is why our veterinary teams, made up of animal loving experts, firmly believe in providing the highest level of care and treating every pet they see like they would their own.
Every Vets4Pets practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Vets4Pets, why not take a practice tour?
Every Vets4Pets practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Vets4Pets, why not take a practice tour?
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-18:00PM
Sunday
10:00AM-16:00PM
Team
Ana dos
Veterinarian
Vanessa Lambert
Veterinarian
Julieta Duarte
Nurse
Denise Galer
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
william holland
5 Jun 2018
Really nice and helpful weird my cat
Ruth Parsons
11 May 2018
A friendly, reassuring and professional team made our experience pleasant and ensured that we shall return.
AC1DHAMPSTER *
1 Feb 2018
Would never recommend this vets, care more about taking your money than they do the animals. I haven't once visited this practice where when I was approaching the reception the receptionist weren't sa...
Would never recommend this vets, care more about taking your money than they do the animals. I haven't once visited this practice where when I was approaching the reception the receptionist weren't sat on their phones or too busy gossiping away to even acknowledge me straight away. The amount I've been charged in the past for small things is absolutely ridiculous! Being charged £10 for the use of a couple of cotton buds!? I've changed vets and honestly would advice everyone and anyone who is registered there to do the same.
Jose Mateo
27 Oct 2017
Took my cat here and could not praise the team more! Professional, helpful, friendly! Diagnosed my cat with diabetes, had a consultation that lasted well over an hour and was charged normal price, als...
Took my cat here and could not praise the team more! Professional, helpful, friendly! Diagnosed my cat with diabetes, had a consultation that lasted well over an hour and was charged normal price, also follow up calls at home from Vet, free nurse checks to teach me how to inject insulin and become confident, really feel I got star treatment! Could not ask for more!
martin davies
17 Jul 2017
All our dogs are looked after here,thanks to all the team for caring about looking after everything.
Lucy Perkins
5 Mar 2017
The Vet and staff at Vets 4 Pets were extremely helpful and professional when our dog was very ill. We cannot thank them enough for their care.
Google User
1 Mar 2017
Took our pet for a routine vaccination. During the check up the Vet noticed ear mites.
Proceeded to pluck the dogs ears with her fingers. This took approx 30 seconds for each ear. Took wax from ear a...
Took our pet for a routine vaccination. During the check up the Vet noticed ear mites.
Proceeded to pluck the dogs ears with her fingers. This took approx 30 seconds for each ear. Took wax from ear and put under microscope to identify mites.
Then advised Surolan ear drops and advocate 40. Consultation concluded.
Went to the front desk and was given the following bill:
Advocate 8.38 (for one pipette!)
Surolan 25.23 (this costs 8.88 online..)
Micro slide 5.27
Grooming (Ear Plucking) 15 (Yes... For one minute total of using her hands to pull at the ears)
VAT: 8.98
Total: 53.88
At no point in the consultation were prices discussed or it even explained that there will be a charge for some of the services (i.e. if you knew it would cost 15 to pluck at the ears for one minute you would do it yourself). This is completely unacceptable and seems to consitute a con at the worst and a consumer rights violation at the best.
Furthermore the vet would not offer any advice on what I should do with our other dog, only insisting that I buy a 15 testing kit and bring our other dog in. This obviously would have resulted in a nice bit of extra income for the vet. (I refused to do this).
In summary I would advise anyone to steer well clear of this vets. They are unprofessional, and care more about the money that can be made than the welfare of the dog.
José Azevedo
29 Sep 2016
Ana Carina G. Xavier
9 Nov 2015
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know